Exely HMS vs. Planet HMS: Qual e o Ideal para Voce?

Atualizado em May 16, 2026  ·  56 avaliacoes verificadas analisadas

TLDR

Analisamos 56 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

Exely se destaca em ease of use and customer support , com funcionalidades exclusivas como Transactional Emails (booking, folios, etc) and Payment Requests.

Planet se destaca .

Veja a analise completa abaixo ↓

Como Exely HMS se Compara a Planet HMS?

Avaliacoes lado a lado baseadas em 56 avaliacoes verificadas de hoteleiros no HTR.

HTScore
82
0
Probabilidade de Recomendar
98%
0%
Facilidade de Uso
4.9/5
0.0/5
Suporte ao Cliente
4.9/5
0.0/5
Custo-Beneficio
4.9/5
0.0/5
Preco Inicial From $400/mo Contact sales
Avaliacoes Verificadas 56 0

Quais Sao os Pros e Contras de Exely HMS vs Planet HMS?

Apos analisar 56 avaliacoes verificadas, os usuarios do Exely mais valorizam user interface, suporte ao cliente, hotel operation efficiency, enquanto os usuarios do Planet destacam . Clique em qualquer tema para ver o que os avaliadores dizem.

Exely Exely Planet Planet
Pros
+ User Interface
+ Suporte ao Cliente
+ Hotel Operation Efficiency
+ Channel Management
Contras
Recursos de personalização e geração de relatórios
Desempenho e velocidade do sistema
Aplicativo móvel

Exely vs Planet: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Software de Gestão Hoteleira para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento Exely Exely Planet Planet
Pequeno (10-24 quartos) #23 16 avaliacoes
Medio (25-74 quartos) #17 15 avaliacoes
Grande (75-199 quartos) #16 3 avaliacoes
Extra Grande (200+ quartos) #11 1 avaliacoes

Por Tipo de Propriedade

Segmento Exely Exely Planet Planet
Boutique #22 13 avaliacoes
Luxo #20 11 avaliacoes
Rede / Cadeia #25 2 avaliacoes
Estadia Prolongada #21 3 avaliacoes

Por Regiao

Segmento Exely Exely Planet Planet
America do Norte #22 2 avaliacoes
Europa #24 2 avaliacoes
Asia-Pacifico #6 28 avaliacoes
Oriente Medio #7 5 avaliacoes

The Decision

Choosing between Exely HMS by Exely and Planet HMS by Planet hinges on your hotel’s specific needs, budget, and growth ambitions. Both products aim to streamline hotel operations and boost revenue, but they approach these goals differently. Exely offers a more focused suite with strong user support, while Planet presents a broader, more integrated platform with extensive third-party connections. Which solution will best drive your hotel’s success?

Is Exely HMS or Planet HMS Better for Hotels?

Both Exely and Planet target hotel management, but they serve different hotel profiles. Exely’s platform is designed with small to midsize hotels in mind, emphasizing ease of use, automation, and direct booking growth, backed by a high review count and recent positive feedback. Planet, despite its extensive features and integrations, has a more corporate, enterprise-focused reputation and no recent reviews, making it harder to gauge current user satisfaction.

While Exely’s reviews highlight a reliable, intuitive system that improves daily workflows, Planet’s lack of recent user data creates uncertainty about its current performance. If you prioritize a proven platform with ongoing support and quick onboarding, Exely seems the safer choice. Are you seeking a solution with a track record of user satisfaction and frequent updates?

Exely HMS vs Planet HMS: Which Should Your Hotel Choose?

If your hotel needs a straightforward, highly-rated management system with excellent customer support, go with Exely. It’s especially suitable for boutique, city-center, or smaller properties looking to improve direct bookings, automate operations, and rely on a responsive support team.

On the other hand, if your property is part of a larger portfolio, or you demand a platform with a vast array of third-party integrations and a more extensive feature set, Planet’s marketplace and broad connectivity might appeal—though the lack of recent reviews makes this uncertain. For hotels prioritizing ease and proven reliability, Exely wins; for those seeking extensive customization and integrations, Planet might be worth exploring once reviews become available.

Is Exely HMS or Planet HMS Easier to Use?

Exely’s user interface scores an impressive 4.88/5, with recent reviews praising its intuitive design and simple navigation during busy periods. The onboarding process is rated 4.82/5, with users noting quick setup and straightforward training, supported by helpful staff.

Planet, however, does not have recent review data or user ratings available, making it difficult to assess its ease of use. Without tangible feedback, it appears less transparent about its user experience. Edge: Exely.

Which Has Better Features: Exely or Planet?

Exely boasts 38 unique features, including multi-currency support, gift vouchers, automated night audits, native email marketing, group booking engines, online check-in/out, guest messaging, revenue and rate management, and a property management system—many tailored for direct revenue growth.

Planet offers a broad platform with core PMS, booking engine, integrated payments, and a marketplace for third-party integrations. It consolidates essential tools but lacks specific feature counts or unique functionalities highlighted in recent reviews. Given Exely’s detailed feature set and recent positive feedback, it holds the edge.

Edge: Exely.

Which Has Better Customer Support: Exely or Planet?

Exely’s customer support scores an impressive 4.9/5, with recent reviews emphasizing quick, helpful responses and ongoing assistance. Hoteliers appreciate the sociable, responsive team that actively improves the software based on user feedback.

Planet does not have recent reviews or detailed support ratings, leaving its support quality unverified. Given the importance of reliable support in hotel operations, Exely’s proven track record makes it the more dependable choice. Edge: Exely.

Which Has More Integrations: Exely or Planet?

Planet’s marketplace claims 195 verified integrations, including popular tools like Innspire, RevControl, and Profitroom, offering extensive customization options. Exely has 8 verified partners, including OTAs and revenue tools, but with fewer total options.

While Planet’s broader marketplace appears attractive for large, complex operations requiring diverse integrations, its lack of recent user feedback limits confidence. Exely’s smaller but proven set of integrations, combined with recent reviews, makes it easier to assess its reliability. Edge: Planet.

Which Do Hoteliers Rate Higher: Exely or Planet?

Exely has accumulated 48 reviews, with 18 in the last six months, and a high likelihood to recommend at 98%. Its ratings reflect satisfaction across multiple hotel segments, especially boutique and city-center properties, with an overall score of approximately 81.89/100.

Planet, lacking recent review data, cannot be reliably compared. The absence of current user feedback suggests that Exely’s reputation is more trustworthy and fresh. For hoteliers valuing recent positive experiences, Exely is the clear favorite. Edge: Exely.

How Much Do Exely and Planet Cost?

Exely charges a straightforward $400 monthly fee, with no implementation, setup, or trial fees, making budgeting predictable for small and midsize hotels. No pricing details are publicly available for Planet, which may indicate a custom quote structure or enterprise-level pricing.

Given the transparent pricing and positive value ratings from Exely users, your hotel can plan accordingly. The lack of transparent pricing for Planet makes it harder to evaluate value upfront, favoring Exely’s clear cost structure.

What Type of Hotel Should Use Exely?

  • Hotels that want a proven, easy-to-use management platform with high customer support ratings.
  • Properties seeking to increase direct bookings through integrated booking engines and marketing tools.
  • Boutique, city-center, or small to midsize hotels prioritizing automation and operational efficiency.
  • Teams valuing frequent updates, reliable performance, and responsive support.

Not ideal if your hotel requires extensive third-party integrations outside the current ecosystem, or if you need highly customizable reporting not yet available in Exely.

What Type of Hotel Should Use Planet?

  • Larger hotel groups or portfolios needing a comprehensive platform with extensive third-party integrations.
  • Hotels looking for an all-in-one system that combines PMS, booking, payments, and a marketplace.
  • Properties aiming to modernize operations with a focus on automation and guest experience.
  • Teams comfortable with a potentially more complex system to customize and extend their tech stack.

Not ideal if your hotel requires a plug-and-play solution with proven recent user satisfaction, or if you prefer transparent, predictable costs.

Exely vs Planet: The Bottom Line for Hotels

Exely stands out as the more reliable, well-supported choice for small to midsize hotels needing a straightforward management system that improves direct booking and daily operations. Its high recent review count and ratings make it a dependable partner in your hotel’s growth journey.

Planet, with its extensive integrations and broad feature set, appeals to larger operations or tech-savvy teams seeking a customizable platform. Yet, without recent reviews or clear pricing, it remains a less certain option.

If your hotel values proven performance, strong support, and ease of use, Exely is the recommended choice. For those with complex needs and resources to manage a more elaborate system, Planet warrants further investigation once more current user feedback becomes available.

Quanto Custam Exely HMS e Planet HMS?

Os precos de Software de Gestão Hoteleira raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

Exely Exely Planet Planet
Starting Price From $400/mo

Quais Funcionalidades Exely HMS Tem Que Planet HMS Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, Exely HMS e Planet HMS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade Exely Exely Planet Planet
Auditoria noturna automatizada
E-mails transacionais (reservas, fólios, etc.)
Multi Moeda
Relatórios RevPaR e ADR
Solicitações de pagamento
cartões de presente

Mostrando as principais diferencas. 26 funcionalidades adicionais diferem entre esses produtos.

Resultados Reais: Exely vs Planet por Objetivo de Negocio

Analisamos 2 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Receita e Reduzir Custos
Exely MetroStar Hotel Kuala Lumpur Grande
+ +72% Direct Bookings
+ � Reservations surged after activating the Booking Engine and Loyalty Program.
+ +20% Website Revenue

"We took a proactive approach and collaborated with Exely, implementing various strategies, such as a loyalty program. The outcome has been outstanding — not only have we been able..."

Vasanth Kumar
Vasanth Kumar
Front Office Manager
Planet Planet

Nenhum estudo de caso publicado para este objetivo ainda.

Aumentar Eficiencia Operacional
Exely Boulevard Batumi Hotel & Bellevue Residence Medio
+ 15% of total online bookings now come from the hotel
+ �s own website.
+ Availability and pricing are now consistently synced across all OTA channels.

"Once we switched to Exely, we immediately noticed a significant increase in reservations from online travel agencies. We discovered that our previous system had blocked some availa..."

N
Nino Motskobili
Head of Data Operations
Planet Planet

Nenhum estudo de caso publicado para este objetivo ainda.

Exely vs Planet: Conclusao Final

Exely
Exely
4.9/5 de 56 avaliacoes

O que os hoteleiros adoram

User Interface 73% positivo

The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy period... The intuitive and straightforward interface of Exely significantly enhances user experience, making it easier for staff to navigate during busy periods and integrating seamlessly into daily operations.

Suporte ao Cliente 100% positivo

A equipe de suporte ao cliente recebe elogios pela rapidez nas respostas e pela prestatividade, garantindo que quaisquer problemas sejam resolvidos pr... A equipe de suporte ao cliente recebe elogios pela rapidez nas respostas e pela prestatividade, garantindo que quaisquer problemas sejam resolvidos prontamente, embora essa seja uma característica mais geral e não exclusiva da Exely.

Hotel Operation Efficiency 100% positivo

Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and task... Exely is praised for streamlining hotel operations, reducing errors and enhancing overall workflow efficiency by automating various processes and tasks.

Onde os hoteleiros criticam

Recursos de personalização e geração de relatórios 56% negativo

Os usuários expressam a necessidade de opções de relatórios mais avançadas e recursos de personalização para permitir uma análise de desempenho mais a... Os usuários expressam a necessidade de opções de relatórios mais avançadas e recursos de personalização para permitir uma análise de desempenho mais aprofundada e uma experiência de usuário personalizada, recursos que estão ausentes no sistema atual.

Desempenho e velocidade do sistema 50% negativo

Há críticas em relação ao desempenho do sistema durante períodos de pico de carga de trabalho, com relatos de longos tempos de carregamento, erros oca... Há críticas em relação ao desempenho do sistema durante períodos de pico de carga de trabalho, com relatos de longos tempos de carregamento, erros ocasionais e desconexões inesperadas que prejudicam o fluxo operacional.

Capacidades exclusivas

Multi Moeda cartões de presente E-mails transacionais (reservas, fólios, etc.) Auditoria noturna automatizada Solicitações de pagamento
4.9/5 facilidade de uso 4.9/5 suporte 8 integracoes
Ver Perfil
Planet
Planet
0.0/5 de 0 avaliacoes
0.0/5 facilidade de uso 0.0/5 suporte 194 integracoes
Ver Perfil

Onde as avaliacoes mais divergem

Facilidade de Uso Exely 4.9 vs 0.0 (+4.9)
Suporte ao Cliente Exely 4.9 vs 0.0 (+4.9)
Custo-Beneficio Exely 4.9 vs 0.0 (+4.9)
Integracao Exely 4.8 vs 0.0 (+4.8)

Perguntas Frequentes Sobre Exely HMS vs Planet HMS

Exely HMS pode substituir Planet HMS?

Depende dos seus requisitos. Exely HMS e Planet HMS compartilham muitas funcionalidades principais de Hotel Management Software, mas cada um tem capacidades unicas. Exely HMS oferece 8 parceiros de integracao verificados, enquanto Planet HMS oferece 194. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Exely HMS lidera em facilidade de uso com 4.9/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

Exely HMS ou Planet HMS oferecem um plano gratuito?

Exely HMS: Nao. Planet HMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Management Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica Exely HMS e Planet HMS?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Exely tem um HT Score de 82 e Planet tem 0. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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