The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 82 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Hostaway se destaca em ease of use and customer support , com funcionalidades exclusivas como Financial Reporting and Guest Portal.
Maxxton se destaca .
Avaliacoes lado a lado baseadas em 82 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | Contact sales | Contact sales |
| Avaliacoes Verificadas | 82 | 0 |
Apos analisar 82 avaliacoes verificadas, os usuarios do Hostaway mais valorizam customer support quality, onboarding experience, automation and efficiency, enquanto os usuarios do Maxxton destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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Customer Support Quality
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Automation and Efficiency
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Personalização e controle do usuário
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Como cada produto se classifica entre os fornecedores de Software de aluguel por temporada para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) ▾ | #2 23 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #1 19 avaliacoes | — |
| Grande (75-199 quartos) | #2 4 avaliacoes | — |
| Extra Grande (200+ quartos) | #1 3 avaliacoes | — |
Por Tipo de Propriedade
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| Boutique ▾ | #2 14 avaliacoes | — |
| Luxo ▾ | #2 9 avaliacoes | — |
| Rede / Cadeia ▾ | #2 6 avaliacoes | — |
| Estadia Prolongada ▾ | #2 8 avaliacoes | — |
Por Regiao
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| America do Norte ▾ | #1 47 avaliacoes | — |
| Europa ▾ | #2 17 avaliacoes | — |
| Asia-Pacifico ▾ | #1 7 avaliacoes | — |
| Oriente Medio | #1 2 avaliacoes | — |
Choosing between Hostaway and Maxxton hinges on your hotel's size, operational complexity, and growth aspirations. Hostaway, with its broad feature set and extensive review base, targets professional short-term rental operators managing multiple properties, especially in vacation rentals and villas. Maxxton, on the other hand, emphasizes a comprehensive, all-in-one solution tailored for larger hospitality operations like holiday parks, campsites, and serviced apartments. Both products aim to streamline operations but diverge significantly in their approach and market focus.
Hostaway offers a more mature platform with a proven track record and a vibrant user community. Maxxton's strength lies in its tailored, integrated solutions designed for complex and large-scale hospitality environments. Which of these aligns better with your hotel's specific needs?
Hostaway, with over 80 recent reviews and a high 93.02 score, is the clear choice if your hotel requires a flexible vacation rental management platform. It excels in automating guest communication, managing multi-channel listings, and boosting revenue through dynamic pricing.
Maxxton’s evaluation data shows no recent reviews or ratings, suggesting limited current adoption or feedback from the hotel industry. Its focus is on large-scale, integrated property management for holiday parks and campsites, making it less suitable for traditional hotels or small boutique properties. Are you seeking a proven platform with active user feedback, or a specialized system tailored for large, complex setups?
If your hotel manages a portfolio of vacation rentals, villas, or serviced apartments and needs an intuitive, easy-to-use platform, Hostaway is your best bet. Its highly-rated user experience (4.63/5) and extensive feature set—including automation, owner portals, and channel management—support rapid onboarding and daily operations.
Conversely, Maxxton caters to larger, enterprise-level operations like holiday parks, campsites, and chains with over 100 accommodations. If your property requires complex integrations, centralized management, and a tailored SaaS ecosystem, Maxxton’s comprehensive suite may be more aligned, despite lacking recent user reviews.
For hotels focused on scalable, guest-centric management, Hostaway’s recent popularity and detailed user feedback make it the stronger choice. Does your property need a flexible, highly-rated SaaS or a specialized, large-scale enterprise system?
Hostaway boasts a high ease-of-use rating (4.63/5) and straightforward onboarding, with many users praising its intuitive interface and quick setup—some review it as ideal for beginners and seasoned managers alike. Support is highly rated at 4.75/5, with 24/7 live chat available and dedicated onboarding support.
Maxxton’s UI and user experience data are unavailable, and with no recent reviews, assessing ease of use is difficult. Its focus on complex integrations and tailored solutions suggests a steeper learning curve suitable for larger teams and experienced staff. Edge: Hostaway.
Hostaway offers 10 features exclusive to its platform, including financial reporting, owner statements, guest portal, responsive design, promotional rates, a mobile app, trust accounting, CRM, channel manager, and app marketplace. These features cater to operational automation and revenue growth, with reviews highlighting automated messaging, dynamic pricing, and comprehensive reporting.
Maxxton provides a complete hospitality management solution with core features such as reservation automation, integrated PMS, booking engine, and connectivity with third-party partners. Despite its comprehensive nature, it lacks the variety and recent user feedback that make Hostaway stand out.
Edge: Hostaway.
Hostaway’s support team consistently receives praise, with a 4.75/5 rating and comments about quick responsiveness, dedicated onboarding, and 24/7 availability. Users like the "great customer support team" and appreciate prompt, friendly assistance.
Maxxton’s support ratings are unavailable, and with no recent reviews, it's difficult to gauge current customer service quality. Its high-touch implementation model suggests personalized support, but without recent feedback, the certainty leans toward Hostaway. Edge: Hostaway.
Hostaway integrates with 14 verified partners, including major channels like Airbnb, Booking.com, and Vrbo, plus additional tools like Stripe, Duve, Breezeway, and Trust Accounting. Its extensive app marketplace allows connecting over a dozen third-party solutions to customize your tech stack.
Maxxton supports 12 verified partners, including Hotelsoft, SiteMinder, and Revinate, with a strong REST API for integrations. However, it offers fewer options and less recent integration feedback.
Edge: Hostaway.
Hostaway’s recent reviews and 80 review count, with a 95% likelihood of recommendation, reflect strong satisfaction across various property types, especially vacation rentals and villas. Hotels and property managers consistently praise its ease of use, automation, and support.
Maxxton’s absence of recent reviews means no current rating data or hotel-specific feedback exists. Its reputation appears rooted in large-scale, enterprise-level implementations rather than individual hotel reviews.
Edge: Hostaway.
Pricing details for both products are not publicly available, with no free trials or transparent fee structures. Hostaway typically operates on a custom quote basis, often based on property count and feature requirements, while Maxxton’s pricing is similarly tailored, focusing on enterprise clients.
Your hotel should contact vendors directly for quotes tailored to your size and needs.
Not ideal if your hotel operates at a large enterprise scale or requires highly customized, industry-specific solutions.
Not ideal if your property size is small, or you need a highly intuitive, mobile-first SaaS solution for day-to-day management.
Hostaway stands out as the more complete, reviewed, and widely adopted platform for short-term rental properties. Its high ratings, extensive features, and recent positive feedback position it as the preferred choice for hotels and property managers seeking automation and growth tools.
Maxxton offers a robust, integrated solution tailored for large-scale hospitality operations, particularly in vacation parks and chains. Its lack of recent reviews and detailed feedback suggests it’s more suitable for enterprise clients rather than individual hotels or small portfolios.
For most hotels evaluating a vacation rental or small-to-mid-sized property management system, Hostaway provides a more proven, user-friendly, and well-supported option. If your operations are large, complex, and require deep integration, Maxxton could be a fit, but verify its current support and performance first.
De acordo com o banco de dados de produtos do HTR, Hostaway e Maxxton compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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O que os hoteleiros adoram
Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless,... Overall, customers are pleased with customer support, highlighting quick, effective responses and personal attention from service agents. Nonetheless, some mention long hold times or the need for more real-time support options.
Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users a... Hostaway's onboarding support is widely commended, with consultants like Ramon, Jeriko, and others praised for their dedication and expertise. Users appreciate their patience and detailed walkthroughs, making complex integrations feel seamless. However, some suggest extending the duration of onboarding calls for more comprehensive support.
The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and... The platform's automation capabilities, including central reservation management and automated communication tools, are recognized for saving time and reducing manual errors. These features improve overall operational efficiency and help manage multiple properties with ease.
Onde os hoteleiros criticam
Os usuários apreciam a natureza intuitiva da interface, mas desejam mais opções de personalização, principalmente para gerenciamento em dispositivos m... Os usuários apreciam a natureza intuitiva da interface, mas desejam mais opções de personalização, principalmente para gerenciamento em dispositivos móveis, modelos de mensagens e flexibilidade do site. Há uma demanda por melhorias nas ferramentas que permitam experiências de usuário mais personalizadas.
Os sistemas de pagamento integrados são geralmente satisfatórios, mas as limitações de processadores como o Stripe, a falta de faturamento direto e a... Os sistemas de pagamento integrados são geralmente satisfatórios, mas as limitações de processadores como o Stripe, a falta de faturamento direto e a complexidade nos relatórios financeiros são desvantagens notáveis. Os usuários sugerem a expansão das opções de pagamento e a simplificação das operações financeiras.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Hostaway e Maxxton compartilham muitas funcionalidades principais de Vacation Rental Software, mas cada um tem capacidades unicas. Hostaway oferece 14 parceiros de integracao verificados, enquanto Maxxton oferece 12. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Hostaway lidera em facilidade de uso com 4.6/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Hostaway: Nao. Maxxton: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Vacation Rental Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Hostaway tem um HT Score de 93 e Maxxton tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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