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An intelligent, all-in-one automated hotel revenue management system that maximizes RevPAR, so you can run your hotel with ease.
90% recommended by 6 hotels
More than 50% of Life House’s reviews come from United States of America.
What is Life House?
Founded in 2017 | Headquarters in Miami Beach (United States) | 115 employees
RMMS (Revenue Management & Marketing System) is a robust software solution tailored for optimizing revenue and enhancing marketing operations. It leverages advanced analytics and data-driven insights to help businesses maximize their profitability and fine-tune their marketing strategies.
1. **AI summary reviews:** RMMS uses AI to aggregate and analyze customer reviews across multiple platforms. This comprehensive view helps businesses understand customer sentiments, identify areas for improvement, and maintain a positive online reputation.
2. **AI summary recommendations:** The platform provides AI-driven recommendations for pricing adjustments, promotional strategies, and inventory management. These suggestions are based on real-time market data, historical trends, and customer behavior, ensuring that businesses make informed decisions that boost revenue.
3. **Company write-up:** RMMS seamlessly integrates into existing business operations, offering a centralized system for managing both revenue and marketing efforts. Its intuitive interface and automated features reduce the need for manual intervention, allowing teams to focus on strategic initiatives. By adopting RMMS, businesses can expect improved financial performance, smarter marketing campaigns, and a more efficient operational workflow.
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This description was generated by AI which analyzed the following sources to summarize a description of Life House products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Bed & Breakfast & Inns
90%
recommended by
3
Bed & Breakfast & Inns
Motels
87%
recommended by
3
Motels
Limited Service & Budget Hotels
100%
recommended by
1
Limited Service & Budget Hotels
Achievements
Trending Product
This vendor's trending score is rising, RMMS (Revenue Management & Marketing System) is the #41 most trending product in the Revenue Management Systems category (out of 73) and the #999 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Life House has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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I've enjoyed the people and their willingness to adjust and work with our specific needs. I have also been a fan of the GM all calls that help us connect.
What do you dislike or think could be improved?
The process length for things like group bookings it quite tedious. If we could cut that down and remove some of the middle men interactions, that would be great.
3.5
Average
Ease of Use
3.0/5
Customer Support
5.0/5
ROI
3.0/5
Implementation
3.0/5
I've enjoyed the people and their willingness to adjust and work with our specific needs. I have also been a fan of the GM all calls that help us connect.
I love that communication is always present and there is always someone to assist when you may not have the answer. There is a very advanced thinking model put in place for each of their locations, with high focus on customer service and higher flow through. Tripp Plamondon, my direct report to, is the most supportive Asset Manager I have worked with and for. He makes sure I have everything I need and keeps communication consistant.
What do you dislike or think could be improved?
I have no issues that can be improved upon. The system software is very easy to use and the revenue management is always present when questions are asked.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
I love that communication is always present and there is always someone to assist when you may not have the answer. There is a very advanced thinking model put in place for each of their locations, with high focus on customer service and higher flow through. Tripp Plamondon, my direct report to, is the most supportive Asset Manager I have w...
Every day I receive a small snapshot of all things financial for the month called the GM Dashboard. It shows our forecast vs. the budget and even gives tips on how to reach the pre-approved budget if anything is off track. This really assists me in seeing exactly how much I am spending on each expense and being able to adjust accordingly. This allows us to save time as every dollar we spend in Airbase, correlates directly to the GM Dashboard. We can then adjust our operations or tailor our expenses and controllables, to ensure we achieve the desired hotel profitability for each month. We also have an extremely handy tool called the "Sales Calculator" which allows you the ability to generate a Sales Contract within minutes. Once you plug in the dates that the guest or group is requesting, the spreadsheet shows you our exact availability on those dates, by pulling from our reservations software (MEWS). It then generates a summary of room charges as well as generates a template that creates the contract. This has allowed me the ability to respond to multiple group or event inquiries and actually generate tentative contracts, without the need for convoluted software, or help from our corporate team. Lastly we use a program called Revinate that compiles all of our guest reviews from all various sites, and places them in one location. This allows me the ability to respond to my reviews from Booking.com, Expedia, Google, TripAdvisor, etc. It also allows me to create templates so my AGM can respond also, using similar verbiage that is pre-approved.
What do you dislike or think could be improved?
I believe an opportunity for improvement would be including a Capex section within the budget (on the GM Dashboard) for items, repairs, etc. that may exceed the amount(s) of the pre-approved budget. I also would like quarterly reviews of the yearly budget to ensure all the numbers still make sense and are attainable. Also while I love the Rhythm app and think that it is very user-friendly, I wish there was more functionality at the property level. For example if a person is booking and/or paying for multiple rooms, I cannot include that same email for all bookings. I have to reach out to Central Support to have them manually send a copy of the confirmation.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
4.0/5
ROI
N/A
Implementation
4.0/5
Every day I receive a small snapshot of all things financial for the month called the GM Dashboard. It shows our forecast vs. the budget and even gives tips on how to reach the pre-approved budget if anything is off track. This really assists me in seeing exactly how much I am spending on each expense and being able to adjust accordingly. T...
It's very limiting in what we can do at the front desk, so I don't really have anything that I like most.
What do you dislike or think could be improved?
Rhythm - The properties should be able to charge incidentals, waive deposit holds, have itemized folios. We should also be able to see all charges on someone's credit cards. We should be able to refund one card and charge another if that's what the guests want. Reservations that have multiple rooms , we should be able to cancel a room if they need to decrease the room number without having to cancel the whole reservation and having to book another reservation. We should be able to make a reservation tax exempt.
3.0
Average
Ease of Use
3.0/5
Customer Support
3.0/5
ROI
2.0/5
Implementation
2.0/5
It's very limiting in what we can do at the front desk, so I don't really have anything that I like most.
The integration of all departments-Front Office-Housekeeping and Maintenance.The support has been awesome during our transition. Lifehouse group has been very patient with our staff.
What do you dislike or think could be improved?
You always hope for more one on one training in these types of changes for a Hotel. We all work through it.
5.0
Excellent
Ease of Use
4.0/5
Customer Support
5.0/5
ROI
4.0/5
Implementation
5.0/5
The integration of all departments-Front Office-Housekeeping and Maintenance.The support has been awesome during our transition. Lifehouse group has been very patient with our staff.
Cutting edge technologies incorporated throughout their revenue / people / systems management. Communication principles are very important to the leaders of Life House and the quality of their staff at all levels is second to none!
What do you dislike or think could be improved?
Life House is always finding new and improved technologies to implement into their management systems to better serve their portfolio - not sure I can come up with any improvements on their brand.
5.0
Excellent
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Cutting edge technologies incorporated throughout their revenue / people / systems management. Communication principles are very important to the leaders of Life House and the quality of their staff at all levels is second to none!
Life House has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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HT Score
0/100
Recommended
90%
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