Feedier vs. GuestRevu (Surveys): Qual e o Ideal para Voce?

Atualizado em May 16, 2026  ·  573 avaliacoes verificadas analisadas

TLDR

Analisamos 573 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

Feedier se destaca , com funcionalidades exclusivas como In app call back and SMS Text Based Surveys.

GuestRevu se destaca em ease of use and customer support — especialmente para propriedades independent (4.8/5) , com funcionalidades exclusivas como Guest satisfaction surveys and Email.

Veja a analise completa abaixo ↓

Como Feedier se Compara a GuestRevu (Surveys)?

Avaliacoes lado a lado baseadas em 573 avaliacoes verificadas de hoteleiros no HTR.

HTScore
0
100
Probabilidade de Recomendar
0%
95%
Facilidade de Uso
0.0/5
4.7/5
Suporte ao Cliente
0.0/5
4.8/5
Custo-Beneficio
0.0/5
4.7/5
Preco Inicial Contact sales From $100/mo
Avaliacoes Verificadas 0 573

Quais Sao os Pros e Contras de Feedier vs GuestRevu (Surveys)?

Apos analisar 573 avaliacoes verificadas, os usuarios do Feedier mais valorizam , enquanto os usuarios do GuestRevu destacam alcance e eficiência da pesquisa, dashboard and analytics, automated reporting. Clique em qualquer tema para ver o que os avaliadores dizem.

Feedier Feedier GuestRevu GuestRevu
Pros
+ Alcance e Eficiência da Pesquisa
+ Dashboard and Analytics
+ Automated Reporting
+ Customization Options
Contras
Capacidades de integração
Mobile Experience

Feedier vs GuestRevu: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Software de pesquisa de convidados para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento Feedier Feedier GuestRevu GuestRevu
Pequeno (10-24 quartos) #7 0 avaliacoes #1 203 avaliacoes
Medio (25-74 quartos) #12 0 avaliacoes #1 246 avaliacoes
Grande (75-199 quartos) #2 31 avaliacoes
Extra Grande (200+ quartos) #1 22 avaliacoes

Por Tipo de Propriedade

Segmento Feedier Feedier GuestRevu GuestRevu
Boutique #12 0 avaliacoes #1 254 avaliacoes
Luxo #1 281 avaliacoes
Rede / Cadeia #1 119 avaliacoes
Estadia Prolongada #1 51 avaliacoes

Por Regiao

Segmento Feedier Feedier GuestRevu GuestRevu
America do Norte #10 0 avaliacoes #2 45 avaliacoes
Europa #8 0 avaliacoes #1 120 avaliacoes
Asia-Pacifico #1 23 avaliacoes
Oriente Medio #1 5 avaliacoes

The Decision

Choosing the right guest survey software can significantly impact your hotel's reputation and guest satisfaction. Feedier aims to automate and quantify feedback collection with an AI-driven approach, while GuestRevu emphasizes customizable surveys, reputation management, and seamless integrations. Both tools promise to improve guest insights, but their capabilities and user experiences differ markedly. Your choice hinges on your hotel’s priorities: automation and simplicity or customization and reputation tracking.

Feedier offers an intuitive platform with automation at its core, but it has no recent reviews or high user ratings. GuestRevu, by contrast, boasts a highly-rated, well-reviewed platform with extensive user feedback, making it the more reliable option for today’s hoteliers.

Is Feedier or GuestRevu Better for Hotels?

Both Feedier and GuestRevu serve to gather and analyze guest feedback, but they diverge in execution. Feedier promotes automatic, real-time feedback collection using AI summaries and recommendations, aiming to reduce manual effort. GuestRevu focuses on customizable surveys, reputation management, and integration with online review platforms, offering more control and visibility.

Feedier’s lack of recent reviews or industry recognition raises questions about its current market relevance, whereas GuestRevu’s recent surge in reviews and high ratings underscore its established presence. Are you seeking a straightforward, automated approach or a flexible, reputation-focused platform? The decision depends on your hotel’s specific needs.

Feedier vs GuestRevu: Which Should Your Hotel Choose?

If your hotel needs automated feedback collection with minimal manual input, go with Feedier. Its AI-driven features aim to provide quick, quantifiable insights without extensive customization. However, if your hotel values detailed, brand-branded surveys and comprehensive reputation management, GuestRevu is the clear choice, especially given its 491 reviews and 4.62/5 rating, overwhelmingly higher than Feedier’s negligible presence.

For hotels that want a tool proven to boost online reviews and understand guest sentiment deeply, GuestRevu offers a more stable, well-supported platform. Conversely, Feedier may appeal to tech-savvy teams eager to experiment with AI-driven feedback, albeit with less recent validation.

Is Feedier or GuestRevu Easier to Use?

GuestRevu earns a higher ease-of-use rating (4.68/5) based on recent reviews praising its intuitive dashboard, simple survey creation, and straightforward reporting. Its onboarding process is also rated highly, with users noting minimal learning curves. Feedier, on the other hand, has no recent reviews or ratings, making its user-friendliness impossible to assess accurately.

Given the consistent praise from users, edge: GuestRevu.

Which Has Better Features: Feedier or GuestRevu?

GuestRevu offers 9 unique features, including NPS, social review tracking, customizable questions, conditional logic, and responsive surveys, making it a robust tool for reputation management. Feedier provides only 3 exclusive features: in-app callback, SMS text surveys, and review routing, which are valuable but limited in scope.

GuestRevu’s broader feature set enables more detailed and targeted feedback collection, making it better suited for hotels seeking granular guest insights. Edge: GuestRevu.

Which Has Better Customer Support: Feedier or GuestRevu?

GuestRevu’s support is highly praised, with a 4.76/5 rating and recent reviews highlighting its responsiveness and proactive approach. Users describe the support team as helpful, guiding them through onboarding and ongoing issues. Feedier does not have recent review data, so its support quality remains unverified.

Given the proven satisfaction and responsiveness, edge: GuestRevu.

Which Has More Integrations: Feedier or GuestRevu?

GuestRevu integrates with 40 verified partners, including major PMS and booking systems like Criton, RoomRaccoon, and HotelTime, ensuring compatibility with existing hotel tech stacks. Feedier currently lists no verified integrations, limiting its ability to connect with other hotel management tools.

For hotels relying on integrated systems, the clear edge: GuestRevu.

Which Do Hoteliers Rate Higher: Feedier or GuestRevu?

GuestRevu’s recent reviews and high overall ratings (4.62/5, 491 reviews) reflect strong hotel satisfaction across multiple segments, including boutique and luxury hotels. Feedier, with no recent reviews or ratings, cannot be reliably benchmarked, but its absence from recent major review sites suggests it is not currently favored.

Edge: GuestRevu.

How Much Do Feedier and GuestRevu Cost?

Feedier does not publicly list pricing or trial options, indicating it may lack transparency or be tailored to enterprise clients. GuestRevu charges a straightforward starting price of $100/month, with no free tier, making it easier for hotels to budget and compare.

Given the transparency and affordability, edge: GuestRevu.

What Type of Hotel Should Use Feedier?

  • Hotels that want automated feedback collection with minimal manual effort.
  • Teams seeking AI-generated insights and recommendations.
  • Properties that prefer a straightforward, no-fuss platform.
  • Hotels that are comfortable with a vendor that has limited recent market validation.

Not ideal if your hotel needs extensive customization, integrations, or proven support, as Feedier’s recent review activity is nearly nonexistent.

What Type of Hotel Should Use GuestRevu?

  • Hotels prioritizing reputation management, online review consolidation, and guest satisfaction.
  • Properties seeking customizable, brand-aligned surveys for deeper insights.
  • Hotels that value integrations with OTAs, PMS, and review platforms.
  • Teams looking for a platform with proven support, recent reviews, and a strong user community.

Not ideal if you are seeking an extremely low-cost, simple survey tool without integration needs or detailed customization.

The Bottom Line for Hotels

Feedier positions itself as an AI-driven guest feedback platform focusing on automation and quick insights, but its lack of recent reviews and validation limit its current relevance. GuestRevu, with its 491 recent reviews, high ratings, and extensive feature set, offers a more dependable and scalable solution for most hotels today.

If your hotel needs a proven reputation management tool with a broad feature set and strong support, guest: GuestRevu. Its ability to integrate, customize, and provide actionable insights makes it the safer, smarter choice.

However, if you seek a niche, automated feedback system and are comfortable experimenting with a less validated platform, Feedier might be worth exploring—but proceed cautiously given its limited recent feedback.

Quanto Custam Feedier e GuestRevu (Surveys)?

Os precos de Software de pesquisa de convidados raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

Feedier Feedier GuestRevu GuestRevu
Starting Price From $100/mo

Quais Funcionalidades Feedier Tem Que GuestRevu (Surveys) Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, Feedier e GuestRevu (Surveys) compartilham 10 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade Feedier Feedier GuestRevu GuestRevu
Acompanhamento de avaliações sociais
Lógica condicional
Parceiro certificado de coleta de comentários do TripAdvisor
Perguntas personalizáveis
Pesquisas baseadas em texto SMS
Pesquisas responsivas
Pesquisas segmentadas
Retorno de chamada no aplicativo
Revisar Roteamento

Resultados Reais: Feedier vs GuestRevu por Objetivo de Negocio

Analisamos 7 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Eficiencia Operacional
Feedier Feedier

Nenhum estudo de caso publicado para este objetivo ainda.

GuestRevu Pamarah Lodge Pequeno
+ Through GuestRevu
+ �s surveys, Pamarah Lodge discovered that complaints about location were often linked to external activity providers not meeting expectations. This insight enabled the team to refine their recommendations to guests.
+ By addressing specific guest concerns uncovered through detailed feedback, Pamarah Lodge saw a noticeable improvement in satisfaction ratings and received more positive online reviews.

"GuestRevu has helped us so much over the past two years as we see our small business growing – the reviews from guests are like gold, and most of our bookings have been made becaus..."

Melhorar a Experiencia do Hospede
Feedier Feedier

Nenhum estudo de caso publicado para este objetivo ainda.

GuestRevu MINT Hotels Pequeno
+ A reduction in guest complaints, and a better understanding of guest sentiments, allowing the group to grow rapidly and diversify their product offering in accordance with what their guests are actually asking for, (rather than what management thinks the guests are interested in).
+ Quick and easily digestible data from guest feedback, that can be used in summary format by management at head office, and explored more in-depth by teams on the ground to ensure any issues are tackled quickly and effectively.
+ Between the customised questionnaires tailored to each hotel type, and consolidated information on one easy-to-use dashboard

"Since implementing GuestRevu, our complaints have actually come down, because of the fact that we have so many repeat guests and now we can interact with them in much more detail...."

Adriaan Liebetrau
Adriaan Liebetrau
Head of Hospitality for MINT

Feedier vs GuestRevu: Conclusao Final

Feedier
Feedier
0.0/5 de 0 avaliacoes

Capacidades exclusivas

Retorno de chamada no aplicativo Pesquisas baseadas em texto SMS Revisar Roteamento
0.0/5 facilidade de uso 0.0/5 suporte 0 integracoes
Ver Perfil
GuestRevu
GuestRevu
4.8/5 de 573 avaliacoes

O que os hoteleiros adoram

Alcance e Eficiência da Pesquisa 95% positivo

As pesquisas da GuestRevu, enviadas por diversos canais, capturam com eficácia o feedback dos hóspedes. Os usuários observam que a ferramenta ajuda a... As pesquisas da GuestRevu, enviadas por diversos canais, capturam com eficácia o feedback dos hóspedes. Os usuários observam que a ferramenta ajuda a manter altas taxas de resposta e a personalizar as perguntas para obter informações valiosas, embora seja sugerido o aprimoramento dos recursos de design das pesquisas.

Dashboard and Analytics 77% positivo

The platform's user-friendly dashboards offer clear visual insights, helping hotels track performance and identify service improvement areas. Users ap... The platform's user-friendly dashboards offer clear visual insights, helping hotels track performance and identify service improvement areas. Users appreciate the ease of navigation, although deeper analytical features could provide even richer data insights.

Automated Reporting 82% positivo

GuestRevu's automated reporting feature is highly valued for providing clear, actionable insights that aid in decision-making and efficiency. The syst... GuestRevu's automated reporting feature is highly valued for providing clear, actionable insights that aid in decision-making and efficiency. The system generates comprehensive reports that help hotels identify trends and areas needing attention, saving time in data interpretation to improve guest experiences.

Onde os hoteleiros criticam

Capacidades de integração 58% negativo

Os usuários apreciam a integração do GuestRevu com sistemas existentes, como PMS e CRM, que agiliza o gerenciamento de feedback. No entanto, há demand... Os usuários apreciam a integração do GuestRevu com sistemas existentes, como PMS e CRM, que agiliza o gerenciamento de feedback. No entanto, há demandas por mais parcerias com PMS/OTAs e opções de integração mais abrangentes para ampliar a compatibilidade e melhorar os fluxos de trabalho, o que evidencia uma lacuna na oferta atual.

Mobile Experience 60% negativo

The lack of a dedicated mobile app is noted by users looking for real-time, on-the-go access to feedback and reporting. While the desktop experience i... The lack of a dedicated mobile app is noted by users looking for real-time, on-the-go access to feedback and reporting. While the desktop experience is praised, improvements in mobile functionality are desired to enhance convenience.

Melhor classificado em

Medio (25-74 quartos) #1 vs #12
Pequeno (10-24 quartos) #1 vs #7
Boutique #1 vs #12
Hoteis no centro da cidade #1 vs #8

Capacidades exclusivas

Parceiro certificado de coleta de comentários do TripAdvisor Acompanhamento de avaliações sociais Perguntas personalizáveis Lógica condicional Pesquisas segmentadas
4.7/5 facilidade de uso 4.8/5 suporte 40 integracoes
Ver Perfil

Onde as avaliacoes mais divergem

Avaliacao Geral GuestRevu 4.6 vs 0.0 (+4.6)
Facilidade de Uso GuestRevu 4.7 vs 0.0 (+4.7)
Suporte ao Cliente GuestRevu 4.8 vs 0.0 (+4.8)
Custo-Beneficio GuestRevu 4.6 vs 0.0 (+4.6)
Integracao GuestRevu 4.6 vs 0.0 (+4.6)

Perguntas Frequentes Sobre Feedier vs GuestRevu (Surveys)

Feedier pode substituir GuestRevu (Surveys)?

Depende dos seus requisitos. Feedier e GuestRevu (Surveys) compartilham muitas funcionalidades principais de Guest Survey Software, mas cada um tem capacidades unicas. Feedier oferece 0 parceiros de integracao verificados, enquanto GuestRevu (Surveys) oferece 40. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. GuestRevu (Surveys) lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

Feedier ou GuestRevu (Surveys) oferecem um plano gratuito?

Feedier: Nao. GuestRevu (Surveys): Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Guest Survey Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica Feedier e GuestRevu (Surveys)?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Feedier tem um HT Score de 0 e GuestRevu tem 100. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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