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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
ホテル経営者は、シームレスなゲスト エンターテイメント、簡素化されたログイン管理、カスタム ブランディング オプションを備えた Monscierge のホスピタリティ向け Apple TV を気に入っています。このプラットフォームでは、ゲストが独自のサービスをストリーミングできるため、自動ログアウトや地元のおすすめへの簡単なアクセスなどの機能によりコストを削減し、満足度を高めることができます。ただし、一部のユーザーは、小規模な施設に対するプラットフォームの制限、カスタマイズの制約、初期の技術的セットアップの課題について言及しています。重要なのは、このシステムにより、運用コストを削減しながらゲストのエクスペリエンスを大幅に向上できることです。
設立:2009年 | 本社所在地:Oklahoma City (United States) | 従業員数:53人
Monscierge (Apple TV for Hospitality) は、ホスピタリティ業界向けにカスタマイズされたゲスト エクスペリエンス強化プラットフォームです。このソフトウェアにより、ホテル経営者は、客室内の Apple TV で直接独自のサービスをストリーミングできるようにすることで、ゲストにシームレスなエンターテイメント体験を提供できます。さらに、ログイン管理を簡素化し、ログアウト プロセスを自動化してユーザーのセキュリティを確保します。カスタム ブランディング オプションにより、ホテルは自社のブランドを客室にまで広げることができます。Monscierge では、信頼できる地元のおすすめ情報に簡単にアクセスできるため、運用コストを削減しながらゲストの満足度を高めるための貴重なツールとなっています。このプラットフォームは既存の運用とうまく統合され、現代のゲストの期待に応える、最新かつハイテクなタッチポイントを提供します。
AI搭載
この説明は、次のソースを分析して Monscierge の製品、機能、および性能の説明を要約した AI によって生成されました。ユーザーが生成した検証済みのデータ ソースを活用することで、販売促進や誇張表現のない、ホテル経営者にとってより役立つ現実的な説明を生成することができます。
Hoteza is commonly considered an alternative to Monscierge for X-Large hotels due to its reliable IPTV system and exceptional user support, though some properties express interest in integrating additional customization features for an enhanced guest experience.
Hoteza is commonly considered an alternative to Monscierge for Mid-sized hotels due to its user-friendly administration panel and comprehensive integration capabilities, with specific strengths in centralized CMS systems and customizable guest engagement solutions.
Hoteza is commonly considered an alternative to Monscierge for X-Large hotels due to its reliable IPTV system and exceptional user support, though some properties express interest in integrating additional customization features for an enhanced guest experience.
Hoteza is commonly considered an alternative to Monscierge for Mid-sized hotels due to its user-friendly administration panel and comprehensive integration capabilities, with specific strengths in centralized CMS systems and customizable guest engagement solutions.
Hoteza is commonly considered an alternative to Monscierge for Luxury hotels due to its comprehensive user-friendly platform that enhances guest experience through seamless integration of services like in-room ordering and interactive TV, although some users still seek more customization to fit distinct luxury standards.
Hoteza is commonly considered an alternative to Monscierge for Luxury hotels due to its comprehensive user-friendly platform that enhances guest experience through seamless integration of services like in-room ordering and interactive TV, although some users still seek more customization to fit distinct luxury standards.
Monscierge is ranked #2 of 2 for 超大規模(500室以上) in Hospitality TV8 reviews, 94% recommendPopular alternatives: Hoteza
Hoteza is commonly considered an alternative to Monscierge for X-Large hotels due to its reliable IPTV system and exceptional user support, though some properties express interest in integrating additional customization features for an enhanced guest experience.
X Largeホテルによると、MonsciergeのHospitality TVは、カスタマイズ可能なブランドイメージの反映、ゲストからのリクエストの統合、そして常時電話対応スタッフの必要性を最小限に抑える効果的なコミュニケーション機能などが高く評価され、HotelTechReportの検証済みレビューでも高い評価を得ているとのことです。
Monscierge is ranked #1 of 4 for 中大規模(50-199室) in Hospitality TV62 reviews, 96% recommendPopular alternatives: Hoteza 他 2 件
Hoteza is commonly considered an alternative to Monscierge for Mid-sized hotels due to its user-friendly administration panel and comprehensive integration capabilities, with specific strengths in centralized CMS systems and customizable guest engagement solutions.
Monscierge is ranked #1 of 6 for 高級ホテル in Hospitality TV58 reviews, 93% recommendPopular alternatives: Hoteza, Hudini 他 3 件
Hoteza is commonly considered an alternative to Monscierge for Luxury hotels due to its comprehensive user-friendly platform that enhances guest experience through seamless integration of services like in-room ordering and interactive TV, although some users still seek more customization to fit distinct luxury standards.
I like the idea of it as there's definitely a HUGE gap in the market for a streaming box that works for small hotels and allows us to provide some streaming services as part of the entertainment package, but also allow a guest to use their own streaming services if we don't provide access to it--without sharing guest data with other guests and without requiring hotel labor to maintain it.
何が嫌いですか、または改善できると思いますか?
In short, this service does NOT actually allow you to offer streaming TV services to your guests. The sales people don't know that apparently, as they tell you during the sales process that it does. What it does is provide a platform for guests to use their own streaming services (and a bunch of apps to use the TV as a digital guestbook), but not for the hotel to offer any entertainment to guests without requiring either: 1) a lot of additional labor hours for staff to log in to the streaming services you provide after every guest checkout (so, not automated at all). OR 2) you post your streaming subscription login information publicly for all of your guests to see (and maybe use on their devices if they want to steal your subscriptions?) and the guests can log in to those services themselves. This was not explained prior to buying from them--even though I specifically asked several times and was told that it would. Then when I tried to cancel (two days after purchase when the onboarding trainer explained that it cannot do what was said by the salesperson) BECAUSE THE SERVICE DOES NOT DO WHAT I WAS PROMISED during the sales process, it's now turned into an entire ordeal with threats of legal action and "internal investigations" while they figure out how to keep my money, apparently. I can understand if the salesperson was misinformed and it was accidental, but once the CFO and VP of Sales are involved and they're refusing to process a cancellation and refund while they "investigate" with no clear timeline or action for resolution, I have to question whether the company is intentionally misleading hoteliers during the sales process--as some other reviewers have pointed out this same thing happened to them. So, yeah, the old adage "BUYER BEWARE" definitely applies with this company. Use extreme caution before giving them any money.
0.0
ひどい
使いやすさ
4.0/5
顧客サポート
1.0/5
ROI
2.0/5
実装
1.0/5
I like the idea of it as there's definitely a HUGE gap in the market for a streaming box that works for small hotels and allows us to provide some streaming services as part of the entertainment package, but also allow a guest to use their own streaming services if we don't provide access to it--without sharing guest data with other guests...
Apple TVを私たちの施設に追加する前に、アトラクションで常に更新する必要のあるバインダーがあり、それは膨大な紙の無駄でした。現在、すべてがデジタル化されており、ほとんどのゲストが最初に目にするのはテレビです。そのため、バインダーを呼び出して無視するのではなく、必要なすべての情報をすぐに見ることができます。
Apple TVを私たちの施設に追加する前に、アトラクションで常に更新する必要のあるバインダーがあり、それは膨大な紙の無駄でした。現在、すべてがデジタル化されており、ほとんどのゲストが最初に目にするのはテレビです。そのため、バインダーを呼び出して無視するのではなく、必要なすべての情報をすぐに見ることができます。