Amadeus の代替案 2026 のベスト 10

0
HT Score
ホテルの宿泊客をめぐる競争はかつてないほど激しくなっています。ゲストと見込み客が誰であるかを理解し、彼らとのコミュニケーションをパーソナライズすることで、忠誠心を築き、リピートビジネスを推進する能力が劇的に向上し、競合他社を打ち負かすことができます。 AmadeusのGuestManagementSolutions(GMS)は、単なる顧客関係管理(CRM)ツールではなく、ホテルのゲストを引き付けて収益を増やすためのマーケティング自動化ツールの包括的なスイートを提供します。行動が変化しても、適切なメッセージで適切なタイミングでゲストをターゲットにし、滞在前、滞在中、滞在後にアウトリーチをシームレスにカスタマイズします。ゲストデータの価値を最大化して、ホテルの収益とエンゲージメントを継続的に促進します。

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10 Alternatives & Competitors to Amadeus

#1

Reguest

83
HT Score
Re:Guest is the most advanced hotel CRM on the market, with an intelligent communication system for sales and marketing at every stage of the guest journey. The CRM is based on Re:Guest Intelligence, the artificial intelligence tailored for the hotel industry, available 24/7 in all areas – for text creation, translation and answering guests’ questions automatically. It also allows you to collect, store and use guest data for personalized offers, upselling actions and effective communication, including tailored newsletters sent at the right time and through the right channel, from e-mail to WhatsApp.

Reviewers say compared to Amadeus, Reguest is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Rezeptionistin in Lagundo (Italy)

Inhaberin Appartement Elke in Algund

See all Reguest Reviews
#2

Akia

Introducing the Akia Marketing Suite: a comprehensive platform that seamlessly integrates email and SMS marketing with your property's management system, empowering you to connect with guests like never before. Designed for busy hospitality teams, this all-in-one solution simplifies guest communication and fosters loyalty, encouraging direct bookings.
#3

Thynk

82
HT Score
Thynk’s Hospitality Commercial Platform, powered by Salesforce, empowers hoteliers to boost direct sales and increase operational capability while enhancing the customer experience at scale. By seamlessly integrating customer data from different systems and properties, Thynk provides strategic, actionable insights and drives personalization at every step of the customer journey, ensuring consistency and efficiency across all touch points. With its customizable features, multi-property management, multi-currency support, and multi-PMS integration ability, Thynk allows you to automate workflows and manage everything easily from a user-friendly platform.

Reviewers say compared to Amadeus, Thynk is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Airport/Conference Hotels, Hostels, Motels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Cluster Sales Assistant in Santa Maria (Cape Verde)

DOS in Tam Tien (Vietnam)

See all Thynk Reviews

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#4

dailypoint™

100
HT Score

dailypoint™は、個々のホテルおよびホテルグループ向けの主要なデータ管理およびCRMソリューションです。 dailypoint™は、PMS、POS、ウェブサイト、ニュースレター、Wi-Fiなどの関連するすべてのソースからデータを収集し、ビジネスの中心である中央の統合されたゲストプロファイルを作成します。統合されたクリーニングプロセスと特別な人工知能(AI)を使用して、追加の広範なゲスト知識を生成します。 dailypoint™は16のモジュールで構成され、約200のソリューションパートナーを擁するdailypoint™マーケットプレイスによって補完されます。これにより、dailypoint™は測定可能なマーケティング(CRM)と最適な直接販売に使用できるだけでなく、カスタマージャーニー全体をカバーし、ホテルのすべての部門をサポートします。 dailypoint™は、1つの中央プロファイルでゲストデータを管理するための#realCRMです。含まれるアプリ:-データランドリー-プロファイルエンジン-予約マネージャー-キャンペーンマネージャー(CRM)-ウェブサイト接続-プライバシーダッシュボード(GDPR処理)-バウチャーシステム-ロイヤルティプログラム-オンライン評判管理(ORM)-スマートWiFi-イベントカレンダー-ゲスト情報システム-ビジネスインテリジェンス(レポート)-基本的な販売-スマートリスト-API

Reviewers say compared to Amadeus, dailypoint™ is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • More press mentions
  • Worse for: Boutiques, Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds

RECENT HOTELIER RECOMMENDATIONS

Managing Director

Marketing Consultant

See all dailypoint™ Reviews
#5

Cendyn

0
HT Score
Cendyn CRM unifies guest data from every touchpoint into a single, accurate profile, giving hotels a complete view of each guest. With built-in automation, segmentation, and 200+ hospitality-focused integrations, it empowers hotels to streamline communications and personalize the guest journey at every stage, fostering long-term loyalty and maximizing direct revenue. Real-time analytics and AI-powered insights make it easy to understand guest behavior, optimize campaigns, and strengthen guest relationships at scale.

Reviewers say compared to Amadeus, Cendyn is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Marketing specialist

E-commerce Manager

See all Cendyn Reviews
#6

Sojern

0
HT Score
Guest Marketing Suite allows you to easily and efficiently engage your guests pre-stay, mid-stay, and post-stay through email, SMS, and chat capabilities. Create genuine guest relationships through consistent and relevant communications to help you drive direct bookings, increase ancillary revenue, and build long-term loyalty.

Reviewers say compared to Amadeus, Sojern is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels, Motels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Owner in

DORM in Miami Beach (United States of America)

See all Sojern Reviews
#7

Bookboost

98
HT Score
With Bookboost, say goodbye to long hours creating marketing campaigns or guest journeys. Designed specifically for hospitality, Bookboost's CRM helps hospitality brands manage guest communication and deliver more effective marketing campaigns. The platform consolidates data from different sources, allowing hoteliers to extract insights and use them to create a more personalised guest experience, driving customer lifetime value (CLTV) and loyalty. Create personalised guest journeys for your hotel; segment your guests in the way you want them; send SMS, WhatsApp and Email for 9x times more conversions, and more.

Reviewers say compared to Amadeus, Bookboost is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Junior System Administrator

co founder

See all Bookboost Reviews
#8

TrustYou

91
HT Score
TrustYou CDP is the AI-powered guest data platform built for hospitality. It unifies profiles across systems to create a single source of truth, enabling smart segmentation, personalized communication, and automated marketing journeys. Hotels use it to boost guest retention, increase direct bookings, and reduce reliance on third-party platforms—securely and at scale.

Reviewers say compared to Amadeus, TrustYou is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Less features
  • Worse for: Hostels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

Front Office Manager in Thu Dau Mot (Vietnam)

Assistant Front Office Manager in Ho Chi Minh City (Vietnam)

See all TrustYou Reviews
#9

Smart Host GmbH

99
HT Score
Mit der SmartHostCRMソフトウェアmachenSieIhre Gastdaten zu Gold! Gemeinsam sorgenwirdafür、dass aus Ihren ErstbesuchernloyaleundumsatzstarkeStammgästewerden。スマートホストは、IhreLösungfürprofessionellesGästemanagementundpersonalisierteKommunikationです。 Bleiben Sie nicht auf denwertvollenGästedatensitzen、die Sie bereits in IhremPMShaben。 Nutzen Sie Ihre Daten、umdieQualitätIhrerKommunikation zuverbessernundIhrenGästeneineinmaligesUrlaubserlebniszubieten。 Mit unseren Smart Host Produktenistgenaudiesmöglich。 Wir bieten Ihnen zwei Module die gemeinsam odereinzelngenutztwerdenkönnen。 Smart Host CRMistIhrToolfüroptimiertesGäste-undKampagnenmanagementundSmart Host CONNECT istunsereLösungfürautomatisiertesAngebotsmanagementfürindividuelle、professionelle Angebotserstellung in weniger alseinerMinute。

Reviewers say compared to Amadeus, Smart Host GmbH is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Airport/Conference Hotels, Hostels, Motels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

Hotel Owner

See all Smart Host GmbH Reviews
#10

Profitroom

99
HT Score
独自のCRM機能を備えたマーケティング自動化システムを構築しました。これにより、強力なデータ主導の洞察にアクセスして、収益を促進し、ゲストエンゲージメントを拡大し、長期的な関係を育み、直接予約戦略をサポートできます。この使いやすいツールを使用すると、関連するオファーやコンテンツをセグメント化して自動化することで、ゲストとの連絡を簡単に維持できます。

Reviewers say compared to Amadeus, Profitroom is

  • Better at support
  • Faster to reach ROI
  • Easier to use
  • More highly recommended
  • More features
  • Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, Vacation Rentals & Villas
  • Worse for: Hostels, Motels, RV Parks & Campgrounds
  • Fewer press mentions

RECENT HOTELIER RECOMMENDATIONS

General Manager

General Manager

See all Profitroom Reviews

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