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IDeaS Revenue Solutions
4.6 (563 REVIEWS)
Ollie, Tyler, Joana + 81 more experts recommend IDeaS
Read RecommendationsRanked 3 (out of 65) in Revenue Management Systems
Automated solutions that pay for themselves
92% recommended by 522 hotels
Hilton, Four Seasons, Radisson & 519 others
Bell - AI powered product analyst
I analyzed all of IDeaS’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like IDeaS G3 RMS for its advanced, dynamic pricing strategies, which significantly boost Average Daily Rate (ADR) and make revenue optimization efficient through automated data capture and trend analysis. Notable are its group pricing and displacement features, which enhance strategic decision-making. However, users report frustrations with the forecast accuracy for longer-term events, the slow system updates, and challenges with the extensive overrides needed. These facets—along with real-time adjustment capabilities—elevate revenue management but also call for ongoing fine-tuning to align with fast-evolving market trends.
Hilton, Four Seasons, Radisson & 519 others
Read their reviewsPartners say
Industry experts recommend IDeaS for its sophisticated automation and deep analytics, essential for optimizing hotel revenue strategies. Unique features lauded include automated business optimization, advanced group pricing tools, and integration with broader technology stacks. However, some experts noted challenges integrating the system and the complexity of its functionalities, which may require considerable expertise.
Ollie, Tyler, Joana and 81 others
Read their recommendationsSupport
Exceptional
8 reviews mentions in "Support""
8 positive
0 negative
Hoteliers often highlight the excellent customer support provided by IDeaS Revenue Solutions. They appreciate the accessibility of support through various channels like chat, phone, or email, and the promptness in resolving issues. The hoteliers emphasize that the support staff are knowledgeable and effective, ensuring that problems are addressed efficiently. Additionally, new users find the onboarding process smooth due to the support team's guidance, which eases setup and training. Overall, resources such as FAQs, tutorials, and documentation are found to be helpful, further enhancing the customer support experience.
Cluster Director of Revenue
12 months ago
Verified
... Timely and Insightful Support ...
See full reviewDirector of Revenue
14 months ago
Verified
... - Being a friendly user for IDeaS as RMS for couple of years, I would like to state and re-confirm on my excitement with its functionalities and capabilities related to the major areas in Revenue Management i.e. Pricing Decisions, Forecasting, Overbooking Strategy etc.…. It develops YOY matching with the evolving technology and nowadays AI systems. - In the meantime, I would like to extend my appreciation to the customer service and technical support team. They are really professional, supportive and responsive to any escalated case. They analyze properly and come back with the acceptable solutions. - Last but not least, I would like to extend my special thanks to Deepan for his usual ...
See full reviewGeneral Manager
14 months ago
Verified
... iDeaS has truly revolutionized our revenue management strategy at our hotel, and we couldn't be more thrilled with the results. The platform's predictive analytics and dynamic pricing capabilities have been game-changers for us. The user-friendly interface makes it easy for our team to navigate and implement changes seamlessly. One standout feature is the robust demand forecasting, which has significantly increased our accuracy in predicting market trends. This has allowed us to optimize room rates in real-time, maximizing revenue during peak periods and ensuring competitive pricing during slower seasons. The automated reporting and customizable dashboards have streamlined our decision-making process, providing actionable insights at a glance. Additionally, the integration with other hotel systems and third-party data sources is seamless, allowing us to access a comprehensive view of our business performance. The continuous updates and enhancements ...
See full reviewCRO
14 months ago
Verified
... Utilizing IDeaS G3 at our hotels has provided time savings, versatile data, and increased revenue, alongside continued education and support from system experts. Utilizing IDeaS automated revenue ...
See full reviewRevenue/Reservations Manager
14 months ago
Verified
... The support team is incredibly helpful in guiding users to get the most out of IDeaS! IDeaS has a lot of different facets and areas to explore and utilize - the support teams are always willing to ...
See full reviewSales Manager
14 months ago
Verified
... Very positive and helpful attitude in all situations ...
See full reviewRevenue Manager
14 months ago
Verified
... Very accurate forecast, helps you to take better decisions and maximise revenue. The team behind is also very helpful. Once you do the learning courses you can configure the system easily. ...
See full reviewDirector of Revenue and Distribution
14 months ago
Verified
... The ability to access data quickly is critical in the fast moving world of revenue management. Automation can be scary but working with the IDeaS CSM team provides a smart, resourceful sounding board needed to understand how the strategy recommendations are developed and trust the outputs of the system. IDeaS technology exceeds at this proposition. G3 provides for quick access to Forecast and the ability to understand why the forecast is showing the way it is - you can also utilize the Show me function to determine outcome of strategic changes before implementing them. The depth of Pricing information and comparison is unmatched in any other system. Engaging with the system allows you to save time and implement successful strategy for your hotel. The group evaluation is invaluable for the sales team to quote the best rate for groups. Food and beverage, ancillary revenue become a valuable part of the equation of determining group rates. The ability to save the group analysis and review after the dates have materialized gives hotels the ability to improve strategy and mix optimization. Planning for budget season is significantly improved with IDeaS reporting - the functionality allows for comparison between seasons, utilizing history and forward forecasting. The speedy visibility of the at-a-glance screen is the quickest and best way to understand trends and potential for the hotel in 30 seconds or less. Adding hotel forecast and budget to this screen gives you the immediate information you need at your fingertips to easily process and understand the hotels position. Hotel results speak for the quality and dependability of the system. You are able to measure and track your performance at a high level or drill down to the market segment level if needed. It is vital to be able to customize ...
See full reviewAutomation
Streamlined
4 reviews mentions in "Automation""
1 positive
3 negative
Hoteliers often highlight the effective automation capabilities of IDeaS Revenue Management Systems, specifically praising how automated processes streamline tasks such as data updates and reporting. They note that these features efficiently reduce manual workload and minimize errors, contributing to improved workflow efficiency. The system’s automation is perceived as a valuable enhancement, integrating seamlessly with existing data from tools like G3 RMS, and offering comprehensive dashboards for insightful analysis.
Corporate Manager Revenue
14 months ago
Verified
... Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for ...
See full reviewCRO
14 months ago
Verified
... Utilizing IDeaS G3 at our hotels has provided time savings, versatile data, and increased revenue, alongside continued education and support from system experts. Utilizing IDeaS automated revenue management system allows for high level and granular data capture and analytics saving time, energy, and missed opportunities. IDeaS G3 has allowed our properties to grow shoulder night business substantially through price & restriction functionality over peak dates and within the property's parameters. Taking the emotional ...
See full reviewChief Marketing Officer for Katathani Collection
14 months ago
Verified
... Katathani Collection Grows Resort Revenue by 15 Percent with IDeaS G3 RMS ...
See full reviewRevenue/Reservations Manager
14 months ago
Verified
... Although - at least for our property - it has been difficult to find a new normal, and using historical data is no longer as helpful as it once was. IDeaS is usually pretty reliable for forcasting ...
See full reviewDirector of Revenue and Distribution
14 months ago
Verified
... The ability to access data quickly is critical in the fast moving world of revenue management. Automation can be scary but working with the IDeaS CSM team provides a smart, resourceful sounding board ...
See full reviewIntegrations
Seamless
1 reviews mentions in "Integrations""
1 positive
0 negative
Hoteliers often mention that IDeaS Revenue Solutions provides a range of integrations with various systems like PMS, CRM, or payment processors, which is appreciated in enabling seamless operation and data flow. However, they identify some challenges regarding the ease of setting up these integrations, suggesting there could be improvements to make the process simpler and more user-friendly. Hoteliers express the importance of reliable integrations that consistently function without experiencing syncing issues, indicating a desire for robust systems that do not disrupt operations. Additionally, there is interest in customization options, allowing integrations to be tailored to fit specific business needs, highlighting the potential for more flexibility in how these integrations are utilized.
Corporate Manager Revenue
14 months ago
Verified
... The tool has been continuously developped further, which is great to see: additional data points and dashboards have been added over the last months. However, there will probably always be the one data set that still is not there or could be displayed differently to get a better result. - more online training options for the Analysis Dashboard and pivot tables in order to be able to use this dashboard to its full capacity - better sorting options / grouped display of data points available in pivot tables (that is a VERY long list to scroll through!) - additional details to drill down into, e.g. for booking window with average numbers (results) on top of the tiered groupings available now - possibly add the result (average) into the dashboards besides the actual numbers. e.g. when looking at production per day of week over a certain period, not just put in the actual result per DOW, but also the average of room nights etc. - more options to define user rights depending on the IDeaS G3 user role, potentially ...
See full reviewCorporate Director of Operations
14 months ago
Verified
... Perfect integration in the system world and a very accurate Revenue System ...
See full reviewDirector of Revenue
14 months ago
Verified
... Needs better Reports, to be more user friendly, and to suit hotels with wholesale business with a fixed contract and allotment. ...
See full reviewValue
High return
7 reviews mentions in "Value""
6 positive
1 negative
Hoteliers often find value in IDeaS Revenue Solutions as it seamlessly integrates Optix with IDeaS G3 RMS to enhance revenue communication. The automatic updating of data and comprehensive dashboards allow users a highly beneficial overview or a detailed drill-down of performance metrics. Despite encountering limitations like a restricted number of competitors in rate shopping, hoteliers appreciate the precise insights provided by averaging available competitor data. This ability to derive actionable data efficiently is seen as delivering significant value for money.
Director of Revenue
14 months ago
Verified
... The restriction of minimum number of competitors when it comes to rate shopping and pricing decisions. I believe it would be more accurate when average is considered from the available competitors. ...
See full reviewCorporate Manager Revenue
14 months ago
Verified
... Optix - Perfect Addition for Revenue Communication ...
See full reviewGeneral Manager
14 months ago
Verified
... Honestly, it's hard to find areas for improvement with iDeaS. We've been so impressed with the platform that any minor issues seem inconsequential in comparison to the overall benefits. Perhaps expanding the platform's educational ...
See full reviewCEO
14 months ago
Verified
... Transforming Hospitality Revenue Management for Small and Independent Hotels ...
See full reviewConference and reservations Manager
14 months ago
Verified
... The reporting is great. It is very visual and easy to use. I work on this on a daily basis ...
See full reviewCorporate Director of Operations
14 months ago
Verified
... The deep integration in our overall system World from PMS to Distribution. Further the accuracy of the system. From daily group evaluation up to the correct strategic decision. IDeaS gives us the expected ...
See full reviewChief Marketing Officer for Katathani Collection
14 months ago
Verified
... We had previously relied on manual revenue management processes. Manually collecting data sets and calculating information via spreadsheets was time-consuming and introduced potential errors and ...
See full reviewDirector of Revenue and Distribution
14 months ago
Verified
... The ability to access data quickly is critical in the fast moving world of revenue management. Automation can be scary but working with the IDeaS CSM team provides a smart, resourceful sounding board needed to understand how the strategy recommendations are developed and trust the outputs of the system. IDeaS technology exceeds at this proposition. G3 provides for quick access to Forecast and the ability to understand why the forecast is showing the way it is - you can also utilize the Show me function to determine outcome of strategic changes before implementing them. The depth of Pricing information and comparison is unmatched in any other system. Engaging with the system allows you to save time and implement successful strategy for your hotel ...
See full reviewSales Manager
14 months ago
Verified
... Maybe they could organizes some more events, where their customers can meet (at least virtually) and exchange their experience. But overall - everything is Ok ...
See full reviewFunctionality
Advanced
7 reviews mentions in "Functionality""
7 positive
0 negative
Hoteliers often find the functionality of IDeaS' Revenue Management Systems, including Optix, to be comprehensive and beneficial for core tasks such as booking and reporting. The dashboards provide automatic updates with G3 data, offering both quick overviews and detailed analyses. Users appreciate the intuitive interface and the ability to switch between key metrics like ADR, RevPar, and Occupancy. The inclusion of historical and future OTB data at a granular level enhances insights and reporting capabilities. Despite the addition of new data points and dashboards, there are still requests for more detailed analysis options and improved sorting in pivot tables. While improvements in training options are suggested, users value the software's automation, such as immediate metric switching and KPI overviews for various property clusters.
Director of Revenue
14 months ago
Verified
... The restriction of minimum number of competitors when it comes to rate shopping and pricing decisions. I believe it would be more accurate when average is considered from the available competitors. ...
See full reviewCorporate Manager Revenue
14 months ago
Verified
... Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for ...
See full reviewRevenue Manager
14 months ago
Verified
... It will be good if user can create the reports by themselves according to their needs. Rather then now we can only use the report which is in it now. ...
See full reviewCRO
14 months ago
Verified
... Utilizing IDeaS G3 at our hotels has provided time savings, versatile data, and increased revenue, alongside continued education and support from system experts. Utilizing IDeaS automated revenue management system allows for high level and granular data capture and analytics saving time, energy, and missed opportunities. IDeaS G3 has allowed our properties to grow shoulder night business ...
See full reviewRevenue/Reservations Manager
14 months ago
Verified
... Although - at least for our property - it has been difficult to find a new normal, and using historical data is no longer as helpful as it once was. IDeaS is usually pretty reliable for forcasting ...
See full reviewRevenue Manager
14 months ago
Verified
... Very accurate forecast, helps you to take better decisions and maximise revenue. The team behind is also very helpful. Once you do the learning courses you can configure the system easily. ...
See full reviewDirector of Revenue and Distribution
14 months ago
Verified
... Quicker reaction time to hotel when it is going into high season or out of high season would be helpful - on occasion recommendations take time to catch up to the seasonal shifts. ...
See full reviewRevenue manager
14 months ago
Verified
... We can always receive support whenever we need. They are constantly adding new features based on our / user's feedback. ...
See full reviewDirector of Revenue
14 months ago
Verified
... Good dashboards with multiple views. Demand and Wash is a great tool. The seasonality with ceiling & floor. And lastly, the group evaluation tool. ...
See full reviewUser Interface
Refined
5 reviews mentions in "User Interface""
4 positive
1 negative
Hoteliers often appreciate the user interface of IDeaS Revenue Solutions for its ease of navigation and clear presentation of information. The system's design is both visually appealing and modern, allowing users to quickly locate and utilize essential features. Many users find the interface intuitive, reducing the learning curve for first-time users, although some suggest increased training could enhance usability. The dashboards and visuals are well-outlined, with data tables and graphs that facilitate both quick overviews and detailed analysis. However, there are occasional mentions of a desire for better sorting options and advanced customizability in certain areas. Overall, users acknowledge the continuous development and addition of new features, which enhance their experience with the software.
Director of Revenue
14 months ago
Verified
... - Being a friendly user for IDeaS as RMS for couple of years, I would like to state and re-confirm on my excitement with its functionalities and capabilities related to the major areas in Revenue Management i.e. Pricing Decisions, Forecasting, Overbooking Strategy etc.…. It develops YOY matching with the evolving technology and nowadays AI systems. - In the meantime, I would like to extend my appreciation to the customer service and technical support team. They are really professional, supportive and responsive to any escalated case. They analyze properly and come back with the acceptable solutions. - Last but not least, I would like to extend my special thanks to Deepan for his usual support and cooperation. Although we have a quarter e-meeting, he is always there whenever it is needed. I appreciate his high level of engagement with the customers and also his willingness to assist with the information and awareness related to up-to-date functions, events and the ease of browsing ...
See full reviewCorporate Manager Revenue
14 months ago
Verified
... Having worked with IDeaS G3 RMS and Smart Space for years, I find Optix to be a perfect addition to the software. Automatically updated with all the G3 data, the dashboards provide all options for either a quick overview or a drill-down to almost all the details one might want to analyze. - very easy to use - everything outlined in both data tables and graphs - fast results in pre ...
See full reviewConference and reservations Manager
14 months ago
Verified
... The reporting is great. It is very visual and easy to use. I work on this on a daily basis ...
See full reviewChief Marketing Officer for Katathani Collection
14 months ago
Verified
... We had previously relied on manual revenue management processes. Manually collecting data sets and calculating information via spreadsheets was time-consuming and introduced potential errors and ...
See full reviewDirector of Revenue and Distribution
14 months ago
Verified
... The ability to access data quickly is critical in the fast moving world of revenue management. Automation can be scary but working with the IDeaS CSM team provides a smart, resourceful sounding board needed to understand how the strategy recommendations are developed and trust the outputs of the system. IDeaS technology exceeds at this proposition. G3 provides for quick access to Forecast and the ability to understand why the forecast is showing the way it is - you can also utilize the Show me function to determine outcome of strategic changes before implementing them. The depth of Pricing information and comparison is unmatched in any other system. Engaging with the system allows you to save time and implement successful strategy for your hotel. The group evaluation is invaluable for the sales team to quote the best rate for groups. Food and beverage, ancillary revenue become a valuable part of the equation of determining group rates. The ability to save the group analysis and review after the dates have materialized gives hotels the ability to improve strategy and mix optimization. Planning for budget season is significantly improved with IDeaS reporting - the functionality allows for comparison between seasons, utilizing history and forward forecasting. The speedy ...
See full reviewRevenue Manager
14 months ago
Verified
... Very accurate forecast, helps you to take better decisions and maximise revenue. The team behind is also very helpful. Once you do the learning courses you can configure the system easily. ...
See full reviewDirector of Revenue
14 months ago
Verified
... Good dashboards with multiple views. Demand and Wash is a great tool. The seasonality with ceiling & floor. And lastly, the group evaluation tool. ...
See full reviewRevenue manager
14 months ago
Verified
... It's probably good to have some video/tutorial content for anyone who is new to the G3. Doesn't need to be very detailed but just navigating the basis functions. ...
See full reviewWhat Types of Hotels IDeaS is Popular For
Size
23 | X-Small (1-9 room)
12 | Small (10-24 room)
53 | Medium (25-74 room)
181 | Large (75-199 room)
310 | X-Large (200+ room)
Country
118 | United States of America
98 | United Kingdom
37 | China
31 | Australia
28 | Germany
25 | United Arab Emirates
24 | India
23 | Thailand
17 | Singapore
14 | Canada
10 | Malaysia
10 | France
9 | Italy
9 | South Africa
8 | Belgium
7 | Switzerland
7 | Egypt
7 | Spain
7 | Sri Lanka
6 | Finland
6 | Japan