ASI PMS vs. Clock PMS:
Qual e o Ideal para Voce?

The Decision

As you evaluate property management systems, your primary goal is to find a solution that simplifies operations, enhances guest experience, and offers reliable support. Both ASI PMS and Clock PMS aim to meet these needs, but they differ significantly in features, user experience, and market presence. Understanding these differences can help you choose the right fit for your hotel’s current needs and growth plans.

ASI PMS, created by Anand Systems Inc., has been serving the hospitality industry for over 26 years and is used by over 7,000 hotels worldwide. Its focus on detailed customizations and deep reporting appeals to hotels seeking stability and comprehensive control. Conversely, Clock PMS boasts a broader feature set, faster innovation, and a higher user rating, making it more appealing for hotels that want an all-in-one, cloud-based solution that evolves rapidly.

What are the key factors that will determine the best PMS for your property? Let’s compare.

Is ASI PMS or Clock PMS Better for Hotels?

ASI PMS is a cloud-based platform designed for hotels that prioritize operational stability, detailed data, and robust reporting. Its strengths lie in its user-friendly interface, comprehensive reservation management, and solid customer support, with a focus on scalability and stability, especially for larger or multi-property hotels. However, it has fewer integrations—only 18 verified partners—and a higher price point at $300/month.

Clock PMS, on the other hand, is a feature-rich solution supporting everything from reservations and invoicing to guest messaging and event management. It is built for hotels that need a flexible, constantly improving platform with extensive integrations—over 111 verified partners—and a robust API. Clock tends to attract boutique hotels, hostels, and properties that value automation and guest engagement, with a recent higher rating at 84/100 and more recent reviews, indicating ongoing satisfaction and innovation.

Given their different focuses, your choice hinges on whether stability and simplicity or flexibility and innovation matter most.

Clock PMS vs ASI PMS: Which Should Your Hotel Choose?

If your hotel needs a highly stable, easy-to-learn PMS with proven reporting and support, ASI PMS is a strong candidate. It suits properties that value reliability, detailed analytics, and a straightforward onboarding process. Its all-in-one dashboard offers real-time inventory, rate control, and basic automation, ideal for hotels with predictable operations.

If your hotel requires a modern, customizable platform that adapts quickly to market changes, Clock PMS is preferable. It offers extensive features like online check-in, guest portals, and event management, alongside a proven API for integrations. Boutique hotels and properties with complex workflows will find Clock’s flexibility and frequent updates advantageous.

In summary, choose ASI if stability and detailed reporting are your priorities. Opt for Clock if you need innovation, automation, and a broad feature set.

Is ASI PMS or Clock PMS Easier to Use?

ASI PMS scores slightly higher in ease of use at 4.88/5 versus Clock’s 4.78/5, reflecting its intuitive interface and straightforward onboarding. Users praise ASI for its user-friendly setup, especially for staff unfamiliar with hotel systems, and seamless daily operations.

Clock PMS, however, is praised for its simplicity and quick training—many users report that new employees can be up and running in no time. Its interface is designed for busy operations, with a focus on automating routine tasks and reducing manual input.

Edge: ASI PMS.

Which Has Better Features: ASI PMS or Clock PMS?

Clock PMS offers 45 shared features plus 13 unique functionalities, including EPoS, guest profiles, multi-currency, and online checkout, making it a comprehensive solution. It also supports guest apps, GDPR compliance, and employee messaging—features that are missing from ASI.

Meanwhile, ASI PMS has two exclusive features—on-premise deployment and guest communication via SMS—that may appeal to properties with specific needs. Its core strengths lie in reservation management, reporting, and multi-property scalability.

Edge: Clock PMS.

Which Has Better Customer Support: ASI PMS or Clock PMS?

Both platforms are highly rated for support, but ASI’s support score is 4.73/5 with recent reviews praising its professionalism and quick resolution times. Users highlight prompt responses and effective troubleshooting, although some mention delays during high-volume periods.

Clock’s customer support scores 4.75/5, with reviewers noting the responsiveness and helpfulness of the support team. Many praise Clock for continuous improvements and proactive communication, contributing to smoother operations.

Edge: Clock PMS.

Which Has More Integrations: ASI PMS or Clock PMS?

Clock PMS boasts a significantly larger ecosystem, with 111 verified integrations—including popular partners like SiteMinder, Cendyn, and TrustYou—versus ASI’s 18. Both systems share six common partners, but Clock’s extensive API facilitates customization and third-party extensions.

If your hotel relies heavily on integrations, automation, and third-party tools, Clock’s broader ecosystem offers more options and flexibility.

Edge: Clock PMS.

Which Do Hoteliers Rate Higher: ASI PMS or Clock PMS?

Clock’s overall rating is 84/100, with recent reviews confirming high satisfaction, especially among boutique hotels and properties focused on operational flexibility. Its recent reviews emphasize ongoing improvements and a wide feature set.

ASI’s rating is lower, at 77/100, and with only 26 reviews—most older—its score reflects stability but less recent positive momentum.

Edge: Clock PMS.

How Much Do ASI PMS and Clock PMS Cost?

ASI PMS is priced at $300/month, offering a predictable fee for its comprehensive features. Clock PMS costs $600/month, reflecting its broader features, extensive integrations, and continuous updates.

Both follow a subscription model with no setup fees or hidden costs. Your choice depends on the value you place on features versus budget.

What Type of Hotel Should Use ASI PMS?

Hotels that benefit from ASI PMS typically:

• Operate in multiple locations or larger properties needing stable, scalable solutions
• Prioritize detailed reporting and data analytics
• Desire a straightforward, easy-to-learn system with strong support
• Need compliance with regional data regulations

Not ideal if your hotel relies heavily on third-party integrations or requires rapid feature updates.

What Type of Hotel Should Use Clock PMS?

Clock PMS is suited for:

• Boutique hotels, hostels, and smaller properties seeking automation
• Hotels with complex workflows like event management or multi-channel distribution
• Properties that value frequent updates and API customization
• Hotels aiming to enhance guest experience through digital solutions

Not ideal if your hotel prefers a simple, minimal setup or has budget constraints that make the higher subscription less attractive.

Clock PMS vs ASI PMS: The Bottom Line for Hotels

Clock PMS stands out for its extensive features, rapid innovation, and large integration ecosystem, making it ideal for hotels that want a versatile, future-proof system. Its high user ratings and recent positive reviews reinforce its appeal for properties that prioritize automation, guest engagement, and flexibility.

ASI PMS offers a more traditional, stable solution focused on detailed reporting, ease of use, and multi-property management. It’s best suited for properties that value reliability, deep analytics, and a straightforward onboarding process, especially in larger or multi-location hotels.

Choose ASI if your hotel values stability, detailed data, and simplicity. Opt for Clock if you need a flexible, innovative system designed for rapid growth and complex operations.

This detailed comparison should help you confidently select the property management system that best fits your hotel's unique needs and vision.