Re:Guest is the most advanced hotel CRM on the market, with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It unifies all channels in a clearly arranged Omnichannel Inbox, whether (potential) guests prefer to communicate via email, the Re:Guest Messenger or WhatsApp, keeping the reception team organized. The communication and CRM are based on Re:Guest Intelligence – the artificial intelligence tailored for the hotel industry, available 24/7 in all areas and driving CR:IS, a virtual hotel employee who answers guests’ questions around the clock.
Reviewers say compared
to HelloShift, Reguest is
Better at support
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
Slower to reach ROI
Less features
Worse for: Extended Stay & Serviced Apartments, Other
From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your property shine.
Reviewers say compared
to HelloShift, SiteMinder is
Better at support
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutique Hotels, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Luxury Hotels, Resorts, Vacation Rentals & Villas
More press mentions
Slower to reach ROI
Less features
Worse for: Casinos, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Motels, Other, RV Parks & Campgrounds
Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, can react faster and increase guest satisfaction sustainably.
Smart communication for hoteliers and guests.
Simple. Automated. Profitable.
Reviewers say compared
to HelloShift, Smart Host GmbH is
Assistent Manager