The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 1,419 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Cloudbeds se destaca quando se trata de intuitiveness and ease of use — especialmente para propriedades brand (4.5/5) , com funcionalidades exclusivas como Mobile optimized/responsive and Revenue management module.
GraceSoft se destaca em customer support , com funcionalidades exclusivas como Native Email Marketing and Native Email Marketing.
Avaliacoes lado a lado baseadas em 1,419 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $500/mo | From $300/mo |
| Avaliacoes Verificadas | 1,414 | 5 |
Apos analisar 1,419 avaliacoes verificadas, os usuarios do Cloudbeds mais valorizam intuitiveness and ease of use, automation and efficiency, reservations and channel management, enquanto os usuarios do GraceSoft destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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Intuitiveness and Ease of Use
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Automation and Efficiency
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Reservations and Channel Management
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Reporting and Analytics
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Reservation Flexibility and Editing
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Conversão de Moedas e Operações Financeiras
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Funcionalidade móvel
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Como cada produto se classifica entre os fornecedores de Software de Gestão Hoteleira para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) ▾ | #2 675 avaliacoes | #36 3 avaliacoes |
| Medio (25-74 quartos) ▾ | #1 235 avaliacoes | #31 2 avaliacoes |
| Grande (75-199 quartos) ▾ | #1 51 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #4 5 avaliacoes | — |
Por Tipo de Propriedade
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| Boutique ▾ | #1 546 avaliacoes | #35 2 avaliacoes |
| Luxo ▾ | #3 245 avaliacoes | #32 3 avaliacoes |
| Rede / Cadeia ▾ | #2 145 avaliacoes | #29 2 avaliacoes |
| Estadia Prolongada ▾ | #2 96 avaliacoes | #34 0 avaliacoes |
Por Regiao
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| America do Norte ▾ | #2 532 avaliacoes | #24 1 avaliacoes |
| Europa ▾ | #4 166 avaliacoes | #33 1 avaliacoes |
| Asia-Pacifico ▾ | #3 201 avaliacoes | #17 2 avaliacoes |
| Oriente Medio ▾ | #3 13 avaliacoes | — |
Choosing between Cloudbeds HMS and Easy Innkeeping depends on your hotel’s specific needs, tech infrastructure, and growth ambitions. Cloudbeds offers a fully integrated, scalable platform that connects operations, revenue, and distribution in one system, whereas Easy Innkeeping focuses on streamlining reservations and guest communications with straightforward features. How do you balance comprehensive functionality with ease of use, and which platform aligns better with your operational scale?
Cloudbeds’s extensive feature set and large review base make it the more proven choice, especially for properties seeking growth and automation. Easy Innkeeping’s simpler approach may suit smaller properties prioritizing straightforward reservation management. Are you prepared to invest in a versatile, future-ready system, or do you need a more focused solution for immediate operational efficiency?
Cloudbeds and Easy Innkeeping both aim to simplify hotel management, but they cater to different hotel profiles. Cloudbeds is designed to serve properties looking for a unified platform that handles reservations, channel management, revenue optimization, and guest experience, supporting a wide range of property types and sizes. Easy Innkeeping is more suited for small to midsized properties, inns, or vacation rentals that prioritize reservation handling and direct booking facilitation without extensive additional features.
Where Cloudbeds excels with over 1,200 recent reviews and a 4.62/5 overall score, it’s clearly the industry’s favored solution, especially for properties planning to scale. Easy Innkeeping, with just 5 reviews and a 0/5 score, lacks recent customer feedback—making it difficult to assess reliability or ongoing support. Do you want a platform with proven market presence and ongoing innovation, or one still seeking validation?
If your hotel needs a comprehensive, scalable system that integrates PMS, channel management, revenue tools, and guest engagement, Cloudbeds is the clear choice. Its platform supports properties of all sizes, particularly those aiming for automation, data-driven decision-making, and growth into new markets.
If your hotel primarily requires reservation management, basic guest communication, and simple OTA integration, Easy Innkeeping might suffice. However, given its limited reviews and recent data, Cloudbeds’s broad feature set, extensive integrations, and proven track record make it a more reliable long-term investment. Are you seeking a system that can grow with your hotel, or do you prefer a straightforward, entry-level solution?
Cloudbeds’s user interface scores 4.58/5, praised for its intuitive design, quick onboarding, and ease of staff adoption, supported by a review describing it as “very easy to navigate.” On the other hand, Easy Innkeeping scores 4.4/5, with positive feedback emphasizing its straightforward reservation and guest communication features.
Despite Cloudbeds’s slightly higher rating, both platforms are considered user-friendly. However, Cloudbeds’s extensive training resources and large support team contribute to a smoother onboarding experience for larger teams. Edge: Cloudbeds.
Cloudbeds boasts 49 features exclusive to its platform, including PMS connectivity, analytics dashboards, revenue management, multi-lingual support, and a sophisticated channel manager. It also offers advanced booking engine capabilities, automated reporting, and integrated payment processing, making it a versatile choice for diverse property types.
Easy Innkeeping offers only 7 features unique to its platform, mainly focused on reservations, guest CRM, and basic OTA connections. While sufficient for small properties, it lacks the breadth of automation and operational tools Cloudbeds provides.
Given the extensive feature set and recent industry awards, Cloudbeds has the edge for hotels seeking a comprehensive management system.
Edge: Cloudbeds.
Cloudbeds supports its users with a 4.38/5 customer support rating, praised for quick responses and helpful service, with reviews mentioning “responsive and friendly” support staff. However, some users note occasional delays during peak times.
Easy Innkeeping scores a perfect 5/5, with reviewers highlighting “excellent support” and “generous, courteous staff” that promptly resolve issues. Yet, its small sample size of reviews and lack of recent feedback make it harder to gauge ongoing support quality.
Given Cloudbeds’s larger, more recent review base and consistent support ratings, it has the advantage. Edge: Cloudbeds.
Cloudbeds’s 4.62/5 rating is backed by over 1,200 reviews, with recent feedback confirming its ease of use, integration, and scalability. Properties across segments—particularly boutique hotels, hostels, and resorts—appreciate its reliability and growth features.
Easy Innkeeping’s 0/5 rating, based on only 5 reviews with no recent data, diminishes confidence in its current performance and support. Hoteliers seeking proven solutions with measurable satisfaction should favor Cloudbeds.
Edge: Cloudbeds.
Cloudbeds’s pricing begins at $500/month, with no free tier or trial info available, reflecting its enterprise-grade capabilities. Its cost is justified by the extensive features, integrations, and support that come with the platform.
Easy Innkeeping’s base price is $300/month, with a 30-day trial, making it more accessible for smaller properties with limited budgets. However, the limited feature set might not justify the price for properties seeking growth or automation.
For most hotels aiming for scalability and comprehensive management, Cloudbeds’s investment offers more value.
Cloudbeds’s broad feature set and global support make it ideal for properties with ambitions to expand or optimize their existing operations.
Easy Innkeeping is suitable for properties with basic operational needs and limited growth plans.
Cloudbeds is the more comprehensive, reliable choice for hoteliers seeking to streamline, automate, and scale their operations. Its extensive feature set, large review base, and recent positive feedback affirm its leadership in the market.
If your hotel prioritizes a robust, integrated system capable of supporting growth and complex operations, Cloudbeds is the clear winner. It provides advanced tools for revenue, distribution, and guest management—making it the smarter long-term investment.
Conversely, if your property is small, with simple reservation needs and a tight budget, Easy Innkeeping might suffice, though its limited recent feedback and feature set could pose challenges as your property expands.
Ultimately, for properties serious about growth, efficiency, and guest experience, Cloudbeds offers the deeper, more proven solution.
Os precos de Software de Gestão Hoteleira raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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| Starting Price | From $500/mo | From $300/mo |
De acordo com o banco de dados de produtos do HTR, Cloudbeds HMS e Easy Innkeeping (by GraceSoft ) compartilham 41 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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| CRM para hóspedes | ||
| Conectividade PMS | ||
| E-mail marketing nativo | ||
| Gerenciamento centralizado de usuários e funções | ||
| Gestão de inventário | ||
| Integrações bidirecionais em tempo real | ||
| Marketing por e-mail nativo | ||
| Multilíngue | ||
| Painel de análise | ||
| Planejamento de turnos | ||
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| cartões de presente |
Mostrando as principais diferencas. 44 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
Nenhum estudo de caso publicado para este objetivo ainda.
"The biggest benefit of Cloudbeds' platform is its flexibility. I can access reporting online from anywhere. Everything is smoother with Cloudbeds."
Nenhum estudo de caso publicado para este objetivo ainda.
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for guests and our staff. It’s very intuitive and just makes sense..."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel ma... Cloudbeds is consistently praised for its user-friendly interface, which helps quick onboarding and reduces training times. Even users new to hotel management software find it intuitive, making operations smoother and more consistent for staff across the board.
The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not... The platform's automation tools significantly enhance daily operations, automating repetitive tasks like rate updates and payment processing. This not only saves time but also minimizes human errors, resulting in increased productivity and a focus on improving guest experiences.
Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appr... Cloudbeds excels in integrating reservations and channel management, centralizing OTA distributions while reducing overbookings and errors. Users appreciate the streamlined handling of bookings and distribution, which boosts operational efficiency and helps in maintaining optimal occupancy rates.
Onde os hoteleiros criticam
The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting... The ability to edit and restructure reservations is seen as area for improvement, with users desiring more flexibility. Suggestions include splitting bookings or rearranging stays, which would better accommodate real-time changes such as guest extensions or cancellations.
Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que af... Há preocupações quanto à precisão da conversão de moedas, especialmente em operações com múltiplas moedas. Os usuários destacaram discrepâncias que afetam os processos de conciliação. Configurações aprimoradas para conversão de moedas poderiam simplificar a gestão financeira.
Melhor classificado em
Capacidades exclusivas
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Cloudbeds HMS e Easy Innkeeping (by GraceSoft ) compartilham muitas funcionalidades principais de Hotel Management Software, mas cada um tem capacidades unicas. Cloudbeds HMS oferece 189 parceiros de integracao verificados, enquanto Easy Innkeeping (by GraceSoft ) oferece 0. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Cloudbeds HMS lidera em facilidade de uso com 4.6/5 vs 4.4/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Cloudbeds HMS: Nao. Easy Innkeeping (by GraceSoft ): Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Management Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Cloudbeds tem um HT Score de 100 e GraceSoft tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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