SiteMinder (The Channel Manager)

4.6 (2292 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Estefanía, Liliana, Christoph + 128 more experts recommend SiteMinder

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SiteMinder (The Channel Manager)

4.6 (2292 REVIEWS)

Ranked 1 (out of 110) in Channel Managers

2025 Winner Hotel Software

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

World's most powerful channel manager, managing rooms and rates on 450+ hotel booking channels, in real-time.

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Bell avatar Bell - AI powered product analyst

I analyzed all of SiteMinder’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like SiteMinder for its robust channel management features, enhancing distribution and revenue optimization. It offers seamless integration with various OTAs, ensuring real-time rate and availability updates to maximize occupancy and minimize manual errors. Its intuitive interface supports quick learning and efficient operations, while detailed analytics provide insights for strategic decision-making. Potential areas for improvement include fine-tuning direct booking capabilities and addressing some technical support delays.

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Viceroy, Hyatt, Minor Hotels & 2316 others

Read their reviews

Partners say

Industry experts recommend SiteMinder for its ability to simplify hotel distribution across a vast array of channels. With its extensive network of integrations, SiteMinder maximizes hotel visibility and revenue efficiently. The platform's scalability caters to both boutique and large hotels, and its constant evolution keeps it ahead in the industry. Unique features include real-time inventory synchronization and dynamic pricing capabilities, though some noted occasional integration challenges.

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Estefanía, Liliana, Christoph and 128 others

Read their recommendations

What Types of Hotels SiteMinder is Popular For

Size

236 | X-Small (1-9 room)

382 | Small (10-24 room)

708 | Medium (25-74 room)

730 | Large (75-199 room)

465 | X-Large (200+ room)

Country

341 | Thailand

313 | Australia

251 | Spain

157 | United States of America

113 | Mexico

97 | Malaysia

82 | United Kingdom

73 | New Zealand

67 | Indonesia

66 | Vietnam

49 | Cambodia

48 | Portugal

44 | France

42 | Ireland

39 | Germany

35 | Colombia

31 | Philippines

27 | Taiwan

25 | Singapore

25 | China

23 | Estonia

21 | Canada

21 | South Africa

20 | Italy

19 | India

19 | Finland

16 | Laos

15 | Czech Republic

15 | Hungary

14 | Costa Rica

14 | United Arab Emirates

13 | Switzerland

12 | Iceland

10 | Austria

10 | Fiji

10 | Sri Lanka

10 | Argentina

10 | Chile

9 | Latvia

7 | Cyprus

7 | Greece

5 | Malta

5 | Belize

5 | Uruguay

5 | Denmark

5 | Ecuador

5 | Pakistan

5 | Morocco

4 | Sweden

4 | Peru

4 | Qatar

4 | Poland

4 | Maldives

4 | Egypt

4 | Romania

4 | Trinidad and Tobago

3 | Kenya

3 | Nigeria

3 | Panama

3 | Uzbekistan

3 | Norway

3 | Slovenia

3 | Andorra

3 | Croatia

3 | Myanmar

2 | Georgia

2 | Zambia

2 | Seychelles

2 | Hong Kong

2 | Ukraine

2 | Vanuatu

2 | Namibia

2 | Turkey

2 | Samoa

2 | Bangladesh

2 | Saint Martin (French part)

1 | Nicaragua

1 | Papua New Guinea

1 | Nepal

1 | Oman

1 | Netherlands

1 | Dominican Republic

1 | Saudi Arabia

1 | Montenegro

1 | Zimbabwe

1 | Paraguay

1 | Belgium

1 | Mozambique

1 | Uganda

1 | Tunisia

1 | Japan

1 | Bahamas

1 | Rwanda

1 | Cameroon

1 | Brazil

1 | Iran

1 | Honduras

1 | Sierra Leone

1 | Guatemala

Type

990 | Boutiques

879 | Resorts

826 | Luxury Hotels

766 | City Center Hotels

689 | Bed & Breakfast & Inns

597 | Airport/Conference Hotels

568 | Branded Hotels

557 | Limited Service & Budget Hotels

338 | Extended Stay & Serviced Apartments

194 | Hostels

155 | Vacation Rentals & Villas

143 | Motels

51 | RV Parks & Campgrounds

47 | Casinos

Region

789 | Asia Pacific

695 | Europe

401 | Oceania

291 | North America

91 | South America

45 | Africa

34 | Middle East

13 | Central America

Category

2292 | Channel Managers

1112 | Booking Engine

289 | Website Design

272 | Rate Shopping

131 | Upselling Software

127 | Hotel Rate Parity

126 | Hotel Metasearch Management Software

111 | Guest Messaging Software

What is SiteMinder?

Founded in 2006 | Headquarters in The Rocks (Australia) | 700 employees
SiteMinder (The Channel Manager) is a robust and user-friendly channel management software designed to help hoteliers easily manage and optimize their distribution across a multitude of online travel agencies (OTAs) and booking platforms. By providing real-time updates of rates and inventory, it ensures that all listings are current and synchronized, significantly reducing the risks of overbooking and maintaining rate parity. Integrated with over 350 Property Management Systems (PMS) and Revenue Management Systems (RMS), it streamlines operations and helps maximize occupancy and revenue. SiteMinder’s insights and reporting tools offer actionable data, allowing hotels to refine their strategies and efficiently reduce manual workloads.

View website

Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of SiteMinder products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by SiteMinder

FAQs

Capabilities

Channel Manager

Reservations management

Automate payments

Business insights dashboard

Robust integrations ecosystem

Features

Rate Management

4/5 features

Room Type Mapping

4/5 features

Automation & Syncing

4/5 features

Administration & Settings

4/5 features

Analytics & Reporting

4/5 features

Available Add-ons & Modules

SiteMinder Pay

Payments Processing Software
Looking for a faster and easier way to process payments? SiteMinder Pay is your complete hotel payment solution, streamlining the payment process to give you and your guests complete peace of mind.

PREMIUM ADD-ON

SiteMinder Demand Plus

Hotel Metasearch Management Software
SiteMinder Demand Plus makes driving more direct bookings effortless by managing your listings on leading metasearch sites like Google Hotel Ads, Trivago and TripAdvisor.

PREMIUM ADD-ON

Guest Engagement

Guest Messaging Software
Enhance your guests experience and drive revenue beyond the room with Guest Engagement. Provide a digital check-in exeerience, send personalised upsell offers, request feedback from guests and more.

PREMIUM ADD-ON

Website Builder

Website Design
Attract more guests with a stunning website. Save money on web development fees, and choose from a range of easy to use templates to showcase your unique brand

PREMIUM ADD-ON

SiteMinder Reviews Summary

4.6
Excellent
Ease of Use
4.7/5
Customer Support
4.5/5
ROI
4.4/5
Implementation
4.5/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, SiteMinder (The Channel Manager) is the #1 most trending product in the Channel Managers category (out of 110) and the #1 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

SiteMinder has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted SiteMinder as the #1 Channel Managers provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

SiteMinder Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

SiteMinder Average SiteMinder

Get an Instant Price Estimate

Enter your room count to get an instant price estimate for your property

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46

Success Stories

5

References

10

Featured Customers

SiteMinder Case Studies

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SiteMinder fuels online booking growth and operational peace of mind for Wapa di Ume

Gianyar (Indonesia)

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Aligned Corporate Residences runs four locations seamlessly with SiteMinder.

Mackay (Australia)

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Corporate Living Accommodation simplifies operations and enhances the guest experience with SiteMinder

Abbotsford (Australia)

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Hotel Palau Fugit maximises productivity and sales with SiteMinder

Girona (Spain)

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Trust in SiteMinder: Bali Mandira experiences a surge in bookings of up to 20%

Kecamatan Kuta (Indonesia)

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Mutiara Carita achieves major direct bookings surge thanks to SiteMinder

Pandeglang (Indonesia)

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Grupo Premium tackles the challenge of portfolio optimisation with SiteMinder

Malaga (Spain)

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Deutsches Haus saves three hours of work every day with SiteMinder

Bonn (Germany)

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The office in your pocket: SiteMinder and 3RPMS transform everyday operations at Hotel Hirsch 1783

Bodenseekreis (Germany)

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Potato Head Suites & Studios enjoys a booking surge of up to 38% thanks to SiteMinder

Kerobokan Kelod (Bali)

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SiteMinder successfully helps Urban Rest expand global footprint and streamline operations

Surry Hills (Australia)

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SiteMinder helps Infinity8 Bali develop easy strategies for success

Jimbaran (Bali)

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Grün Resorts Bali relies on SiteMinder to support rapid growth

Pecatu (Indonesia)

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Smoky Mountain Resorts finds large-scale business management a breeze with SiteMinder

Pigeon Forge (United States of America)

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City Oasis Inn finds perfect partner with SiteMinder’s smart platform

Townsville (Australia)

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SiteMinder supports Invergarry Hotel’s improved guest experience

Invergarry (United Kingdom)

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Brady Hotels & Apartments gains game-changing support and success with SiteMinder

Melbourne (Australia)

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Kupu Kupu Barong teams up with SiteMinder to secure a 50% increase in bookings

Kedewatan (Bali)

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Lloyd’s Inn Bali finds seamless integration and rate parity thanks to SiteMinder

Kuta (Bali)

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Hotel Oderberger Berlin achieve more bookings and less work - all thanks to SiteMinder

Berlin (Germany)

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The Little Guesthouse in Salzburg experiences successful online distribution with SiteMinder platform

Salzburg (Austria)

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Hanging Gardens of Bali maximises sales and improves channel management with SiteMinder

Payangan (Indonesia)

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How Villa Italia profited from switching to SiteMinder’s channel manager

Munich (Germany)

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Palladium Hotel Group accelerates its growth with SiteMinder

Sant Antoni de Portmany (Balearic Islands)

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Town Hotel optimises online distribution and efficiency with SiteMinder

Kreisfreie Stadt Wiesbaden (Germany)

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Silavadee Pool Spa Resort increases bookings by 60% with SiteMinder

Lamai Beach (Thailand)

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Hotel Graf Bentinck increases efficiency up to 70% with SiteMinder

Dangast (Germany)

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Hotel Gran Bilbao trusts SiteMinder to support its revenue management strategy

Bilbao (Spain)

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SiteMinder helps Hotel Kragemann generate more direct bookings with less effort

Aachen (Germany)

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Chatrium Hotels & Residences “revolutionise” operations and find success with SiteMinder

Tubsai (Thailand)

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The Phala Group Optimise Channel Management and Boost Revenue

Sanur (Bali)

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Hotel Amicizia improves room management with SiteMinder

Rimini (Italy)

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Qunci Villas enjoys the great benefits of hotel integration with SiteMinder

Mangsit (Indonesia)

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Kuching Park Hotel by Infinite Hospitality Group compliments smart guest experience with addition of SiteMinder’s platform

Kuching (Malaysia)

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Kirimaya brand - increases bookings by 50% by developing a solid online sales strategy.

Mu Si (Thailand)

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SiteMinder is glad to be a part of VALA Hua Hin hotel’s journey by offering reliable system and solid support to hoteliers in every circumstance.

Cha-am (Thailand)

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Always ready: Minor Hotels sustains adaptability with SiteMinder Multi-Property

Tagum City (Philippines)

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Olive House Apartments solve overbookings with SiteMinder and see direct revenue success

Ogunquit (United States of America)

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HOMA Elevates it’s Distribution and Simplifies Direct Bookings with SiteMinder as Thai Reservation Volumes Soar 75% Over Pre-Pandemic Levels

Ratsada (Thailand)

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TFE Hotels Centralizes Rates and Saves Days of Manual Labor with SiteMinder Multi-Property

Sydney (Australia)

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PPHE Hotel Group embraces nimble new approach with SiteMinder Multi-Property

London (United Kingdom)

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How Quest Apartment Hotels Centralized Distribution to Gain Back Hours with SiteMinder Multi-Property

Melbourne (Australia)

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La Flora Group is confident it has found a lasting solution with SiteMinder

Khao Lak (Thailand)

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The RuMa Hotel and Residences chose SiteMinder and never looked back

Kuala Lumpur (Malaysia)

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Fuli Hot Spring Resort has all boxes ticked with SiteMinder

Yuchi (Taiwan)

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Automation is the Key to Collaboration Between Bali Garden Beach Resort & SiteMinder

Kecamatan Kuta (Indonesia)

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SiteMinder Reviews

Hotelier Rating

Excellent
2067
Very Good
312
Average
118
Poor
45
Terrible
40

Property Size

  • X-Small (236)
  • Small (382)
  • Medium (708)
  • Large (730)
  • X-Large (465)

Country

  • Thailand
    Thailand
    (341)
  • Australia
    Australia
    (313)
  • Spain
    Spain
    (251)
  • United States of America
    United States of America
    (157)
  • Mexico
    Mexico
    (113)
  • Malaysia
    Malaysia
    (97)
  • United Kingdom
    United Kingdom
    (82)
  • New Zealand
    New Zealand
    (73)
  • Indonesia
    Indonesia
    (67)
  • Vietnam
    Vietnam
    (66)
  • Cambodia
    Cambodia
    (49)
  • Portugal
    Portugal
    (48)
  • France
    France
    (44)
  • Ireland
    Ireland
    (42)
  • Germany
    Germany
    (39)
  • Colombia
    Colombia
    (35)
  • Philippines
    Philippines
    (31)
  • Taiwan
    Taiwan
    (27)
  • Singapore
    Singapore
    (25)
  • China
    China
    (25)
  • Estonia
    Estonia
    (23)
  • Canada
    Canada
    (21)
  • South Africa
    South Africa
    (21)
  • Italy
    Italy
    (20)
  • India
    India
    (19)
  • Finland
    Finland
    (19)
  • Laos
    Laos
    (16)
  • Czech Republic
    Czech Republic
    (15)
  • Hungary
    Hungary
    (15)
  • Costa Rica
    Costa Rica
    (14)
  • United Arab Emirates
    United Arab Emirates
    (14)
  • Switzerland
    Switzerland
    (13)
  • Iceland
    Iceland
    (12)
  • Austria
    Austria
    (10)
  • Fiji
    Fiji
    (10)
  • Sri Lanka
    Sri Lanka
    (10)
  • Argentina
    Argentina
    (10)
  • Chile
    Chile
    (10)
  • Latvia
    Latvia
    (9)
  • Cyprus
    Cyprus
    (7)
  • Greece
    Greece
    (7)
  • Malta
    Malta
    (5)
  • Belize
    Belize
    (5)
  • Uruguay
    Uruguay
    (5)
  • Denmark
    Denmark
    (5)
  • Ecuador
    Ecuador
    (5)
  • Pakistan
    Pakistan
    (5)
  • Morocco
    Morocco
    (5)
  • Sweden
    Sweden
    (4)
  • Peru
    Peru
    (4)
  • Qatar
    Qatar
    (4)
  • Poland
    Poland
    (4)
  • Maldives
    Maldives
    (4)
  • Egypt
    Egypt
    (4)
  • Romania
    Romania
    (4)
  • Trinidad and Tobago
    Trinidad and Tobago
    (4)
  • Kenya
    Kenya
    (3)
  • Nigeria
    Nigeria
    (3)
  • Panama
    Panama
    (3)
  • Uzbekistan
    Uzbekistan
    (3)
  • Norway
    Norway
    (3)
  • Slovenia
    Slovenia
    (3)
  • Andorra
    Andorra
    (3)
  • Croatia
    Croatia
    (3)
  • Myanmar
    Myanmar
    (3)
  • Georgia
    Georgia
    (2)
  • Zambia
    Zambia
    (2)
  • Seychelles
    Seychelles
    (2)
  • Hong Kong
    Hong Kong
    (2)
  • Ukraine
    Ukraine
    (2)
  • Vanuatu
    Vanuatu
    (2)
  • Namibia
    Namibia
    (2)
  • Turkey
    Turkey
    (2)
  • Samoa
    Samoa
    (2)
  • Bangladesh
    Bangladesh
    (2)
  • Saint Martin (French part)
    Saint Martin (French part)
    (2)
  • Nicaragua
    Nicaragua
    (1)
  • Papua New Guinea
    Papua New Guinea
    (1)
  • Nepal
    Nepal
    (1)
  • Oman
    Oman
    (1)
  • Netherlands
    Netherlands
    (1)
  • Dominican Republic
    Dominican Republic
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Montenegro
    Montenegro
    (1)
  • Zimbabwe
    Zimbabwe
    (1)
  • Paraguay
    Paraguay
    (1)
  • Belgium
    Belgium
    (1)
  • Mozambique
    Mozambique
    (1)
  • Uganda
    Uganda
    (1)
  • Tunisia
    Tunisia
    (1)
  • Japan
    Japan
    (1)
  • Bahamas
    Bahamas
    (1)
  • Rwanda
    Rwanda
    (1)
  • Cameroon
    Cameroon
    (1)
  • Brazil
    Brazil
    (1)
  • Iran
    Iran
    (1)
  • Honduras
    Honduras
    (1)
  • Sierra Leone
    Sierra Leone
    (1)
  • Guatemala
    Guatemala
    (1)

Region

  • North America
    North America
    (291)
  • Europe
    Europe
    (695)
  • Asia Pacific
    Asia Pacific
    (789)
  • Oceania
    Oceania
    (401)
  • Middle East
    Middle East
    (34)
  • South America
    South America
    (91)
  • Central America
    Central America
    (13)
  • Africa
    Africa
    (45)
10

The best ally for your hotel

Revenue manager from 75-99 room City Center Hotel in Cartagena (Colombia)

Verified
14 days ago
Connectivity, simplicity and self-management make it the perfect tool to achieve your goals. This is not all, the human quality and the accompaniment are unsurpassed. You simplified your life with a dynamic connectivity. As complex as your tariff structure is, SiteMinder will make your life easier.
Country Colombia
Revenue manager
Large Hotel
Zidane from SiteMinder replied
Hi Jesus, Thank you for your wonderful feedback! We're so glad to hear that you find our features valuable in helping you achieve your goals. We appreciate your thoughts on the Booking Engine and pricing intelligence and we’ll pass your suggestions along to the relevant teams for further improvement. However, our platform provides comprehensive reports with insights such as competitor rates, pace reports, and booking performance reports. You can check more information here under the Insight section: https://help-platform.siteminder.com/en/ We are also be launching new product to help you with your pricing strategies. Stay tuned. Warm regards, Zidane
10

Good customer service in support

Director of Revenue Management from 500+ room Bed & Breakfast & Inn in Melbourne (Australia)

Verified
1 months ago
It only took a short wait to get connected with support quickly. Responed and replied my questions very quickly with clear answers.
Country Australia
Director of Revenue Management
X-Large Hotel
Zidane from SiteMinder replied
Hi there, Thank you for your feedback! We're delighted to hear that the support was quick and helpful. If you ever have more questions, don't hesitate to reach out. We're here to help! Best regards, Zidane
9

Convenience in use and ease of understanding how to use the system.

Assistant Director or Revenue Management from 200 to 499 room Resort in Kathu (Thailand)

Verified
3 months ago
Easy and convenient to use, not complicated. It can support various types of usage. There is nothing more to add at the moment, but I have to write more because your message does not support messages with fewer than 20 words.
Country Thailand
Assistant Director or Revenue Management
X-Large Hotel
Zidane from SiteMinder replied
Hi Parichat, Thank you for sharing your feedback! We're glad to hear that you find the platform easy and convenient to use. Regarding your concern, we truly appreciate you bringing it to our attention. We will pass this along to our team to further improve the support process. If there's anything else you'd like to share or need assistance with, please don't hesitate to reach out. Warm regards, Zidane
10

E-commerce Team

Ecommerce from 200 to 499 room Bed & Breakfast & Inn in Jimbaran (Bali)

Verified
3 months ago
SiteMinder is a robust and reliable channel manager offering a range of features that cater well to the needs of hotels and accommodations. Its ability to integrate with numerous platforms and provide real-time updates makes it a valuable tool for property managers looking to enhance their online distribution strategy. SiteMinder Offers con...
Country Bali
Ecommerce
X-Large Hotel
Zidane from SiteMinder replied
Hi Edi, Thank you for your feedback! We’re glad to hear that you find SiteMinder a robust and reliable channel manager with useful features like real-time updates and integrations across numerous platforms. It’s great to know that the system is helping enhance your online distribution strategy and increasing visibility through connections to OTAs and other booking channels. We appreciate your suggestions to improve mobile accessibility and analytics. We’ll pass your feedback along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

Distribution Friendly

Assistant Manager for Online Distribution from 200 to 499 room Airport/Conference Hotel in Lapu Lapu (Visayas)

Verified
3 months ago
Very easy to create rate plans for better distribution, the reporting is on point with the help of analytics. Highly recommended. Easy to connect any channel to optimize connectivity. Ease of Use: The interface is generally intuitive and user-friendly, making it easy to manage rates and inventory across multiple OTAs. Centralized Management...
Country Visayas
Assistant Manager for Online Distribution
X-Large Hotel
Zidane from SiteMinder replied
Hi Angelo, Thank you for sharing such a detailed and thoughtful review! We’re thrilled to hear that SiteMinder has been a valuable tool for optimising your distribution, providing insightful reporting, and improving overall efficiency across multiple OTAs. We are glad that our support team has been helpful in resolving technical issues. We appreciate your suggestions for improvements, these are fantastic ideas and we will certainly pass them along to the relevant teams to explore further. If you need anything in the near future or have more suggestions, don’t hesitate to reach out. Warm regards, Zidane
10

SiteMinder Review

Ecommerce Department from 10 to 24 room Bed & Breakfast & Inn in Legian (Bali)

Verified
3 months ago
SiteMinder system is extremely simple to use and user-friendly. The support team is quite helpful in answering any questions we have. Thank you.
Country Bali
Ecommerce Department
Small Hotel
Ereena from SiteMinder replied
Hi Musa, Thank you for your kind feedback! We’re glad to hear you find SiteMinder easy to use and that our support team has been helpful. We hear your feedback to improve our response times to ensure quicker support and we’ll pass them along to our team as we continue to improve the platform. If you ever need anything, please don't hesitate to reach out to any of us. Ereena
10

2 Months with SiteMinder: A Game-Changer for My Guesthouse

Business Development Manager from 100 to 199 room Extended Stay & Serviced Apartment in Kuala Lumpur (Malaysia)

Verified
3 months ago
After 2 months with SiteMinder, I can confidently say it’s been a game-changer for my guesthouse business. The booking engine is incredibly fast, mobile-friendly, and has significantly boosted my sales conversions. The channel manager is a lifesaver, seamlessly connecting my property to multiple OTAs like Agoda and Booking.com, ensuring we’...
Country Malaysia
Business Development Manager
Large Hotel
Zidane from SiteMinder replied
Hi Aidilfitri, Thank you for your feedback! We’re thrilled to hear that SiteMinder has been a game-changer for your guesthouse business, boosting your sales conversions and streamlining operations. It’s great to know that the booking engine, channel manager, and Hotel Metasearch Management Software have significantly improved your online presence and booking efficiency. We appreciate your suggestion regarding payment gateway options. Adding more local Malaysian payment gateways and we’ll pass this feedback along to our team for future consideration. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
9

Excelente service

Hotel manager from 50-74 room Boutique in Funchal (Portugal)

Verified
3 months ago
SiteMinder simplifies hotel management with its user-friendly platform,it has seamless integrations, and robust tools to boost bookings and revenue growth.
Country Portugal
Hotel manager
Medium Hotel
Zidane from SiteMinder replied
Hi Sonia, Thank you for your feedback! We’re glad to hear that you find SiteMinder’s platform user-friendly, with seamless integrations and robust tools that help boost bookings and revenue growth. We appreciate your suggestions to improve reporting features, as well as faster customer support response times and we’ll pass them along to our team for future consideration. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

Effective channel management is essential for optimizing distribution and maximizing revenue.

Director, Revenue from 200 to 499 room Bed & Breakfast & Inn in Teluk Bahang (Malaysia)

Verified
3 months ago
I appreciate how SiteMinder's Channel Manager optimize distribution across multiple platforms, making it easy to manage all channels in one place.
Country Malaysia
Director, Revenue
X-Large Hotel
Zidane from SiteMinder replied
Hi there, Thank you for your feedback! We’re glad to hear that our Channel Manager has been helpful in optimising distribution across multiple platforms and making it easy to manage all channels in one place. We appreciate your suggestions for more advanced reporting features and improvements to the real-time optimisation of room availability. We’ll pass your feedback along to our team. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
10

Friendly user

Cluster E-commerce Manager from 200 to 499 room Branded Hotel in Bang Muang (Thailand)

Verified
3 months ago
-easy to use, even for those who are new to channel manager.- -Siteminder has a variety of channels to connect. -Straightforward Functions ie. Key tasks like creating rate plans or checking daily rates are simple and efficient.
Country Thailand
Cluster E-commerce Manager
X-Large Hotel
Zidane from SiteMinder replied
Hi Khemmaya, Thank you for your feedback! We’re glad to hear that SiteMinder is easy to use, even for those new to channel management, and that you find key tasks like creating rate plans and checking daily rates simple and efficient. We’re also happy to know that you appreciate the variety of channels available for connection. We love your suggestion for a "last-minute discount" feature, and we’ll pass this along to our team to explore further. If there's anything more we can assist you with, please don’t hesitate to reach out. Warm regards, Zidane
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

This robust channel manager allows the hotelier to manage availability and rates from one place, saving time and avoiding errors. In addition, through this connection, Mirai's reservation system automatically notifies the Channel Manager of reservations and cancellations.

Question:

What differentiates this product or service from the competition?

Answer:

Siteminder's channel manager offers a global reach with a large number of distribution channels, as well as a powerful, intuitive and easy-to-use interface. In addition, it is a solution for different types of properties.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

I would definitely recommend hotels to consider Siteminder as an option to manage availability, inventory and prices for their hotels. A tool with a wide range of integrated channels from all over the world and for all types of properties.

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SiteMinder: ‘Domestic Travel Requires New Strategies From Thailand’s Hoteliers’

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SiteMinder

4 years ago

SiteMinder Study: 90 Percent Of Spaniards Will Travel Domestically By 2021 Year End

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SiteMinder

4 years ago

SiteMinder Finds French Holidaymakers Will Take Shorter Trips, Spend Less Time Planning Post-COVID

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SiteMinder

4 years ago

SiteMinder Report: Travel Desires Outweigh Safety Concerns For The Post-COVID Hotel Guest

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SiteMinder

5 years ago

SiteMinder Launches ‘Insights’ To Lead Hotels Into Intelligence, The New Era Of Distribution

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SiteMinder

5 years ago

Global Hotel Technology Leader SiteMinder Opens Berlin Office To Unlock Continental Europe

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SiteMinder

5 years ago

SiteMinder Breaks Through Billion-Dollar Valuation, Raises New Capital to Fuel Global Growth

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SiteMinder

5 years ago

SiteMinder Delivers its 100 Millionth Hotel Booking of 2019

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SiteMinder

5 years ago

SiteMinder launches the Hotel App Store

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SiteMinder

5 years ago

NEHÔ Group appoints SiteMinder to bridge hotel management and guests as it eyes further growth

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SiteMinder

5 years ago

SiteMinder partners with HotelSwaps, enables boutique and luxury hotels to trade unsold inventory

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SiteMinder

5 years ago

Berjaya Hotels & Resorts engages SiteMinder to get rate disparity under control

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SiteMinder

5 years ago

apaleo partners with SiteMinder to create an open world for hotels

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