eBook: How to diversify your hotel’s distribution strategy
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Ranked #1 out of 91 in Channel Managers
SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreSiteMinder (The Channel Manager) Overview
SiteMinder (The Channel Manager) Overview
The world’s most powerful and smart hotel channel manager, trusted by 33,000 large and small accommodation providers globally. Driving revenue and optimising distribution across the widest range of booking channels, while keeping it all in sync with over 350 PMSs and RMSs.
About SiteMinder View website
Founded in 2006 | Headquarters in The Rocks Australia | 700 employeesOur hotel commerce platform helps hotels and accommodation providers to sell, market, manage and grow from one place - with everything they need to start, upgra...
Other Products by SiteMinder
Integrates with
- Revenue Management Systems
- Property Management Systems
- Reputation Management
What customers love about SiteMinder (The Channel Manager)
Vacation Rental Manager from Vacation Rentals & Villas in San Jose (United States)
- Clear and concise instructions - Good training menu - Menu tabs and options are simple to use - Instant channel updates
Hospitality Consultant from Boutiques in Kjellerup (Denmark)
- Very simple system to work with - Integration to PMS system is also working great - Very good solution the way credit card is stored in the system - Easy and quick setup - Takes no time - Good support
Revenue Manager from Other in Istanbul (Turkey)
SiteMinder is very easy to use and is the best at managing prices and allocations. Its also very easy change to all details possible.
Expert Q&A and Partner Recommendations
What does this product or service do well?
If we compare Siteminder's channel manager with other products in the market, we find its best characteristic: it is bidirectional. It means that our kiosks can obtain the reservations from the OTA, but also they can update the availability when a guest is checking in without a previous reservation....
by Cristina García (Roommatik) on March 10, 2022
See more answers (40)What differentiates this product or service from the competition?
We are happy to collaborate with Siteminder. Their channel manager integrates perfectly with our kiosks. We obtain the reservations and discount the availability in a short time. It is essential to get a good channel manager for your hotel business.
by Cristina García (Roommatik) on March 10, 2022
See more answers (40)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for a good tool for your hotel business, this is a good choice. They include all the channels available always, the number of rooms determines the price. They are a big company, have support and sales staff in several countries.
by Cristina García (Roommatik) on March 10, 2022
See more answers (40)Features
Clients & references
References & testimonials

After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is b...

The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s lo...
Case studies
- Valentin Hotels increase online revenue by 40% in their first year with SiteMinder
- Valentín Star Hotel
- Resorts in Ciudadela, Islas Baleares
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- Spain
- Australia
- United States of America
- Mexico
- Thailand
- New Zealand
- United Kingdom
- Indonesia
- Portugal
May 17, 2022
SiteMinder (The Channel Manager) Review: User Friendly experience that can always be improved.
Cluster Revenue Manager from Boutiques in Barcelona (Spain)
What do you like most?
What I like the most is the user-friendly interface and how easy is to manage pricing, create different room types or a rateplan structe.
What do you dislike or think could be improved?
Regarding yielding, It would be nice to have a feature to select some dates instead of going day by day or directly copy the price to the whole line, as It currently is.This would allow to do some quicker...
May 10, 2022
SiteMinder (The Channel Manager) Review: Great Channel Manager
What do you like most?
With Siteminder we only need to change the availability and rates in it. We don't need to change it in every OTAs. It is save more time and minimize the error in putting the data.
What do you dislike or think could be improved?
If we can put discount for every OTAs with certain period, it would be helpful. It is also helpful, if we can put pictures in Siteminder and distribute all to the OTAs .
April 28, 2022
SiteMinder (The Channel Manager) Review: Helpful tool
What do you like most?
-we could make quick changes -super friendly with people who have not knows about this platform - efficient support by internet
What do you dislike or think could be improved?
With direct booking, it takes a lot of time change dates, or stop processing request and we need to refresh, generate links for special offers with promo codes.
April 28, 2022
SiteMinder (The Channel Manager) Review: Optimizing time and revenue
What do you like most?
no over- booking any more. easy change of rates on several channels at a time. easy communication with the online team.
What do you dislike or think could be improved?
better information about useful new channels to connect with for a given hotel, since it is easy to get lost within the long list of available channels.
April 28, 2022
SiteMinder (The Channel Manager) Review: Constant overbookings
Manager from Resorts in Palm Desert (United States of America)
What do you like most?
easy to copy rates over, easy to scroll through the years availability. easy to change inventory, easy access to guest credit card info
What do you dislike or think could be improved?
constant overbooking after 0 availability listed, rates come in 30-40 dollars less than i post, we get reservations that dont meet the minimum night stay.
April 21, 2022
SiteMinder (The Channel Manager) Review: Top notch channel manager & market intelligence
What do you like most?
Siteminder delivers what all the things it promises. User interface and it's setups are easy to configure and use. Support is also really helpful and easy to reach.
What do you dislike or think could be improved?
The data insights are something I would always like to dig into more. So that is something that you can not have too much of in my opinion.
Pricing
Recent News & Content
Resources & reports
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Sales Admin from Boutiques in (Indonesia)
Keep parity rate loaded to channel, easy use & friendly user experience. The system is integrated with our PMS and our Booking engine.