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SiteMinder (The Channel Manager)

4.6 (3026 REVIEWS)

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100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Mercedes Minghelli Vaini Theresa Prins Tiago Araújo Rafael Hidalgo Hayden Aust OT

Mercedes, Theresa, Tiago + 153 more experts recommend SiteMinder

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SiteMinder (The Channel Manager)

4.6 (3026 REVIEWS)

Ranked 1 (out of 148) in Channel Managers

2026 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Manage rooms and rates across 500+ booking channels

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93% recommended by 2956 hotels

Viceroy, Hyatt, Minor Hotels & 2953 others

Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

SiteMinder is praised as a reliable channel manager that centralizes rates, inventory, availability, and reservations across OTAs and PMS, cutting manual work, reducing overbookings, and helping hotels move faster on revenue decisions. Reviewers also value its booking engine, rate shopping, and insights for boosting direct bookings and optimizing pricing, though many want stronger reporting, faster sync, richer API/PMS integrations, and more responsive human support.

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Viceroy, Hyatt, Minor Hotels & 2953 others

Read their reviews

Partners say

Industry experts recommend SiteMinder for its ability to simplify hotel distribution across a vast array of channels. With its extensive network of integrations, SiteMinder maximizes hotel visibility and revenue efficiently. The platform's scalability caters to both boutique and large hotels, and its constant evolution keeps it ahead in the industry. Unique features include real-time inventory synchronization and dynamic pricing capabilities, though some noted occasional integration challenges.

Mercedes Minghelli Vaini Theresa Prins Tiago Araújo

Mercedes, Theresa, Tiago and 117 others

Read their recommendations

What Types of Hotels SiteMinder is Popular For

Size

269 | X-Small (1-9 room)

1018 | Small (10-49 room)

768 | Mid-Sized (50-99 room)

1075 | Large (100-499 room)

189 | X-Large (500+ room)

Country

590 | Thailand

354 | Australia

299 | Spain

185 | United States

153 | Mexico

143 | Malaysia

100 | Indonesia

98 | United Kingdom

90 | New Zealand

82 | Vietnam

70 | Portugal

56 | Colombia

55 | Cambodia

50 | France

46 | Germany

46 | Ireland

38 | Philippines

37 | Taiwan

30 | China

30 | Singapore

28 | South Africa

27 | Canada

25 | Italy

24 | Estonia

21 | United Arab Emirates

20 | Finland

19 | Switzerland

19 | Laos

18 | India

18 | Peru

18 | Czech Republic

16 | Costa Rica

15 | Hungary

13 | Chile

13 | Sri Lanka

12 | Netherlands

12 | Turkey

12 | Iceland

12 | Fiji

11 | Austria

10 | Argentina

9 | Greece

9 | Morocco

9 | Latvia

8 | Qatar

7 | Denmark

7 | Ecuador

7 | Egypt

7 | Andorra

7 | Maldives

7 | Malta

7 | Cyprus

7 | Sweden

6 | Belize

6 | Uruguay

5 | Romania

5 | Panama

5 | Uzbekistan

4 | Trinidad and Tobago

4 | Zambia

4 | Pakistan

4 | Croatia

4 | Poland

4 | Nigeria

3 | Norway

3 | Myanmar

3 | Slovenia

3 | Namibia

3 | Kenya

3 | Hong Kong

3 | Oman

3 | Saint Martin (French part)

2 | Samoa

2 | Seychelles

2 | Uganda

2 | Belgium

2 | Japan

2 | Vanuatu

2 | Georgia

2 | Bangladesh

2 | Montenegro

2 | Ukraine

2 | Ghana

1 | Zimbabwe

1 | Sierra Leone

1 | Nicaragua

1 | Bosnia and Herzegovina

1 | Bulgaria

1 | Iran

1 | Guatemala

1 | Honduras

1 | Brazil

1 | Cameroon

1 | Rwanda

1 | Tunisia

1 | Mozambique

1 | Saudi Arabia

1 | Dominican Republic

1 | Nepal

1 | Papua New Guinea

1 | New Caledonia

1 | Cook Islands

1 | El Salvador

1 | Timor-Leste

1 | Netherlands Antilles

1 | Saint Lucia

1 | Paraguay

1 | Botswana

1 | Cayman Islands

Type

1397 | Boutique Hotels

1201 | Resorts

1106 | Luxury Hotels

1043 | City Center Hotels

924 | Bed & Breakfast & Inns

858 | Airport/Conference Hotels

795 | Limited Service & Budget Hotels

770 | Branded Hotels

408 | Extended Stay & Serviced Apartments

263 | Hostels

214 | Vacation Rentals & Villas

171 | Motels

71 | RV Parks & Campgrounds

58 | Casinos

Region

1179 | Asia Pacific

845 | Europe

463 | Oceania

365 | North America

137 | South America

64 | Africa

59 | Middle East

17 | Central America

Category

3026 | Channel Managers

1435 | Booking Engine

396 | Rate Shopping

366 | Website Design

185 | Hotel Metasearch Management Software

151 | Upselling Software

139 | Guest Messaging Software

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SiteMinder Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Channel Managers for Small Hotels
#1 of 31
Best Channel Managers for Mid-sized Hotels
#1 of 26
Best Channel Managers for Large Hotels
#1 of 14

SiteMinder Channel Managers Rankings

By size
Best Channel Managers for Small Hotels 93% recommended by 891 Small hotels
#1 of 31
SiteMinder is a top Channel Managers pick among small hotels on HotelTechReport, known for its centralized inventory management that significantly reduces manual work and the risk of overbooking. Hoteliers appreciate the quick and responsive support team, enhancing their overall experience in managing bookings efficiently.
Best Channel Managers for Mid-sized Hotels 94% recommended by 1,152 Mid-sized hotels
#1 of 26
SiteMinder is a top Channel Managers pick among mid-sized hotels on HotelTechReport due to its real-time updates that keep inventory and pricing accurate across all connected OTAs. Hoteliers appreciate how this capability helps prevent overbookings and significantly reduces manual workload.
Best Channel Managers for Large Hotels 93% recommended by 420 Large hotels
#1 of 14
SiteMinder is a top Channel Manager pick among large hotels on HotelTechReport, praised for its real-time synchronization across multiple OTAs that "ensures accurate availability and pricing" while minimizing overbookings. This centralized control not only simplifies rate management but also boosts strategic decision-making through valuable reporting insights.
Best Channel Managers for Enterprise Hotels 93% recommended by 175 Enterprise hotels
#1 of 8
SiteMinder is a top Channel Managers pick among large hotels on HotelTechReport because its real-time synchronization automatically updates room rates and availability across all OTAs, significantly reducing overbooking risks and manual errors. This feature enhances daily operations by ensuring accurate data, allowing hoteliers to focus more on guest service.
By type
Best Channel Managers for Resorts 93% recommended by 1,065 Resorts hotels
#1 of 27
SiteMinder is a top Channel Managers pick among Resort on HotelTechReport for its real-time inventory and rate updates, which help prevent overbookings and minimize manual errors. Hoteliers appreciate that these features simplify daily operations, allowing staff to focus on guest experience.
Best Channel Managers for Other 92% recommended by 361 Other hotels
#1 of 24
SiteMinder is a top Channel Managers pick among mid-sized hotels on HotelTechReport, thanks to its real-time synchronization that prevents overbookings and reduces manual errors. Hoteliers appreciate how it seamlessly connects multiple OTAs, allowing effective management of rates and availability from one platform.
Best Channel Managers for Motels 93% recommended by 147 Motels hotels
#1 of 7
SiteMinder is a top Channel Managers pick among motels on HotelTechReport, praised for its ability to "manage pricing and keeps you up to date without being on the computer." This feature allows hotel operators to focus on property management, ensuring effective rate management across multiple channels.
Best Channel Managers for City Center Hotels 94% recommended by 904 City Center Hotels hotels
#1 of 27
SiteMinder is a top Channel Managers pick among city-center hotels on HotelTechReport, praised for its real-time updates that significantly reduce overbooking issues. One hotelier noted it allows for "quickly managing rates and availability," which streamlines daily operations.
Best Channel Managers for Casinos 92% recommended by 51 Casinos hotels
#1 of 3
SiteMinder is a top Channel Managers pick among casinos on HotelTechReport for its ability to optimize revenue through intelligent rate management, helping properties achieve a 22% increase in average rates and a 35% revenue growth by better analyzing channel performance and trends.
Best Channel Managers for Branded Hotels 94% recommended by 672 Branded Hotels hotels
#1 of 26
SiteMinder is a top Channel Managers pick among branded hotels on HotelTechReport, praised for its centralized management of rates and inventory across multiple OTAs. This functionality helps prevent overbookings and allows hotels to make real-time updates, significantly simplifying daily operations and enhancing revenue management.
Best Channel Managers for Boutique Hotels 93% recommended by 1,184 Boutique Hotels hotels
#1 of 28
SiteMinder is a top Channel Managers pick among boutique hotels on HotelTechReport, praised for its capability to synchronize rates and availability in real time, which "reduces overbookings and manual errors." This efficiency empowers staff to focus more on guest experience and revenue strategies.
Best Channel Managers for Bed & Breakfast & Inns 92% recommended by 794 Bed & Breakfast & Inns hotels
#1 of 30
SiteMinder is a top Channel Managers pick among Bed-and-Breakfast properties on HotelTechReport for its reliable real-time synchronization of rates and availability across multiple OTAs, which significantly mitigates overbooking risks. Hoteliers appreciate that updates are almost instantaneous, allowing them to manage bookings effectively without the usual manual errors.
Best Channel Managers for Airport/Conference Hotels 94% recommended by 749 Airport/Conference Hotels hotels
#1 of 23
SiteMinder is a top Channel Managers pick among conference hotels on HotelTechReport because of its seamless real-time updates across all OTAs, which significantly reduces overbookings. Hoteliers appreciate that it streamlines daily operations and allows for efficient management of rates and availability in one centralized platform.
Best Channel Managers for Limited Service & Budget Hotels 93% recommended by 703 Limited Service & Budget Hotels hotels
#1 of 27
SiteMinder is a top Channel Managers pick among Limited-Service-Budget properties on HotelTechReport, valued for its real-time updates across multiple OTAs that help prevent overbookings and keep inventory accurate. Hoteliers appreciate "easy inventory control," allowing them to manage rates and availability seamlessly, crucial for maximizing revenue in a budget-conscious setting.
Best Channel Managers for Extended Stay & Serviced Apartments 93% recommended by 373 Extended Stay & Serviced Apartments hotels
#1 of 15
SiteMinder is a top Channel Managers pick among Extended-Stay Serviced Apartments on HotelTechReport, praised for its centralized distribution that simplifies managing rates and availability across multiple booking channels. This capability drastically reduces the risk of overbookings, providing operators the confidence to focus on guest needs.
Best Channel Managers for RV Parks & Campgrounds 91% recommended by 50 RV Parks & Campgrounds hotels
#1 of 6
SiteMinder is a top Channel Managers pick among Rv-Parks-Campgrounds on HotelTechReport, praised for its ability to quickly update rates and availability across all booking channels with just a few clicks. Hoteliers appreciate that this synchronization eliminates the risk of overbooking, making daily operations smoother.
Best Channel Managers for Vacation Rentals & Villas 94% recommended by 195 Vacation Rentals & Villas hotels
#1 of 16
SiteMinder is a top Channel Managers pick among vacation rentals and villas on HotelTechReport, praised for its real-time inventory updates that significantly reduce overbookings. As one operator notes, it simplifies management across multiple OTAs, ensuring guests always have accurate availability.
Best Channel Managers for Luxury Hotels 93% recommended by 968 Luxury Hotels hotels
#1 of 27
SiteMinder is a top Channel Managers pick among Luxury on HotelTechReport, praised for its real-time synchronization of rates and availability across booking channels, helping hoteliers minimize manual errors and reduce overbooking risk. This capability allows for smoother operations and reliable inventory management, which is crucial for luxury properties aiming to maintain high standards of service.
Best Channel Managers for Hostels 93% recommended by 234 Hostels hotels
#2 of 13
SiteMinder is a top Channel Managers pick among hostels on HotelTechReport because its ability to provide real-time inventory synchronization has significantly reduced overbookings, a critical concern for small operations managing multiple channels.
By region
Best Channel Managers for hotels in Africa 91% recommended by 55 hotels in Africa
#1 of 9
SiteMinder is a top Channel Managers pick among Africa on HotelTechReport, with hoteliers highlighting its ability to deliver "bulk updates" that simplify inventory management across multiple channels, crucial for maximizing visibility and occupancy.
Best Channel Managers for hotels in Central America 98% recommended by 13 hotels in Central America
#2 of 2
SiteMinder is a top Channel Managers pick among Central America on HotelTechReport, praised for its strong customer support that helps resolve issues promptly, which "makes a real difference" in daily operations for hoteliers.
Best Channel Managers for hotels in Asia Pacific 95% recommended by 1,069 hotels in Asia Pacific
#1 of 15
SiteMinder is a top Channel Managers pick among Asia Pacific on HotelTechReport, praised for its real-time updates that help avoid overbookings, with one hotelier noting, "It significantly reduces the amount of manual work for our reservations team." This feature is crucial for maintaining accurate inventory across OTAs.
Best Channel Managers for hotels in Europe 92% recommended by 659 hotels in Europe
#1 of 27
SiteMinder is a top Channel Managers pick among mid-sized hotels in Europe on HotelTechReport, praised for its ability to provide real-time updates across all channels, which helps prevent overbooking and saves operators significant manual effort. Hoteliers note that they can change rates and availability in one click, greatly improving their operational efficiency.
Best Channel Managers for hotels in South America 92% recommended by 114 hotels in South America
#2 of 6
SiteMinder is a top Channel Managers pick among South America on HotelTechReport for its ability to "update information with just one click," which significantly simplifies managing room availability and rates across multiple online travel agencies.
Best Channel Managers for hotels in North America 90% recommended by 309 hotels in North America
#2 of 14
SiteMinder is a top Channel Managers pick among North America on HotelTechReport, praised for enabling real-time inventory adjustments and accuracy of rates, which minimizes overbooking risks. Hoteliers appreciate that "everything is updated in real time," reducing manual errors and improving daily operations.
Best Channel Managers for hotels in Middle East 91% recommended by 45 hotels in Middle East
#3 of 10
SiteMinder is a top Channel Managers pick among mid-sized hotels in the Middle East on HotelTechReport, praised for its efficient real-time synchronization of inventory and rates across multiple OTAs, which minimizes overbooking risks. Hoteliers note, “there’s no need for me to change the rates one by one.”
Best Channel Managers for hotels in Oceania 92% recommended by 417 hotels in Oceania
#1 of 2
SiteMinder is a top Channel Managers pick among mid-sized hotels in Oceania on HotelTechReport, particularly for its multi-property functionality that streamlines distribution management across numerous properties, “allowing the team to quickly view channel connectivity.” This capability significantly reduces administrative overhead, enabling hoteliers to optimize their operations with ease.
By country
Best Channel Managers for hotels in Vietnam 95% recommended by 76 hotels in Vietnam
#1 of 4
SiteMinder is a top Channel Managers pick among hotels in Vietnam on HotelTechReport, praised for its fast support that ensures OTA channels stay in sync and prevents overbookings, with one hotelier noting the responsiveness helps resolve issues on the same day.
Best Channel Managers for hotels in Taiwan 94% recommended by 35 hotels in Taiwan
#1 of 2
SiteMinder is a top Channel Managers pick among Taiwan on HotelTechReport because it allows hoteliers to make strategic rate updates across OTAs instantly, which helped one user boost occupancy from 40% to full capacity overnight. This real-time control helps meet revenue goals effectively.
Best Channel Managers for hotels in Thailand 96% recommended by 536 hotels in Thailand
#1 of 6
SiteMinder is a top Channel Managers pick among hotels in Thailand on HotelTechReport, highlighted for its real-time inventory and rate updates across multiple OTAs, effectively preventing overbookings. Users appreciate that the platform "saves a lot of manual work" and enhances operational efficiency by synchronizing bookings instantly.
Best Channel Managers for hotels in Singapore 91% recommended by 28 hotels in Singapore
#1 of 3
SiteMinder is a top Channel Managers pick among hotels in Singapore on HotelTechReport, praised for its real-time updates that connect properties to multiple distribution channels, ensuring accurate availability and rate synchronization. Hoteliers note, “it simplifies complex hotel distribution processes,” enhancing daily operations.
Best Channel Managers for hotels in Sweden 93% recommended by 7 hotels in Sweden
#1 of 2
SiteMinder is a top Channel Managers pick among hoteliers in Sweden on HotelTechReport for providing swift support with “very short response time” and live agents available, making issue resolution fast and effective for daily operations.
Best Channel Managers for hotels in Qatar 96% recommended by 5 hotels in Qatar
#1 of 1
SiteMinder is a top Channel Managers pick among Qatar on HotelTechReport, praised for real-time syncing of inventory and rates that "minimizes overbookings," allowing hotels to manage multiple OTA connections efficiently.
Best Channel Managers for hotels in Portugal 93% recommended by 60 hotels in Portugal
#1 of 3
SiteMinder is a top Channel Managers pick among hotels in Portugal on HotelTechReport, praised for its centralized distribution control that enhances visibility and strategic decision-making. Hoteliers appreciate that it allows them to "manage more strategically," enabling quicker reactions to market demand, which ultimately boosts revenue opportunities.
Best Channel Managers for hotels in Peru 96% recommended by 16 hotels in Peru
#1 of 2
SiteMinder is a top Channel Managers pick among Peru on HotelTechReport, thanks to its Insights tool that helps hoteliers visualize performance in real time, enabling better-informed decisions about rates and strategies. Users appreciate that it allows for flexible connections with various OTAs, which is crucial in the competitive Lima market.
Best Channel Managers for hotels in New Zealand 92% recommended by 78 hotels in New Zealand
#1 of 1
SiteMinder is a top Channel Managers pick among New Zealand on HotelTechReport, helping hotels drive more direct bookings with Demand Plus. Hoteliers appreciate that it reduces reliance on third-party channels, saying it "has helped drive more guests to book directly" and makes strategy adjustments easier.
Best Channel Managers for hotels in Malaysia 93% recommended by 136 hotels in Malaysia
#1 of 5
SiteMinder is a top Channel Managers pick among Malaysia on HotelTechReport, praised for its real-time synchronization that keeps rates and availability updated across all OTAs, significantly reducing overbooking risks. Hoteliers appreciate the clarity and efficiency this brings to daily operations.
Best Channel Managers for hotels in Mexico 92% recommended by 129 hotels in Mexico
#1 of 5
SiteMinder is a top Channel Managers pick among hotels in Mexico on HotelTechReport, noted for its centralized inventory control that significantly minimizes the risk of overbookings. Hoteliers appreciate that updates on availability and rates "are almost immediate," allowing for better management of multiple distribution channels.
Best Channel Managers for hotels in Malta 95% recommended by 6 hotels in Malta
#1 of 1
SiteMinder is a top Channel Managers pick among Malta on HotelTechReport, noted for its ability to centralize rate changes across multiple channels, allowing hotels to manage availability more effectively and prevent overbookings. Hoteliers appreciate that updates can be made in one place instead of adjusting rates individually across channels.
Best Channel Managers for hotels in Laos 93% recommended by 18 hotels in Laos
#1 of 1
SiteMinder is a top Channel Managers pick among hotels in Laos on HotelTechReport, praised for its dashboard and insights that allow hoteliers to quickly check their top source markets and take timely actions to boost revenue.
Best Channel Managers for hotels in Cambodia 97% recommended by 52 hotels in Cambodia
#1 of 4
SiteMinder is a top Channel Managers pick among Cambodia on HotelTechReport for its rapid channel connectivity and real-time updates, allowing properties to manage rates and availability across multiple OTAs instantly. Hoteliers note, “It saves a significant amount of time and effort.”
Best Channel Managers for hotels in Ireland 92% recommended by 18 hotels in Ireland
#1 of 2
SiteMinder is a top Channel Managers pick among hotels in Ireland on HotelTechReport, praised for enabling bulk updates across all booking channels with just one click, which "saves several hours every week" for operators managing room rates.
Best Channel Managers for hotels in Indonesia 96% recommended by 82 hotels in Indonesia
#1 of 6
SiteMinder is a top Channel Managers pick among Indonesia on HotelTechReport, recognized for its reliable connection stability that prevents overselling, providing "peace of mind" for hoteliers. This seamless synchronization of rates and inventory across multiple OTAs helps optimize revenue effectively.
Best Channel Managers for hotels in Greece 91% recommended by 9 hotels in Greece
#1 of 3
SiteMinder is a top Channel Managers pick among hotels in Greece on HotelTechReport, praised for its ability to connect with over 28 platforms through a straightforward setup, which helps enhance marketing and visibility. Hoteliers appreciate the quick assistance from the support team, noting they are "very helpful and professional."
Best Channel Managers for hotels in Fiji 94% recommended by 11 hotels in Fiji
#1 of 1
SiteMinder is a top Channel Managers pick among Fiji on HotelTechReport, praised for its ability to manage multiple distribution channels from a centralized platform, which helps ensure consistent pricing across all platforms and maintains trust with customers.
Best Channel Managers for hotels in Finland 89% recommended by 11 hotels in Finland
#1 of 1
SiteMinder is a top Channel Managers pick among hotels in Finland on HotelTechReport, particularly for its "useful to distribute the rooms" across various online travel agencies. This feature significantly aids properties in maximizing their visibility and booking potential.
Best Channel Managers for hotels in Spain 91% recommended by 279 hotels in Spain
#1 of 6
SiteMinder is a top Channel Managers pick among hotels in Spain on HotelTechReport, praised for how it facilitates quick changes to pricing and availability across channels, helping to prevent overbooking. Hoteliers appreciate the immediate updates that “make work much easier” when managing multiple platforms.
Best Channel Managers for hotels in Denmark 80% recommended by 7 hotels in Denmark
#1 of 1
SiteMinder is a top Channel Managers pick among Denmark on HotelTechReport, noted for acting as a central hub that connects the PMS, booking engine, and distribution channels in one workflow. This integration reduces manual errors and builds confidence with accurate information for hotel teams and guests.
Best Channel Managers for hotels in Germany 94% recommended by 41 hotels in Germany
#1 of 7
SiteMinder is a top Channel Managers pick among mid-sized hotels in Germany on HotelTechReport, praised for its ability to update rates and availability quickly, allowing operators to manage inventory across all channels efficiently and reduce manual effort significantly.
Best Channel Managers for hotels in Colombia 95% recommended by 47 hotels in Colombia
#1 of 3
SiteMinder is a top Channel Managers pick among hotels in Colombia on HotelTechReport for its ability to boost direct bookings through an efficient Website Builder and Booking Engine that enhances visibility and reduces booking friction. Hoteliers appreciate how quickly changes sync across channels, enabling better real-time management of rates and availability.
Best Channel Managers for hotels in China 90% recommended by 26 hotels in China
#1 of 1
SiteMinder is a top Channel Managers pick among hotels in China on HotelTechReport, with a standout feature that allows hotels to provide “immediate email notification for any booking or channel connection failure,” enabling quick responses to issues before they escalate.
Best Channel Managers for hotels in Chile 88% recommended by 10 hotels in Chile
#1 of 2
SiteMinder is a top Channel Managers pick among hotels in Chile on HotelTechReport, as it offers a centralized control system for managing reservations across various OTAs from any device. Hoteliers appreciate the quick response times and helpfulness of the support team, noting their knowledge and effectiveness.
Best Channel Managers for hotels in Australia 92% recommended by 322 hotels in Australia
#1 of 2
SiteMinder is a top Channel Managers pick among Australia on HotelTechReport, delivering efficient centralized distribution that helps manage rates and availability across multiple booking channels. Hoteliers appreciate the system's ability to "reduce the likelihood of double bookings" and enhance operational effectiveness.
Best Channel Managers for hotels in South Africa 96% recommended by 25 hotels in South Africa
#2 of 4
SiteMinder is a top Channel Managers pick among South Africa on HotelTechReport, notably for its ability to close rates automatically if they detect pricing inconsistencies, which helps maintain rate parity effortlessly. Hoteliers appreciate the prompt support, ensuring issues are resolved quickly and efficiently.
Best Channel Managers for hotels in Uzbekistan 96% recommended by 5 hotels in Uzbekistan
#2 of 2
SiteMinder is a top Channel Managers pick among Uzbekistan on HotelTechReport, with its strong rate distribution functions praised for their efficiency, helping hoteliers manage multiple OTA channels effectively and ensuring inventory is accurately aligned across platforms.
Best Channel Managers for hotels in United States 89% recommended by 157 hotels in United States
#2 of 13
SiteMinder is a top Channel Managers pick among small hotels in the United States on HotelTechReport, offering real-time inventory updates that help prevent overbookings and streamline management across various OTAs. Hoteliers appreciate that "updates happen in real time," reducing manual errors and simplifying reservations.
Best Channel Managers for hotels in Turkey 95% recommended by 11 hotels in Turkey
#2 of 3
SiteMinder is a top Channel Managers pick among Turkey on HotelTechReport for its ability to integrate with various distribution channels, allowing hoteliers to efficiently manage inventory and rates in real time. This feature helps optimize occupancy and revenue by enabling quick updates across all platforms.
Best Channel Managers for hotels in Netherlands 92% recommended by 9 hotels in Netherlands
#2 of 2
SiteMinder is a top Channel Managers pick among hotels in the Netherlands on HotelTechReport for its capability to integrate with over 400 OTAs and booking platforms, drastically reducing overbookings by 90%. This integration simplifies managing availability and pricing, essential for efficient operations.
Best Channel Managers for hotels in Maldives 89% recommended by 7 hotels in Maldives
#2 of 2
SiteMinder is a top Channel Managers pick among Maldives on HotelTechReport, praised for its "real-time updates" that significantly reduce overbookings and ensure smooth operations. Hoteliers appreciate the quick integration with major OTAs, making it easier to manage rates and availability efficiently.
Best Channel Managers for hotels in United Kingdom 90% recommended by 82 hotels in United Kingdom
#2 of 6
SiteMinder is a top Channel Managers pick among mid-sized hotels in the United Kingdom on HotelTechReport, known for its 24/7 customer support which is "always friendly and patient." This reliable guidance helps hoteliers resolve issues quickly and efficiently, ensuring smooth daily operations.
Best Channel Managers for hotels in France 92% recommended by 47 hotels in France
#2 of 6
SiteMinder is a top Channel Managers pick among hotels in France on HotelTechReport, praised for its "quickness of phone assistance and responsiveness." Hoteliers appreciate how it allows for fast integration across multiple booking channels, effectively enhancing distribution management.
Best Channel Managers for hotels in Ecuador 98% recommended by 6 hotels in Ecuador
#2 of 2
SiteMinder is a top Channel Managers pick among hotels in Ecuador on HotelTechReport, as its unified platform allowed Luna Volcán to transform their revenue performance by 363%. Hoteliers appreciate the centralized workflow for managing descriptions, rates, and policies, which saves significant time.
Best Channel Managers for hotels in Costa Rica 95% recommended by 12 hotels in Costa Rica
#2 of 2
SiteMinder is a top Channel Managers pick among Costa Rica on HotelTechReport because it offers fast setup for new connections that allows boutique hotels to quickly adapt and manage their online presence. Hoteliers appreciate that "support is always available," providing valuable assistance when needed.
Best Channel Managers for hotels in Switzerland 89% recommended by 15 hotels in Switzerland
#2 of 4
SiteMinder is a top Channel Managers pick among Switzerland on HotelTechReport, noted for its quick support that helps resolve complex issues effectively, with users appreciating the "quick booking process" for guests.
Best Channel Managers for hotels in Canada 89% recommended by 23 hotels in Canada
#2 of 4
SiteMinder is a top Channel Managers pick among Canada on HotelTechReport, praised for its "excellent support" that ensures quick responses to queries, instilling confidence in daily operations. This level of customer service helps hoteliers navigate the platform effectively, enhancing their management of bookings.
Best Channel Managers for hotels in Belize 98% recommended by 5 hotels in Belize
#2 of 2
SiteMinder is a top Channel Managers pick among Belize on HotelTechReport because hoteliers appreciate the "amazing service" and prompt support that quickly resolves navigation issues, making daily operations smoother.
Best Channel Managers for hotels in Austria 94% recommended by 9 hotels in Austria
#2 of 2
SiteMinder is a top Channel Managers pick among hoteliers in Austria on HotelTechReport, noted for its seamless integration with multiple OTAs that ensures real-time updates to prevent overbookings while enhancing revenue management capabilities.
Best Channel Managers for hotels in Argentina 89% recommended by 10 hotels in Argentina
#2 of 2
SiteMinder is a top Channel Managers pick among hotels in Argentina on HotelTechReport, thanks to its instant booking uploads that “save a lot of time” and allow for bulk inventory management, crucial for efficient operations during busy periods.
Best Channel Managers for hotels in United Arab Emirates 96% recommended by 17 hotels in United Arab Emirates
#2 of 3
SiteMinder is a top Channel Managers pick among mid-sized hotels in the United Arab Emirates on HotelTechReport, praised for its "fast control of managing" numerous distribution channels, allowing operators to update rates across platforms effortlessly without the need for manual changes.
Best Channel Managers for hotels in Philippines 92% recommended by 29 hotels in Philippines
#3 of 5
SiteMinder is a top Channel Managers pick among hotels in the Philippines on HotelTechReport, noted for its ability to maximize availability and streamline distribution across partner OTAs. One hotelier emphasizes that it helps "optimize revenue conversion," making the system a strategic ally for driving bookings.
Best Channel Managers for hotels in Morocco 91% recommended by 7 hotels in Morocco
#3 of 4
SiteMinder is a top Channel Managers pick among hoteliers in Morocco on HotelTechReport, praised for its “quick response and effective assistance” from the support team, which ensures property managers can resolve issues promptly.
Best Channel Managers for hotels in Sri Lanka 93% recommended by 12 hotels in Sri Lanka
#4 of 5
SiteMinder is a top Channel Managers pick among hotels in Sri Lanka on HotelTechReport due to its ability to automate inventory management, reducing manual data entry errors and preventing overbookings. Hoteliers appreciate how this feature optimizes revenue by allowing dynamic adjustments to room rates according to demand.
Best Channel Managers for hotels in Italy 97% recommended by 21 hotels in Italy
#2 of 11
SiteMinder is a top Channel Managers pick among Italy on HotelTechReport, praised for its ability to adapt to sales strategies, which boosts RevPar and Average Daily Rate. Hoteliers appreciate the rapid support, noting it's "the best choice on the market."
Best Channel Managers for hotels in Czech Republic 100% recommended by 5 hotels in Czech Republic
#3 of 3
SiteMinder is a top Channel Managers pick among hotels in the Czech Republic on HotelTechReport, allowing hoteliers to update availability and rates across booking channels with just a few clicks, providing “peace of mind knowing everything is always synced in real time.”
Best Channel Managers for hotels in India 96% recommended by 15 hotels in India
#8 of 8
SiteMinder is a top Channel Managers pick among hotels in India on HotelTechReport, noted for its "immediacy of block updates," which significantly boosts sales through rapid information transfer, especially with platforms like Booking.com.

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What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder (The Channel Manager) is a hotel channel management software that helps properties distribute room inventory, rates, and availability across 500+ booking channels from one place. It syncs updates in real time to reduce overbookings and manual work, while helping hotels increase visibility, improve occupancy, and support better pricing. It also integrates with PMS and RMS systems, so it fits into existing hotel operations and keeps distribution connected and efficient.

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This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SiteMinder

FAQs

Capabilities

Channel Manager

Reservations management

Automate payments

Business insights dashboard

Robust integrations ecosystem

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

SiteMinder Reviews Summary

4.6
Excellent
3026 reviews
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Boutique Hotels 93% recommended by 1229 Boutique Hotels
Resorts 93% recommended by 1104 Resorts
Luxury Hotels 93% recommended by 1004 Luxury Hotels
City Center Hotels 94% recommended by 930 City Center Hotels
Bed & Breakfast & Inns 92% recommended by 814 Bed & Breakfast & Inns
Airport/Conference Hotels 94% recommended by 769 Airport/Conference Hotels
Limited Service & Budget Hotels 93% recommended by 724 Limited Service & Budget Hotels
Branded Hotels 94% recommended by 703 Branded Hotels
Extended Stay & Serviced Apartments 93% recommended by 381 Extended Stay & Serviced Apartments
Hostels 93% recommended by 240 Hostels
Vacation Rentals & Villas 94% recommended by 193 Vacation Rentals & Villas
Motels 93% recommended by 157 Motels
Casinos 92% recommended by 52 Casinos
RV Parks & Campgrounds 91% recommended by 52 RV Parks & Campgrounds

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder (The Channel Manager) is the #1 most trending product in the Channel Managers category (out of 148) and the #7 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

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77

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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554 Moana Court Motel cuts OTA bookings reliance from 41% to 22% with help from SiteMinder

Invercargill (New Zealand)

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City Lodge Hotels simplifies distribution and scales trusted hospitality across Southern Africa with SiteMinder’s platform

Sandton (South Africa)

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How Ratanui Lodge simplified rate management and became more agile with SiteMinder’s UltraSync

Pohara (New Zealand)

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Eco Tree Hotel achieves 98% direct revenue growth with help from SiteMinder’s platform

Hong Kong (China)

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Moov Hotels transforms distribution and revenue management with significant growth through SiteMinder’s platform

Porto (Portugal)

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Hotel Cidnay simplifies distribution and operations with SiteMinder’s platform

Santo Tirso (Portugal)

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Ormond Group achieves operational efficiency and direct booking growth across its portfolio with help from SiteMinder’s platform

Kuala Lumpur (Malaysia)

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Absolute Hotel Services unifies guest acquisition, direct bookings and performance analytics with SiteMinder’s platform

Bangkok (Thailand)

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Metro Hotels celebrates 50 years in business, generates additional $1.6m in revenue with support from SiteMinder.

SouthPerth (Australia)

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Diamond Resort Phuket delivers effortless, end‑to‑end hospitality with SiteMinder as the engine, and Welcome Pickups as the seamless last‑mile connection for every guest.

Bang Tao Beach (Thailand)

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Attic Backpackers: Putting people first with help from SiteMinder

Auckland Central (New Zealand)

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Hoteles Galia drives its expansion with SiteMinder’s platform

CiudaddelCarmen (Mexico)

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Hotel Villa Mexicana optimises bookings and reduces no-shows with SiteMinder Pay

Zihuatanejo (México)

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How BTH Hotels transformed its guest acquisition and increased revenue by 56% with SiteMinder’s platform

San Borja (Peru)

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Hotel East Group saves time, strengthens guest experience with SiteMinder’s platform

Songshan (Taiwan)

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Gravity Haus has rock-solid foundation for success with SiteMinder and Mews

Breckenridge (United States)

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Snö Hotels increases room nights by 40% with integrated technology

Cerler (Spain)

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Roomzzz on track to reach its full potential with help from SiteMinder’s platform

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Distinctive Concept Hotels boosts occupancy to 80% with SiteMinder’s platform

Tulum (Mexico)

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Kindness Hotel (康橋商旅) achieves 100% growth in online bookings with help from SiteMinder’s platform

Taitung City (Taiwan)

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SiteMinder drives 30% booking growth for Batu Karang Lembongan Resort & Spa

Jungutbatu (Bali)

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From manual struggles to smart solutions: SiteMinder powers success at Sotetsu Grand Fresa Taipei Ximen

Taipei (Taiwan)

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VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform

Vomo Island (Mamanuca Islands)

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Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform

Ohrid (Republic of North Macedonia)

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From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform

Banos (Ecuador)

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SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation

Paris (France)

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Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform

Granada (Spain)

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SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei

Sanchong (Taiwan)

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14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform

LagunaBeach (United States)

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Ubud (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Legian (Bali)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Langenargen (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Sydney (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Gatlinburg (United States)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Seminyak (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Bali)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Simmerath (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Bangkok (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Ubud (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Barrington Riverside Cottages achieves 22% revenue growth via SiteMinder’s Dynamic Revenue Plus

Barrington (Australia)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States)

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Belfast Africa elevates visibility, occupancy and control via SiteMinder’s platform

Accra (Ghana)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kuta (Bali)

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SiteMinder Reviews

Hotelier Rating

Excellent
2491
Very Good
340
Average
124
Poor
39
Terrible
32

Property Size

  • X-Small (228)
  • Small (921)
  • Mid-Sized (653)
  • Large (988)
  • X-Large (177)

Country

  • Thailand
    Thailand
    (565)
  • Australia
    Australia
    (333)
  • Spain
    Spain
    (282)
  • United States
    United States
    (158)
  • Malaysia
    Malaysia
    (139)
  • Mexico
    Mexico
    (134)
  • Indonesia
    Indonesia
    (86)
  • United Kingdom
    United Kingdom
    (84)
  • New Zealand
    New Zealand
    (83)
  • Vietnam
    Vietnam
    (80)
  • Portugal
    Portugal
    (68)
  • Cambodia
    Cambodia
    (52)
  • Colombia
    Colombia
    (48)
  • France
    France
    (47)
  • Germany
    Germany
    (45)
  • Taiwan
    Taiwan
    (35)
  • Philippines
    Philippines
    (29)
  • Singapore
    Singapore
    (29)
  • China
    China
    (28)
  • South Africa
    South Africa
    (25)
  • Canada
    Canada
    (23)
  • Italy
    Italy
    (21)
  • United Arab Emirates
    United Arab Emirates
    (20)
  • Laos
    Laos
    (19)
  • Ireland
    Ireland
    (18)
  • Switzerland
    Switzerland
    (16)
  • Peru
    Peru
    (16)
  • Turkey
    Turkey
    (12)
  • Fiji
    Fiji
    (12)
  • Costa Rica
    Costa Rica
    (12)
  • India
    India
    (12)
  • Sri Lanka
    Sri Lanka
    (12)
  • Finland
    Finland
    (11)
  • Netherlands
    Netherlands
    (10)
  • Argentina
    Argentina
    (10)
  • Chile
    Chile
    (10)
  • Austria
    Austria
    (9)
  • Greece
    Greece
    (9)
  • Morocco
    Morocco
    (8)
  • Qatar
    Qatar
    (8)
  • Denmark
    Denmark
    (7)
  • Maldives
    Maldives
    (7)
  • Sweden
    Sweden
    (7)
  • Ecuador
    Ecuador
    (7)
  • Malta
    Malta
    (6)
  • Belize
    Belize
    (5)
  • Czech Republic
    Czech Republic
    (5)
  • Egypt
    Egypt
    (5)
  • Uzbekistan
    Uzbekistan
    (5)
  • Romania
    Romania
    (4)
  • Pakistan
    Pakistan
    (4)
  • Croatia
    Croatia
    (4)
  • Uruguay
    Uruguay
    (4)
  • Andorra
    Andorra
    (4)
  • Panama
    Panama
    (4)
  • Trinidad and Tobago
    Trinidad and Tobago
    (4)
  • Nigeria
    Nigeria
    (4)
  • Zambia
    Zambia
    (4)
  • Norway
    Norway
    (3)
  • Myanmar
    Myanmar
    (3)
  • Cyprus
    Cyprus
    (3)
  • Slovenia
    Slovenia
    (3)
  • Namibia
    Namibia
    (3)
  • Kenya
    Kenya
    (3)
  • Estonia
    Estonia
    (3)
  • Hungary
    Hungary
    (3)
  • Hong Kong
    Hong Kong
    (3)
  • Oman
    Oman
    (3)
  • Japan
    Japan
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Georgia
    Georgia
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Seychelles
    Seychelles
    (2)
  • Uganda
    Uganda
    (2)
  • Montenegro
    Montenegro
    (2)
  • Ghana
    Ghana
    (2)
  • Latvia
    Latvia
    (1)
  • Iran
    Iran
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Guatemala
    Guatemala
    (1)
  • Honduras
    Honduras
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Iceland
    Iceland
    (1)
  • Nicaragua
    Nicaragua
    (1)
  • Brazil
    Brazil
    (1)
  • Samoa
    Samoa
    (1)
  • Poland
    Poland
    (1)
  • Cameroon
    Cameroon
    (1)
  • Rwanda
    Rwanda
    (1)
  • Tunisia
    Tunisia
    (1)
  • Mozambique
    Mozambique
    (1)
  • Belgium
    Belgium
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Ukraine
    Ukraine
    (1)
  • Nepal
    Nepal
    (1)
  • Papua New Guinea
    Papua New Guinea
    (1)
  • Bosnia and Herzegovina
    Bosnia and Herzegovina
    (1)
  • Saint Martin (French part)
    Saint Martin (French part)
    (1)
  • New Caledonia
    New Caledonia
    (1)
  • Cook Islands
    Cook Islands
    (1)
  • El Salvador
    El Salvador
    (1)
  • Timor-Leste
    Timor-Leste
    (1)
  • Netherlands Antilles
    Netherlands Antilles
    (1)
  • Saint Lucia
    Saint Lucia
    (1)
  • Bulgaria
    Bulgaria
    (1)

Region

  • North America
    North America
    (315)
  • Europe
    Europe
    (681)
  • Asia Pacific
    Asia Pacific
    (1110)
  • Oceania
    Oceania
    (434)
  • Middle East
    Middle East
    (56)
  • South America
    South America
    (116)
  • Central America
    Central America
    (13)
  • Africa
    Africa
    (59)

Looking for specific info?

10

Effortless distribution in one clear, intuitive platform

CTO from 200 to 499 room Boutique in Sibenik (Croatia)

Verified
2 days ago
SiteMinder’s Channel Manager brings everything together under one roof in a beautifully organised, intuitive platform that makes managing our distribution effortless. Everything is clear, tidy and easy to use—a fantastic tool that simplifies our daily work.
Country Croatia
CTO
Large Hotel
Share review
9

Clear and reliable in everyday life — reporting and multi-property could be better

Revenue Manager from 100 to 199 room Boutique in Munich (Germany)

Verified
2 days ago
The structure is clear and the handling in everyday life is uncomplicated. The connection to portals including mapping works quickly and reliably. SiteMinder is continuously developed and optimized. When support is needed, it responds promptly and provides reliable solutions.
Country Germany
Revenue Manager
Large Hotel
Share review
9

Seamless setup and upgrades that stay easy to use — setup guide could improve

Director of revenue from 200 to 499 room Branded Hotel in Sydney (Australia)

Verified
2 days ago
Easy, seamless configuration and platform that at continually upgrades and improves on technology but does not forget the user experience in the process. Customer support team are an asset to this company.
Country Australia
Director of revenue
Large Hotel
Share review
10

Reliable rate management with immediate PMS inventory updates — but pricing feels steep

Yield Manager from 200 to 499 room Boutique in Palm - Eagle Beach (Caribbean)

Verified
2 days ago
Manage rates well, and there is not much downtime with channels not transmitting. Inventory is deducted immediately from our PMS.
Country Caribbean
Yield Manager
Large Hotel
Share review
10

Efficient distribution management with room for smarter forecasting

Corporate Director of Revenue from 200 to 499 room Branded Hotel in Abu Dhabi (United Arab Emirates)

Verified
2 days ago
SiteMinder is an excellent tool for a Director of Revenue, offering efficient distribution management, real-time rate and inventory updates, and valuable insights to optimise revenue performance.
Country United Arab Emirates
Corporate Director of Revenue
Large Hotel
Share review
9

Easy to manage with plenty of options

Reservation Manager from 200 to 499 room Hostel in Bangkok (Thailand)

Verified
2 days ago
SiteMinder is too much for options we can choose many functions so easy for us and we can manage our system as well.
Country Thailand
Reservation Manager
Large Hotel
Share review
9

Simple channel management with useful revenue tools

Manager from 25-49 room Bed & Breakfast & Inn in Palmerston North (New Zealand)

Verified
2 days ago
I really like the channel manager and its usage as it is pretty simple. I also like the revenue management tools incorporated within the channel manager which is very intriguing.
Country New Zealand
Manager
Small Hotel
Share review
10

Simplifies multi-channel management — reporting could be better

Asst ecom mgr from 200 to 499 room Boutique in Pattaya (Thailand)

Verified
2 days ago
What I like most about SiteMinder is its user-friendly interface and the convenience of managing multiple OTA channels in one place. It helps simplify daily operations, saves time, and makes it easier to manage rates and availability across different channels.
Country Thailand
Asst ecom mgr
Large Hotel
Share review
10

Fast, polite support that always solves our issues

Cluster Revenue & E-commerce Manager from 75-99 room Extended Stay & Serviced Apartment in Bangkok (Thailand)

Verified
2 days ago
Support team, they are professional and very polite. Always solve our issue. Handle with care and very fast. Thank you so much.
Country Thailand
Cluster Revenue & E-commerce Manager
Mid-Sized Hotel
Share review
10

Stable channel management with easy-to-read insights

Assistant Director of E-Commerce from 500+ room Boutique in Pattaya (Thailand)

Verified
2 days ago
SiteMinder Channels manager very stable and user friendly and can connect for all business partners, insights report is easy to read.
Country Thailand
Assistant Director of E-Commerce
X-Large Hotel
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Expert Q&A and Partner Recommendations

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Question:

What does this product or service do well?

Answer:

SiteMinder provides a strong solution for hotels looking to simplify their distribution strategy and manage multiple booking channels more efficiently. One of its biggest strengths is the ability to centralize availability, rates, and inventory, helping hotel teams reduce manual work and maintain consistency across different platforms. From a technology partner perspective, I particularly appreciate SiteMinder's focus on connectivity and its role in helping hotels build a more efficient and connected technology ecosystem.

by Mercedes Minghelli Vaini (Canary Technologies) on October 19, 2026

Question:

What differentiates this product or service from the competition?

Answer:

What stands out about SiteMinder is its strong presence in the hospitality industry, extensive connectivity ecosystem, and clear focus on making hotel distribution more accessible and efficient. SiteMinder has built a well-established network of technology partners and distribution channels, which is particularly valuable for hotels looking to streamline their operations while maintaining flexibility in their technology choices. Its industry experience and commitment to connectivity make it a relevant player in the hotel technology space.

by Mercedes Minghelli Vaini (Canary Technologies) on October 19, 2026

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would recommend taking a close look at how SiteMinder fits into your existing technology stack and overall distribution strategy. Having a reliable channel management solution can make a real difference in reducing operational complexity and allowing hotel teams to focus on their guests. Also, make sure to explore the integrations and connectivity options available, as choosing technology that works well together is key to building an efficient hotel operation.

by Mercedes Minghelli Vaini (Canary Technologies) on October 19, 2026

Mercedes Minghelli Vaini Theresa Prins Tiago Araújo + 117 recommend
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SiteMinder

3 years ago

Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

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SiteMinder

3 years ago

SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

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SiteMinder

3 years ago

Barrington Riverside Cottages achieves 22% revenue growth via SiteMinder’s Dynamic Revenue Plus

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SiteMinder

3 years ago

Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

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SiteMinder

3 years ago

Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

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SiteMinder

3 years ago

Belfast Africa elevates visibility, occupancy and control via SiteMinder’s platform

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SiteMinder

3 years ago

HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

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SiteMinder

3 years ago

TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

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SiteMinder

3 years ago

PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

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SiteMinder

3 years ago

How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

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SiteMinder

3 years ago

La Flora Group is confident it has found a lasting solution with SiteMinder

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SiteMinder

3 years ago

The RuMa Hotel and Residences chose SiteMinder and never looked back

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SiteMinder

3 years ago

Fuli Hot Spring Resort has all boxes ticked with SiteMinder

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SiteMinder

3 years ago

Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

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SiteMinder

4 years ago

Global Hotel Tech Leader SiteMinder Expands Hotel Commerce Platform with Acquisition of GuestJoy

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SiteMinder

4 years ago

HOMA Partners with SiteMinder to Ride New Wave of Co-Living Reservations in Thailand

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SiteMinder

4 years ago

SiteMinder Unveils Next Generation Platform To Take Hotels Into The New Hotel Commerce Era

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SiteMinder

4 years ago

SiteMinder To Drive Robinhood’s Expansion From Food Delivery To Zero-Commission Online Travel Agent

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SiteMinder

4 years ago

SiteMinder, Hopper Partner to Fuse Benefits of Online Commerce and Travel Fintech for Hotels

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SiteMinder

4 years ago

SiteMinder’s Top 12 Hotel Booking Revenue Makers of 2021 Reveal Commerce Strategies Now More Holistic

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SiteMinder

4 years ago

2021 SiteMinder Partner of the Year Awards Spotlight Hotel Industry Transformation

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SiteMinder

4 years ago

SiteMinder Debuts on the ASX with Oversubscribed AU$627M IPO and AU$1.36B Market Capitalisation

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SiteMinder

5 years ago

SiteMinder Partners With Digital Marketing Leaders To Open Up The Full Direct Booking Opportunity For Hotels

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SiteMinder

5 years ago

New Research By SiteMinder Reveals Mexican Travelers Are More Enthusiastic Yet Discerning

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SiteMinder

5 years ago

German Hotel Bookings Lead Europe’s Growth Rate, Are Back To Outpacing The Global Average

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SiteMinder

5 years ago

New SiteMinder Report Uncovers An Evolved German Traveller, Why It’s Essential Hotels Prepare

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SiteMinder

5 years ago

SiteMinder: Pandemic Has Only Intensified Enthusiasm For Travel Among Spaniards, Hotels Must Be Ready

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SiteMinder

5 years ago

SiteMinder: Traveler Demands At An All-Time High, ‘Material Consequences’ For Hotels Not Prepared

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SiteMinder

5 years ago

SiteMinder Creates the New Standard for Modern Hotel Chains and Groups to Manage Their Distribution

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SiteMinder

5 years ago

SiteMinder Enables Digital Transformation of Ona Hotels

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SiteMinder

5 years ago

Top Booking Revenue Makers of 2020 Plus Predictions and Tips for 2021

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SiteMinder

5 years ago

From Booming to Privilege: The New Realities for a Hotel Industry in Need of a Reset

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SiteMinder

5 years ago

SiteMinder Partners With AsiaPay To Simplify Hotel Customer Payments Across Asia

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SiteMinder

5 years ago

SiteMinder Launches Partner Program To Harness Local Power For Hotels Globally

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SiteMinder

6 years ago

SiteMinder Reveals the Five Stages of the Hotel Booking Reset

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SiteMinder

6 years ago

Mexico’s Hotel Booking Momentum Hits 150-Day High On SiteMinder’s World Hotel Index

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SiteMinder

6 years ago

SiteMinder Report: Majority In UK Will Travel In 2020, Seek Flexibility Over Low Cost

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SiteMinder

6 years ago

SiteMinder: ‘Domestic Travel Requires New Strategies From Thailand’s Hoteliers’

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SiteMinder

6 years ago

SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End

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SiteMinder

6 years ago

SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID

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SiteMinder

6 years ago

SiteMinder Report: Travel Desires Outweigh Safety Concerns For The Post-COVID Hotel Guest

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SiteMinder

6 years ago

SiteMinder Launches ‘Insights’ To Lead Hotels Into Intelligence, The New Era Of Distribution

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SiteMinder

6 years ago

Global Hotel Technology Leader SiteMinder Opens Berlin Office To Unlock Continental Europe

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SiteMinder

6 years ago

SiteMinder Breaks Through Billion-Dollar Valuation, Raises New Capital to Fuel Global Growth

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SiteMinder

6 years ago

SiteMinder Delivers its 100 Millionth Hotel Booking of 2019

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SiteMinder

6 years ago

SiteMinder launches the Hotel App Store

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SiteMinder

7 years ago

NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth

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SiteMinder

7 years ago

SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory

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SiteMinder

7 years ago

Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control

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SiteMinder

7 years ago

apaleo partners with SiteMinder to create an open world for hotels

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