Visão geral
The hospitality industry has never experienced a year like 2020. Across every market, customer behavior shifted due to uncertainty. Consumers and businesses alike grappled with constantly changing guidelines, advice and best practices.
O que você aprenderá
- Innovative Technology
- Support for Remote Work
- Local Travel and Distanced Lodging
- Shift Toward Sustainability
- Growth of Customer-First Approach
BAIXE O GUIA
State of the Industry Report
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