Mexican resort adopts data-driven revenue strategy with Duetto

REVENUE MANAGEMENT

Mexican resort adopts data-driven revenue strategy with Duetto

The Club at Solaz, a luxury resort in Los Cabos, Mexico, struggled with manual rate updates. Their journey demonstrates how leveraging real-time data, accurate forecasting, and dynamic pricing can unlock new revenue opportunities.

Why it matters: Before partnering with Duetto, The Club at Solaz’s reliance on manual rate updates led to inefficiencies, time-consuming tasks, and manual errors.

The Club at Solaz needed a solution that would enable them to respond to market changes and provide real-time data and actionable insights, and our revenue management system (RMS) empowered them to do just that.

Top 3 Core Objectives: The Club at Solaz introduced our RMS into their existing Opera and TravelClick tech stack to streamline their processes and overcome their challenges.

Automate pricing: The resort wanted to implement dynamic pricing to adjust rates automatically based on real-time market changes.
Enhance forecasting: The team aimed to improve the ability to predict demand patterns and respond swiftly to market fluctuations.
Capitalize on market opportunities: The hotel sought to leverage actionable insights to identify and capitalize on emerging revenue

Innovators Mentioned

The Club at Solaz

Duetto

Gabriela Gamez

Revenue Manager

The Club at Solaz

"Duetto’s real-time insights and predictive capabilities have revolutionized our revenue strategy, enabling us to confidently align rates with market trends."

Gabriela Gamez

Revenue Manager

👍 Revenue Manager Gabriela Gamez said that Our solutions have empowered The Club at Solaz to quickly respond to changing market demand.:

"Duetto’s real-time insights and predictive capabilities have revolutionized our revenue strategy, enabling us to confidently align rates with market trends."

⚖️ The selection process: During their research process, Gabriela Gamez evaluated Duetto's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Duetto was the best fit solution:

Revenue Manager Gabriela Gamez said, about their decision: "We chose Duetto for its dynamic pricing capabilities and seamless integration, which allowed us to transform our manual processes without disrupting operations."

📈 The results: By incorporating our GameChanger product, The Club at Solaz achieved great results:

Enhanced reporting: The team introduced automated daily reporting, improving efficiency and reducing errors.
Improved forecasting and pricing accuracy: With our real-time insights and predictive capabilities, the resort could confidently adjust rates to align with market trends.
A more data-driven revenue strategy: The hotel gained a clear understanding of which pricing strategies work best across different market segments, enabling more precise and informed decisions.

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