The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 105 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Sirvoy se destaca em ease of use and customer support , com funcionalidades exclusivas como Transactional Emails (booking, folios, etc) and Guest Messaging.
Timon Hotel se destaca , com funcionalidades exclusivas como Automated night audit.
Avaliacoes lado a lado baseadas em 105 avaliacoes verificadas de hoteleiros no HTR.
| HTScore |
|
|
| Probabilidade de Recomendar |
|
|
| Facilidade de Uso |
|
|
| Suporte ao Cliente |
|
|
| Custo-Beneficio |
|
|
| Preco Inicial | From $200/mo | From $400/mo |
| Avaliacoes Verificadas | 105 | 0 |
Apos analisar 105 avaliacoes verificadas, os usuarios do Sirvoy mais valorizam customer support, ease of use, gestão de reservas, enquanto os usuarios do Timon Hotel destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
|
|
|
|---|---|
| Pros | |
|
+
Customer Support
▾
|
|
|
+
Ease of Use
▾
|
|
|
+
Gestão de Reservas
▾
|
|
|
+
Interface e design do usuário
▾
|
|
| Contras | |
|
−
Limitações de funcionalidade
▾
|
|
|
−
Personalização e adaptabilidade
▾
|
|
|
−
Custo e relação custo-benefício
▾
|
|
Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
| Segmento |
|
|
|---|---|---|
| Pequeno (10-24 quartos) ▾ | #22 36 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #48 3 avaliacoes | — |
| Grande (75-199 quartos) | #46 1 avaliacoes | — |
| Extra Grande (200+ quartos) | #27 1 avaliacoes | — |
Por Tipo de Propriedade
| Segmento |
|
|
|---|---|---|
| Boutique ▾ | #29 21 avaliacoes | — |
| Luxo ▾ | #37 7 avaliacoes | — |
| Rede / Cadeia | #42 4 avaliacoes | — |
| Estadia Prolongada | #35 3 avaliacoes | — |
Por Regiao
| Segmento |
|
|
|---|---|---|
| America do Norte ▾ | #23 16 avaliacoes | — |
| Europa ▾ | #16 31 avaliacoes | — |
| Asia-Pacifico ▾ | #13 6 avaliacoes | — |
| Oriente Medio | #27 0 avaliacoes | — |
Choosing between Sirvoy and Timon Hotel depends on your hotel’s size, operational needs, and strategic goals. Both products aim to streamline property management but differ significantly in their approach, features, and market presence. Sirvoy, backed by a robust user base and recent reviews, offers an intuitive, feature-rich PMS that caters well to small and medium-sized hotels. Timon Hotel seems more focused on larger operations or those seeking advanced business intelligence but lacks recent customer feedback to support its effectiveness.
The most crucial factor is the volume and recency of reviews — Sirvoy’s 95 reviews, with 32 in the past six months, provide a stronger, more current foundation for decision-making. Timon Hotel has no recent reviews or user feedback, which raises questions about its current performance and support. Are you comfortable with a product that is less proven in recent customer experiences?
Sirvoy and Timon Hotel both serve as property management systems but target different hotel types and operational scales. Sirvoy’s core strength is its user-friendly interface, extensive integrations, and affordability, making it ideal for small to medium-sized properties such as B&Bs, hostels, and boutique hotels. Its recent reviews highlight high satisfaction with ease of use, customer support, and value, especially in the last six months.
Timon Hotel, on the other hand, focuses heavily on comprehensive hotel management and business intelligence, offering over 10 unique features, including an automated night audit, which Sirvoy lacks. However, with no recent reviews or ratings available, there’s limited insight into its current usability, support, or customer satisfaction. Do you need a flexible, easy-to-adopt PMS or a platform emphasizing strategic insights and automation?
Ultimately, Sirvoy’s recent, positive reviews and high user ratings make it the safer, more reliable choice for most hotels today. Timon’s lack of recent customer feedback makes it harder to assess its real-world performance and user satisfaction. Are you ready to trust a product with recent proven support and reviews?
If your hotel needs straightforward reservation management, channel integration, and cost-effective operation for a small to medium property, Sirvoy is the better choice. Its ease of onboarding (rated 4.6/5), excellent support (rated 4.85/5), and recent positive reviews make it ideal for hoteliers seeking simplicity and reliability.
If your hotel requires advanced business intelligence, automation features like automated night audits, and the ability to handle complex operational workflows, Timon Hotel might seem appealing. However, without recent reviews, it’s unclear how well it performs in real-world settings or how supported it is.
For small to medium-sized properties with limited IT resources, Sirvoy’s proven track record and strong recent reviews tip the scales. Larger hotels or chains looking for deep analytics and automation should proceed cautiously with Timon, given its limited market presence and no recent user feedback. Which features are most critical for your property’s success?
Sirvoy’s user interface receives a near-perfect 4.64/5 rating, with many recent reviews praising its intuitive design and ease of onboarding. Users highlight its straightforward reservation, check-in, and management processes, often mentioning how quickly new staff adapt to the system.
Timon Hotel’s usability is unverified due to the absence of recent reviews or user feedback, making it difficult to assess its interface or learning curve. Without recent data, it’s impossible to confirm whether it’s as easy to implement or adopt as Sirvoy.
Edge: Sirvoy.
Sirvoy offers 33 features exclusive to its platform, including a booking engine, channel manager, guest messaging, automated reminders, integrated payment processing, and real-time reporting. It also supports functionalities like group booking, housekeping modules, and an integrated website builder.
Timon Hotel provides only one unique feature—automated night audit—among its 11 verified partners. While automation can be valuable, the lack of a broader feature set makes it less comprehensive for typical hotel operations.
Given Sirvoy’s broader and more advanced feature set, it stands out as the more capable PMS for daily operational needs.
Edge: Sirvoy.
Sirvoy’s customer support is highly rated at 4.85/5, with recent reviews emphasizing quick, helpful, and friendly service. Users mention the support team’s responsiveness, the quality of assistance, and how it enhances overall satisfaction.
Timon Hotel has no recent reviews or support ratings available, leaving its support quality uncertain. Without verified customer feedback, it’s impossible to gauge responsiveness or reliability.
Edge: Sirvoy.
Sirvoy integrates with 21 verified partners, including major channel managers like SiteMinder and GDS providers, as well as numerous booking channels and revenue tools. It offers extensive connectivity, facilitating smooth reservations and availability updates.
Timon Hotel integrates with only 11 verified partners, with fewer notable global integrations. Its limited integration options could restrict operational flexibility.
Sirvoy’s broader set of integrations ensures easier management across multiple channels and systems.
Edge: Sirvoy.
Sirvoy’s recent review count (32 in the last six months) and high ratings (overall 83.9 HTR score, 94% likelihood to recommend) indicate strong, recent user satisfaction across various types of hotels, particularly small and mid-sized operations.
Timon Hotel, lacking recent reviews, provides no recent data on user satisfaction or ratings. Its current performance and user experience remain unverified.
Given the recent, consistent positive feedback, Sirvoy is clearly the preferred choice among hoteliers today.
Edge: Sirvoy.
Sirvoy charges a flat monthly fee of $200, with no additional implementation or setup fees. It offers a trial period for 30 days, allowing hotels to test its features before committing.
Timon Hotel’s pricing is listed at $400 monthly, with no trial option, but no further details are provided. Without a trial or recent customer insights, assessing value is difficult.
Sirvoy’s transparent, lower-cost model offers a compelling value for small to medium properties.
Not ideal if you need complex financial reporting or extensive CRM features.
Not ideal if you need proven recent customer support or a broad feature set beyond automation.
Sirvoy and Timon Hotel are vastly different in their approach and market presence. Sirvoy’s recent reviews, high satisfaction ratings, and comprehensive features make it the safer, more reliable choice for most hotels today. Its ease of use, support, and affordability stand out, especially for small to medium-sized properties.
Timon Hotel, while potentially appealing for automation and analytics, lacks recent customer feedback to verify its performance. Its limited features and no recent reviews raise questions about its current usability and support.
For hotels seeking a proven, user-friendly property management system with extensive integrations and support, Sirvoy is the clear winner. Larger chains or hotels focusing on automation might consider Timon if they can evaluate its current capabilities further. But for most, Sirvoy offers the more dependable and tested solution.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
|
|
|
|
|---|---|---|
| Starting Price | From $200/mo | From $400/mo |
De acordo com o banco de dados de produtos do HTR, Sirvoy e Timon Hotel compartilham 10 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
| Funcionalidade |
|
|
|---|---|---|
| Auditoria noturna automatizada | ||
| E-mails transacionais (reservas, fólios, etc.) | ||
| Gerente de canal | ||
| Mensagens de convidados | ||
| Motor de reservas | ||
| Suporte on-line 24 horas por dia, 7 dias por semana | ||
| Visualização do calendário |
Mostrando as principais diferencas. 22 funcionalidades adicionais diferem entre esses produtos.
O que os hoteleiros adoram
Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistanc... Sirvoy receives high praise for its excellent customer support, noted for being responsive, helpful, and timely. Users appreciate the prompt assistance, which facilitates problem resolution effectively.
Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplic... Most users find Sirvoy highly intuitive and easy to navigate, which is particularly beneficial for those new to the hospitality industry. This simplicity allows for a smooth onboarding process without the need for extensive training.
Os usuários destacam a eficiência do sistema no gerenciamento de reservas e perfis de hóspedes. No entanto, algumas funcionalidades, como a criação de... Os usuários destacam a eficiência do sistema no gerenciamento de reservas e perfis de hóspedes. No entanto, algumas funcionalidades, como a criação de suítes a partir de quartos ou a oferta de pacotes promocionais, são apontadas como áreas que necessitam de melhorias.
Onde os hoteleiros criticam
Alguns usuários expressam insatisfação com as limitações de relatórios do Sirvoy, especificamente a ausência de um relatório de vendas diário e a nece... Alguns usuários expressam insatisfação com as limitações de relatórios do Sirvoy, especificamente a ausência de um relatório de vendas diário e a necessidade de recursos financeiros e de faturamento aprimorados. Também há comentários sobre a falta de opções avançadas de CRM e dificuldades na integração de recursos de upsell.
O Sirvoy permite um certo grau de personalização, o que os usuários consideram útil para adaptar o sistema às necessidades específicas de seus imóveis... O Sirvoy permite um certo grau de personalização, o que os usuários consideram útil para adaptar o sistema às necessidades específicas de seus imóveis. No entanto, alguns usuários desejam mais flexibilidade na personalização de faturas e opções de faturamento dinâmico.
Capacidades exclusivas
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Sirvoy e Timon Hotel compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Sirvoy oferece 21 parceiros de integracao verificados, enquanto Timon Hotel oferece 11. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Sirvoy lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Sirvoy: Nao. Timon Hotel: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Sirvoy tem um HT Score de 85 e Timon Hotel tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
|---|---|---|
| Avaliacoes e Reviews de Clientes |
|
O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
|
O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
|
Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
|
Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
Consultor de recomendações de produtos