Ranked 1 (out of 37) in Hospitality TV
Hospitality TV
We are a technology firm that promises to increase your communication, guest experience and staff ac...
Ranked #1 out of 37 in Hospitality TV
Elegant Connections for Empowered Guests. Monscierge is an international interactive software company that helps hotels connect todays savvy traveler to the trusted local recommendations they seek on-site and on-the-go. From lobby to phone to tablet and beyond, Monscierge has created a truly holistic system of elegant connections. Simply put, we empower hospitality professionals to better connect ...
Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. Monscierge has built a powerful, sca...
97% recommend
Director of Engineering from Branded
Monscierge has a great team. I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks. Easy access to tech support
Sr. Manager/Solutions Engineer from Other
- Delivering IPTV in an non-proprietary way on an open platform. - App look and feel.
Director of Engineering from Branded
Monscierge has a great team.I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks.Easy access to tech support.
What does this product or service do well?
Monscierge offers the best Apple TV solution for in-room guest entertainment and guest experience in the Hospitality industry. As part of the Monscierge platform, it also includes a great user interface for guest messaging and two-way communication from guest to staff and staff to staff.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)What differentiates this product or service from the competition?
Monscierge sets itself apart by being a company that is absolutely customer centric, and can leverage a real hospitality experience developed over years of managing major accounts in the hospitality industry.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The breadth of Monscierge's offer can be overwhelming. I recommend you start with your most pressing solution, and incrementally expand over time to really capitalize on the strength of their CMS platform.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)
“Station B&B is one of Northern Ireland’s newest B&B’s and it’s great to see the property leading the way to find new and innovative ways to enhance the guest experience. With the combination ...
Monscierge doesn’t have any featured partners
October 12, 2021
Property Manager from Serviced Apartment in Spokane (United States)
The Apple TV for Hospitality platform is very easy to setup and manage - our training session with the Monscierge team was easy to understand, and they had a friendly demeanor!
Nothing comes to mind at this point, but I will update the team once I have used the system for a little longer if there are any issues.
September 07, 2021
Senior Manager from Branded in Lubbock (United States)
The custom Monscierge apps that are offered in the Apple TV for Hospitality platform allow us to make the switch to a paperless property directory, and deliver a really unique experience to our guests dur...
A neat feature that we would recommend adding is the ability to send personalized welcome messages to the Apple TV when a guest checks in, as well as a way to broadcast emergency messages to all the Apple...
September 07, 2021
Hope Lodge Staff from Branded in Kansas City (United States)
There are certainly options for in-room TV entertainment out there, however we found that the Monscierge Hospitality TV solution gives us the opportunity to offer a unique experience to our guests, combin...
For us, the ability to send alert messages to the Apple TVs, especially in the event of an emergency, would be very useful. We would also like to present a personalized message to a room's TV when a gues...
September 07, 2021
Director of Engineering from Boutique in Chicago (United States)
We chose the Monscierge Apple TV for Hospitality system because it offers a better and unique experience to our guests in terms of entertainment options, TV streaming, and overall ease of use.
Modern, cutting-edge devices like Apple TVs can be a bit pricey, but aside from the price of the hardware that could be better.
September 07, 2021
Area Managing Director from Boutique in Chicago (United States)
The Monscierge solution for guest room infotainment was recommended by General Managers, and indeed it gives us the ability to offer guests a system that is easy to use, gets them streaming tv apps, other...
We do not have any specific suggestions in terms of all the product's features and functionality at this time. The hardware price would be the only thing that comes to mind.
September 07, 2021
Owner from Vacation Rental in San Francisco (United States)
We chose the solution offered by Monscierge's Apple TV for Hospitality with Guest Messaging and Staff Collaboration for several reasons: - It offers a great service for hassle-free check-in/out, and safe...
The only thing we can think of as far as recommendations for improvements would a hospitality remote control that also offers a Siri option.
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Owner from Bed & Breakfast
We recently hosted an industry open day shortly after launching. Local industry colleagues, regional and national delegates from Tourism bodies attended and our Monscierge / Apple TV solution stole the show. Since laun...