The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 887 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
HostWare se destaca .
Mews se destaca em ease of use and customer support — especialmente para propriedades independent (4.9/5) , com funcionalidades exclusivas como Revenue management module and Guest CRM.
Avaliacoes lado a lado baseadas em 887 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | Contact sales | From $900/mo |
| Avaliacoes Verificadas | 0 | 887 |
Apos analisar 887 avaliacoes verificadas, os usuarios do HostWare mais valorizam , enquanto os usuarios do Mews destacam ease of use, automation and integrations, customizability and flexibility. Clique em qualquer tema para ver o que os avaliadores dizem.
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Ease of Use
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Automation and Integrations
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Customizability and Flexibility
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Integração e suporte
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Billing and Invoicing
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Relatórios e análises
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Multi-Property Management
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
| Segmento | HostWare |
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| Pequeno (10-24 quartos) ▾ | — | #3 329 avaliacoes |
| Medio (25-74 quartos) ▾ | — | #1 397 avaliacoes |
| Grande (75-199 quartos) ▾ | — | #3 45 avaliacoes |
| Extra Grande (200+ quartos) ▾ | — | #3 49 avaliacoes |
Por Tipo de Propriedade
| Segmento | HostWare |
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| Boutique ▾ | — | #1 483 avaliacoes |
| Luxo ▾ | — | #5 220 avaliacoes |
| Rede / Cadeia ▾ | — | #2 170 avaliacoes |
| Estadia Prolongada ▾ | — | #1 130 avaliacoes |
Por Regiao
| Segmento | HostWare |
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| America do Norte ▾ | — | #8 106 avaliacoes |
| Europa ▾ | — | #1 660 avaliacoes |
| Asia-Pacifico ▾ | — | #10 17 avaliacoes |
| Oriente Medio ▾ | — | #28 8 avaliacoes |
Choosing a property management system (PMS) is a pivotal decision for your hotel’s efficiency and guest experience. Both Hosware FRO by HostWare and Mews PMS aim to streamline operations, but the differences in their features, support, and market presence are stark. With HostWare’s ratings at zero and no recent reviews, it’s clear that Mews, with over 750 reviews and a 4.62/5 rating, is the more proven choice. Are you ready to see how they compare?
Hosware FRO is marketed as a revenue management tool that claims to optimize pricing and occupancy, but it lacks any customer reviews or recent feedback to validate its performance. Mews, by contrast, is a cloud-based platform with an extensive user base, high satisfaction scores, and a proven track record of boosting operational efficiency. The absence of reviews for HostWare raises questions about its usability and support, whereas Mews’s recent reviews highlight ease of use, rapid onboarding, and strong customer support. Given this, which platform is more likely to help your hotel grow?
If your hotel needs a flexible, comprehensive PMS with a global reach and a rich ecosystem of integrations, go with Mews. Its extensive features—over 59 exclusive functionalities—support everything from reservations and housekeeping to revenue management and guest communication, making it ideal for mid-sized to large hotels or chains. If your hotel primarily seeks a revenue-focused system with limited operational tools, HostWare’s FRO might seem appealing, but without evidence of effectiveness, Mews remains the safer bet.
Mews scores a 4.7/5 for ease of use, praised for its intuitive interface, straightforward onboarding, and minimal training requirements. Customer reviews emphasize how quickly staff adopt the platform, with many noting that it transforms daily operations and reduces manual work. HostWare, on the other hand, has no publicly available ratings or recent user feedback, making it impossible to assess its user-friendliness or support quality. Edge: Mews.
Mews offers 59 unique features, including multi-lingual support, revenue management, advanced guest profiles, integrated CRS, mobile check-in, and over 1,000 integrations via its marketplace. HostWare provides no measurable features or detailed descriptions to compare. The sheer number of functionalities and proven integrations in Mews give it a clear advantage. Edge: Mews.
Mews’s support scores are rated at 4.27/5, with numerous reviews praising its quick response times, helpful onboarding, and continuous updates. Many users highlight that support staff are knowledgeable and proactive, which is essential during implementation or troubleshooting. HostWare has no recent reviews or ratings, making it impossible to gauge support quality. Edge: Mews.
Mews boasts 336 verified integrations, including channel managers, payment gateways, CRMs, and additional third-party tools. HostWare has zero verified partners listed, indicating a limited or non-existent ecosystem. For hotels looking to connect various operational tools seamlessly, Mews provides unmatched flexibility. Edge: Mews.
Mews’s reviews, with a 4.62/5 rating based on 758 reviews, show high satisfaction across segments—from boutique hotels to large chains. Hotels in diverse markets, from luxury to budget, consistently praise its ease of use and support. HostWare, with no recent reviews or ratings, cannot be considered a reliable or proven option. Edge: Mews.
Mews charges a flat rate of $900 per month, with no trial or freemium options listed. HostWare’s pricing details are unavailable, and no implementation fees or trial info are provided. Given Mews’s transparent pricing and proven value, it offers a clearer path to ROI. HostWare’s costs remain uncertain, which is a risk for budget-conscious hotels.
Mews is a full-featured, cloud-based PMS trusted by thousands of hotels worldwide. It dominates in user satisfaction, feature depth, and integration capabilities, backed by recent reviews and a large user base.
If your hotel needs a reliable, scalable platform that covers all operational aspects—from reservations to guest communication—choose Mews. Its proven track record and comprehensive features make it the smarter investment.
However, if your sole focus is revenue management and you’re willing to accept the absence of reviews and support data, you might consider HostWare’s FRO. Still, the current lack of evidence suggests Mews provides a more complete, dependable solution for most hoteliers.
In summary: Mews’s extensive recent reviews, high scores, and broad feature set make it the clear leader in this comparison. Your hotel will benefit from its proven performance, ongoing support, and adaptability.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
| HostWare |
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| Starting Price | — | From $900/mo |
De acordo com o banco de dados de produtos do HTR, Hosware FRO e Mews PMS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
| Funcionalidade | HostWare |
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| CRM convidado | ||
| Motor de reservas | ||
| Multi Moeda | ||
| Multilíngue | ||
| Módulo de gestão de receitas | ||
| Perfis de convidados |
Mostrando as principais diferencas. 47 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
Nenhum estudo de caso publicado para este objetivo ainda.
"It was vital for us to find a hospitality cloud that would give us the freedom to innovate and move quickly with new technology – that’s one of the main reasons we chose Mews."
Nenhum estudo de caso publicado para este objetivo ainda.
"Since moving to Mews, we can be so much more agile in how we operate, both in terms of how we engage with guests and testing out new integrations and tools through Mews Marketplace..."
Nenhum estudo de caso publicado para este objetivo ainda.
"We want to provide the best hospitality for guests anywhere in the country, and Mews is definitely the right solution to help us achieve that goal."
O que os hoteleiros adoram
Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find... Many reviews highlight the user-friendliness of Mews, citing its intuitive interface that simplifies tasks across various hotel operations. Users find the platform easy to navigate, which aids in quicker team onboarding and daily use.
Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing erro... Reviews frequently praise Mews for its automation of routine tasks like check-in, billing, and invoicing, reducing manual workload and minimizing errors. Users appreciate the extensive integration options with other tools, which streamline overall operations and enhance efficiency.
Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they... Mews allows customization to fit diverse business needs, from rate structures to integration setups. Users appreciate this flexibility, although they note room for improvement in adapting complex booking conditions and enhancing user-friendly navigation for settings.
Onde os hoteleiros criticam
Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billi... Users point out that while Mews offers efficient billing processes, there are complexities and areas needing improvement, such as handling group billings, splits, and providing more customizable invoice formats. This can affect the ease of financial operations within the system.
Embora a Mews ofereça funcionalidades sólidas de relatórios e análises, diversas avaliações mencionam a necessidade de recursos de geração de relatóri... Embora a Mews ofereça funcionalidades sólidas de relatórios e análises, diversas avaliações mencionam a necessidade de recursos de geração de relatórios mais personalizáveis e flexíveis. Os usuários expressam o desejo de obter insights de dados mais detalhados, principalmente em análises de reservas e receitas.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Hosware FRO e Mews PMS compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Hosware FRO oferece 0 parceiros de integracao verificados, enquanto Mews PMS oferece 335. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Mews PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Hosware FRO: Nao. Mews PMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. HostWare tem um HT Score de 0 e Mews tem 100. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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