Ratings Snapshot
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Ranked #2 out of 254 in Property Management Systems
Mews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
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Boutiques 131 verified reviews89%
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Hostels 82 verified reviews91%
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Luxury Hotels 56 verified reviews90%
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City Center Hotels 46 verified reviews85%
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Extended Stay & Serviced Apartments 27 verified reviews90%
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Bed & Breakfast & Inns 26 verified reviews82%
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Branded Hotels 23 verified reviews91%
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Vacation Rentals & Villas 20 verified reviews97%
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Limited Service & Budget Hotels 18 verified reviews85%
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Resorts 15 verified reviews92%
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RV Parks & Campgrounds 6 verified reviews92%
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Airport/Conference Hotels 6 verified reviews87%
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Motels 3 verified reviews100%
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Casinos 2 verified reviews95%
Mews Overview
Mews Overview
Mews is an innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences. A fully integrated ecosystem of six key products – Operations, Payments, Guest Journey, Business Intelligence, Marketplace and API – harness the power of smart automation to make a real difference for properties and chains of a...
About Mews View website
Founded in 2012 | Headquarters in Amsterdam Netherlands | 500 employeesFounded by ex-hoteliers, Mews is a next-generation hospitality cloud for hotels, hostels, apartments and more. Mews gives hoteliers the power to provide a remar...
Other Products by Mews
Integrates with
- Upselling Software
- Business Intelligence
- Revenue Management Systems
What customers love about Mews
General Manager in Amsterdam (Netherlands)
Mews has a drive to automate as much of the processes as possible and wants to be in the front-line of product development. Maybe that's in my opinion the biggest pro: the companies heart and focus on development and imp...
CEO in (Slovakia)
Meeting Mews is like meeting friends. Our Apartments are an alternative to hotels so we require special requirements from a PMS and Mews is ready to grow with their clients. They think like a startup which we love. ...
Revenue Management & Distribution in Kloten (Switzerland)
I work with Mews since 6 Month at the back office. I like it very much because it is different to other PMS and it is interesting what happened (software and feature updates) during this time. Many new things, I became m...
Expert Q&A and Partner Recommendations
What does this product or service do well?
Mews is a property management system designed to simplify and automate all operations for hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and connected.
by Olga Tolle-Rodrigues (IDeaS) on December 15, 2022
See more answers (53)Showing all answers to: "What does this product or service do well?"
December 13, 2022, Lionel heard from clients about the
Mews is a native cloud PMS, developing their features on a daily basis to serve better their customers Open API with free integration allowing hoteliers to build their own ecosystem according to their needs User friendly, meeting expectations of all kinds of p...
December 13, 2022, Alicia heard from clients about the
Mews is a fantastic product, developed and managed by a forward-thinking team that is relentlessly thinking of how to solve the problems of the modern day hoteliers. You can expect to find the features of tomorrow already implemented at Mews.
December 13, 2022, Christoph regularly uses the
Mews leads the way in the PMS landscape. With their hybrid model of having their own features and a fantastic API that enables their marketplace, you can easily set up your ideal tech stack. Mews is a hospitality platform that shall be well beyond being 'a PM...
December 09, 2022, Trevor occassionaly uses the
Mews is a top integrator and innovator in their space. As a partner they are responsive, collaborative and customer focused. Mews offers world class support in the goal of giving hoteliers an excellent experience
December 09, 2022, Guillermo regularly uses the
During our integration process, Mews made things very simple, they were very helpful and the outcome was wonderful, as many of our clients ask us if we re integrated with them. It is a very appreciated solution in the hotel industry
December 09, 2022, Vanessa has tried the
Mews is a very complete solution. Long story short: Mews offers one of the best User Interfaces, it is easy to use and to train new users. For us, is great to be integrated with them, as it is one of the main companies in our sector.
December 08, 2022, John regularly uses the
Mews Marketplace provides a one-stop resource to research and discover systems and products that are connected to Mews. It is a valuable resource for anyone looking to connect their property to the Mews ecosystem and provides huge value to existing and prospec...
December 08, 2022, Oier has tried the
When it comes to a PMS, you want everything to work smoothly, in a simple and intuitive way. From our experience, all of our clients highlights these features. And that matches with our own goals when it comes to guest satisfaction.
November 29, 2022, Martin heard from clients about the
Mews is one ouf our favorite PMS to integrate to our solution. It is cloud based : hoteliers can access to it whenever they want and whenever they want. We highly recommand to consider this system while choosing a system.
November 28, 2022, Jeremy heard from clients about the
Mews is a great Mews that is easy to integrate with any other tech tool without integration fees. They also are very well connected to the ecosystem and go beyond the traditions PMS allowing to manage other amenities than rooms
November 28, 2022, Brian regularly uses the
Having API's at their foundation, Mews makes it easy for us to ingest the critical guest data that we need to power our applications. This ultimately allows our customers to better segment and target their guests.
November 25, 2022, Blanche heard from clients about the
Great PMS. Our clients really appreciate the look & feel of Mews - user friendly and intuitive. Innovative, cloud based PMS improving performance, maximizing revenue, and providing I think great guest experience.
December 15, 2021, Olga heard from clients about the
Mews simplifies and automates all operations for hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is intended to be faster and more connected.
December 14, 2021, Lana heard from clients about the
With a stable Cloud based solutions, user-friendly interface, and an innovative mindset Mews is a great partner for HKeeper. The integration between our systems allows both our clients to provide seamless and simple operations.
December 10, 2021, Vassilis heard from clients about the
Super easy to use for hotels. I love the payment integration in the core of Mews. This is definitely an area that has lacked in the past. Obviously the market place is a must for hoteliers that want to experiment with innovative apps
December 10, 2021, Alicia has seen a demo of the
Mews streamlines the booking process pretty well, from the booking engine to the payment to the reservation management within the PMS, to the interaction with other apps such as up-selling tools to maximise the hotelier's revenue.
December 13, 2021, Edward regularly uses the
Easy to use PMS and integrates seamlessly to many hotel tech apps that, in turn, can really supercharge any property. Mews is designed to simplify and automate all operations for modern hoteliers and their guests.
December 08, 2021, Jeremy heard from clients about the
Mews systems is the new generation of hotel tech the industry had been waiting for. The connectivity and ecosystem is unparalleled and allows for great flexibility to best serve all type of hotels needs.
December 07, 2021, Pelle occassionaly uses the
Mews provides to most forward-thinking PMS, offering hotels a great deal of high-quality features. Their well-designed intuitive user interface is a relief for all of your teams. Mews has shown how a modern approach to technology can automate and simplify task...
December 06, 2021, Benjamin heard from clients about the
Mews is a user-oriented cloud PMS and Booking Engine solution. What MEWS managed very well was to create a user-friendly PMS interface that helps hoteliers do their job instead of being an admin shore.
December 06, 2021, John regularly uses the
Mews is the most feature-rich PMS that we partner with today. They have approached the PMS market with a refreshingly open architecture that allows for easy access to all that their PMS has to offer and they continue to support and expand their product offerin...
December 06, 2021, Clement has seen a demo of the
Mews is one of the most innovative Hotel Software out there. Thanks to a clear vision and relentless execution, the brilliant team behind Mews brings the future of hospitality to an industry sometimes stuck in the past. By being an open API platform, they all...
December 06, 2021, Alexandra heard from clients about the
Easy to connect with the open API, the fact we are autonom to do the things. Different choices for an hotel, you can take a part or the all solution. Not so expensive in the market. Extremely visible on the different fairs
November 24, 2021, Blake has seen a demo of the
Mews provides a great PMS experience that scales well from single property to enterprise management chains. Their open API makes optimizing your tech stack easy and the team is great to deal with - I highly recommend this for properties looking for a new way t...
September 17, 2021, Isabel has tried the
Mews is definitely revolutionizing the hospitality industry and always seeking to innovate. It might be one of the easiest PMS to manage on a daily basis with great UX design. The Mews payment allows secure and automatic payments.
November 13, 2019, Philippe heard from clients about the
Pretty much everything. From an integration and partner perspective, connecting to a property that is using Mews has always been extremely easy and their processes around this are simple groundbreaking. From a hotel and user perspective, the Mews interface is...
October 25, 2019, Stuart has seen a demo of the
Mews just gets it, it's that simple - they provide hoteliers with all the tools they need to simplify operations, giving them more time to focus on creating amazing guest experiences. Their guest engagement functionality offers an all-in-one virtual concierge,...
December 15, 2020, Gersende heard from clients about the
Mews PMS has a very user-friendly approach for its users, It offers with great clarity both a complete management for the hotel (planning, invoicing) but also for the hotel guests to manage their customer area.
December 02, 2020, Joan has seen a demo of the
Great user experience, with loads of automation and very focus on the guest experience. Multi-property central reservation , automatic payments and well documented open API. Great support and implementations team.
December 01, 2020, Rafael regularly uses the
Mews is a real discovery, from our professional point of view it is one of the most complete PMS on the market, the ease of use (very important in any management software), the automation of processes that are tedious in other tools, and for Of course, the won...
December 01, 2020, Annika has seen a demo of the
They do everything well. You get such a good product and furthermore, they have collected all the best tech vendors in the world to their joint market place. Mews is a PMS than can be used in a small hotel and also an ideal solution for chains.
November 28, 2020, Gemma regularly uses the
Great PMS. Using Mews at Hotel School and it's great to have a tool so great in terms of user interface. Booking engine works well too, same as online check in and check out for guests and the payment automations. Nothing to complain and since we don't need ...
November 30, 2020, Cristina has seen a demo of the
The integration process between Beonprice and Mews was so easy and fast that our integration department could not believe it could be true. Mews as partner is aligned with our philosophy and believes that "connectivity is the power". They understands as we t...
November 30, 2020, Luis regularly uses the
Mews, is constantly improving their services and Hotel needs. Trying to adapt their services to the specifics of each hotel that they work with. Their attention to the cliente and partner is also something that they are always responsive.
November 25, 2020, Gary regularly uses the
The MEWS PMS stands out from the crowd because of the way it effortlessly handles what in legacy systems would be considered complex operational tasks, in an intuitive, user-centric and logical way. Take for example the activation of 3rd parties like Duetto ...
November 24, 2020, Jonathan heard from clients about the
Great support response time, great features in API. I am not a client to MEWS but I hear all the time from our common clients that MEWS is the best system to work with. Great support, they listen to their clients when adding new features. Seems to have a great...
November 23, 2020, Doug has tried the
We've observed MEWS to be agile, scaleable, fast and easy to use and with great integrations. Emphasis on ease of use, great simple and uncluttered UI with great 3rd party application integrations and connectivity.
September 28, 2020, Valerie heard from clients about the
MEWS is serving the needs of the modern hotelier by providing not only a well-integrated PMS, but also tools that are helping hotels across the entire guest journey, such as booking engines and check-in systems.
May 08, 2020, Yaniv heard from clients about the
Mews is a great PMS with a very talented team behind. The partnership team always try to push for new initiatives and see how to maximize our cooperation! Very easy to integrate into their system and start working with them.
December 11, 2019, Alicia has seen a demo of the
Mews is a great cloud-based PMS with a forward thinking team behind. The customer team is very responsive, which makes the choice of working with them very easy. They are forward thinking and user experience focused.
December 03, 2019, Christopher has seen a demo of the
Mews offers a very modern approach to the hotel Property Management System, with their very easy-to-use and intuitive system. They offer a very high quality product with exactly what hoteliers need. An extremely top tier PMS for hotels.
November 27, 2019, Sudheer heard from clients about the
Mews is a modern Property Management System built for the modern hoteliers. From the easy to use UI, well designed open APIs to their excellent sales, support, and partnership team, they are defining a new standard for next-generation PMS.
November 26, 2019, Mark heard from clients about the
The Mews solution is both intuitive and innovative. The team at Mews have made it easy to get the best out of hospitality technology by way of its integrations and partnerships in a way that others have not been able to and all of this comes with a fantastic u...
November 26, 2019, Mattia has seen a demo of the
It is easy to recognize the power of great tech. MEWS has a seamlessly easy to use interface and user-friendly design: it makes the hotel team life way better, especially when moving from an old server-based system.
November 25, 2019, Eddy has seen a demo of the
Mews product is very complete, easy to use and innovative. It offers many features. It's a very responsive product. It's a product which fits well following the company growth. This product works well for all kind of properties
November 24, 2019, Daan has seen a demo of the
Mews is a user friendly PMS, they have succeeded to bring a fresh product to the market and help many hoteliers in their daily operations. Mews is also a good product to connect to, which helps hotels to build up their preferred tech-stack more easily.
November 22, 2019, Thomas occassionaly uses the
We have over 50 shared customers using the Revinate and Mews system and we see great shared success. The interface allows the hotels to use the Mews data for automating the guest communication journey and is easy and fast to deploy and at no cost to the hotel....
November 22, 2019, Casper heard from clients about the
Mews provides extensive solutions for hotel owners/managers to manage hotels better. The way Mews develops and grows their solution is unseen in the hotel sector. Mews and Lightspeed share a great deal of customers and together the companies aim to help hotels...
November 22, 2019, Clément heard from clients about the
Mews is impressive with their integration possibilities. Simple yet advanced, we are really seeing great advantage of working with Mews. All Mews customers can enjoy full automation and since so much time is freed up, we are really noticing that they take more...
October 25, 2019, Ari heard from clients about the
They are really friendly people, have a lot of vision and also have a very good API, meaning that any other types of apps can connect in. We like working with Mews a lot as they have a forward-thinking approach.
October 31, 2019, Benjamin regularly uses the
Mews is a cloud-based PMS and Booking engine. Their core strengths is to reduce the admin work of a hotel to the minimum while pushing forward all the elements that will contribute to improving the customer experience. Either by developing new products interna...
November 03, 2019, Minna has seen a demo of the
MEWS is a cloud-native PMS, which means that the customer headaches such as running own servers etc are gone! It also operates on a marketplace model, where connecting all other industry-first software is plug and play model. As a customer, this means, that yo...
November 03, 2019, Minna has seen a demo of the
MEWS is a cloud-native PMS, which means that the customer headaches such as running own servers etc are gone! It also operates on a marketplace model, where connecting all other industry-first software is plug and play model. As a customer, this means, that yo...
What differentiates this product or service from the competition?
Mews offers a cloud solution that allows for a connected guest experience. Their partner ecosystem and marketplace offers seamless integrations that maximize revenue and enhance the guest experience.
by Olga Tolle-Rodrigues (IDeaS) on December 15, 2022
See more answers (53)Showing all answers to: "What differentiates this product or service from the competition?"
December 13, 2022, Lionel heard from clients about the
Their interface is easy to use. Easy to understand, great benefit in case of staff turnover. Huge marketplace is available for hoteliers, with great panel of tech partners. Focused on guest experience, allowing hoteliers to do their job by automated many non c...
December 13, 2022, Alicia heard from clients about the
There are hundreds of integrations available, meaning that hoteliers can choose the add-ons that will work best for their needs and tailor their property management system to a much higher level than with other providers.
December 13, 2022, Christoph regularly uses the
The massive focus on Tech development and scaling their services across the globe rapidly sets Mews apart from the competition. Their marketing is fierce, yet not as fierce as the ever-growing development team.
December 09, 2022, Trevor occassionaly uses the
Mews is different from top to bottom. Mews is focused on bringing the new wave of hotel technology. They understand that means playing well with their partners and offering the chance for specialists to shine where they are strong
December 09, 2022, Guillermo regularly uses the
It is a modern PMS, and their team has made a wonderful effort to be integrated as part of other solutions, such as STAY. Mews is a tool that offers multiple functionalities to our clients, but to summarize: It makes the staff's life easier by turning complex ...
December 09, 2022, Vanessa has tried the
From our partners perspective, it was a pleasure to work hand by hand with them, as it was an easy process. Our customers, the hotels, tend to ask if we have an integration with them, highlighting how crucial is for them to have the chance to use Mews in their...
December 08, 2022, John regularly uses the
The Mews Marketplace is a much more curated experience than what I have worked with for other hospitality companies. Unline other companies that have too many participants in their marketplaces, Mews has done a lot of the work for customers to make the right c...
December 08, 2022, Oier has tried the
As aforementioned, the simplicity and intuitiveness. But above that, we always ask our clients about the different partners and their customer service, and I can say that they stand out above the rest in this area too.
November 29, 2022, Martin heard from clients about the
The best part is - according to me - that it is very easy to integrate to other solution. Our customers are always happy to get it and to use it in their hotel. The number of various functionnalities it offers can also be a real plus.
November 28, 2022, Jeremy heard from clients about the
Mews differentiate from competitions as they are not the traditional PMS that is difficult and costly to connect to your tech stack. Unlike some of it's competition, Mews has a great in-house support and invest a lot in innovation to solve it's client remainin...
November 28, 2022, Brian regularly uses the
With our existing API integration, updates and changes to the Mews API are much easier for our engineering teams to adapt to. With a mature, and open API, we are able to adapt to the various requests of our customers more effectively.
November 25, 2022, Blanche heard from clients about the
The look & feel of Mews User friendly and intuitive Innovative Cloud based PMS Improving performance, maximizing revenue, and providing I think great guest experience. Connected to many other solutions such as Bowo to create a digital ecosystem easy to opera...
December 15, 2021, Olga heard from clients about the
Mews offers an ecosystem of hospitality solutions that maximize revenue and enhance the guest experience. The integration with IDeaS allows hoteliers to benefit from the power of 2 systems that are connected and automated.
December 14, 2021, Lana heard from clients about the
Before HKeeper x Mews partnership we've heard positive feedbacks from some of our clients, so it was a good first sign. Beside, Mews PMS can cater different type of properties: from self-service hostels to luxury resorts.
December 10, 2021, Vassilis heard from clients about the
Great API and flexibility to build apps and awesome analytics. The team is super helpful and innovates constantly. We always build our most complex analytics using the mews API and then go to the other PMS's
December 10, 2021, Alicia has seen a demo of the
The openness of Mews is a well known advantage within our industry. The fact that it's plugged to so many other systems helps hoteliers customise their property management system in a way that few others can.
December 13, 2021, Edward regularly uses the
An open API and truly native cloud experience which is easy to use and integrates seamlessly with hundreds of hotel technology tools in just a click. Mews is truly innovative and future proof across all their products.
December 08, 2021, Jeremy heard from clients about the
The differentiators are multiple but the main one is really how the systems can connect to other systems which allow the hoteliers to use the data where they prefer to. Their disruptive mindset is great, they are always looking at what will be next. Proactive ...
December 07, 2021, Pelle occassionaly uses the
Being one of the instigators of a revolution within the hospitality industry, they have shown how a more open system can offer a vast amount of new opportunities. Their open API is easy to connect with, so hotels can easily build a highly-effective tech stack....
December 06, 2021, Benjamin heard from clients about the
While other PMS are focused only on transactional issues, MEWS deals with all the admin part but also focuses on helping the staff do a better job, save time, and convert PMS data into value thanks to API integrations with all the partners that constitute the ...
December 06, 2021, John regularly uses the
What differentiates Mews PMS from other products in the PMS space is not just their product but also the Mews team. They are extremely innovative and always push the industry forward while aligning and working with their partners. They also have fantastic supp...
December 06, 2021, Clement has seen a demo of the
Mews is different from their competition by being truly open. In a few clicks, hotels can easily add new integrations to their PMS. Another clear differentiator is their take on the Space concept.. The Mews team is committed to bringing the whole industry in...
December 06, 2021, Alexandra heard from clients about the
Mews is the company super reachable. They are now extremely well known. Always available for their parners to build a new connectivity or do some changes in the connection. More easy than the others.
November 24, 2021, Blake has seen a demo of the
Their marketplace and vision for the product is huge - this offers a great experience for customers who want to keep pace with the ever-changing tech environment. Having a forward-thinking PMS is critical to thriving in this exciting time!
September 17, 2021, Isabel has tried the
It has hundreds of integrations available, which some can be integrated with a simple click. Easy to use even for people without experience in technology or PMS, which makes it possible to focus on the guest experience.
November 13, 2019, Philippe heard from clients about the
A completely new approach to hotel tech. Mews has built an environment around open integrations that allow hotels to build their ecosystem as they see fit at no extra cost charged by the PMS. They are also one of the rare hotel tech solution that is actually b...
October 25, 2019, Stuart has seen a demo of the
Their marketplace is a great way for hoteliers to conveniently shop for add-ons and integrations that improve the functionality of their tech stack even more. It's a one-stop shop for the busy hotel professional.
December 15, 2020, Gersende heard from clients about the
Mews is a product distinguished by its "API first" philosophy. Mews is a product that knows how to connect back and forth with more specialized products such as Qualitelis for satisfaction management, ereputation management or CRM marketing.
December 02, 2020, Joan has seen a demo of the
Easy integration - doesn’t charge partners or clients for integrations. Innovating in the industry with an easy-to-use PMS with great features like online check-in / out, Mews BI and other features...
December 01, 2020, Rafael regularly uses the
We have really worked with different PMS for our clients, until we met Mews. From that moment, knowing the ease of the learning curve and the large number of tools with which it integrates directly, we decided that we would only work with them.
December 01, 2020, Annika has seen a demo of the
Openness, the hotelier can work with the best available tech stack meeting the exact needs. They have a wide selection of revenue, check-in, guest-facing systems. No long term commitments and hoteliers can try them out and add them along the way.
November 28, 2020, Gemma regularly uses the
Great PMS. Using Mews at Hotel School and it's great to have a tool so great in terms of user interface. Booking engine works well too, same as online check in and check out for guests and the payment automations. Nothing to complain and since we don't need ...
November 30, 2020, Cristina has seen a demo of the
Due to the fact that Mews has automated process for the hotel new connection requests to Beonprice´s RMS, it really simplifies and speeds up the whole implementation process, which reverts in time saving and customer satisfaction.
November 30, 2020, Luis regularly uses the
This is a really complete product with a very competitive price vs quality. The way they try to adapt their solutions to each hotel is a key. They are not a standard product they go back and front left and right to adapt to all client needs and the work togeth...
November 25, 2020, Gary regularly uses the
The amount of thought and effort invested in creating a powerful but logical workflow that empowers rather than hinders a standard user (who btw, doesn't need to be a tech master), is a joy to behold. If you blend this, with a completely self-serviced applicat...
November 24, 2020, Jonathan heard from clients about the
More features than many competitors however easier to use than many competitors. I am not working in the MEWS UX but have seen it. Have kind of a quick story that gives the best picture. I was in an hotel installing our POS system as a compliment to MEWS PMS. ...
Hostel Owner in Tilburg (Netherlands)
The look & feel is great - user friendly, custom made set up and personal training. We run a hostel and most PMS are not made for selling beds, but MEWS managed to make a perfect system to sell our different roomtypes: ...