Feratel Booking Engine (IBE) vs. Roiback | Booking Engine:
Qual e o Ideal para Voce?

The Decision

Choosing between feratel Booking Engine (IBE) and Roiback | Booking Engine depends on your hotel’s specific needs. Both products aim to boost direct bookings, but they differ significantly in features, user experience, and market presence. feratel’s IBE offers a basic, cost-effective solution mainly suited for partners within the tourism ecosystem, while Roiback provides a feature-rich platform with extensive integrations for hotels seeking growth and advanced analytics. Which aligns better with your hotel’s goals?

Is feratel Booking Engine or Roiback Better for Hotels?

feratel's Booking Engine is designed primarily for hotels that are part of a tourism organization, often integrated with feratel’s Destination Management System. Its focus is on offering a straightforward booking widget that supports multiple languages, packages, and GDPR compliance, but it lacks many advanced features. Conversely, Roiback’s platform, with over 43 recent reviews and a higher overall rating, emphasizes increasing direct sales through a robust set of features like abandonment recovery, multi-currency support, and social media integrations. Since feratel has no recent reviews and a 0/5 rating, its current market presence and support are quite limited, whereas Roiback’s active user base and recent positive feedback make it the more reliable choice. Do you need a simple booking widget or a comprehensive direct booking platform?

Roiback vs feratel: Which Should Your Hotel Choose?

If your hotel aims for significant growth in direct bookings and values detailed analytics, go with Roiback. Its extensive list of features, 27 verified integrations, and recent reviews from active users underscore its capability to help hotels increase revenue and improve guest experience. If your hotel is part of a tourism ecosystem and prioritizes basic booking functionality within that context, feratel might suffice, but it’s hard to recommend given its lack of recent reviews and low ratings. For most properties seeking a proven, feature-rich solution, Roiback is the clear choice.

Is feratel Booking Engine or Roiback Easier to Use?

Roiback’s ease of use is highly rated at 4.49/5, with recent reviews praising its intuitive interface, straightforward setup, and effective onboarding. Users highlight that staff find it simple to adopt and operate, with many noting quick support responses. Meanwhile, feratel’s product has no recent reviews, and its user interface ratings are absent, suggesting limited current usability data—and its overall rating of 0/5 indicates poor or nonexistent user satisfaction. Based on existing data, edge: Roiback.

Which Has Better Features: feratel Booking Engine or Roiback?

Roiback offers 26 features, including urgency messaging, abandonment recovery, multi-room bookings, loyalty integrations, and social media booking. feratel’s solution provides only 10 shared features, with no exclusive capabilities listed. Notably, feratel lacks features like real-time abandonment recovery or multi-currency support, which are crucial for maximizing conversions. The depth and variety of Roiback’s features clearly give it the edge for hotels seeking a competitive booking platform.

Which Has Better Customer Support: feratel Booking Engine or Roiback?

Roiback’s support is highly rated at 4.72/5, with recent reviews emphasizing responsiveness, personalized consulting, and effective problem-solving. Users commend its ongoing development and attentive service, which are vital for smooth operations. feratel’s support ratings are unavailable, and with no recent reviews, confidence in its support quality is low. Given the recent positive feedback, edge: Roiback.

Which Has More Integrations: feratel Booking Engine or Roiback?

Roiback connects seamlessly with 27 verified partners, including major channel managers and PMS systems, providing flexible distribution channels. feratel’s system integrates with only 13 partners, including a few niche solutions like Profitroom and TravelLine. The broader and more modern integration ecosystem of Roiback ensures your hotel can operate efficiently across platforms, making it the preferable choice for hotels prioritizing connectivity. Edge: Roiback.

Which Do Hoteliers Rate Higher: feratel Booking Engine or Roiback?

Roiback has a robust 43 reviews in the past six months, with an average rating of 72/100 and a 90% likelihood to recommend. Hotels from diverse segments like boutique, city center, and resorts rate it highly, citing improved conversions and excellent support. feratel has no recent reviews and a 0/5 overall rating, indicating no current user satisfaction or active user base. For hotter ratings and recent feedback, Roiback is clearly favored.

How Much Do feratel Booking Engine and Roiback Cost?

feratel’s pricing starts at $100 per month, with no free tier or trial, making it suitable for small budgets but limited scalability. Roiback charges $500 per month, also without a free trial, offering a more comprehensive platform that justifies the higher price with richer features and integrations. If budget is your primary concern, feratel might seem attractive, but for value and functionality, Roiback’s investment is more justified.

What Type of Hotel Should Use feratel Booking Engine?

• Hotels that are part of a tourism organization and require a straightforward booking widget.
• Small hotels or destinations with limited budgets.
• Businesses needing multi-language support within a tourism ecosystem.
• Hotels that primarily focus on providing basic booking options without advanced features.
• Properties with minimal need for extensive analytics or integrations.

Not ideal if:

• You aim to increase direct online revenue significantly.
• You require advanced features like abandonment recovery or multi-currency support.
• Your hotel needs detailed analytics or integration with multiple systems.
• You seek ongoing support and platform updates.

What Type of Hotel Should Use Roiback?

• Hotels aiming for substantial growth in direct bookings and revenue.
• Properties with diverse online distribution channels.
• Hotels seeking detailed analytics and personalized support.
• Hotels that want to implement loyalty programs, remarketing, or multi-currency transactions.
• Properties looking for a highly customizable booking experience with extensive integrations.

Not ideal if:

• Your hotel operates with a very limited online presence.
• You have a minimal budget and only require a basic booking widget.
• You prefer a simple, no-frills booking solution.
• Your property has low online booking volume and does not prioritize digital sales.

Roiback vs feratel: The Bottom Line for Hotels

The core difference is that Roiback offers a complete, feature-rich solution designed to increase direct sales, supported by recent reviews and a large, active user base. Its suite of advanced features, integrations, and support makes it suitable for hotels serious about online revenue growth. feratel’s Booking Engine, while potentially useful for tourism-focused partners, lacks recent validation and offers limited capabilities, making it less suitable for hotels looking to scale.

If your hotel’s priority is boosting direct bookings and improving guest experience through advanced tools, Roiback is the better choice. Its recent reviews, high support ratings, and extensive feature set demonstrate its value. Conversely, feratel might suit very small or tourism-linked destinations with minimal digital ambitions, but its current market standing is weak.

In conclusion, for most hotels seeking growth and modern features, Roiback stands out as the more reliable, scalable option. Only consider feratel if your needs are extremely basic, budget-driven, and tied to a tourism network where its limited capabilities suffice.