Popular in Operations
Best Property Management Systems of 2026
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
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Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2026
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
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Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2026
Hotel distribution software that syncs rates, availability and inventory across 3rd party channels
Best Business Intelligence of 2026
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2026
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2026
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2026
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2026
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2026
Empower guests with easy online check-in, digital authorizations, and seamless upsells.
Best Guest Messaging Software of 2026
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Based on 11 verified hotelier reviews of Salesforce and 717 reviews of alternatives · Updated July 2026
The #1 ranked Salesforce alternative for each hotel size and region
Event Temple
100
Tripleseat
95
Thynk
91
MeetingPackage
87
Backyou.io
85
| Alternative | HT Score | Best by Hotel Size | Best by Region | Price |
|---|---|---|---|---|
|
Event Temple
|
100 | Best for Small Hotels, Best for Mid-sized Hotels, Top 3 for Large Hotels | Best for North America, Best for Europe | $400/mo |
|
Tripleseat
|
95 | Top 3 for Small Hotels, Top 3 for Mid-sized Hotels, Top 3 for Large Hotels | Top 3 for North America | $400/mo |
|
Thynk
|
91 | Top 3 for Mid-sized Hotels, Best for Large Hotels | Top 3 for North America, Top 3 for Europe, Best for Asia Pacific, Best for Middle East | $600/mo |
|
MeetingPackage
|
87 | — | Top 3 for Europe, Top 3 for Middle East | $200/mo |
|
Backyou.io
|
85 | Top 3 for Small Hotels | — | $300/mo |
Source: Hotel Tech Report rankings, based on 728 verified hotelier reviews of Salesforce and its alternatives, segmented by hotel size and operating region. Last updated July 2026.
Hotel Tech Report's review data identifies Event Temple, Tripleseat, and Backyou.io as the top Salesforce alternatives for Small hotels.
Small hotels and B&Bs typically run with lean teams where one person wears every hat. That means your Hotel Sales Software needs to work out of the box — no training manuals, no complex setup, no enterprise price tag. The tools ranked highest here are rated by hoteliers at properties under 50 rooms who value simplicity, affordability, and responsive support.
Event Temple is a top Hotel Sales Software pick among small properties on HotelTechReport for the way hoteliers call out its pipelines, templates, contracts, and booking documents, which keeps weddings and group sales organized.
Tripleseat is a top Hotel Sales Software pick among Small on HotelTechReport, with reviewers pointing to Tripleseat University for onboarding new employees and quick tutorials when they get stuck.
Backyou.io is a top Hotel Sales Software pick among small hotels on HotelTechReport, with reviewers singling out clear quotes and pro forma invoices plus personalized quote templates with photos, text, and descriptions for client follow-up.
MeetingPackage is a top Hotel Sales Software pick among small hotels on HotelTechReport, with hoteliers pointing to online meeting-room booking and instant confirmation so guests can book fast and stop sending requests.
Thynk is a top Hotel Sales Software pick among small hotels on HotelTechReport, with reviewers pointing to CRM plus email integration, room block tracking, and booking change tracking that keep sales teams on one record.
Hotel Tech Report's review data identifies Event Temple, Tripleseat, and Thynk as the top Salesforce alternatives for Mid-sized hotels.
Mid-sized hotels face a unique challenge: operations are complex enough to need real technology, but teams are too lean to manage enterprise platforms. The right Hotel Sales Software at this size integrates cleanly with your PMS, automates repetitive work, and does not require dedicated IT staff to maintain. These rankings reflect what hoteliers with 50 to 199 rooms actually use and recommend.
Event Temple is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport for its web-based access, so teams can update accounts, bookings, and contracts from anywhere without being tied to the desk.
Tripleseat is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport because hoteliers point to the way it keeps BEOs, contracts, group resume, and calendar tracking in one place.
Thynk is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport because it brings all sales, events, and CRM data into one place, with standard Analytics dashboards that help teams see which markets to target.
Backyou.io is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport because hoteliers value how it centralizes group requests, tracks files, and keeps quote, contract, and deadline follow-up in one place.
MeetingPackage is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport for the booking engine, live availability and pricing, and web proposals that let teams handle event sales in one place.
IVvy is a top Hotel Sales Software pick among mid-sized hotels on HotelTechReport because reviewers like its quote, contract, and electronic signature flow, plus the task feature that keeps follow-up on leads and bookings in view.
Hotel Tech Report's review data identifies Thynk, Event Temple, and Tripleseat as the top Salesforce alternatives for Large hotels.
Large hotels and resorts run multi-department operations where downtime and disconnected systems have real revenue impact. At 200+ rooms, your Hotel Sales Software needs to scale across properties, connect to a full tech stack, and deliver reporting that drives decisions — not just dashboards. These alternatives are top-rated by hoteliers running large operations with high guest volumes.
Thynk is a top Hotel Sales Software pick among large properties on HotelTechReport, with hoteliers pointing to custom fields, custom objects, and multi-hotel views that fit group sales and portfolio work.
Event Temple is a top Hotel Sales Software pick among large hotels on HotelTechReport, with reviewers pointing to contract templates built for the property and a single place for group leads, bookings, and contract info.
Tripleseat is a top Hotel Sales Software pick among large hotels on HotelTechReport because reviewers point to booking groups and events under one “booking,” with room-only and event add-ons in the same record.
MeetingPackage is a top Hotel Sales Software pick among large hotels on HotelTechReport for direct PMS posting of meeting and catering bookings, so sales teams are not rekeying quotes and confirmations.
IVvy is a top Hotel Sales Software pick among large hotels on HotelTechReport, with reviewers pointing to neat sales reports and reporting by group, venue, or user when they need a clear read on where events and rooms are bringing in business.
"It's not very user friendly and doesn't have the best application to hospitality. There are many dupes and on a regional level we may have the same contacts as our hotel colleagues, but all make their way to Salesforce b..."
"The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor."
"Their customer service is terrible!!! I also wish they had more functionality for hotels. It is difficult to put your contracts in there and change things, since every piece of business is different. The training is ba..."
See how Salesforce stacks up against its top competitors in a detailed side-by-side comparison.
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Hotel Tech Report data ranks Event Temple as the #1 Salesforce alternative based on verified hotelier reviews. Other top-rated options include Tripleseat, Thynk, Backyou.io. The best fit depends on your property size and operational priorities — see the segment rankings below for guidance specific to your hotel.
Hotel Tech Report's review data ranks Event Temple as the #1 Salesforce alternative for Small hotels, followed by Tripleseat and Backyou.io. Rankings reflect verified hotelier reviews segmented by property size.
Hotel Tech Report's review data ranks Event Temple as the #1 Salesforce alternative for Mid-sized hotels, followed by Tripleseat and Thynk. Rankings reflect verified hotelier reviews segmented by property size.
Hotel Tech Report's review data ranks Thynk as the #1 Salesforce alternative for Large hotels, followed by Event Temple and Tripleseat. Rankings reflect verified hotelier reviews segmented by property size.
Hotel Tech Report's review data shows hotels typically evaluate Salesforce alternatives when their operational needs outgrow the platform or when they need stronger integrations with their existing tech stack.
Hotel Tech Report's pricing data identifies MeetingPackage as the most affordable Salesforce alternative, starting at $200/mo. Pricing varies by property size and feature requirements.
Hotel Tech Report's HT Score ranks Event Temple highest among Salesforce alternatives at 100 out of 100, based on verified hotelier reviews across functionality, support, integrations, and value.
Hotel Tech Report tracks both as established Hotel Sales Software solutions. The differences show up in how each performs for different property sizes and regions — see the head-to-head comparison on Hotel Tech Report for a side-by-side breakdown of reviews, pricing, and feature coverage.
Hotel Tech Report tracks 6 verified Salesforce alternatives in the Hotel Sales Software category, ranked by hotel size — small, mid-sized, and large properties — and by operating region.
Start with your PMS — that integration needs to work flawlessly. Then check channel manager connectivity, payment processing, and any revenue management tools you run. The right Hotel Sales Software connects to your full stack without workarounds.
Most Hotel Sales Software migrations take 2-6 weeks depending on property size and data complexity. The biggest variable is data migration and staff training. Ask vendors about their onboarding timeline and what support they provide during the switch.
Check Salesforce's profile on Hotel Tech Report for current trial availability. Many Hotel Sales Software vendors offer demos or pilot periods — worth testing with live data before committing to a contract.
Custom recommendations tailored to your property
