The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 1,493 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Clock se destaca em customer support and ROI — especialmente para propriedades independent (5.0/5) , com funcionalidades exclusivas como Tablet/Kiosk Check-in and Guest App.
Cloudbeds se destaca quando se trata de intuitiveness and ease of use — especialmente para propriedades brand (4.5/5) , com funcionalidades exclusivas como Mobile optimized/responsive and Revenue management module.
Avaliacoes lado a lado baseadas em 1,493 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $600/mo | From $500/mo |
| Avaliacoes Verificadas | 79 | 1,414 |
Apos analisar 1,493 avaliacoes verificadas, os usuarios do Clock mais valorizam ease of use and accessibility, reservation and booking management, atendimento e suporte ao cliente, enquanto os usuarios do Cloudbeds destacam intuitiveness and ease of use, automation and efficiency, reservations and channel management. Clique em qualquer tema para ver o que os avaliadores dizem.
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Ease of Use and Accessibility
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Intuitiveness and Ease of Use
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Reservation and Booking Management
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Automation and Efficiency
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Atendimento e suporte ao cliente
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Reservations and Channel Management
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Integração e conectividade
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Reporting and Analytics
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Relatórios e análises
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Reservation Flexibility and Editing
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Personalização e Flexibilidade
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Conversão de Moedas e Operações Financeiras
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Dispositivos móveis e interface do usuário
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Funcionalidade móvel
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Como cada produto se classifica entre os fornecedores de Software de Gestão Hoteleira para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) ▾ | #21 19 avaliacoes | #2 675 avaliacoes |
| Medio (25-74 quartos) ▾ | #14 28 avaliacoes | #1 235 avaliacoes |
| Grande (75-199 quartos) ▾ | #17 2 avaliacoes | #1 51 avaliacoes |
| Extra Grande (200+ quartos) ▾ | #5 5 avaliacoes | #4 5 avaliacoes |
Por Tipo de Propriedade
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| Boutique ▾ | #18 30 avaliacoes | #1 546 avaliacoes |
| Luxo ▾ | #18 14 avaliacoes | #3 245 avaliacoes |
| Rede / Cadeia ▾ | #15 15 avaliacoes | #2 145 avaliacoes |
| Estadia Prolongada ▾ | #16 8 avaliacoes | #2 96 avaliacoes |
Por Regiao
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| America do Norte ▾ | #17 11 avaliacoes | #2 532 avaliacoes |
| Europa ▾ | #9 38 avaliacoes | #4 166 avaliacoes |
| Asia-Pacifico ▾ | #12 4 avaliacoes | #3 201 avaliacoes |
| Oriente Medio ▾ | #18 2 avaliacoes | #3 13 avaliacoes |
Choosing between Clock HMS by Clock and Cloudbeds HMS by Cloudbeds hinges on your hotel’s size, complexity, and operational needs. While both systems aim to streamline hotel management, they differ significantly in features, scalability, and user feedback, especially given Cloudbeds’ extensive market presence and larger review base. Do you prioritize a more specialized, user-friendly platform or a comprehensive, scalable solution with broader integrations?
Clock HMS offers a more focused, straightforward experience tailored for small to mid-sized hotels seeking simplicity, while Cloudbeds provides an all-in-one platform suited for growing properties with diverse needs. Which aligns better with your hotel’s current and future goals?
Both Clock and Cloudbeds aim to manage reservations, rates, invoicing, and guest communication, but Cloudbeds’ broader feature set and larger user base make it more resilient to evolving hotel needs. Clock emphasizes ease of use and quick onboarding, with a focus on core PMS functions, but has fewer features and integrations.
Cloudbeds boasts over 1,200 reviews and more recent feedback, reinforcing its standing and ongoing innovation, whereas Clock’s smaller review count and fewer recent comments mean less updated data. Are you looking for a system with proven scalability or one that’s simple to implement and operate?
If your hotel needs a straightforward, cloud-based PMS to replace manual operations without complexity, Clock is the better fit. It’s ideal for boutique hotels, hostels, and inns that want an easy-to-navigate system with quick support and essential features.
However, if your property requires a fully integrated platform that consolidates reservations, channel management, revenue, and guest experience—especially if you plan to scale—Cloudbeds is the more strategic choice. Its vast feature catalog and extensive partner network support complex operations and growth. For most hotels aiming for scalability, Cloudbeds’ broader capabilities outweigh Clock’s simplicity.
Clock HMS’s UI scores a 4.73/5, with users praising its straightforward navigation and ease of onboarding, especially for small teams. Reviews highlight that Clock’s support staff is responsive and helps users quickly adapt, making it a good choice for hotels wanting a quick deployment.
Cloudbeds, with a 4.58/5 ease-of-use rating, is also user-friendly but slightly less intuitive than Clock for absolute simplicity. Its interface is designed for scalability, which can introduce a slight learning curve for smaller hotels. Edge: Clock.
Clock offers 41 shared features plus 8 exclusive ones like point of sale, gift vouchers, and integrated ID scanners, focusing on core hotel operations. Cloudbeds, with 49 exclusive features and 41 shared, provides advanced tools including revenue management, multi-lingual support, online support, automated reporting, and a booking engine.
Cloudbeds’ extensive feature set supports more complex workflows and revenue strategies, making it more suitable for properties looking to automate and expand. Edge: Cloudbeds.
Clock’s support scores a 4.78/5, with many reviews mentioning quick, knowledgeable assistance and a responsive team. Users appreciate that support helps mitigate initial setup challenges, with comments like “support is excellent and queries are dealt with quickly.”
Cloudbeds’ ratings are lower at 4.38/5, with some users expressing frustration over slower response times and difficulties with technical support, especially during peak periods. While Cloudbeds offers extensive onboarding, Clock’s support consistently receives higher praise. Edge: Clock.
Clock features 111 verified partners, including notable integrations like hotel investor apps and profitroom, but has fewer overall than Cloudbeds’ 190 verified partners. Both platforms share 58 integrations, including key OTAs and revenue tools.
Cloudbeds’ broader network covers more external systems, POS, and advanced revenue tools, supporting larger or multi-operator properties. Its extensive partner ecosystem helps centralize operations more effectively. Edge: Cloudbeds.
Clock’s reviews are more recent, totaling 63 with a high 4.88/5 rating and 95% likelihood to recommend, primarily from boutique and small hotels. Users praise its simplicity and support, indicating strong satisfaction among small property managers.
Cloudbeds, with 1,219 reviews and a 4.62/5 rating, sees consistent positive feedback but has some noted issues with support responsiveness. Larger hotels and chains tend to favor Cloudbeds’ scalability. Since recent reviews favor Clock, it holds the edge for small properties prioritizing ease.
Clock charges a flat $600 monthly fee without additional implementation or per-room charges, with no free tier or trial. Cloudbeds costs $500 monthly, also without trial, but offers more features and integrations.
While Cloudbeds’ slight price advantage for larger portfolios is clear, the actual value depends on your property’s needs—more features in Cloudbeds justify its price for growing hotels. For small hotels seeking straightforward pricing, Clock’s flat fee might be appealing.
Not ideal if your hotel plans rapid expansion or needs advanced revenue tools, extensive integrations, or multi-property management.
Not ideal if your hotel is small and prefers a minimal, straightforward PMS without the need for extensive features or integrations.
Cloudbeds offers a comprehensive, multi-functional platform with a large user base, making it suitable for hotels seeking to scale and automate operations. Its broad feature set and extensive integrations support complex workflows, but it can be more challenging for very small hotels to fully utilize.
Clock provides a more focused, easier-to-use system for small to medium properties that want core PMS functions with quick setup and excellent support, but it has fewer features and integrations. It’s ideal for boutique hotels, inns, and hostels prioritizing simplicity and rapid deployment.
Choose Clock if your hotel values ease, support, and straightforward functionality, especially if you’re not yet planning significant growth. Opt for Cloudbeds if you anticipate expansion, need automation, and want a truly integrated platform capable of handling multiple operations and property types.
Os precos de Software de Gestão Hoteleira raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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| Starting Price | From $600/mo | From $500/mo |
De acordo com o banco de dados de produtos do HTR, Clock HMS e Cloudbeds HMS compartilham 41 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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| Aplicativo para Convidados | ||
| Check-in em tablet/quiosque | ||
| Conectividade PMS | ||
| Gerenciamento centralizado de usuários e funções | ||
| Gestão de inventário | ||
| Integrações bidirecionais em tempo real | ||
| Multilíngue | ||
| Painel de análise | ||
| Planejamento de turnos | ||
| Ponto de venda | ||
| Scanner de identidade e passaporte integrado | ||
| cartões de presente |
Mostrando as principais diferencas. 45 funcionalidades adicionais diferem entre esses produtos.
Analisamos 10 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
Nenhum estudo de caso publicado para este objetivo ainda.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
Nenhum estudo de caso publicado para este objetivo ainda.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
O que os hoteleiros adoram
Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.
Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.
O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientaç... O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientações incorretas ocasionais e da necessidade de aconselhamento especializado. Os usuários sugerem melhorias na orientação intuitiva e no suporte para funcionalidades complexas.
Onde os hoteleiros criticam
Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso... Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso inclui a integração com o Excel e o fornecimento de análises financeiras e métricas operacionais mais detalhadas. Alguns usuários consideram os relatórios existentes inadequados e complexos para a obtenção de insights abrangentes.
Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel.... Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel. Embora, em geral, estejam satisfeitos, alguns usuários expressaram o desejo de modificar relatórios e configurações de interface para melhor suportar operações dinâmicas e estratégias de marketing.
Melhor classificado em
Capacidades exclusivas
O que os hoteleiros adoram
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Onde os hoteleiros criticam
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que af... Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que afetam os processos de conciliação. Configurações aprimoradas para conversão de moedas poderiam simplificar a gestão financeira.
Melhor classificado em
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Clock HMS e Cloudbeds HMS compartilham muitas funcionalidades principais de Hotel Management Software, mas cada um tem capacidades unicas. Clock HMS oferece 111 parceiros de integracao verificados, enquanto Cloudbeds HMS oferece 189. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Clock HMS lidera em facilidade de uso com 4.8/5 vs 4.6/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Clock HMS: Nao. Cloudbeds HMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Management Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Clock tem um HT Score de 79 e Cloudbeds tem 100. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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