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Review of Amadeus

10
HotSOS dramatically improved response times to guest issues
General Manager
Verificado
9 anos atrás
Produtos Revisados
Ferramentas de Colaboração da Equipe
O que você mais gosta?
Overall I'm really happy with HotSOS. For someone new considering it there are 3 key benefits that we've seen that make it a really worthwhile investment and helpful tool for us: 1) Quicker communication - reduced response time to guest issues. 2) Transparency - easy to get snapshots of what is happening at any given moment. 3) Ease of reporting - enter on phone, attach pictures of issue, real time feedback."
O que você não gosta ou acha que poderia ser melhorado?
The implementation process was quite drawn out. Scheduling support and training was also somewhat painful.
5.0
Excelente
Fácil de usar
4.0/5
Suporte ao cliente
4.0/5
ROI
5.0/5
Implementação
4.0/5

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