Mews PMS
4.5 (495 REVIEWS)
Roger, Malika, Polina + 68 more experts recommend Mews
Read RecommendationsMews PMS
Ranked 1 (out of 284) in Property Management Systems
Hoteliers voted Mews as the #2 Property Management Systems provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThe complete cloud hospitality platform
91% recommended by 421 hotels
Accor, Generator, Life House & 418 others
Ratings Summary
Recommended by
Achievements
This vendor's trending score is rising, Mews PMS is the #1 most trending product in the Property Management Systems category (out of 284) and the #4 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreMews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Mews as the #2 Property Management Systems provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Capabilities
Reservation solutions that boost efficiency
Maximize profit with flexible rate management
Maximize profit with flexible rate management
Set your rates. Set your rules. Set your products, segments, and more. Then, optimize as often – or as little – as you need so you can increase profit and occupancy. Mews enables you to easily adjust and optimize rates for one property or an entire portfolio.
Empower your staff to focus on guests
Empower your staff to focus on guests
Give guests the experience they want. Digital solutions take the friction out of every touchpoint from booking to upsells and check-in to check-out. Mews lets you give guests more options, so they spend less time waiting in line and more time enjoying your property.
Monetize more spaces and watch your profit grow
Stay informed with detailed data and insights
Make every payment fast and secure
800+ integrations. No connection fees.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Other
Available Add-ons & Modules
Mews Kiosk
Contactless Check-inHotel booking engine
Booking EngineOnline Guest Services
Hotel Guest AppsPayments Terminals
Payments Processing SoftwareMews Open API
Marketplaces & IntegratorsMulti-property management
Property Management SystemsHousekeeping
Housekeeping SoftwarePricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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Success Stories
The Maj Hotel reduces labor costs and automates the guest journey thanks to Mews
Philadelphia (United States of America)
UDS solves staffing shortages and connects custom API with Mews
Kanazawa (Japan)
welcome hotels Switzerland cuts admin and boosts RevPAR with Mews
Kloten (Switzerland)
Pluimpapaver Hotel & Glamping uses Mews to power its award-winning guest journey
Aarschot (Belgium)
ROOST Apartment Hotel spreads its wings and exceeds all key targets
Philadelphia (United States of America)
The Laundry Rooms powers their innovative aparthotel model through Mews
Waterloo (Canada)
Got City Center Hotels boosts RevPAR and direct bookings with Mews
(Sweden)
The Julius Prague maximizes revenue through parking and direct bookings
(Czech Republic)
Paradise Resort Gold Coast gets golden results with Mews
Surfers Paradise (Australia)
Mews powers The Neighborhood Hotel to a fully digital guest journey
New Buffalo Township (United States of America)
How the Gate Cornwall Leverages Mews Automation and Integrations to Maintain High Satisfaction Levels at Higher Occupancies
(United Kingdom)
Leven Manchester Creates a Seamless Guest Experience that Drives Revenue with Mews & Bizzon
(United Kingdom)
Mews PMS and POS power true hospitality for Mercure Roeslare
Roeselare (Belgium)
How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace
Vysoké Tatry (Slovakia)
How the Whoo Bordeaux Bacalan Boosted Booking Conversions to 9% and Reduced Chargebacks with Mews
Bordeaux (France)
How 9Hotel Collection Grew Occupancy, Revenue, and Guest satisfaction with Mews
Paris (France)
Cresta Palace embraces connectivity for full-service stays
San Maurizio (Switzerland)
Episode Tbilisi embodies the modern, tech-enabled hotel
T'bilisi (Georgia)
References
"“I really couldn’t believe that with a few buttons, you could get an integration. I remember the days that if wanted an integration, it would cost you about €2,000 and six days of consultancy work.”"
""With Mews, accessing and using our data is very simple. Nothing is hidden from you: if you want something, you can just look for it yourself.""
""Payments – it’s truly one of the strengths of Mews. We’re always talking about marketing, about user experience and online sales marketing, but we don’t talk enough about payments. I find that their approach, which at least in my analysis, involves looking at what the main e-commerce websites such as Amazon are doing: trying to have as few clicks as possible between the moment of interest and the moment of payment – I just love it!""
""What's great about Mews Payments is that you hardly even notice it's there. We check our reservations, our incoming reservations every day in early mornings, and let's say 95% of the incoming reservations are done, settled, charged.""
"“Mews Payments is saving us 10 hours a week of tedious admin work”"
"“The Mews Booking Engine has made booking an easier, more simplified process. It's just a better user experience. Direct bookings have gone up over the last 12 months and part of that is probably due to the technology and the interface being better.”"
""We expect the Mews Kiosk to be a crowd buster during busy times, and especially useful for our business guests who are often stressed or in a rush. It's going to be a handy tool to help speed up the check-in process.""
"“Mews gives you so many opportunities because you have access from everywhere. It gives you more independence in creating your day because you don’t have to physically be in your office.”"
"“One of the things I love about Mews is they are always thinking about the future, always improving and introducing new features. Don’t be afraid of the future – move to Mews!”"
"“Because the API is open, we’re able to build a whole custom front end that exactly fits our needs, but still runs on Mews. Mews is the glue in the middle that connects everything – it fits our open mindset where everything is a network.”"
"“Don't hesitate to move to Mews. Just do it, and don't be afraid of the implementation because it's not that difficult. Mews is a very user-friendly PMS and it makes everything much easier. Not only at the front desk, but also at the back office.”"
"“The bottom line is you can save time and you can save money. I’ve used so many property management systems in the past and Mews is the best at making everything simple.”"
""We chose Mews to further improve the contactless customer experience from booking through to check-out. Given the constant change in COVID restrictions, it has allowed us come out of lockdown on the front foot and stand out from our competitors.""
"“I really like the ability to plug-in apps and the open API approach. Having that choice of the marketplace is a big thing for me – you’re not locked into products that your PMS provides, but can choose from the best in class and pick which ones fit your business.”"
"“The lovely thing is that the people employed to actually talk to guests can now talk to guests, which is what they should be doing, as opposed to just pushing buttons on a card machine.”"
"“Messaging and the user journey is more automated than it was before, which levels up our operational efficiency, leading to happier people and ultimately a better experience for the guest.”"
"Of course we've had to overcome a few barriers, but we're certain to have made the best decision in implementing Mews. In addition to the platform's flexibility and visual allure, their support team sets new standards."
Featured Customers
Popularity by Segment
Size
18 | X-Small (1-9 room)
61 | Small (10-24 room)
175 | Medium (25-74 room)
119 | Large (75-199 room)
63 | X-Large (200+ room)
Country
87 | Netherlands
69 | France
54 | United Kingdom
51 | Spain
28 | Germany
23 | Belgium
22 | Switzerland
19 | Czech Republic
16 | United States of America
13 | Portugal
12 | Australia
12 | Austria
11 | Italy
8 | Finland
8 | Japan
7 | Sweden
5 | South Africa
5 | Hungary
5 | Canada
4 | Peru
4 | Morocco
4 | Denmark
3 | Norway
3 | Slovakia
3 | New Zealand
3 | Philippines
3 | Colombia
3 | Malta
2 | Aruba
2 | Georgia
2 | Iceland
2 | Costa Rica
2 | Poland
1 | Estonia
1 | Indonesia
1 | Saint Kitts and Nevis
1 | Zambia
1 | Russian Federation
1 | Mexico
1 | Mauritius
1 | Ecuador
1 | Puerto Rico
1 | Ireland
Type
153 | Boutiques
102 | Hostels
81 | City Center Hotels
80 | Luxury Hotels
43 | Extended Stay & Serviced Apartments
41 | Branded Hotels
40 | Bed & Breakfast & Inns
25 | Vacation Rentals & Villas
24 | Limited Service & Budget Hotels
22 | Resorts
11 | Airport/Conference Hotels
8 | RV Parks & Campgrounds
5 | Motels
3 | Casinos
Region
429 | Europe
22 | North America
15 | Oceania
12 | Asia Pacific
11 | Africa
10 | South America
4 | Central America
2 | Middle East
Category
495 | Property Management Systems
137 | Marketplaces & Integrators
16 | Restaurant Management Software
More Products by Mews
Hotelier Rating
Simple
Directeur from 25-49 room City Center Hotel in Paris (France)
In partnership with Mews since 2020 and very satisfied
from 100 to 199 room Extended Stay & Serviced Apartment in Marseille (France)
PMS/POS system of the future
General Manager, Mercure Roeselare from 75-99 room Branded Hotel in Roeselare (Belgium)
Enhancing Excellence: A comprehensive look at Mews' impact on Maison Albar's hotel operations
CCO from 50-74 room Bed & Breakfast & Inn in Paris (France)
Innovative PMS
Manager from 100 to 199 room Boutique in Firenze (Italy)
Super
Reception from 25-49 room City Center Hotel in Paris (France)
Much more than a Pms
Hotel Manager from 25-49 room Hostel in Torino (Italy)
PMS - dynamic, intuitive and saves time!
Sales from 25-49 room City Center Hotel in Barcelona (Spain)
An agile and connected PMS!
Directrice Revenue Management from 25-49 room Boutique in Paris (France)
Good solution for mid to small sized properties
General Manager from 100 to 199 room City Center Hotel in Málaga (Spain)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Mews cloud PMS is innovative and modern, easy to use and with a clear user interface. It is build to make hoteliers lives easier so they can focus on what matters that is no other than increase guest satisfaction.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Our longstanding partnership with Mews has a common goal of helping hoteliers increase their direct business. Their open API allows for an easy integration and implementation and allows for multiple options to our common clients to connect with our solutions.
Showing all answers to: "What differentiates this product or service from the competition?"