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SiteMinder (The Channel Manager)
4.6 (2717 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Kristin, Pau, Jesus + 133 more experts recommend SiteMinder
Read RecommendationsSiteMinder (The Channel Manager)
Ranked 1 (out of 149) in Channel Managers
2025 Winner
Hotel Software
Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWorld's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
93% recommended by 2678 hotels
Viceroy, Hyatt, Minor Hotels & 2675 others
Bell - AI powered product analyst
I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
SiteMinder significantly enhances hotel operations by efficiently managing room rates and availability through seamless connectivity with OTAs, minimizing human error and overbookings. Its robust integration with PMS, combined with real-time synchronization and dynamic rate management, optimizes revenue and accessibility across multiple platforms. However, areas for improvement include more flexible pricing, advanced mobile app features, and quicker customer support response times.
Viceroy, Hyatt, Minor Hotels & 2675 others
Read their reviewsPartners say
Industry experts recommend SiteMinder for its ability to simplify hotel distribution across a vast array of channels. With its extensive network of integrations, SiteMinder maximizes hotel visibility and revenue efficiently. The platform's scalability caters to both boutique and large hotels, and its constant evolution keeps it ahead in the industry. Unique features include real-time inventory synchronization and dynamic pricing capabilities, though some noted occasional integration challenges.
Kristin, Jesus, Luis and 98 others
Read their recommendationsWhat Types of Hotels SiteMinder is Popular For
Size
243 | X-Small (1-9 room)
446 | Small (10-24 room)
847 | Mid-Sized (25-74 room)
880 | Large (75-199 room)
554 | X-Large (200+ room)
Country
509 | Thailand
325 | Australia
278 | Spain
170 | United States of America
138 | Malaysia
131 | Mexico
91 | United Kingdom
84 | Indonesia
79 | New Zealand
70 | Vietnam
56 | Portugal
54 | Cambodia
47 | France
45 | Ireland
45 | Colombia
42 | Germany
34 | Philippines
32 | Taiwan
28 | China
28 | Singapore
24 | South Africa
23 | Canada
23 | Estonia
22 | Italy
21 | India
19 | Finland
17 | Laos
16 | Switzerland
16 | United Arab Emirates
16 | Czech Republic
15 | Costa Rica
15 | Peru
15 | Hungary
12 | Chile
12 | Iceland
12 | Sri Lanka
11 | Netherlands
10 | Turkey
10 | Fiji
10 | Austria
10 | Argentina
9 | Latvia
8 | Greece
7 | Morocco
7 | Cyprus
6 | Denmark
6 | Belize
6 | Maldives
6 | Malta
6 | Ecuador
5 | Romania
5 | Uruguay
5 | Sweden
4 | Trinidad and Tobago
4 | Pakistan
4 | Qatar
4 | Andorra
4 | Poland
4 | Egypt
4 | Nigeria
4 | Panama
4 | Uzbekistan
3 | Norway
3 | Zambia
3 | Croatia
3 | Myanmar
3 | Slovenia
3 | Kenya
3 | Hong Kong
3 | Saint Martin (French part)
2 | Samoa
2 | Seychelles
2 | Vanuatu
2 | Georgia
2 | Bangladesh
2 | Namibia
2 | Ukraine
1 | Zimbabwe
1 | Sierra Leone
1 | Nicaragua
1 | Japan
1 | Bahamas
1 | Iran
1 | Guatemala
1 | Honduras
1 | Brazil
1 | Cameroon
1 | Rwanda
1 | Tunisia
1 | Uganda
1 | Mozambique
1 | Belgium
1 | Montenegro
1 | Saudi Arabia
1 | Dominican Republic
1 | Nepal
1 | Papua New Guinea
1 | Oman
1 | Ghana
1 | New Caledonia
1 | Cook Islands
1 | El Salvador
1 | Timor-Leste
1 | Paraguay
1 | Botswana
Type
1245 | Boutiques
1070 | Resorts
996 | Luxury Hotels
930 | City Center Hotels
819 | Bed & Breakfast & Inns
756 | Airport/Conference Hotels
714 | Limited Service & Budget Hotels
682 | Branded Hotels
379 | Extended Stay & Serviced Apartments
241 | Hostels
197 | Vacation Rentals & Villas
153 | Motels
65 | RV Parks & Campgrounds
55 | Casinos
Region
1048 | Asia Pacific
770 | Europe
421 | Oceania
324 | North America
118 | South America
54 | Africa
43 | Middle East
15 | Central America
Category
2717 | Channel Managers
1291 | Booking Engine
334 | Website Design
324 | Rate Shopping
156 | Hotel Metasearch Management Software
142 | Upselling Software
133 | Guest Messaging Software
Didn’t find what you were looking for?
What is SiteMinder?
Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder (The Channel Manager) is a robust hotel distribution platform designed to maximize revenue by efficiently managing and synchronizing room inventory and rates across multiple online travel agencies (OTAs). It prevents overbookings and enhances hotel visibility with real-time updates, ensuring optimal market presence. The platform is appreciated for its user-friendly interface, extensive integration network, and comprehensive analytics that support data-driven decision-making. Ideal for both boutique and large hotels, it simplifies operations and drives growth while ensuring seamless connectivity with over 350 property management systems and revenue management systems.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SiteMinder Reviews Analyzed: 293
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SiteMinder Expert Recommendations Analyzed: 95
Read expert recommendationsDescription provided by SiteMinder
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SiteMinder's Provided Description:
"The world’s most powerful and smart hotel channel manager, trusted by 50,000 large and small accommodation providers globally. Driving revenue and optimising distribution across the widest range of booking channels, while keeping it all in sync with over 350 PMSs and RMSs."
FAQs
Capabilities
Channel Manager
Channel Manager
Gain access to 450+ booking channels. Be seen across the world’s largest network of online booking channels – including Booking.com, Expedia, Airbnb, Google Hotel Ads, Trivago and the Global Distribution System.
Reservations management
Reservations management
Easily manage your reservations and sensitive guest data from booking to check-out.
Automate payments
Automate payments
Enjoy peace of mind with a seamless, secure payments tool which validates credit cards, takes payments, processes refunds and more.
Business insights dashboard
Business insights dashboard
Outperform the competition with actionable insights. Maximise every revenue opportunity with clear and meaningful insights, right at your fingertips.
Robust integrations ecosystem
Robust integrations ecosystem
Easily connect SiteMinder with your existing technology, or grow your accommodation business by tapping into the industry’s largest ecosystem integrations, apps and partners.
Multi-property
Multi-property
Configure room rates and launch distribution strategies across properties, brands and clusters at scale within minutes – all in a single place.
Features
Rate Management
4/5 features
Room Type Mapping
4/5 features
Automation & Syncing
4/5 features
Administration & Settings
4/5 features
Analytics & Reporting
4/5 features
Other
1/1 features
Available Add-ons & Modules
SiteMinder Pay
Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.
SiteMinder Demand Plus
Hotel Metasearch Management Software
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.
Guest Engagement
Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in exeerience, send personalised upsell offers, request feedback from guests and more.
Website Builder
Website Design
Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand
SiteMinder Reviews Summary
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5
Recommended by
Achievements
This vendor's trending score is rising, SiteMinder (The Channel Manager) is the #1 most trending product in the Channel Managers category (out of 149) and the #29 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
SiteMinder Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
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SiteMinder Case Studies
Roomzzz on track to reach its full potential with help from SiteMinder’s platform
Distinctive Concept Hotels boosts occupancy to 80% with SiteMinder’s platform
Tulum (Mexico)
Kindness Hotel (康橋商旅) achieves 100% growth in online bookings with help from SiteMinder’s platform
Taitung City (Taiwan)
SiteMinder drives 30% booking growth for Batu Karang Lembongan Resort & Spa
Jungutbatu (Bali)
From manual struggles to smart solutions: SiteMinder powers success at Sotetsu Grand Fresa Taipei Ximen
Taipei (Taiwan)
VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform
Vomo Island (Mamanuca Islands)
Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform
Ohrid (Republic of North Macedonia)
From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform
Banos (Ecuador)
SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation
Paris (France)
Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform
Granada (Spain)
SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei
Sanchong (Taiwan)
14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform
LagunaBeach (United States of America)
SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume
Ubud (Indonesia)
Aligned Corporate Residences runs four locations seamlessly with SiteMinder.
Mackay (Australia)
Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder
Abbotsford (Australia)
Hotel Palau Fugit maximises productivity and sales with SiteMinder
Girona (Spain)
Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%
Legian (Bali)
Mutiara Carita achieves major direct bookings surge thanks to SiteMinder
Pandeglang (Indonesia)
Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder
Malaga (Spain)
Deutsches Haus saves three hours of work every day with SiteMinder
Bonn (Germany)
The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783
Langenargen (Germany)
Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder
Kerobokan Kelod (Bali)
SiteMinder successfully helps Urban Rest expand global footprint and streamline operations
Sydney (Australia)
SiteMinder helps Infinity8 Bali develop easy strategies for success
Jimbaran (Bali)
Grün Resorts Bali relies on SiteMinder to support rapid growth
Pecatu (Indonesia)
Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder
Pigeon Forge (United States of America)
City Oasis Inn finds perfect partner with SiteMinder’s smart platform
Townsville (Australia)
SiteMinder supports Invergarry Hotel’s improved guest experience
Invergarry (United Kingdom)
Brady Hotels & Apartments gains game-changing support and success with SiteMinder
Melbourne (Australia)
Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings
Kedewatan (Bali)
Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder
Seminyak (Bali)
Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder
Berlin (Germany)
The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform
Salzburg (Austria)
Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder
Payangan (Bali)
How Villa Italia profited from switching to SiteMinder’s channel manager
Munich (Germany)
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Balearic Islands)
Town Hotel optimises online distribution and efficiency with SiteMinder
Wiesbaden (Germany)
Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder
Lamai Beach (Thailand)
Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder
Dangast (Germany)
Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy
Bilbao (Spain)
SiteMinder helps Hotel Kragemann generate more direct bookings with less effort
Simmerath (Germany)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Bangkok (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Ubud (Bali)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Mangsit (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
Tagum City (Philippines)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Ogunquit (United States of America)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Sydney (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
London (United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Melbourne (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Khao Lak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
Yuchi (Taiwan)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kuta (Bali)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
Melanie Joice Agrimano
Revenue manager @
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
Nuno Sacramento
e-commerce Manager @
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
Bernd Mauritz
Revenue Systems & Project Manager @
GCH Hotel Group
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
Max Herbst
Head of Revenue Management @
DORMERO Hotel Berlin Ku'damm
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
José Morilla
Commercial Director @
Casa Palacio Maria Luisa - Jerez
Featured Customers
More Products by SiteMinder
Hotelier Rating
Looking for specific info?
9
Good service
Reservation from 50-74 room Resort in Caorle (Italy)
Verified
1 days ago
Very good product, fast and competent customer service, I'm very happy working with them. I recommend them to other businesses.
Italy
Italy
Reservation
Mid-Sized Hotel
10
It's an amazing system
Sales from 50-74 room in La Mercedes (Colombia)
Verified
2 days ago
SiteMinder is incredibly helpful for our entire online sales strategy. It offers excellent integrations and rate and room management. It really helps us and works very well. Thanks to the support team, Ravi, and everyone else for such great service.
Colombia
Colombia
Sales
Mid-Sized Hotel
10
It’s user-friendly and easy to navigate.
Seles & Marketing Manager from 50-74 room Bed & Breakfast & Inn in Chaweng (Thailand)
Verified
2 days ago
- Channel Manager.
- Not complicated function using.
- Easy to use with all functions and supported by a great team.
Thailand
Thailand
Seles & Marketing Manager
Mid-Sized Hotel
10
Hotel Connection
Distribution apprentice from 500+ room Bed & Breakfast & Inn in Cartagena (Colombia)
Verified
3 days ago
The speed and friendliness with which the required support for the hotels was provided made me find Ravi's service very effective.
Colombia
Colombia
Distribution apprentice
X-Large Hotel
10
Super efficient and helpful
Revenue Manager from 100 to 199 room Resort in Adelaide (Australia)
Verified
4 days ago
Kath was super quick in assisting and updating channel settings which will help me connect a channel, and gave me an extra link with information that will assist me in connecting.
Australia
Australia
Revenue Manager
Large Hotel
8
Experience
Sales Office Manager from 100 to 199 room in Bangkok (Thailand)
Verified
4 days ago
It is easy for the center for control the room and can connect with PMS We can manage the rate in one website.
Thailand
Thailand
Sales Office Manager
Large Hotel
8
Channel Manager
E-Marketing Manager from 500+ room Branded Hotel in Bangkok (Thailand)
Verified
4 days ago
Systems
- Functions is not complicated to use.
- Many OTAs to connect.
- Friendly User.
- Support 24/7 by chat bot.
Thailand
Thailand
E-Marketing Manager
X-Large Hotel
10
Simple & Familiar
Assistant Business Development Manager from 500+ room Branded Hotel in Chiang Mai (Thailand)
Verified
5 days ago
The system is a prototype for many hotel software platforms.
Its operation is very familiar and works smoothly, with very few issues during use.
Thailand
Thailand
Assistant Business Development Manager
X-Large Hotel
10
Easy for Life!
Revenue Manager from 100 to 199 room Extended Stay & Serviced Apartment in Bangkok (Thailand)
Verified
5 days ago
- Easy and transparent room and rate plan setup, with derived rates offering the most efficient pricing solution.
- One-click rate updates.
- All essential performance insights on a single dashboard.
- A budget-friendly booking engine solution.
Thailand
Thailand
Revenue Manager
Large Hotel
10
Smooth and Efficient Experience
General Manager from 50-74 room Bed & Breakfast & Inn in Chiang Mai (Thailand)
Verified
5 days ago
- Very simple and convenient to use.
- Support team is responsive and easy to contact.
- Overall process is smooth and stress-free.
Thailand
Thailand
General Manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Introducing new features that are the first of their kind, and are always open to working with partners who have a genuine interest. Work very well and wanting to ensure hoteliers have the best possible setup for their properties whatever that may look like.
Showing all answers to: "What does this product or service do well?"
Introducing new features that are the first of their kind, and are always open to working with partners who have a genuine interest. Work very well and wanting to ensure hoteliers have the best possible setup for their properties whatever that may look like.
Siteminder stands out for how seamlessly it connects hotels with the world’s major distribution channels while keeping everything incredibly easy to manage. Their platform feels reliable and built with hoteliers in mind — it simplifies complexity rather than adding to it. Beyond the technology, their customer support team is responsive and genuinely proactive, which makes a big difference in day-to-day operations. It’s a product that delivers both stability and innovation, and that’s not easy to find.
SiteMinder does an excellent job helping us connect seamlessly with multiple hotel PMSs. It’s also a fantastic channel manager that simplifies distribution and improves efficiency. It’s definitely an enabler for our business growth.
SiteMinder is a reliable and widely-used channel manager that helps hotels efficiently distribute inventory across OTAs and direct booking channels. It’s user-friendly, stable, and integrates well with other hospitality systems, making it easier for properties to manage rates and availability in real time.
This robust channel manager allows the hotelier to manage availability and rates from one place, saving time and avoiding errors. In addition, through this connection, Mirai's reservation system automatically notifies the Channel Manager of reservations and cancellations.
Question:
What differentiates this product or service from the competition?
Answer:
The depth in the range of features they have is not matched by anyone else, and they are a true partner rather than just another company. They work together with you very well and are always looking at ways to help you keep your product at the forefront with them.
Showing all answers to: "What differentiates this product or service from the competition?"
The depth in the range of features they have is not matched by anyone else, and they are a true partner rather than just another company. They work together with you very well and are always looking at ways to help you keep your product at the forefront with them.
What sets Siteminder apart is how effortless it makes complexity feel. The platform works like a backstage crew at a great show — invisible but essential, ensuring every channel, booking, and rate syncs perfectly. It’s tech that empowers, not overwhelms — and that’s a rare thing in this industry.
Exceptional customer service and responsiveness. SiteMinder stands out for the depth and reliability of its integrations, wide connectivity across platforms, and consistent system stability that supports scalable growth.
SiteMinder stands out for its global reach and strong ecosystem of integrations. It’s a trusted name in the industry, especially for independent hotels and small groups looking for scalability without complexity. Their investment in direct booking tools and analytics also sets them apart.
Siteminder's channel manager offers a global reach with a large number of distribution channels, as well as a powerful, intuitive and easy-to-use interface. In addition, it is a solution for different types of properties.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
If you are not entirely certain about your distribution strategy or want to look at a large scope distribution then this would be a wonderful product, particularly the new Channels Plus which makes OTA connection much easier.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
If you are not entirely certain about your distribution strategy or want to look at a large scope distribution then this would be a wonderful product, particularly the new Channels Plus which makes OTA connection much easier.
Don’t overthink it — just get started. Siteminder is one of those tools that proves its value the moment you begin using it. The setup is smoother than you expect, and once everything’s running, you’ll wonder how you ever managed distribution without it. Invest a bit of time in exploring all the features early on — it’ll pay you back every single day.
My advice would be to take full advantage of SiteMinder’s integration capabilities early on. It’s a reliable bridge between your PMS and major distribution channels, but the real value comes from properly setting up and mapping your inventory from the start. Once configured, it saves a tremendous amount of time, reduces overbooking risks, and ensures your rates and availability stay perfectly synced across all channels. Their support team is responsive and knowledgeable, so don’t hesitate to lean on them during setup to get the most out of the platform.
If you’re looking for a dependable, well-integrated channel manager with broad OTA coverage and strong support, SiteMinder is a solid choice. It’s especially helpful for hotels that want to simplify distribution and boost direct bookings with less manual work.
I would definitely recommend hotels to consider Siteminder as an option to manage availability, inventory and prices for their hotels. A tool with a wide range of integrated channels from all over the world and for all types of properties.
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