InovGuest vs. Mews PMS:
Qual e o Ideal para Voce?

The Decision

Choosing between InovGuest and Mews PMS hinges on your hotel's specific needs and operational scale. Both aim to streamline hotel management, but only one currently demonstrates significant market presence, recent reviews, and comprehensive features. Which system will truly elevate your hotel’s operations?

InovGuest offers a basic, less-established platform with no recent reviews or market data, while Mews provides a robust, well-reviewed system with thousands of active users and over 98 recent reviews. Do you prioritize proven scalability and extensive functionality?

Is InovGuest or Mews Better for Hotels?

InovGuest is a property management system designed to automate and simplify front desk and reservation tasks, primarily serving smaller or less tech-dependent hotels. Mews, by contrast, is a cloud-native platform supporting properties of all sizes, especially those seeking automation, integrations, and a modern guest experience.

While InovGuest claims to streamline operations, it has zero verified integrations and no recent user feedback, raising questions about its viability. Mews, with a 4.62/5 overall rating and over 750 recent reviews, demonstrates its consistency and widespread adoption. Are you willing to gamble on unverified software, or do you prefer a proven platform?

Mews PMS vs InovGuest: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich property management system with a large ecosystem, choose Mews. Its extensive capabilities—over 59 unique features including booking engine, guest CRM, channel management, and automation—make it suitable for medium to large properties or multi-property groups.

If your hotel requires only basic reservation management and is comfortable with an untested platform, InovGuest might suffice, but be cautious. Given the absence of recent reviews and integrations, Mews’s established track record and user satisfaction make it the more reliable choice for growth. Is your hotel ready for a platform with proven scalability?

Is InovGuest or Mews Easier to Use?

Mews scores a 4.7/5 for ease of use, with recent reviews praising its modern, intuitive interface and straightforward onboarding process—many users report getting up and running within days. InovGuest, with a 0/5 rating and no recent feedback, offers no clear evidence of usability or customer experience.

Most Mews users highlight how its design reduces training time and simplifies daily tasks, even for staff with limited tech experience. Edge: Mews.

Which Has Better Features: InovGuest or Mews?

InovGuest offers zero unique features, relying solely on basic reservation functions. Mews, with 59 features, covers multi-lingual and multi-currency support, revenue management, online check-in, guest communication, integrated POS, automated reporting, and more.

Mews’s extensive feature set supports diverse operational needs, from guest engagement to revenue optimization. Its marketplace enables integration with over 1,000 third-party tools. Edge: Mews.

Which Has Better Customer Support: InovGuest or Mews?

Mews’s support ratings are solid at 4.27/5, with recent reviews indicating prompt, helpful assistance and effective onboarding. Customers describe Mews support as responsive and attentive, with some noting rapid bug resolution.

InovGuest offers no recent reviews or support ratings, making it impossible to assess its service quality. Given Mews’s positive feedback, it clearly leads in customer support. Edge: Mews.

Which Has More Integrations: InovGuest or Mews?

Mews boasts 336 verified partners, including popular tools like Criton, Sage, and Orange Hotel Marketing, with seamless integrations across PMS, POS, channel managers, and revenue tools. InovGuest has no verified partners or integrations, limiting its flexibility.

The extensive integration ecosystem in Mews ensures your hotel can adapt and expand its tech stack easily. Edge: Mews.

Which Do Hoteliers Rate Higher: InovGuest or Mews?

Mews’s recent reviews—98 in the last six months—average a 4.62/5 rating, with 93% likelihood to recommend. Hoteliers across segments, from boutique hotels to large chains, praise its ease of use, automation, and support.

InovGuest has no recent reviews, making it impossible to gauge satisfaction. Given the data, Mews’s higher and more recent ratings affirm its superior user approval. Edge: Mews.

How Much Do InovGuest and Mews Cost?

InovGuest’s pricing is not publicly available, indicating it may lack transparency or a standard fee structure. Mews charges a base fee of $900 per month, with no implementation or extra charges disclosed.

While Mews’s pricing may seem higher, its extensive features and support justify the investment. The lack of transparent pricing in InovGuest makes it a risky, less predictable choice.

What Type of Hotel Should Use InovGuest?

• Hotels seeking a simple, reservation-focused PMS with minimal integrations.
• Small boutique hotels or properties with straightforward operational needs.
• Teams that prefer a low-cost, easy-to-implement solution.
• Hotels that are technologically cautious or have limited IT resources.

Not ideal if:

• Your hotel operates multiple properties.
• You need advanced automation or integrations.
• You plan to scale or expand your operations.
• You require ongoing support and regular updates.

What Type of Hotel Should Use Mews?

• Hotels of all sizes, especially those seeking automation and scalability.
• Properties that want extensive integrations with third-party tools.
• Hoteliers aiming to enhance guest experience with digital check-in, messaging, and revenue management.
• Multi-property groups needing centralized control and rate management.
• Hotels looking for a future-proof, cloud-based solution.

Not ideal if:

• Your property prefers a very simple, reservation-only system.
• You operate in regions where Mews’s support or presence is limited.
• Your budget is extremely tight without room for ongoing investment.

Mews vs InovGuest: The Bottom Line for Hotels

Mews stands out as a comprehensive, well-supported platform with a proven track record, thousands of recent reviews, and a thriving ecosystem of integrations. Its feature set, scalability, and customer satisfaction make it the clear leader for hotels looking to modernize operations and deliver exceptional guest experiences.

InovGuest appears to be a basic, less-established option with no recent feedback or verified integrations. If your hotel aims for operational growth, automation, and sophisticated management, Mews is the safer, more strategic choice.

For properties ready to embrace a reliable, full-featured PMS with a large user base and ongoing support, Mews wins decisively. If minimal functionality and no recent user validation suffice, InovGuest might be considered—but not without significant risk.