Case Study

Hotel Vermont: a new, dynamic revenue strategy

Virjinia vassileva

Duetto · February 11, 2025

Discover how Hotel Vermont leveraged our revenue management system (RMS) to optimize pricing, streamline operations, and drive data-driven revenue strategies.

Why it matters: Hotel Vermont was facing challenges with their manual processes for forecasting and rate management, leading to inefficiencies and missed revenue opportunities.

The need for a more agile, data-informed solution became clear, and Duetto emerged as the ideal partner, integrating seamlessly with their existing tech stack.

Top 3 Core Objectives: Hotel Vermont sought an RMS to enhance efficiency, accuracy, and profitability.

Streamline pricing adjustments: Hotel Vermont aimed to simplify the process of updating rates, moving away from time-consuming manual uploads.
Enhance forecasting: The property wanted better tools for creating accurate forecasts, enabling data-driven decision making for improved budgeting and planning.
Automate decision making: The team sought to execute their revenue strategy more effectively, with monitoring of their competitive set and effortless rate adjustments.

"Reports have assisted in our budgeting process and monthly forecasting. It’s easy to determine factually if a piece of business is the right fit and at what rate makes it the most profitable."

Deb Robinson

Revenue Manager

👍 Revenue Manager Deb Robinson said that Forecasting with Duetto enhanced Hotel Vermont’s budgeting and decision-making processes.:

"Reports have assisted in our budgeting process and monthly forecasting. It’s easy to determine factually if a piece of business is the right fit and at what rate makes it the most profitable."

⚖️ The selection process: During their research process, Deb Robinson evaluated Duetto's product differentiators, customer support, and holistic value as a strategic partner and ultimately decided that Duetto was the best fit solution:

Revenue Manager Deb Robinson said, about their decision: "Duetto stood out as a very user-friendly system with deliverables that were exactly what we needed as a smaller-sized property."

📈 The results: Since implementing our solution, Hotel Vermont has experienced significant improvements across key areas of their revenue management approach.

Dynamic pricing agility: Hotel Vermont have adopted our Open Pricing model, allowing them to adjust rates in real time based on market demand. This adaptability has been crucial in navigating softening demand in their best available rate (BAR) segment and helped them achieve their Q3 budget.
Group segment optimization: The team is now able to analyze group business opportunities with greater precision, ensuring the right fit and maximizing profitability.
Streamlined workflows and operational efficiency: Rate updates are now completed with a single click, saving time and reducing errors.