Revinate (Reputation)

4.5 (148 评论)

HT评分

100 分中的 87 分

Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

为。。。工作 Revinate? 索赔资料

写评论

Revinate (Reputation)

4.5 (148 评论)

在 50 中排名第 4 位的声誉管理

社交媒体、声誉管理、客人评论、酒店、在线评论、餐厅、酒店、情绪分析、酒店营销和电子邮件营销

92% 推荐度，288 家酒店推荐

Bell avatar Bell - AI驅動的產品分析師

我分析了Revinate的產品評論、專家推薦、功能、定價、整合及其他資訊，以生成以下摘要。

酒店業者說

Hoteliers like Revinate Marketing for its significant impact on increasing online booking revenue by efficiently aggregating and managing guest feedback from multiple sources. The system enables targeted email campaigns, comprehensive reputation management, and detailed analytics. However, hoteliers suggest improvements in invalid email detection, integration flexibility with PMS, and email design customization, underscoring an overall positive but evolving experience.

閱讀他們的評論

合作夥伴說

Industry experts recommend Revinate for its comprehensive guest data management and personalized marketing capabilities. The platform excels in advanced analytics, seamless integration with property systems, and robust email marketing tools. Unique features include nuanced sentiment analysis, group functionality, and rapid implementation. Critical insights highlight occasional complexity in setup and a need for more customization options.

Bryan, Alexandra, Jenna and 45 others

閱讀他們的推薦

支持

Hoteliers often praise the customer support for Revinate’s Reputation Management product, highlighting its availability and responsiveness. They note that support is accessible through multiple channels such as chat, phone, and email, and issues are resolved promptly. The expertise of the support staff is frequently mentioned, with users appreciating their knowledge and effectiveness in addressing concerns. Additionally, hoteliers find the onboarding process smooth, with support aiding in setup and training for new users. The availability of resources like FAQs, tutorials, and documentation also receives positive mention for being helpful and informative.

VP Operations

13 个月前

已验证

... 无缝服务 ...

查看完整评论

自動化

簡化

Hoteliers often highlight automation in Revinate’s Reputation Management product as a critical area for improvement. They suggest refining its capability to automatically detect invalid email addresses, which would enhance workflow efficiency by reducing manual errors. This enhancement would allow Revinate to serve as a more effective tool in automating repetitive tasks, ultimately benefiting hotel revenue and guest services.

Digital Marketing Officer

12 个月前

已验证

... Revinate 在自动检测无效电子邮件地址方面应该有所改进。 Revinate 可以通过改进对无效电子邮件地址的自动检测来增强其功能。 ...

查看完整评论

Digital Marketing Officer

12 个月前

已验证

... 复兴作为改善酒店收入和宾客服务的催化剂 ...

查看完整评论

價值

平衡

Hoteliers often view Revinate as a valuable tool for enhancing hotel revenue and guest service. They appreciate its overall contribution to improving business outcomes, finding that the investment in its Reputation Management product delivers sufficient benefits relative to the cost. Hoteliers recognize the importance of its features and capabilities, noting that while it largely meets expectations, there is room for enhancement, particularly in the precise detection of invalid email addresses to further increase its value proposition.

Digital Marketing Officer

12 个月前

已验证

... 复兴作为改善酒店收入和宾客服务的催化剂 ...

查看完整评论

Digital Marketing Officer

12 个月前

已验证

... 复兴作为改善酒店收入和宾客服务的催化剂 ...

查看完整评论

Digital Marketing Officer

12 个月前

已验证

... Revinate 在自动检测无效电子邮件地址方面应该有所改进。 Revinate 可以通过改进对无效电子邮件地址的自动检测来增强其功能。 ...

查看完整评论

功能

平衡

Hoteliers often highlight the core functionality of Revinate's Reputation Management product, emphasizing its ability to effectively handle key tasks such as booking and reporting. Users praise the software for its reliability, noting minimal issues with bugs or system downtime. Its scalability is also valued, as the product can grow alongside expanding business needs, supporting more users or properties. Clients appreciate the completeness of features offered, ensuring that all expected tools are available for efficient operations. Additionally, the automation capabilities are well-regarded, particularly for streamlining processes like billing and reporting. The customization options for workflows and templates are noted as a strong point, allowing hotels to adapt the software to their specific requirements. Finally, the insights and reporting features are considered actionable and straightforward, aiding in decision-making processes.

VP Operations

13 个月前

已验证

... 事实上，我看不出任何立即需要改进的地方。总是及时提供清晰简洁的报告。从客户的角度来看，甚至 Revinate 的人事变动也是无缝的。 ...

查看完整评论

Digital Marketing Officer

12 个月前

已验证

查看完整评论

Digital Marketing Officer

12 个月前

已验证

... 复兴作为改善酒店收入和宾客服务的催化剂 ...

查看完整评论

酒店業者最常提及

Reputation Management

Targeted Email Marketing & Customization

System Integration

Customer Support & Training

Comprehensive Feedback Aggregation

Analytics and Reporting

Email Design Customization

Revenue Generation & Booking Efficiency

Email Invalid Address Detection

按細分市場的受歡迎程度

類別

123 | 大 (75-199 房间)

55 | 中等的 (25-74 房间)

9 | 小 (10-24 房间)

105 | 特大 (200+ 房间)

13 | 特小 (1-9 房间)

國家

139 | United States of America

18 | United Kingdom

16 | Canada

12 | Australia

11 | Mexico

11 | Germany

11 | Ireland

7 | Switzerland

7 | Singapore

5 | Philippines

5 | Sweden

4 | United Arab Emirates

4 | Indonesia

3 | Austria

3 | Thailand

2 | Poland

2 | China

2 | Italy

2 | New Zealand

2 | Maldives

2 | India

2 | France

2 | Russian Federation

2 | Belgium

2 | Ecuador

1 | Grenada

1 | Chile

1 | Spain

1 | Netherlands

1 | Argentina

1 | Portugal

1 | Nepal

1 | Georgia

1 | Norway

1 | Jamaica

1 | Japan

1 | South Africa

1 | Latvia

1 | Colombia

1 | Barbados

1 | Vietnam

類型

103 | 住宿加早餐旅馆

122 | 精品店

115 | 品牌酒店

11 | 赌场

82 | 市中心酒店

56 | 机场/会议酒店

13 | 长住服务式公寓

8 | 旅馆

62 | 有限的服务和经济型酒店

148 | 豪华酒店

7 | 汽车旅馆

129 | 度假村

7 | 房车公园和露营地

7 | 度假出租屋和别墅

地區

166 | 北美

70 | 欧洲

28 | 亚太地区

14 | 大洋洲

5 | 中东

5 | 南美洲

3 | 中美洲

1 | 非洲

類別

14 | 酒店预订系统

7 | 酒店销售软件

46 | 追加销售软件

35 | 宾客消息软件

148 | 声誉管理

193 | 酒店客户关系管理与电子邮件营销

146 | 客人调查和反馈

沒找到您要找的內容嗎？

特征

Surveys & Feedback

4/5 features

短信短信

短信 |通过短信与客人交流以邀请他们进行审核的能力。这样做的好处是，由于隐私或门户网站未显示此信息，酒店经营者通常没有客人的电子邮件，因此他们需要另一种沟通方式。此外，世界越来越移动，这意味着 Hotel Tech 也应该如此。任务管理器 |根据评论/数据/见解/等创建任务的能力。所以其他用户可以跟进，请求不会丢失。目标 |又称 KPI。用户可以为他们的团队设定目标，以达到并评估成功或失败。这对于评估目的很有价值。
情绪分析
Guest satisfaction surveys
Responsive surveys
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.
Email reminders

Boost completion rates with optional automated survey reminders.
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.

Review Generation

4/5 features

Tripadvisor Review Partner
短信短信

短信 |通过短信与客人交流以邀请他们进行审核的能力。这样做的好处是，由于隐私或门户网站未显示此信息，酒店经营者通常没有客人的电子邮件，因此他们需要另一种沟通方式。此外，世界越来越移动，这意味着 Hotel Tech 也应该如此。任务管理器 |根据评论/数据/见解/等创建任务的能力。所以其他用户可以跟进，请求不会丢失。目标 |又称 KPI。用户可以为他们的团队设定目标，以达到并评估成功或失败。这对于评估目的很有价值。
工作流程管理
Respond to reviews

Quickly and easily respond to reviews from within the platform.
Review encouragement

Entice survey respondents to publish reviews to sites like TripAdvisor and Google.

Follow-up & Resolution

4/5 features

AI Generated Reply Automation

Followup faster and more personalized to each user in less time with AI replies.
工作流程管理
Respond to reviews

Quickly and easily respond to reviews from within the platform.
警报和通知
Ticketing system

Use the ticketing system to communicate service shortcomings to the relevant person or department.
In-stay surveys

Send In-Stay Surveys while guests are still on property to identify any needs for service recovery.
案例管理

简化运营并推动卓越服务。确保及时解决对客人的住宿产生负面影响的问题，并创造卓越的体验以超越他们的期望并推动积极的评价。

Reporting, Analytics & Insights

4/5 features

情绪分析
收入报告
竞争情报
企业报告
报告仪表板
Competitive Benchmarking

Benchmark your hotel's performance against your competitors’ online review rankings.
Department level reporting

Monitor how each department is performing, spot trends, and set alerts to stay ahead of any issues.

Channels

4/5 features

社交媒体
Tripadvisor
Booking.com
Google

Admin & Settings

4/5 features

多物业管理
移动辅助功能

Revinate 的評論總結

4.5

很好

148 评论

使用方便

4.6/5

客户支持

4.5/5

投资回报率

4.3/5

执行

4.4/5

推荐用途

193

酒店客户关系管理与电子邮件营销在 64 个排名中排名第 5

148

声誉管理在 50 个排名中排名第 4

146

客人调查和反馈在 25 个排名中排名第 4

追加销售软件在 63 个排名中排名第 6

宾客消息软件在 72 个排名中排名第 9

酒店预订系统在 44 个排名中排名第 9

酒店销售软件在 14 个排名中排名第 10

Revinate 的定價

高于平均水平

该产品的定价高于该类别中的平均产品，这通常表明它是一种高端产品，具有增强的功能，专为更复杂的操作、更大规模的用例和更大的属性而设计。

获取即时价格估算

输入房间数量以获取您的物业的即时价格估算

输入房间数量

相比 Revinate to Top Alternatives

Compare

MARA Solutions

声誉管理

4.8 (194 评论)

Effortless AI-powered Online Reputation Management: Respond to reviews in no time

Compare

GuestRevu

声誉管理

4.7 (320 评论)

快速轻松地收集客人的反馈并积极管理您的在线声誉

Compare

TrustYou

声誉管理

4.4 (257 评论)

作为 TrustYou 宾客反馈平台的一部分，声誉管理解决方案可帮助酒店对其在线评论和评级产生积极影响。通过更好地了解客人的需求，酒店可以做出改进，从而增加收入并实现卓越运营。

看法 top Revinate 备择方案

想知道是否 Revinate 最适合您的酒店?

告诉我们您酒店的位置、房间数量、集成和要求，我们将免费发送推荐供应商的自定义列表。

` 参加测验 `

Revinate 的整合

公司	功能
SiteMinder 92% 推荐，来自 2314 家酒店	渠道经理
此集成尚未经 Revinate 验证。 Canary Technologies 96% 推荐，来自 1770 家酒店
Cloudbeds 90% 推荐，来自 1680 家酒店	渠道经理 +2 more
Actabl 93% 推荐，来自 1568 家酒店	宾客消息软件
Little Hotelier 92% 推荐，来自 1292 家酒店	酒店管理软件
Asksuite 98% 推荐，来自 680 家酒店	酒店聊天机器人
Oracle Hospitality 91% 推荐，来自 584 家酒店	物业管理系统
Duetto 94% 推荐，来自 576 家酒店	商业智能
Mews 91% 推荐，来自 576 家酒店	物业管理系统
RoomRaccoon 97% 推荐，来自 551 家酒店	物业管理系统