Clock PMS vs. Mews PMS: Qual e o Ideal para Voce?

Atualizado em May 21, 2026  ·  1,215 avaliacoes verificadas analisadas

TLDR

Analisamos 1,215 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

Clock se destaca em customer support and ROI — especialmente para propriedades independent (4.8/5) , com funcionalidades exclusivas como Gift Vouchers & Prepaid Experiences.

Mews se destaca quando se trata de ease of use — especialmente para propriedades independent (4.9/5) , com funcionalidades exclusivas como Guest CRM and Guest Communication (SMS Messaging).

Veja a analise completa abaixo ↓

Como Clock PMS se Compara a Mews PMS?

Avaliacoes lado a lado baseadas em 1,215 avaliacoes verificadas de hoteleiros no HTR.

HTScore
84
100
Probabilidade de Recomendar
95%
93%
Facilidade de Uso
4.8/5
4.7/5
Suporte ao Cliente
4.8/5
4.3/5
Custo-Beneficio
4.7/5
4.4/5
Preco Inicial From $600/mo From $900/mo
Avaliacoes Verificadas 328 887

Quais Sao os Pros e Contras de Clock PMS vs Mews PMS?

Apos analisar 1,215 avaliacoes verificadas, os usuarios do Clock mais valorizam riqueza de recursos, eficiência operacional, suporte ágil e atualizações regulares, enquanto os usuarios do Mews destacam ease of use, automation and integrations, customizability and flexibility. Clique em qualquer tema para ver o que os avaliadores dizem.

Clock Clock Mews Mews
Pros
+ Riqueza de recursos
+ Ease of Use
+ Eficiência Operacional
+ Automation and Integrations
+ Suporte ágil e atualizações regulares
+ Customizability and Flexibility
+ Facilidade de uso para treinamento
+ Integração e suporte
Contras
Mensagens de erro
Billing and Invoicing
Recurso de Relatório
Relatórios e análises
Multi-Property Management

Clock vs Mews: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento Clock Clock Mews Mews
Pequeno (10-24 quartos) #11 117 avaliacoes #3 329 avaliacoes
Medio (25-74 quartos) #7 157 avaliacoes #1 397 avaliacoes
Grande (75-199 quartos) #17 9 avaliacoes #3 45 avaliacoes
Extra Grande (200+ quartos) #11 5 avaliacoes #3 49 avaliacoes

Por Tipo de Propriedade

Segmento Clock Clock Mews Mews
Boutique #8 165 avaliacoes #1 483 avaliacoes
Luxo #11 80 avaliacoes #5 220 avaliacoes
Rede / Cadeia #8 62 avaliacoes #2 170 avaliacoes
Estadia Prolongada #9 27 avaliacoes #1 130 avaliacoes

Por Regiao

Segmento Clock Clock Mews Mews
America do Norte #17 30 avaliacoes #8 106 avaliacoes
Europa #3 228 avaliacoes #1 660 avaliacoes
Asia-Pacifico #11 13 avaliacoes #10 17 avaliacoes
Oriente Medio #17 2 avaliacoes #28 8 avaliacoes

The Decision

Choosing between Clock PMS by Clock and Mews PMS by Mews hinges on your hotel’s operational needs, scale, and strategic goals. Both systems aim to streamline hotel management, but their core strengths and user feedback diverge significantly, especially considering recent reviews and user ratings. Your decision should be driven by which product aligns best with your hotel’s size, complexity, and future growth plans.

Clock offers a comprehensive all-in-one platform with a strong focus on usability for independent and boutique hotels, while Mews boasts a higher review volume, more recent feedback, and a broader ecosystem of integrations. Which of these features will serve your hotel better as you look to enhance efficiency and guest experience?

Is Clock PMS or Mews PMS Better for Hotels?

Both Clock and Mews solve core property management challenges: reservations, rates, invoicing, front desk, and guest communication. Clock excels in delivering an integrated suite tailored to boutique and small hotels, with features like online check-in, activity bookings, and restaurant POS, all included without additional costs.

Mews, in contrast, is often highlighted for its extensive third-party integrations, over 1,000 in its marketplace, and advanced automation capabilities. Recent reviews emphasize Mews’s high customer satisfaction score and large review base—more than three times Clock’s—and its rapid support response, making it a preferred choice for hotels seeking scalability. Are you prioritizing an all-in-one system or a flexible, integrative platform?

Clock PMS vs Mews PMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, fully integrated PMS with features like online booking, restaurant POS, and no extra charges for integrations, Clock is the logical pick. Its strong reputation among boutique hotels, especially those in Europe and North America, and high user ratings (4.8/5 from 251 reviews, with recent feedback indicating continued satisfaction) make it an attractive option.

Conversely, if your hotel values a highly scalable, adaptable platform with extensive third-party integrations, robust automation, and a proven track record supported by over 750 reviews (average 4.62/5), Mews is the clear leader. It’s especially suitable for multi-property portfolios, as reflected in the positive reviews from large hotel groups. Do you need a tried-and-true platform or a flexible ecosystem for growth?

Is Clock PMS or Mews PMS Easier to Use?

Clock’s user interface scores a 4.78/5, with many reviews praising its ease of training and quick onboarding, especially for small teams and independent hotels. Users often describe Clock as intuitive, making staff adoption rapid, and its features straightforward for daily use.

Mews’s UI scores slightly lower at 4.7/5, yet the platform receives overwhelmingly positive recent feedback for its modern design, ease of navigation, and rapid onboarding for large and small hotels alike. User quotes emphasize how quickly new staff can get up to speed, and the recent surge in reviews (98 in the last 6 months) adds confidence in its current usability. Edge: Clock.

Which Has Better Features: Clock PMS or Mews PMS?

Clock offers 57 shared features plus two unique, hotel-specific functionalities: gift vouchers and prepaid experiences. It includes automation of reservations, rates, invoicing, guest messaging, and even restaurant POS, with no feature restrictions.

Mews, on the other hand, provides a broader feature set—over 57 shared features plus two exclusive ones: Guest CRM and guest communication via SMS—plus a marketplace with over 1,000 integrations, enabling extensive customization. Recent reviews highlight Mews’s advanced automation, contactless check-in, and revenue management tools as key benefits. Edge: Mews.

Which Has Better Customer Support: Clock PMS or Mews PMS?

Clock’s support scores a 4.75/5, with many reviews lauding its responsiveness and proactive support team, especially for onboarding and troubleshooting. Users frequently mention how the support team resolves issues efficiently and supports ongoing improvements.

Mews’s support scores 4.27/5, with some recent feedback noting occasional bugs and slower response times. However, many users acknowledge that the team is responsive and dedicated to fixing issues swiftly, with recent reviews indicating improvements. Edge: Clock.

Which Has More Integrations: Clock PMS or Mews PMS?

Clock integrates with 111 verified partners, including key systems like channel managers and revenue tools. Its integration approach is straightforward, with no connection fees, but its ecosystem is smaller compared to Mews.

Mews hosts over 336 verified partners, with 103 shared integrations with Clock, and a marketplace of over 1,000 solutions. Its open API and extensive ecosystem support diverse tech stacks, making it especially attractive for hotels with complex or evolving needs. Edge: Mews.

Which Do Hoteliers Rate Higher: Clock or Mews?

Clock’s reviews, with a total of 251, are mostly from boutique and independent hotels, rating it an average of 4.8/5, with top hotel segments like boutique hotels (4.83/5) and city center hotels (4.84/5) expressing high satisfaction. Recent reviews confirm continued positive sentiment.

Mews, with over 750 reviews and an average of 4.62/5, garners high marks from a wide range of properties, including large groups and tech-savvy hotels. Its recent review count (98 in last 6 months) and a higher overall rating (99.5/100 HTR Score) demonstrate its popularity and trustworthiness. Edge: Mews.

How Much Do Clock PMS and Mews PMS Cost?

Clock’s base price is $600 per month, with no trial or freemium options, offering a predictable, flat fee. Mews’s pricing starts at $900 per month, also without trial options, reflecting its broader ecosystem and advanced features.

While pricing differences are clear, the value depends on your hotel’s needs. Clock’s affordability may appeal for smaller hotels seeking core functionalities, whereas Mews’s higher price point aligns with its extensive integrations and automation capabilities.

What Type of Hotel Should Use Clock PMS?

  • Hotels that operate independently or boutique properties seeking an all-in-one platform without extra costs for integrations.
  • Small to medium-sized hotels prioritizing ease of use, quick onboarding, and a unified system for reservations, invoicing, and guest messaging.
  • Hotels that prefer a system with built-in features like restaurant POS and activity bookings.
  • Teams that value a straightforward, reliable platform with excellent customer support.
  • Not ideal if your hotel manages multiple properties, requires extensive third-party integrations, or needs customized workflows.

What Type of Hotel Should Use Mews PMS?

  • Hotels of all sizes, especially those with multiple properties, seeking a scalable, flexible platform.
  • Hotel groups that want full control over tech ecosystems, with access to over 1,000 integrations via the Mews Marketplace.
  • Teams that prioritize automation, contactless check-in, dynamic pricing, and real-time data.
  • Hotels wanting to future-proof their operations with an open API and continuous innovation.
  • Not ideal if your hotel is a small standalone property with minimal tech needs, or if you prefer a system with fewer integrations and a simpler setup.

Mews vs Clock: The Bottom Line for Hotels

Clock PMS is a highly capable, all-in-one solution with a strong reputation among boutique and independent hotels. Its focus on simplicity, service, and included features makes it ideal for hotels that want a reliable, straightforward system without extra costs for integrations.

Mews PMS stands out for its extensive integrations, automation, and scalability, making it a better fit for growing hotel portfolios and tech-driven properties. Its recent review volume, higher overall score, and marketplace make it the smarter choice for hotels aiming to modernize and expand.

If your hotel needs a simple, all-in-one system with excellent support, Clock is a solid choice. If you require flexibility, advanced automation, and a broad ecosystem, Mews offers a superior platform that adapts to your future growth.

Edge: Mews.

Quanto Custam Clock PMS e Mews PMS?

Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

Clock Clock Mews Mews
Starting Price From $600/mo From $900/mo

Quais Funcionalidades Clock PMS Tem Que Mews PMS Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, Clock PMS e Mews PMS compartilham 57 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade Clock Clock Mews Mews
CRM convidado
Comunicação com convidados (mensagens SMS)
Vales-presente e experiências pré-pagas

Resultados Reais: Clock vs Mews por Objetivo de Negocio

Analisamos 14 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Receita e Reduzir Custos
Clock Events Hotels WICC Grande
+ WICC Hotel & Congress Centre implemented Clock to support both hotel stays and conference operations on a single, reliable platform, helping the team run daily operations smoothly with consistent, uninterrupted workflows.
+ �s cloud-based platform, the hotel now has a scalable solution that can adapt to new operational needs and technology developments over time. Clock
+ �s built-in Events Management module is part of its all-in-one platform, allowing WICC to manage both - stays and events within one unified environment.

"Clock is best all-in-one platform for managing hotel and event operations in one connected environment. It makes it easy to track bookings, organize group reservations, and handle..."

Deveny van Laar
Deveny van Laar
Sales & Reserveringen
Mews Episode Tbilisi Pequeno
+ Zero connection fee costs
+ 11.9% booking engine conversion rate (average for independent hotels is 3.3%)
+ 9% higher ADR for direct bookings compared to OTAs

"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."

Nikoloz Cherkezishvili
Nikoloz Cherkezishvili
Co-Founder & CEO, Episode Hotels
Aumentar Eficiencia Operacional
Clock Elegancia Hotels Paris Medio
+ Centralized Control and Full Portfolio Visibility.
+ Clock provides Elegancia Hotels with a single, unified platform to manage all properties, giving leadership complete visibility across the portfolio. This centralisation improves coordination between teams, supports more informed decision-making, and ensures consistent operational standards across all hotels, while still allowing each property to be monitored effectively at group level.
+ Fully Connected Technology Ecosystem

"Elegancia selected Clock for its flexibility, strong integration capabilities, and robust multi-property management—an essential requirement for a growing hotel group. The ability..."

Matthieu Abbo
Matthieu Abbo
Directeur - Hôtellerie
Mews Aplend Apartments Medio
+ Five properties went live in the space of two weeks
+ One week from welcome call to go live date for several resorts
+ 80% faster to train new staff, cutting time from five working days to just one

"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."

Matej Matejka
Matej Matejka
Owner, Aplend Group
Melhorar a Experiencia do Hospede
Clock Hotel Mitland Pequeno
+ The team now runs guest communication, service requests, and daily operations through a single all-in-one platform, improving efficiency and consistency across the hotel. Clock acts as a central platform that connects all guest interactions and services across the hotel.
+ Shorter check-in and service response times
+ Fewer interruptions at the front desk

"Quicker service, reduced request errors, and more consistent operations, resulting in higher guest satisfaction"

Mews Leven Manchester Pequeno
+ 33% of guests use online check-in
+ 9% higher ADR for guests who use online check-in
+ Up to an hour saved per day for the front desk team

"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."

Kris Doyle
Kris Doyle
General Manager, Leven Manchester

Clock vs Mews: Conclusao Final

Clock
Clock
4.8/5 de 328 avaliacoes

O que os hoteleiros adoram

Riqueza de recursos 75% positivo

O Clock PMS+ oferece uma ampla gama de recursos úteis para o gerenciamento de operações e eventos hoteleiros. No entanto, alguns usuários consideram a... O Clock PMS+ oferece uma ampla gama de recursos úteis para o gerenciamento de operações e eventos hoteleiros. No entanto, alguns usuários consideram a abundância de recursos excessiva e sugerem uma melhor organização.

Eficiência Operacional 75% positivo

O software melhora significativamente a eficiência operacional ao economizar tempo e otimizar a comunicação e a coordenação entre departamentos, contr... O software melhora significativamente a eficiência operacional ao economizar tempo e otimizar a comunicação e a coordenação entre departamentos, contribuindo para uma experiência mais tranquila tanto para a equipe quanto para os hóspedes.

Suporte ágil e atualizações regulares 100% positivo

Os usuários apreciam o serviço de suporte ágil e as atualizações regulares que introduzem novos recursos e melhorias, garantindo a confiabilidade e a... Os usuários apreciam o serviço de suporte ágil e as atualizações regulares que introduzem novos recursos e melhorias, garantindo a confiabilidade e a relevância do sistema para as necessidades do usuário.

Onde os hoteleiros criticam

Mensagens de erro 100% negativo

Os usuários ocasionalmente encontram mensagens de erro exibidas no código, dificultando a resolução rápida dos problemas. A navegação direta da mensag... Os usuários ocasionalmente encontram mensagens de erro exibidas no código, dificultando a resolução rápida dos problemas. A navegação direta da mensagem de erro para o problema melhoraria a experiência do usuário.

Recurso de Relatório 100% negativo

Embora abrangente, o recurso de relatórios pode ser lento, o que limita sua eficácia atual. Usuários sugerem que a otimização poderia liberar recursos... Embora abrangente, o recurso de relatórios pode ser lento, o que limita sua eficácia atual. Usuários sugerem que a otimização poderia liberar recursos mais poderosos.

Melhor classificado em

Africa #9 vs #24
Oriente Medio #17 vs #28

Capacidades exclusivas

Vales-presente e experiências pré-pagas
4.8/5 facilidade de uso 4.8/5 suporte 111 integracoes
Visitar Site
Mews
Mews
4.7/5 de 887 avaliacoes

O que os hoteleiros adoram

Ease of Use 89% positivo

Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.

Automation and Integrations 69% positivo

Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.

Customizability and Flexibility 69% positivo

Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.

Onde os hoteleiros criticam

Billing and Invoicing 77% negativo

Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.

Relatórios e análises 60% negativo

Embora a Mews ofereça funcionalidades sólidas de relatórios e análises, diversas avaliações mencionam a necessidade de recursos de geração de relatóri... Embora a Mews ofereça funcionalidades sólidas de relatórios e análises, diversas avaliações mencionam a necessidade de recursos de geração de relatórios mais personalizáveis ​​e flexíveis. Os usuários expressam o desejo de obter insights de dados mais detalhados, principalmente em análises de reservas e receitas.

Melhor classificado em

Grande (75-199 quartos) #3 vs #17
Medio (25-74 quartos) #1 vs #7
Pequeno (10-24 quartos) #3 vs #11
Extra Grande (200+ quartos) #3 vs #11

Capacidades exclusivas

CRM convidado Comunicação com convidados (mensagens SMS)
4.7/5 facilidade de uso 4.3/5 suporte 335 integracoes
Visitar Site

Onde as avaliacoes mais divergem

Suporte ao Cliente Clock 4.8 vs 4.3 (+0.5)
Custo-Beneficio Clock 4.7 vs 4.4 (+0.3)
Integracao Clock 4.7 vs 4.4 (+0.3)

Perguntas Frequentes Sobre Clock PMS vs Mews PMS

Clock PMS pode substituir Mews PMS?

Depende dos seus requisitos. Clock PMS e Mews PMS compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Clock PMS oferece 111 parceiros de integracao verificados, enquanto Mews PMS oferece 335. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Clock PMS lidera em facilidade de uso com 4.8/5 vs 4.7/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

Clock PMS ou Mews PMS oferecem um plano gratuito?

Clock PMS: Nao. Mews PMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica Clock PMS e Mews PMS?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Clock tem um HT Score de 84 e Mews tem 100. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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