Clock HMS vs. Cloudbeds HMS: Qual e o Ideal para Voce?

Atualizado em May 15, 2026  ·  1,493 avaliacoes verificadas analisadas

TLDR

Analisamos 1,493 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

Clock se destaca em customer support and ROI — especialmente para propriedades independent (5.0/5) , com funcionalidades exclusivas como Tablet/Kiosk Check-in and Guest App.

Cloudbeds se destaca quando se trata de intuitiveness and ease of use — especialmente para propriedades brand (4.5/5) , com funcionalidades exclusivas como Mobile optimized/responsive and Revenue management module.

Veja a analise completa abaixo ↓

Como Clock HMS se Compara a Cloudbeds HMS?

Avaliacoes lado a lado baseadas em 1,493 avaliacoes verificadas de hoteleiros no HTR.

HTScore
79
100
Probabilidade de Recomendar
96%
91%
Facilidade de Uso
4.8/5
4.6/5
Suporte ao Cliente
4.8/5
4.4/5
Custo-Beneficio
4.7/5
4.3/5
Preco Inicial From $600/mo From $500/mo
Avaliacoes Verificadas 79 1,414

Quais Sao os Pros e Contras de Clock HMS vs Cloudbeds HMS?

Apos analisar 1,493 avaliacoes verificadas, os usuarios do Clock mais valorizam ease of use and accessibility, reservation and booking management, atendimento e suporte ao cliente, enquanto os usuarios do Cloudbeds destacam intuitiveness and ease of use, automation and efficiency, reservations and channel management. Clique em qualquer tema para ver o que os avaliadores dizem.

Clock Clock Cloudbeds Cloudbeds
Pros
+ Ease of Use and Accessibility
+ Intuitiveness and Ease of Use
+ Reservation and Booking Management
+ Automation and Efficiency
+ Atendimento e suporte ao cliente
+ Reservations and Channel Management
+ Integração e conectividade
+ Reporting and Analytics
Contras
Relatórios e análises
Reservation Flexibility and Editing
Personalização e Flexibilidade
Conversão de Moedas e Operações Financeiras
Dispositivos móveis e interface do usuário
Funcionalidade móvel

Clock vs Cloudbeds: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Software de Gestão Hoteleira para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento Clock Clock Cloudbeds Cloudbeds
Pequeno (10-24 quartos) #21 19 avaliacoes #2 675 avaliacoes
Medio (25-74 quartos) #14 28 avaliacoes #1 235 avaliacoes
Grande (75-199 quartos) #17 2 avaliacoes #1 51 avaliacoes
Extra Grande (200+ quartos) #5 5 avaliacoes #4 5 avaliacoes

Por Tipo de Propriedade

Segmento Clock Clock Cloudbeds Cloudbeds
Boutique #18 30 avaliacoes #1 546 avaliacoes
Luxo #18 14 avaliacoes #3 245 avaliacoes
Rede / Cadeia #15 15 avaliacoes #2 145 avaliacoes
Estadia Prolongada #16 8 avaliacoes #2 96 avaliacoes

Por Regiao

Segmento Clock Clock Cloudbeds Cloudbeds
America do Norte #17 11 avaliacoes #2 532 avaliacoes
Europa #9 38 avaliacoes #4 166 avaliacoes
Asia-Pacifico #12 4 avaliacoes #3 201 avaliacoes
Oriente Medio #18 2 avaliacoes #3 13 avaliacoes

The Decision

Choosing between Clock HMS by Clock and Cloudbeds HMS by Cloudbeds hinges on your hotel’s size, complexity, and operational needs. While both systems aim to streamline hotel management, they differ significantly in features, scalability, and user feedback, especially given Cloudbeds’ extensive market presence and larger review base. Do you prioritize a more specialized, user-friendly platform or a comprehensive, scalable solution with broader integrations?

Clock HMS offers a more focused, straightforward experience tailored for small to mid-sized hotels seeking simplicity, while Cloudbeds provides an all-in-one platform suited for growing properties with diverse needs. Which aligns better with your hotel’s current and future goals?

Is Clock HMS or Cloudbeds HMS Better for Hotels?

Both Clock and Cloudbeds aim to manage reservations, rates, invoicing, and guest communication, but Cloudbeds’ broader feature set and larger user base make it more resilient to evolving hotel needs. Clock emphasizes ease of use and quick onboarding, with a focus on core PMS functions, but has fewer features and integrations.

Cloudbeds boasts over 1,200 reviews and more recent feedback, reinforcing its standing and ongoing innovation, whereas Clock’s smaller review count and fewer recent comments mean less updated data. Are you looking for a system with proven scalability or one that’s simple to implement and operate?

Which Should Your Hotel Choose: Clock HMS or Cloudbeds HMS?

If your hotel needs a straightforward, cloud-based PMS to replace manual operations without complexity, Clock is the better fit. It’s ideal for boutique hotels, hostels, and inns that want an easy-to-navigate system with quick support and essential features.

However, if your property requires a fully integrated platform that consolidates reservations, channel management, revenue, and guest experience—especially if you plan to scale—Cloudbeds is the more strategic choice. Its vast feature catalog and extensive partner network support complex operations and growth. For most hotels aiming for scalability, Cloudbeds’ broader capabilities outweigh Clock’s simplicity.

Is Clock HMS or Cloudbeds HMS Easier to Use?

Clock HMS’s UI scores a 4.73/5, with users praising its straightforward navigation and ease of onboarding, especially for small teams. Reviews highlight that Clock’s support staff is responsive and helps users quickly adapt, making it a good choice for hotels wanting a quick deployment.

Cloudbeds, with a 4.58/5 ease-of-use rating, is also user-friendly but slightly less intuitive than Clock for absolute simplicity. Its interface is designed for scalability, which can introduce a slight learning curve for smaller hotels. Edge: Clock.

Which Has Better Features: Clock HMS or Cloudbeds HMS?

Clock offers 41 shared features plus 8 exclusive ones like point of sale, gift vouchers, and integrated ID scanners, focusing on core hotel operations. Cloudbeds, with 49 exclusive features and 41 shared, provides advanced tools including revenue management, multi-lingual support, online support, automated reporting, and a booking engine.

Cloudbeds’ extensive feature set supports more complex workflows and revenue strategies, making it more suitable for properties looking to automate and expand. Edge: Cloudbeds.

Which Has Better Customer Support: Clock HMS or Cloudbeds HMS?

Clock’s support scores a 4.78/5, with many reviews mentioning quick, knowledgeable assistance and a responsive team. Users appreciate that support helps mitigate initial setup challenges, with comments like “support is excellent and queries are dealt with quickly.”

Cloudbeds’ ratings are lower at 4.38/5, with some users expressing frustration over slower response times and difficulties with technical support, especially during peak periods. While Cloudbeds offers extensive onboarding, Clock’s support consistently receives higher praise. Edge: Clock.

Which Has More Integrations: Clock HMS or Cloudbeds HMS?

Clock features 111 verified partners, including notable integrations like hotel investor apps and profitroom, but has fewer overall than Cloudbeds’ 190 verified partners. Both platforms share 58 integrations, including key OTAs and revenue tools.

Cloudbeds’ broader network covers more external systems, POS, and advanced revenue tools, supporting larger or multi-operator properties. Its extensive partner ecosystem helps centralize operations more effectively. Edge: Cloudbeds.

Which Do Hoteliers Rate Higher: Clock HMS or Cloudbeds HMS?

Clock’s reviews are more recent, totaling 63 with a high 4.88/5 rating and 95% likelihood to recommend, primarily from boutique and small hotels. Users praise its simplicity and support, indicating strong satisfaction among small property managers.

Cloudbeds, with 1,219 reviews and a 4.62/5 rating, sees consistent positive feedback but has some noted issues with support responsiveness. Larger hotels and chains tend to favor Cloudbeds’ scalability. Since recent reviews favor Clock, it holds the edge for small properties prioritizing ease.

How Much Do Clock HMS and Cloudbeds HMS Cost?

Clock charges a flat $600 monthly fee without additional implementation or per-room charges, with no free tier or trial. Cloudbeds costs $500 monthly, also without trial, but offers more features and integrations.

While Cloudbeds’ slight price advantage for larger portfolios is clear, the actual value depends on your property’s needs—more features in Cloudbeds justify its price for growing hotels. For small hotels seeking straightforward pricing, Clock’s flat fee might be appealing.

What Type of Hotel Should Use Clock HMS?

  • Hotels that prioritize ease of use and quick onboarding, such as boutique hotels, inns, and small resorts.
  • Teams seeking a cloud-based PMS with essential features and responsive support.
  • Properties that want a system they can learn rapidly without extensive training.
  • Hotels focused on daily operational efficiencies with less need for complex revenue management.

Not ideal if your hotel plans rapid expansion or needs advanced revenue tools, extensive integrations, or multi-property management.

What Type of Hotel Should Use Cloudbeds HMS?

  • Hotels with multiple properties or those planning to grow, needing a scalable, all-in-one platform.
  • Teams that want integrated revenue management, channel distribution, and guest communication.
  • Properties seeking automation, detailed analytics, and multi-lingual capabilities.
  • Hotels aiming for extensive integrations with POS, revenue systems, and other third-party tools.

Not ideal if your hotel is small and prefers a minimal, straightforward PMS without the need for extensive features or integrations.

Cloudbeds vs Clock: The Bottom Line for Hotels

Cloudbeds offers a comprehensive, multi-functional platform with a large user base, making it suitable for hotels seeking to scale and automate operations. Its broad feature set and extensive integrations support complex workflows, but it can be more challenging for very small hotels to fully utilize.

Clock provides a more focused, easier-to-use system for small to medium properties that want core PMS functions with quick setup and excellent support, but it has fewer features and integrations. It’s ideal for boutique hotels, inns, and hostels prioritizing simplicity and rapid deployment.

Choose Clock if your hotel values ease, support, and straightforward functionality, especially if you’re not yet planning significant growth. Opt for Cloudbeds if you anticipate expansion, need automation, and want a truly integrated platform capable of handling multiple operations and property types.

Quanto Custam Clock HMS e Cloudbeds HMS?

Os precos de Software de Gestão Hoteleira raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

Clock Clock Cloudbeds Cloudbeds
Starting Price From $600/mo From $500/mo

Quais Funcionalidades Clock HMS Tem Que Cloudbeds HMS Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, Clock HMS e Cloudbeds HMS compartilham 41 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade Clock Clock Cloudbeds Cloudbeds
Aplicativo para Convidados
Check-in em tablet/quiosque
Conectividade PMS
Gerenciamento centralizado de usuários e funções
Gestão de inventário
Integrações bidirecionais em tempo real
Multilíngue
Painel de análise
Planejamento de turnos
Ponto de venda
Scanner de identidade e passaporte integrado
cartões de presente

Mostrando as principais diferencas. 45 funcionalidades adicionais diferem entre esses produtos.

Resultados Reais: Clock vs Cloudbeds por Objetivo de Negocio

Analisamos 10 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Receita e Reduzir Custos
Clock Clock

Nenhum estudo de caso publicado para este objetivo ainda.

Cloudbeds Himmapana Villas Medio
+ Growth in direct bookings: the combination of a strong social media presence and an effective online booking and payment system has led to a significant increase in direct bookings.
+ Operational efficiency: the adoption of a simple yet effective hotel management system has streamlined day-to-day operations, efficiently handling over 2,000 bookings annually, including special guest requests.
+ Remote management flexibility: the use of a cloud-based platform allows for the convenient remote management of the property, enabling operations to be handled effectively both on-site and during travel.

"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."

Thomas K. Petersen
Thomas K. Petersen
Managing Partner
Aumentar Eficiencia Operacional
Clock Gambino Hotels Pequeno
+ Result 1: Reduced manual work
+ Manual processes such as payment handling and reporting are now automated, saving time for the team.
+ �Things that used to be done manually are automated today

"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."

Carsten Werblow
Carsten Werblow
Head of Operations Gambino Hotels
Cloudbeds Flor Parks Pequeno
+ 17% increase in online reviews
+ 11% of monthly bookings from Google Free Listings
+ Fully integrated booking engine & channel manager

"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."

V
Victor Menor
Operations Manager
Melhorar a Experiencia do Hospede
Clock Clock

Nenhum estudo de caso publicado para este objetivo ainda.

Cloudbeds The Pad Silverthorne Pequeno
+ 60% direct bookings in year one
+ 95% guest rating with 1000+ reviews
+ High OTA click-through rates, with lower cancellation rates

"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."

Kevin Bowen
Kevin Bowen
Director of Operations

Clock vs Cloudbeds: Conclusao Final

Clock
Clock
4.8/5 de 79 avaliacoes

O que os hoteleiros adoram

Ease of Use and Accessibility 100% positivo

Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.

Reservation and Booking Management 89% positivo

Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.

Atendimento e suporte ao cliente 67% positivo

O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientaç... O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientações incorretas ocasionais e da necessidade de aconselhamento especializado. Os usuários sugerem melhorias na orientação intuitiva e no suporte para funcionalidades complexas.

Onde os hoteleiros criticam

Relatórios e análises 70% negativo

Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso... Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso inclui a integração com o Excel e o fornecimento de análises financeiras e métricas operacionais mais detalhadas. Alguns usuários consideram os relatórios existentes inadequados e complexos para a obtenção de insights abrangentes.

Personalização e Flexibilidade 67% negativo

Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel.... Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel. Embora, em geral, estejam satisfeitos, alguns usuários expressaram o desejo de modificar relatórios e configurações de interface para melhor suportar operações dinâmicas e estratégias de marketing.

Melhor classificado em

BE #2 vs #6
BG #1 vs #3

Capacidades exclusivas

Ponto de venda cartões de presente Check-in em tablet/quiosque Scanner de identidade e passaporte integrado Aplicativo para Convidados
4.7/5 facilidade de uso 4.8/5 suporte 111 integracoes
Visitar Site
Cloudbeds
Cloudbeds
4.6/5 de 1,414 avaliacoes

O que os hoteleiros adoram

Intuitiveness and Ease of Use 94% positivo

Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.

Automation and Efficiency 88% positivo

The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.

Reservations and Channel Management 100% positivo

Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.

Onde os hoteleiros criticam

Reservation Flexibility and Editing 75% negativo

The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.

Conversão de Moedas e Operações Financeiras 75% negativo

Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que af... Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que afetam os processos de conciliação. Configurações aprimoradas para conversão de moedas poderiam simplificar a gestão financeira.

Melhor classificado em

Grande (75-199 quartos) #1 vs #17
Medio (25-74 quartos) #1 vs #14
Pequeno (10-24 quartos) #2 vs #21
Extra Pequeno (< 10 quartos) #3 vs #32

Capacidades exclusivas

Conectividade PMS Painel de análise Gestão de inventário Integrações bidirecionais em tempo real Gerenciamento centralizado de usuários e funções
4.6/5 facilidade de uso 4.4/5 suporte 189 integracoes
Visitar Site

Onde as avaliacoes mais divergem

Suporte ao Cliente Clock 4.8 vs 4.4 (+0.4)
Custo-Beneficio Clock 4.7 vs 4.3 (+0.4)

Perguntas Frequentes Sobre Clock HMS vs Cloudbeds HMS

Clock HMS pode substituir Cloudbeds HMS?

Depende dos seus requisitos. Clock HMS e Cloudbeds HMS compartilham muitas funcionalidades principais de Hotel Management Software, mas cada um tem capacidades unicas. Clock HMS oferece 111 parceiros de integracao verificados, enquanto Cloudbeds HMS oferece 189. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Clock HMS lidera em facilidade de uso com 4.8/5 vs 4.6/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

Clock HMS ou Cloudbeds HMS oferecem um plano gratuito?

Clock HMS: Nao. Cloudbeds HMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Management Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica Clock HMS e Cloudbeds HMS?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Clock tem um HT Score de 79 e Cloudbeds tem 100. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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