10 個最佳 GuestRevu 替代品 2026
声誉管理
96 
HT Score
• 试用GuestRevu LITE • 永久免费 • guestrevu.com/get-guestrevu-lite • 通过自动客人调查、评论收集和综合报告，我们帮助忙碌的酒店专业人士倾听客人的意见、向客人学习并从客人那里获得收益（在我们的网站上申请演示）网站，链接如下）。 GuestRevu 专注于通过 TripAdvisor 和 Google 集成、即时通知等功能让您的生活更轻松并节省您的时间。借助汇总的宾客、酒店和竞争对手报告，您拥有做出数据驱动的运营决策所需的一切，从而达到并超越预期。
Recommended by 413 hoteliers
10 Alternatives & Competitors to GuestRevu
#1
TrustYou
声誉管理
98
HT Score
客人反馈影响 95% 的预订决定。借助 TrustYou 的声誉管理解决方案，酒店经营者可以通过更好地了解他们的客人并做出改进来吸引更多忠诚的客户和更多收入，从而对其酒店的在线评论和评级产生积极影响。提高效率并快速分析和响应从一个收件箱中收集的数百个在线资源的反馈，包括从您自己的客人调查中收集的评论。获得对语义和竞争对手分析的宝贵见解。了解您如何与竞争对手抗衡，并使用最高质量的语义技术，让您的酒店清晰、即时地了解客人对您酒店的评价。通过从各种分析报告中进行选择或设置自定义报告来衡量您的关键绩效指标 (KPI)。直接从您的帐户下载报告，或安排它们自动发送到您的收件箱。使用 TrustYou 的影响评分提高您的整体评分，该评分可帮助您确定您的酒店应该关注的领域。您可以根据对您的分数产生最大正面或负面影响的主题来查找和回复评论。 TrustYou 的员工操作工具可帮助您和您的员工随时掌握需要注意的任何问题和任务。只需将门票分配给合适的员工或设定目标，即可提高员工的效率并改善酒店的运营。使用 TrustYou 移动应用程序在旅途中管理酒店的声誉。创建警报以确保您始终了解最新的帖子、评论或评论。客人反馈影响 95% 的预订决定。借助 TrustYou 的声誉管理解决方案，酒店经营者可以通过更好地了解他们的客人并做出改进来吸引更多忠诚的客户和更多收入，从而对其酒店的在线评论和评级产生积极影响。提高效率并快速分析和响应从一个收件箱中收集的数百个在线资源的反馈，包括从您自己的客人调查中收集的评论。获得对语义和竞争对手分析的宝贵见解。了解您如何与竞争对手抗衡，并使用最高质量的语义技术，让您的酒店清晰、即时地了解客人对您酒店的评价。通过从各种分析报告中进行选择或设置自定义报告来衡量您的关键绩效指标 (KPI)。直接从您的帐户下载报告，或安排它们自动发送到您的收件箱。使用 TrustYou 的影响评分提高您的整体评分，该评分可帮助您确定您的酒店应该关注的领域。您可以根据对您的分数产生最大正面或负面影响的主题来查找和回复评论。 TrustYou 的员工操作工具可帮助您和您的员工随时掌握需要注意的任何问题和任务。只需将门票分配给合适的员工或设定目标，即可提高员工的效率并改善酒店的运营。使用 TrustYou 移动应用程序在旅途中管理酒店的声誉。创建警报以确保您始终了解最新的帖子、评论或评论。
Reviewers say compared to GuestRevu, TrustYou is
- Better for: Extended Stay & Serviced Apartments, RV Parks & Campgrounds
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Vice President of Brand Compliance in (Egypt)
#2
MARA Solutions
声誉管理
100
HT Score
Responding to online reviews can be a daunting task, but it doesn't have to be with our AI Review Assistant of MARA. Our tool is designed to ease your Online Reputation Management process, making it more efficient, personalized, and time-saving. It offers the best and most personalized AI for responding to and analyzing your guest reviews.
Here are some key features:
- The most personal AI for review responses that adapts to your language
- Review Inbox with collected reviews from all your review sources. Replying becomes as easy as hitting "Generate reply" > "Send" > "Done".
- Truly personalized and actionable analytics, as individual as each hotel
- Response automation (e.g. automatic responses to 5-star reviews without text from Google)
- Compare your property's KPIs against your competitors' performance.
- Gather more 5-star reviews with surveys: AI-aided review drafts for happy guests.
Reviewers say compared to GuestRevu, MARA Solutions is
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds
- Worse at support
- Less features
- Worse for: Hostels, Motels, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#3
Hotel Speaker
声誉管理
84
HT Score
HotelSpeaker transforms how hotels manage and respond to online guest reviews.
Combining smart AI with human warmth, we deliver fully personalised responses - on time, in any language, and on every platform.
Our dedicated platform automates review collection, response writing, and publishing across ALL your sources , saving hotel teams time while protecting reputation and boosting future bookings.
Reviewers say compared to GuestRevu, Hotel Speaker is
- Faster to reach ROI
- Easier to use
- Better for: Boutique Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Motels, Other, RV Parks & Campgrounds
- Worse at support
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Branded Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Marketing Manager in Bruxelles (Belgium)
Digital Marketing Manager in Barcelona (Spain)
WANT to compare top alternatives?
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GuestRevu
vs.
TrustYou
vs.
MARA Solutions
#4
Shiji Group
声誉管理
33
HT Score
通过促进在客人选择的渠道上与客人进行流畅、开放的沟通，提供下一代客人体验。通过 AI 驱动的聊天机器人和自动化确保消息传递是可扩展的。数据分析可让您全面了解推动您的物业运营成功的因素。石基集团旗下品牌 ReviewPro 是领先的软件供应商，通过收集和了解客人反馈数据，帮助酒店提高盈利能力。我们的解决方案结合了十多年的经验和对创新的投资，以确保我们继续成为行业的标杆。石基的 ReviewPro 在 +150 个国家/地区拥有 +60,000 家机构，让您变得更好。加入我们。
Reviewers say compared to GuestRevu, Shiji Group is
- More features
- Better for: Extended Stay & Serviced Apartments, Vacation Rentals & Villas
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#5
Sojern
Reputation Management
Managing guest satisfaction and your hotel’s reputation are key to your property’s success. Reputation Manager lets you generate feedback from guests and instantly respond to both in-stay and online guest reviews. Create a system of rules to raise real-time issues to the right staff member or manager. Turn guest complaints into glowing reviews. Manage and respond to reviews on more than 100 OTA sites while encouraging sharing of positive online reviews from in-stay guests to increase your NPS.
#6
Everguest
声誉管理
0
HT Score
Everguest Intelligence is a next-generation, AI-powered reputation management platform that supports hospitality professionals with real-time decision-making. It gathers and analyses guest reviews from all major platforms, providing unprecedented insights. Track competitors, benchmark performance, and respond effortlessly to reviews — all within an intuitive interface built to streamline operations and enhance guest satisfaction.
Reviewers say compared to GuestRevu, Everguest is
- Faster to reach ROI
- Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Motels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Worse at support
- Harder to use
- Less highly recommended
- Less features
- Worse for: Boutique Hotels, Luxury Hotels, Other
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#7
Customer Alliance
声誉管理
81
HT Score
Customer Alliance 于 2009 年在柏林成立，是欧洲酒店业客户体验和在线声誉管理解决方案的领导者。全球数以千计的独立和连锁酒店与客户联盟合作，在客户旅程中管理他们的数字客户体验和品牌声誉。在一个行业领先的解决方案中，酒店可以在正确的时间向所有客人单独传达正确的信息，以确保不会让客人满意，同时从网络上收集、分发和分析他们的客人评论，为他们提供有竞争力的洞察他们酒店的表现。酒店现在可以更好地了解他们的客人并增加他们的收入。
Reviewers say compared to GuestRevu, Customer Alliance is
- More features
- Better for: Extended Stay & Serviced Apartments
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#8
Reviewers say compared to GuestRevu, Revinate is
- More features
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Regional Marketing Manager in New Orleans (United States)
Marketing Manager in San Diego (United States)
#9
Qualitando
声誉管理
15
HT Score
管理与客户的关系，防止任何投诉，发送满意度调查问卷，将客人的满意度转化为有价值的评论和许多其他工具，以提高沟通和声誉。一站式平台！使用 Qualitando 的功能，您可以： - 立即提高您的声誉 - 创建已描述联系人的数据库 - 管理与客人的沟通 - 告知他们您可以提供的所有服务 - 提供有效的报价 - 提出辅助服务
Reviewers say compared to GuestRevu, Qualitando is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Less features
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
#10
Quality Control Manager in (Thailand)