Ranked 1st (out of 37) in Hospitality TV
Hospitality TV
We are a technology firm that promises to increase your communication, guest experience and staff ac...
Ranked #1 out of 37 in Hospitality TV
Elegant Connections for Empowered Guests. Monscierge is an international interactive software company that helps hotels connect todays savvy traveler to the trusted local recommendations they seek on-site and on-the-go. From lobby to phone to tablet and beyond, Monscierge has created a truly holistic system of elegant connections. Simply put, we empower hospitality professionals to better connect ...
Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. Monscierge has built a powerful, sca...
96% recommend
Director of Engineering from Branded
Monscierge has a great team. I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks. Easy access to tech support
Sr. Manager/Solutions Engineer from Other
- Delivering IPTV in an non-proprietary way on an open platform. - App look and feel.
Director of Engineering from Branded
Monscierge has a great team.I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks.Easy access to tech support.
What does this product or service do well?
Monscierge offers the best Apple TV solution for in-room guest entertainment and guest experience in the Hospitality industry. As part of the Monscierge platform, it also includes a great user interface for guest messaging and two-way communication from guest to staff and staff to staff.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)What differentiates this product or service from the competition?
Monscierge sets itself apart by being a company that is absolutely customer centric, and can leverage a real hospitality experience developed over years of managing major accounts in the hospitality industry.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The breadth of Monscierge's offer can be overwhelming. I recommend you start with your most pressing solution, and incrementally expand over time to really capitalize on the strength of their CMS platform.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)
“Station B&B is one of Northern Ireland’s newest B&B’s and it’s great to see the property leading the way to find new and innovative ways to enhance the guest experience. With the combination ...
Monscierge doesn’t have any featured partners
Jul 16, 2021
Front Desk Supervisor from Resort in Ridgway (United States)
We are excited to offer our guests a unique cloud-based experience that combines Hospitality TV services with a text messaging platform.
We do not have any recommendations for improvements or enhancements to the system quite yet, but will keep in touch!
Jul 16, 2021
Co-Owner from Resort in Ridgway (United States)
We feel our guests as well as the staff will benefit from this unique platform, which combines TV as well as sms communication for guest requests and more!
It's still early for us to identify suggestions for changes or improvements to the Monscierge system, so far so good
Jul 16, 2021
Owner from Resort in Alexandria (United States)
Key things that benefit us are the ability to remotely reset credentials, replace the old 3 ring notebook and make a digital directory in this new age.
1. Simplify the portal as it hard to know which changes made are specific to my products and services. 2. Ability to have more management control in the portal that does not depend on the Monscierge Dev ...
Jul 14, 2021
Program Coordinator from Resort in Byron Bay (Australia)
We love to the guest request functionality which will streamline communication between our guest and program coordinators without having another device in the house. We also like the luxury feel it gives ...
1. The ability to upload video. 2. A better free text experience for guests writing guest requests so they can see the entire message they have written on the screen before they submit.
Jul 08, 2021
Owner from Boutique in Powell River (Canada)
In this contactless environment, we benefit from having no in-person contact with guests, while still allowing me to remotely manage my Apple Tv's and better communications with guests using the built in ...
We do not have any particular suggestions for changes or improvements to the system at this time, we are new customers, but we will definitely reach out if we do.
Jun 30, 2021
Owner from Vacation Rental in Duluth (United States)
Simplified experience for guests to use the streaming apps like Netflix, Accuweather, PBS kids, etc... It helps also on cutting costs to switch from Satellite tv to the Apple TV apps.
More of a plug and play with more self-guidance on how to setup of Monscierge services. Would like to see automated parental controls.
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OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Gain a competitive edge by setting a new standard of efficiency across operations.
Owner from Bed & Breakfast
We recently hosted an industry open day shortly after launching. Local industry colleagues, regional and national delegates from Tourism bodies attended and our Monscierge / Apple TV solution stole the show. Since laun...