Ranked 1st (out of 39) in Hospitality TV
Hospitality TV
We are a technology firm that promises to increase your communication, guest experience and staff ac...
Ranked #1 out of 39 in Hospitality TV
Monscierge has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreElegant Connections for Empowered Guests. Monscierge is an international interactive software company that helps hotels connect todays savvy traveler to the trusted local recommendations they seek on-site and on-the-go. From lobby to phone to tablet and beyond, Monscierge has created a truly holistic system of elegant connections. Simply put, we empower hospitality professionals to better connect ...
Monscierge is a global software company specializing in innovative hospitality solutions for properties, owners and brands. Monscierge has built a powerful, sca...
97% recommend
Director of Engineering from Branded
Monscierge has a great team. I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks. Easy access to tech support
Sr. Manager/Solutions Engineer from Other
- Delivering IPTV in an non-proprietary way on an open platform. - App look and feel.
Director of Engineering from Branded
Monscierge has a great team.I was impressed with Edwins knowledge of systems. We well solve ATV as we work out the kinks.Easy access to tech support.
What does this product or service do well?
Monscierge offers the best Apple TV solution for in-room guest entertainment and guest experience in the Hospitality industry. As part of the Monscierge platform, it also includes a great user interface for guest messaging and two-way communication from guest to staff and staff to staff.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)What differentiates this product or service from the competition?
Monscierge sets itself apart by being a company that is absolutely customer centric, and can leverage a real hospitality experience developed over years of managing major accounts in the hospitality industry.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
The breadth of Monscierge's offer can be overwhelming. I recommend you start with your most pressing solution, and incrementally expand over time to really capitalize on the strength of their CMS platform.
by Sebastien Januskiewicz (Hapicloud) on December 11, 2020
See more answers (5)
“Station B&B is one of Northern Ireland’s newest B&B’s and it’s great to see the property leading the way to find new and innovative ways to enhance the guest experience. With the combination ...
Monscierge doesn’t have any featured partners
Jun 17, 2021
Front Desk Receptionist from Boutique in Los Angeles (United States)
Customization of the platform to make the experience simple for guests and curated local attractions and things to do in the area for guests to visit.
Website speed needs to be quicker on load time. Separate the service platforms or make it as it confuses when making changes in the portal and also helps saving time.
Jun 16, 2021
Owner from Vacation Rental in Sherwood Park (Canada)
It is great to be able to add information and content to the Apple Tv's remotely as it is time saving and efficient. Also being able to allow guests to submit request to our staff via the Apple TV and bra...
It would be nice to be able to edit in the portal that allows changes to all properties with different addresses to save time rather than having to back out and select the other property to make the same ...
Jun 16, 2021
Manager from Boutique in North Wildwood (United States)
Upgrading our TV offerings using Apple TV and the Monscierge universal remotes for guest ease. Mostly filling this out to rave about Marcos who really went above and beyond troubleshooting our pairing iss...
So far our experience with Monscierge has been great! We do not have any additional suggestions for improvement at this time.
Jun 10, 2021
Owner from Vacation Rental in Washington (United States)
Streamlined experience and ease of use for guests during their stay. Ability to make requests from the Apple Tv and curated local recommendations.
I do not have any recommendations for improvements to the system or the platform at this time, it all looks fine so far!
Jun 09, 2021
IT Manager from Boutique in (United States)
Capabilities with partnering with businesses and restaurants in the area. Catering to millennials and older generation clients in providing a streamlined easy to use guest experience .
Automation credentials during resets of the Apple Tv's, screen saver adding our own, tv cable/satellite integration in Canada from a normal tv experience. Communication for Apple TV setup needs to be clea...
Jun 09, 2021
Owner from Boutique in Saugeen Shores (Canada)
The Apple TV for Hospitality solutions gives us the ability to partner with businesses and restaurants in the area and offer local recommendations. In addition to that, the customization of the devices a...
It would be nice of Apple allowed to setup a custom screen saver that can be retained after resetting the TV and downloading our profile. Integration with local Canadian TV channels and automating crede...
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OPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.
Gain a competitive edge by setting a new standard of efficiency across operations.
Owner from Bed & Breakfast
We recently hosted an industry open day shortly after launching. Local industry colleagues, regional and national delegates from Tourism bodies attended and our Monscierge / Apple TV solution stole the show. Since laun...