Popular in Operations
Popular in Revenue Management
Popular in Marketing
Popular in Guest Experience
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SiteMinder (The Channel Manager)
4.6 (2458 REVIEWS)
Yumiko, Estefanía, Liliana + 129 more experts recommend SiteMinder
Read RecommendationsRanked 1 (out of 130) in Channel Managers
Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWorld's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.
93% recommended by 2465 hotels
Viceroy, Hyatt, Minor Hotels & 2462 others
Bell - AI powered product analyst
I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
SiteMinder's Channel Manager is a robust solution for hotels seeking to maximize revenue by streamlining distribution. It excels in real-time inventory and rate synchronization, preventing overbookings and ensuring optimal visibility across OTAs. Users appreciate its ease of use, integration capabilities, and comprehensive analytics, which enable data-driven strategy refinement and improved market positioning. Despite occasional calls for enhanced reporting and mobile app features, it's widely recommended for efficient operations and revenue growth.
Viceroy, Hyatt, Minor Hotels & 2462 others
Read their reviewsPartners say
Industry experts recommend SiteMinder for its ability to simplify hotel distribution across a vast array of channels. With its extensive network of integrations, SiteMinder maximizes hotel visibility and revenue efficiently. The platform's scalability caters to both boutique and large hotels, and its constant evolution keeps it ahead in the industry. Unique features include real-time inventory synchronization and dynamic pricing capabilities, though some noted occasional integration challenges.
Yumiko, Estefanía, Liliana and 95 others
Read their recommendationsWhat Types of Hotels SiteMinder is Popular For
Size
241 | X-Small (1-9 room)
413 | Small (10-24 room)
758 | Mid-Sized (25-74 room)
790 | Large (75-199 room)
495 | X-Large (200+ room)
Country
374 | Thailand
322 | Australia
271 | Spain
166 | United States of America
125 | Mexico
111 | Malaysia
90 | United Kingdom
76 | Indonesia
76 | New Zealand
66 | Vietnam
53 | Portugal
52 | Cambodia
47 | France
44 | Ireland
41 | Germany
39 | Colombia
30 | Philippines
30 | Taiwan
25 | China
25 | Singapore
24 | South Africa
23 | Estonia
22 | Canada
21 | Italy
20 | India
19 | Finland
16 | Laos
16 | Czech Republic
15 | Costa Rica
15 | United Arab Emirates
15 | Hungary
13 | Switzerland
12 | Chile
12 | Iceland
11 | Netherlands
11 | Turkey
11 | Sri Lanka
10 | Fiji
10 | Austria
10 | Argentina
9 | Latvia
8 | Greece
8 | Cyprus
6 | Denmark
6 | Ecuador
5 | Morocco
5 | Belize
5 | Romania
5 | Pakistan
5 | Uruguay
5 | Malta
4 | Trinidad and Tobago
4 | Maldives
4 | Qatar
4 | Peru
4 | Sweden
4 | Andorra
4 | Poland
4 | Egypt
4 | Nigeria
4 | Panama
3 | Norway
3 | Zambia
3 | Croatia
3 | Myanmar
3 | Slovenia
3 | Kenya
3 | Uzbekistan
3 | Saint Martin (French part)
2 | Samoa
2 | Seychelles
2 | Vanuatu
2 | Georgia
2 | Bangladesh
2 | Namibia
2 | Hong Kong
2 | Ukraine
1 | Zimbabwe
1 | Sierra Leone
1 | Nicaragua
1 | Japan
1 | Bahamas
1 | Iran
1 | Guatemala
1 | Honduras
1 | Brazil
1 | Cameroon
1 | Rwanda
1 | Tunisia
1 | Uganda
1 | Mozambique
1 | Belgium
1 | Montenegro
1 | Saudi Arabia
1 | Dominican Republic
1 | Nepal
1 | Papua New Guinea
1 | Oman
1 | Ghana
1 | New Caledonia
1 | Cook Islands
1 | El Salvador
1 | Paraguay
1 | Botswana
Type
1114 | Boutiques
955 | Resorts
923 | Luxury Hotels
846 | City Center Hotels
755 | Bed & Breakfast & Inns
679 | Airport/Conference Hotels
642 | Limited Service & Budget Hotels
636 | Branded Hotels
370 | Extended Stay & Serviced Apartments
220 | Hostels
179 | Vacation Rentals & Villas
151 | Motels
64 | RV Parks & Campgrounds
51 | Casinos
Region
852 | Asia Pacific
752 | Europe
415 | Oceania
313 | North America
101 | South America
52 | Africa
44 | Middle East
14 | Central America
Category
2458 | Channel Managers
1176 | Booking Engine
304 | Website Design
290 | Rate Shopping
141 | Hotel Metasearch Management Software
134 | Upselling Software
123 | Guest Messaging Software
Didn’t find what you were looking for?
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
SiteMinder Reviews Analyzed: 72
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
SiteMinder Expert Recommendations Analyzed: 95
Read expert recommendationsDescription provided by SiteMinder
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
SiteMinder's Provided Description:
"The world’s most powerful and smart hotel channel manager, trusted by 40,000 large and small accommodation providers globally. Driving revenue and optimising distribution across the widest range of booking channels, while keeping it all in sync with over 350 PMSs and RMSs."
Capabilities
Channel Manager
Reservations management
Automate payments
Business insights dashboard
Features
Rate Management
Room Type Mapping
Automation & Syncing
Administration & Settings
Analytics & Reporting
Other
Available Add-ons & Modules
SiteMinder Pay
Payments Processing SoftwareSiteMinder Demand Plus
Hotel Metasearch Management SoftwareGuest Engagement
Guest Messaging SoftwareWebsite Builder
Website DesignRecommended by
Achievements
This vendor's trending score is rising, SiteMinder (The Channel Manager) is the #1 most trending product in the Channel Managers category (out of 130) and the #41 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreSiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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SiteMinder Case Studies
VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform
Vomo Island (Mamanuca Islands)
Villa Varosh perfectly balances efficiency and guest experience with SiteMinder’s platform
Ohrid (Republic of North Macedonia)
From fragmented to flourishing: How Luna Volcán transformed their revenue performance by 363% with SiteMinder’s unified platform
Banos (Ecuador)
SiteMinder & Edgar Suites: The perfect alliance between high-end hospitality and technological innovation
Paris (France)
Casa Palacete 1822 maximises rate control and prevents overbookings with SiteMinder’s platform
Granada (Spain)
SiteMinder drives 180% revenue boost for 眷村 Guest House 1954 in Taipei
Sanchong (Taiwan)
14 West Boutique Hotel streamlines distribution and revenue with SiteMinder’s platform
LagunaBeach (United States of America)
SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume
Ubud (Indonesia)
Aligned Corporate Residences runs four locations seamlessly with SiteMinder.
Mackay (Australia)
Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder
Abbotsford (Australia)
Hotel Palau Fugit maximises productivity and sales with SiteMinder
Girona (Spain)
Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%
Legian (Bali)
Mutiara Carita achieves major direct bookings surge thanks to SiteMinder
Pandeglang (Indonesia)
Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder
Malaga (Spain)
Deutsches Haus saves three hours of work every day with SiteMinder
Bonn (Germany)
The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783
Langenargen (Germany)
Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder
Kerobokan Kelod (Bali)
SiteMinder successfully helps Urban Rest expand global footprint and streamline operations
Sydney (Australia)
SiteMinder helps Infinity8 Bali develop easy strategies for success
Jimbaran (Bali)
Grün Resorts Bali relies on SiteMinder to support rapid growth
Pecatu (Indonesia)
Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder
Pigeon Forge (United States of America)
City Oasis Inn finds perfect partner with SiteMinder’s smart platform
Townsville (Australia)
SiteMinder supports Invergarry Hotel’s improved guest experience
Invergarry (United Kingdom)
Brady Hotels & Apartments gains game-changing support and success with SiteMinder
Melbourne (Australia)
Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings
Kedewatan (Bali)
Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder
Seminyak (Bali)
Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder
Berlin (Germany)
The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform
Salzburg (Austria)
Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder
Payangan (Bali)
How Villa Italia profited from switching to SiteMinder’s channel manager
Munich (Germany)
Palladium Hotel Group accelerates its growth with SiteMinder
Sant Antoni de Portmany (Balearic Islands)
Town Hotel optimises online distribution and efficiency with SiteMinder
Wiesbaden (Germany)
Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder
Lamai Beach (Thailand)
Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder
Dangast (Germany)
Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy
Bilbao (Spain)
SiteMinder helps Hotel Kragemann generate more direct bookings with less effort
Simmerath (Germany)
Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder
Bangkok (Thailand)
The Phala Group Optimise Channel Management and Boost Revenue
Ubud (Bali)
Hotel Amicizia improves room management with SiteMinder
Rimini (Italy)
Qunci Villas enjoys the great benefits of hotel integration with SiteMinder
Mangsit (Indonesia)
Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform
Kuching (Malaysia)
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
Mu Si (Thailand)
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
Cha-am (Thailand)
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
Tagum City (Philippines)
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
Ogunquit (United States of America)
HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels
Ratsada (Thailand)
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
Sydney (Australia)
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
London (United Kingdom)
How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property
Melbourne (Australia)
La Flora Group is confident it has found a lasting solution with SiteMinder
Khao Lak (Thailand)
The RuMa Hotel and Residences chose SiteMinder and never looked back
Kuala Lumpur (Malaysia)
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
Yuchi (Taiwan)
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
Kuta (Bali)
References
"From the front office and reservations, to our revenue, sales and marketing teams, the Hotel App Store can help us to reach all our guests in a more convenient way and guide us towards more efficient customer service."
"The Hotel App Store is a great opportunity to find ready-made solutions we haven't thought of or are unable to find. It has become a trusted marketplace for services that, under normal circumstances, would come with the hassle of extra developments and integrations."
"After a competitive review of the world’s leading channel management systems, we chose SiteMinder’s Channel Manager as the product that could provide us with an unmatched competitive edge. It is business critical in today’s rapidly changing distribution landscape to have disparate systems connected via a robust and reliable platform."
"The power SiteMinder’s Channel Manager gives to us to access both local and global markets is unsurpassed, and it’s the reason it is the leader in the market today. Supported by the company’s local customer service, SiteMinder’s Channel Manager has empowered our hotel business to increase year-on-year room nights by 45 percent and year-on-year revenue by 33 percent, while significantly reducing the cost of acquiring guests."
"SiteMinder’s Channel Manager has given us direct access to new distribution channels through which we can now sell our over-300 rooms. And best of all, the updates from our property management system to those channels works two ways – in real-time – so we can optimize and sell our rooms right up to the last minute without any fear of being overbooked."
Featured Customers
More Products by SiteMinder
Hotelier Rating
Looking for specific info?
Highly Recommend
Guest Service Agent from in Bangkok (Thailand)
The system works quite well. There aren't many problems.
E-Commerce Assistant Manager from 75-99 room Hostel in (Thailand)
Good system and service
Reservations from 50-74 room Bed & Breakfast & Inn in Ko Samet (Thailand)
Mapping rate plan
Manager Online Distribution from 500+ room Bed & Breakfast & Inn in Phnom Penh (Cambodia)
The system is user-friendly, easy to set up, and highly stable.
Cluster Revenue & E-commerce Manager from 75-99 room Extended Stay & Serviced Apartment in Bangkok (Thailand)
Reliable and Efficient Channel Manager for Hotel Distribution
HRM from 100 to 199 room Boutique in Bangkok (Thailand)
Channel Manager Easy to use, not complicated
Sale from 75-99 room Boutique in Bangkok (Thailand)
Reliable connections and constant innovation to boost sales.
Ecommerce & Revenue from 75-99 room Limited Service & Budget Hotel in Bogota (Colombia)
SiteMinder helped our boutique hotels grow direct revenue and work smarter across channels
Manager from 10 to 24 room Boutique in Cartagena (Colombia)
Real time update and can connect with many agents
Senior Ecommerce Manager from 75-99 room Boutique in Lamai Beach (Thailand)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
SiteMinder is a reliable and widely-used channel manager that helps hotels efficiently distribute inventory across OTAs and direct booking channels. It’s user-friendly, stable, and integrates well with other hospitality systems, making it easier for properties to manage rates and availability in real time.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
SiteMinder stands out for its global reach and strong ecosystem of integrations. It’s a trusted name in the industry, especially for independent hotels and small groups looking for scalability without complexity. Their investment in direct booking tools and analytics also sets them apart.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you’re looking for a dependable, well-integrated channel manager with broad OTA coverage and strong support, SiteMinder is a solid choice. It’s especially helpful for hotels that want to simplify distribution and boost direct bookings with less manual work.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
SiteMinder
2 weeks ago
VOMO Island Fiji achieves operational efficiency and extensive revenue growth with help from SiteMinder’s platform
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Global Hotel Industry Eyes Billions in Potential Revenue Through Deepened System Connectivity: SiteMinder Research
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UK Hotels Prepare for Revenue Lift as August Bank Holiday Weekend Sees Strong Booking Numbers: SiteMinder
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UEFA Champions League Final Brings 32% Booking Boost to German Hotels: SiteMinder
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New SiteMinder Report: Over 75% of Mexican Travelers More Likely to Travel for Events in 2025, Defying Cost-of-Living Pressures
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Indonesian Travelers Crowned the Most Eco-Conscious Globally, According to New SiteMinder Report
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2 years ago
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2 years ago
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2 years ago
Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.
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2 years ago
SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.
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2 years ago
Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property
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2 years ago
Olive House Apartments solve overbookings with SiteMinder and see direct revenue success
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2 years ago
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2 years ago
TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property
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2 years ago
PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property
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2 years ago
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2 years ago
La Flora Group is confident it has found a lasting solution with SiteMinder
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2 years ago
The RuMa Hotel and Residences chose SiteMinder and never looked back
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2 years ago
Fuli Hot Spring Resort has all boxes ticked with SiteMinder
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2 years ago
Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder
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3 years ago
Global Hotel Tech Leader SiteMinder Expands Hotel Commerce Platform with Acquisition of GuestJoy
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3 years ago
HOMA Partners with SiteMinder to Ride New Wave of Co-Living Reservations in Thailand
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3 years ago
SiteMinder Unveils Next Generation Platform To Take Hotels Into The New Hotel Commerce Era
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3 years ago
SiteMinder To Drive Robinhood’s Expansion From Food Delivery To Zero-Commission Online Travel Agent
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3 years ago
SiteMinder, Hopper Partner to Fuse Benefits of Online Commerce and Travel Fintech for Hotels
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3 years ago
SiteMinder’s Top 12 Hotel Booking Revenue Makers of 2021 Reveal Commerce Strategies Now More Holistic
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3 years ago
2021 SiteMinder Partner of the Year Awards Spotlight Hotel Industry Transformation
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3 years ago
SiteMinder Debuts on the ASX with Oversubscribed AU$627M IPO and AU$1.36B Market Capitalisation
SiteMinder
3 years ago
SiteMinder Partners With Digital Marketing Leaders To Open Up The Full Direct Booking Opportunity For Hotels
SiteMinder
4 years ago
New Research By SiteMinder Reveals Mexican Travelers Are More Enthusiastic Yet Discerning
SiteMinder
4 years ago
German Hotel Bookings Lead Europe’s Growth Rate, Are Back To Outpacing The Global Average
SiteMinder
4 years ago
New SiteMinder Report Uncovers An Evolved German Traveller, Why It’s Essential Hotels Prepare
SiteMinder
4 years ago
SiteMinder: Pandemic Has Only Intensified Enthusiasm For Travel Among Spaniards, Hotels Must Be Ready
SiteMinder
4 years ago
SiteMinder: Traveler Demands At An All-Time High, ‘Material Consequences’ For Hotels Not Prepared
SiteMinder
4 years ago
SiteMinder Creates the New Standard for Modern Hotel Chains and Groups to Manage Their Distribution
SiteMinder
4 years ago
SiteMinder Enables Digital Transformation of Ona Hotels
SiteMinder
4 years ago
Top Booking Revenue Makers of 2020 Plus Predictions and Tips for 2021
SiteMinder
4 years ago
From Booming to Privilege: The New Realities for a Hotel Industry in Need of a Reset
SiteMinder
4 years ago
SiteMinder Partners With AsiaPay To Simplify Hotel Customer Payments Across Asia
SiteMinder
4 years ago
SiteMinder Launches Partner Program To Harness Local Power For Hotels Globally
SiteMinder
4 years ago
SiteMinder Reveals the Five Stages of the Hotel Booking Reset
SiteMinder
5 years ago
Mexico’s Hotel Booking Momentum Hits 150-Day High On SiteMinder’s World Hotel Index
SiteMinder
5 years ago
SiteMinder Report: Majority In UK Will Travel In 2020, Seek Flexibility Over Low Cost
SiteMinder
5 years ago
SiteMinder: ‘Domestic Travel Requires New Strategies From Thailand’s Hoteliers’
SiteMinder
5 years ago
SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End
SiteMinder
5 years ago
SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID
SiteMinder
5 years ago
SiteMinder Report: Travel Desires Outweigh Safety Concerns For The Post-COVID Hotel Guest
SiteMinder
5 years ago
SiteMinder Launches ‘Insights’ To Lead Hotels Into Intelligence, The New Era Of Distribution
SiteMinder
5 years ago
Global Hotel Technology Leader SiteMinder Opens Berlin Office To Unlock Continental Europe
SiteMinder
5 years ago
SiteMinder Breaks Through Billion-Dollar Valuation, Raises New Capital to Fuel Global Growth
SiteMinder
5 years ago
SiteMinder Delivers its 100 Millionth Hotel Booking of 2019
SiteMinder
5 years ago
SiteMinder launches the Hotel App Store
SiteMinder
6 years ago
NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth
SiteMinder
6 years ago
SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory
SiteMinder
6 years ago
Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control
SiteMinder
6 years ago
apaleo partners with SiteMinder to create an open world for hotels
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SiteMinder has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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