The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 159 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Entic se destaca .
Snapfix se destaca em ease of use and customer support , com funcionalidades exclusivas como Mobile App.
Avaliacoes lado a lado baseadas em 159 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | Contact sales | From $200/mo |
| Avaliacoes Verificadas | 0 | 159 |
Apos analisar 159 avaliacoes verificadas, os usuarios do Entic mais valorizam , enquanto os usuarios do Snapfix destacam user experience and learning curve, task coordination and team communication, streamlined issue reporting. Clique em qualquer tema para ver o que os avaliadores dizem.
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User Experience and Learning Curve
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Task Coordination and Team Communication
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Streamlined Issue Reporting
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Preventive Maintenance
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Notifications and Alerts
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User Management
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Como cada produto se classifica entre os fornecedores de Software de manutenção de hotéis para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) | — | #5 4 avaliacoes |
| Medio (25-74 quartos) ▾ | — | #3 108 avaliacoes |
| Grande (75-199 quartos) ▾ | — | #6 11 avaliacoes |
| Extra Grande (200+ quartos) ▾ | — | #2 33 avaliacoes |
Por Tipo de Propriedade
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| Boutique ▾ | — | #5 64 avaliacoes |
| Luxo ▾ | — | #3 71 avaliacoes |
| Rede / Cadeia ▾ | — | #5 79 avaliacoes |
| Estadia Prolongada | — | #9 3 avaliacoes |
Por Regiao
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| America do Norte ▾ | — | #5 14 avaliacoes |
| Europa ▾ | — | #3 128 avaliacoes |
| Asia-Pacifico ▾ | — | #3 5 avaliacoes |
| Oriente Medio | — | #4 2 avaliacoes |
Choosing the right hotel maintenance software hinges on your operational needs, team size, and the complexity of your property. Entic by Entic and Snapfix Maintenance both aim to streamline maintenance workflows, but they approach this goal differently. Entic offers energy analytics rooted in IoT technology, while Snapfix provides a visual, task-focused platform for day-to-day maintenance. Your decision should align with whether your priority is energy data insights or efficient task management.
The core problem both products address is reducing maintenance downtime and improving communication among staff. Entic excels in energy management and building performance, whereas Snapfix emphasizes quick, photo-based issue reporting and task tracking. Do you need detailed energy analytics or straightforward maintenance task coordination? Let’s explore which product better suits your hotel.
Entic by Entic is tailored for properties aiming to optimize energy consumption and reduce costs using IoT devices and advanced analytics. It’s ideal if your hotel wants to integrate energy efficiency into its broader operational strategy. However, it has no recent reviews—making its real-world effectiveness harder to gauge today.
Snapfix Maintenance has over 155 recent reviews, with 93 in the last six months, indicating active, current user feedback. It’s prized for its visual, intuitive interface that simplifies maintenance reporting and task management. If your hotel needs immediate, straightforward maintenance solutions, Snapfix is the more proven choice. Do you want data-driven energy insights or quick maintenance fixes? The answer guides your choice.
If your hotel requires a dedicated maintenance platform focused on issue reporting, task tracking, and operational efficiency, go with Snapfix. Its strength lies in simplifying communication through photo, video, and voice note reporting, which reduces errors and speeds up resolution times. Plus, with over 155 reviews, mostly recent, it demonstrates consistent satisfaction among hotels of various sizes.
Entic is better suited if your focus is on energy management and cost savings via IoT-enabled analytics. It’s a good fit for properties with sophisticated building systems and a desire to leverage energy data for operational savings. Since Entic’s reviews are absent or outdated, relying on Snapfix’s current, detailed feedback is the safer bet for immediate needs.
Snapfix scores a near-perfect 4.83 out of 5 for ease of use, with its intuitive visual interface and straightforward task creation via photos and voice notes. Its onboarding process is rated at 4.69/5, indicating most users find it accessible and easy to adopt quickly.
Entic, however, scores 0/5 across all categories, with no recent reviews or user feedback available, making its usability unverified in current hotel environments. Given your need for a tool your team can adopt smoothly, Edge: Snapfix.
Snapfix offers 7 key features, including notifications, mobile app, preventative maintenance plan mapping, custom inspections, asset maintenance logs, recurring tasks, and work orders & ticketing—all designed for comprehensive hotel maintenance management. Entic provides no additional features beyond energy analytics, focusing on data rather than task workflows.
The feature count clearly favors Snapfix, which addresses multiple operational aspects. If your hotel needs a versatile maintenance platform, Snapfix’s broader feature set makes it the more suitable choice. Edge: Snapfix.
Snapfix’s customer support scores 4.78/5, with users praising its responsiveness and helpfulness, often mentioning quick issue resolution and ongoing assistance. Review quotes highlight its reliable support: “The customer service is always there to help,” and “Support team is very responsive to our needs.”
Entic has no recent reviews or support ratings available, leaving its support quality unverified. Given the importance of responsive support in hotel operations, Edge: Snapfix.
Snapfix integrates with three verified partners, including Stayntouch, MARA Solutions, and itself, enabling smoother data flows and operational alignment. Entic, however, has no verified integrations, limiting its ability to connect with existing hotel management systems.
If seamless integrations are critical for your hotel’s tech ecosystem, Snapfix’s current partner network gives it a clear advantage. Edge: Snapfix.
Since Entic has no recent reviews, it cannot be rated by hoteliers today. Snapfix, with 155 reviews and a 9.43/10 NPS score in the last six months, is highly rated across multiple hotel segments, including independent and boutique hotels.
Hoteliers consistently praise Snapfix’s ease of use, rapid issue resolution, and ability to improve operational transparency. For current, relevant feedback, Snapfix’s higher rating makes it the clear choice. Edge: Snapfix.
Entic does not publicly disclose its pricing structure, making direct comparison impossible. Snapfix charges a $200 monthly base fee, with no free tier or trial offered.
Considering transparency and upfront costs, Snapfix’s predictable pricing makes budgeting easier. If your hotel values clear, fixed costs, Snapfix is the more straightforward option.
Not ideal if you need day-to-day maintenance task management or quick issue reporting. Its lack of recent reviews and limited features make it less suitable for hotels seeking immediate maintenance solutions.
Not ideal if your hotel requires energy analytics or IoT integration. Snapfix’s focus on visual task management and recent positive reviews make it the better fit for most hotel operations today.
The fundamental difference is that Snapfix offers a practical, daily management tool, while Entic aims to optimize energy efficiency through analytics. Snapfix’s extensive recent reviews, higher ratings, and feature set make it the stronger choice for most hotels needing operational support.
Choose Entic if your hotel’s primary goal is to leverage IoT and energy data for cost savings, and you have the technical infrastructure to support it. For day-to-day maintenance, rapid issue resolution, and user-friendly operation, Snapfix stands out as the more reliable, tested solution.
If you need a proven maintenance platform with current user satisfaction, go with Snapfix. For energy management and building analytics in a tech-rich environment, Entic could be appropriate—but only if you’re comfortable with less recent feedback. Overall, Snapfix’s recent reviews and higher ratings make it the recommended choice for most hotels today.
Os precos de Software de manutenção de hotéis raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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| Starting Price | — | From $200/mo |
De acordo com o banco de dados de produtos do HTR, Entic e Snapfix Maintenance compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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Analisamos 4 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
Nenhum estudo de caso publicado para este objetivo ainda.
"Snapfix helped The Morrison speed up workflows and improve collaboration across operational teams."
Nenhum estudo de caso publicado para este objetivo ainda.
"Snapfix is the perfect hub for communicating maintenance issues that occur on a day-to-day basis in hotels."
O que os hoteleiros adoram
While noted for its user-friendly interface, some users mention challenges with the initial learning curve and navigation complexities, which can be f... While noted for its user-friendly interface, some users mention challenges with the initial learning curve and navigation complexities, which can be frustrating for new users. Improving intuitiveness and minimizing steps in workflows could enhance the overall experience.
Snapfix excels in task coordination and facilitating communication between departments, significantly improving team collaboration. The app's centrali... Snapfix excels in task coordination and facilitating communication between departments, significantly improving team collaboration. The app's centralized platform allows tasks to be assigned and tracked across various departments, reducing errors and increasing overall efficiency
Users consistently praise Snapfix’s streamlined issue reporting system, highlighting its photo-based interface for easy logging and communication of m... Users consistently praise Snapfix’s streamlined issue reporting system, highlighting its photo-based interface for easy logging and communication of maintenance issues. This feature ensures swift identification and resolution of problems, minimizing downtime and eliminating communication lapses across departments.
Onde os hoteleiros criticam
Some users express dissatisfaction with the notification system, citing issues such as receiving irrelevant alerts or missing crucial ones. Enhanced c... Some users express dissatisfaction with the notification system, citing issues such as receiving irrelevant alerts or missing crucial ones. Enhanced customization and reliability of notifications are areas users want improved.
Some reviews point out difficulties in adding and managing user accounts, which can be cumbersome and time-consuming. Suggestions for more efficient u... Some reviews point out difficulties in adding and managing user accounts, which can be cumbersome and time-consuming. Suggestions for more efficient user management processes and bulk upload options are mentioned.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Entic e Snapfix Maintenance compartilham muitas funcionalidades principais de Hotel Maintenance Software, mas cada um tem capacidades unicas. Entic oferece 0 parceiros de integracao verificados, enquanto Snapfix Maintenance oferece 3. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Snapfix Maintenance lidera em facilidade de uso com 4.8/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Entic: Nao. Snapfix Maintenance: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Maintenance Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Entic tem um HT Score de 0 e Snapfix tem 97. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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