Mews PMS

4.5 (495 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Roger, Malika, Polina + 68 more experts recommend Mews

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Ranked 1 (out of 284) in Property Management Systems

2023 Finalist HotelTechAwards

Hoteliers voted Mews as the #2 Property Management Systems provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The complete cloud hospitality platform

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Ratings Summary

4.5
Very Good
Ease of Use
4.7/5
Customer Support
4.2/5
ROI
4.3/5
Implementation
4.3/5

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Achievements

Trending Product

This vendor's trending score is rising, Mews PMS is the #1 most trending product in the Property Management Systems category (out of 284) and the #4 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Mews has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Mews as the #2 Property Management Systems provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Mews PMS
Founded in 2012 | Headquarters in Amsterdam (Netherlands) | 500 employees
From booking to check-out and everything in between, Mews Hospitality Cloud offers innovative solutions and advanced technology in one integrated platform so you can meet and exceed the needs of today’s guests and staff.

View website

Capabilities

Reservation solutions that boost efficiency

Maximize profit with flexible rate management

Empower your staff to focus on guests

Monetize more spaces and watch your profit grow

Stay informed with detailed data and insights

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Mews Kiosk

Contactless Check-in
Give guests the fast, frictionless experience they want from the moment they step foot in your door. Mews Kiosk redefines a convenient self-check-in – and out – experience. And while guests get the experience they want, you get the revenue lift you need.

INCLUDED

Hotel booking engine

Booking Engine
Give guests an easy way to book with you and watch your direct bookings – and your profit – go up. Mews Booking Engine lets guests find, book, and personalize their stay quickly and securely.

INCLUDED

Online Guest Services

Hotel Guest Apps
Today’s digital generation wants to be able to self-serve. Give them the quick, contactless solutions they’ve come to expect with digital concierge software from Mews.

INCLUDED

Payments Terminals

Payments Processing Software
One small machine. Lots of big benefits. Simplify and secure payments with payment terminals that integrate directly with your Mews PMS and POS.

INCLUDED

Mews Open API

Marketplaces & Integrators
Our open hospitality APIs give you the freedom to integrate with any application - bespoke or third party. It's your property. Design your perfect ecosystem with Mews Open API.

PREMIUM ADD-ON

Multi-property management

Property Management Systems
Scale, secure and streamline the way you manage your portfolio with Mews’ suite of solutions for chains and groups. Centralize tasks, eliminate repetition, remove the risk of errors and discover maximum efficiency and time.

PREMIUM ADD-ON

Housekeeping

Housekeeping Software
Put an end to slow, manual room status updates with simple, mobile, streamlined housekeeping software, fully integrated with your PMS.

INCLUDED

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Mews Average Mews

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18

Success Stories

17

References

6

Featured Customers

Success Stories

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The Maj Hotel reduces labor costs and automates the guest journey thanks to Mews

Philadelphia (United States of America)

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UDS solves staffing shortages and connects custom API with Mews

Kanazawa (Japan)

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welcome hotels Switzerland cuts admin and boosts RevPAR with Mews

Kloten (Switzerland)

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Pluimpapaver Hotel & Glamping uses Mews to power its award-winning guest journey

Aarschot (Belgium)

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ROOST Apartment Hotel spreads its wings and exceeds all key targets

Philadelphia (United States of America)

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The Laundry Rooms powers their innovative aparthotel model through Mews

Waterloo (Canada)

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Got City Center Hotels boosts RevPAR and direct bookings with Mews

(Sweden)

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The Julius Prague maximizes revenue through parking and direct bookings

(Czech Republic)

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Paradise Resort Gold Coast gets golden results with Mews

Surfers Paradise (Australia)

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Mews powers The Neighborhood Hotel to a fully digital guest journey

New Buffalo Township (United States of America)

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How the Gate Cornwall Leverages Mews Automation and Integrations to Maintain High Satisfaction Levels at Higher Occupancies

(United Kingdom)

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Leven Manchester Creates a Seamless Guest Experience that Drives Revenue with Mews & Bizzon

(United Kingdom)

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Mews PMS and POS power true hospitality for Mercure Roeslare

Roeselare (Belgium)

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How Aplend Apartments & Resorts Leverages Mews to Be More Agile & Try Out New Tools through Mews Marketplace

Vysoké Tatry (Slovakia)

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How the Whoo Bordeaux Bacalan Boosted Booking Conversions to 9% and Reduced Chargebacks with Mews

Bordeaux (France)

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How 9Hotel Collection Grew Occupancy, Revenue, and Guest satisfaction with Mews

Paris (France)

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Cresta Palace embraces connectivity for full-service stays

San Maurizio (Switzerland)

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Episode Tbilisi embodies the modern, tech-enabled hotel

T'bilisi (Georgia)

Popularity by Segment

Size

18 | X-Small (1-9 room)

61 | Small (10-24 room)

175 | Medium (25-74 room)

119 | Large (75-199 room)

63 | X-Large (200+ room)

Country

87 | Netherlands

69 | France

54 | United Kingdom

51 | Spain

28 | Germany

23 | Belgium

22 | Switzerland

19 | Czech Republic

16 | United States of America

13 | Portugal

12 | Australia

12 | Austria

11 | Italy

8 | Finland

8 | Japan

7 | Sweden

5 | South Africa

5 | Hungary

5 | Canada

4 | Peru

4 | Morocco

4 | Denmark

3 | Norway

3 | Slovakia

3 | New Zealand

3 | Philippines

3 | Colombia

3 | Malta

2 | Aruba

2 | Georgia

2 | Iceland

2 | Costa Rica

2 | Poland

1 | Estonia

1 | Indonesia

1 | Saint Kitts and Nevis

1 | Zambia

1 | Russian Federation

1 | Mexico

1 | Mauritius

1 | Ecuador

1 | Puerto Rico

1 | Ireland

Type

153 | Boutiques

102 | Hostels

81 | City Center Hotels

80 | Luxury Hotels

43 | Extended Stay & Serviced Apartments

41 | Branded Hotels

40 | Bed & Breakfast & Inns

25 | Vacation Rentals & Villas

24 | Limited Service & Budget Hotels

22 | Resorts

11 | Airport/Conference Hotels

8 | RV Parks & Campgrounds

5 | Motels

3 | Casinos

Region

429 | Europe

22 | North America

15 | Oceania

12 | Asia Pacific

11 | Africa

10 | South America

4 | Central America

2 | Middle East

Category

495 | Property Management Systems

137 | Marketplaces & Integrators

16 | Restaurant Management Software

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Hotelier Rating

Excellent
391
Very Good
76
Average
15
Poor
6
Terrible
18

Property Size

  • X-Small (18)
  • Small (61)
  • Medium (175)
  • Large (119)
  • X-Large (63)

Country

  • Netherlands
    Netherlands
    (87)
  • France
    France
    (69)
  • United Kingdom
    United Kingdom
    (54)
  • Spain
    Spain
    (51)
  • Germany
    Germany
    (28)
  • Belgium
    Belgium
    (23)
  • Switzerland
    Switzerland
    (22)
  • Czech Republic
    Czech Republic
    (19)
  • United States of America
    United States of America
    (16)
  • Portugal
    Portugal
    (13)
  • Australia
    Australia
    (12)
  • Austria
    Austria
    (12)
  • Italy
    Italy
    (11)
  • Finland
    Finland
    (8)
  • Japan
    Japan
    (8)
  • Sweden
    Sweden
    (7)
  • South Africa
    South Africa
    (5)
  • Hungary
    Hungary
    (5)
  • Canada
    Canada
    (5)
  • Peru
    Peru
    (4)
  • Morocco
    Morocco
    (4)
  • Denmark
    Denmark
    (4)
  • Norway
    Norway
    (3)
  • Slovakia
    Slovakia
    (3)
  • New Zealand
    New Zealand
    (3)
  • Philippines
    Philippines
    (3)
  • Colombia
    Colombia
    (3)
  • Malta
    Malta
    (3)
  • Aruba
    Aruba
    (2)
  • Georgia
    Georgia
    (2)
  • Iceland
    Iceland
    (2)
  • Costa Rica
    Costa Rica
    (2)
  • Poland
    Poland
    (2)
  • Estonia
    Estonia
    (1)
  • Indonesia
    Indonesia
    (1)
  • Saint Kitts and Nevis
    Saint Kitts and Nevis
    (1)
  • Zambia
    Zambia
    (1)
  • Russian Federation
    Russian Federation
    (1)
  • Mexico
    Mexico
    (1)
  • Mauritius
    Mauritius
    (1)
  • Ecuador
    Ecuador
    (1)
  • Puerto Rico
    Puerto Rico
    (1)
  • Ireland
    Ireland
    (1)

Region

  • North America
    North America
    (22)
  • Europe
    Europe
    (429)
  • Asia Pacific
    Asia Pacific
    (12)
  • Oceania
    Oceania
    (15)
  • Middle East
    Middle East
    (2)
  • South America
    South America
    (10)
  • Central America
    Central America
    (4)
  • Africa
    Africa
    (11)
10

Simple

Directeur from 25-49 room City Center Hotel in Paris (France)

Verified
1 days ago
Quick implementation and possible changes, rapid learning for any newcomer, security, readability, clear reports, ease for customers to make C/IC/O.
Country France
Directeur
Medium Hotel
10

In partnership with Mews since 2020 and very satisfied

from 100 to 199 room Extended Stay & Serviced Apartment in Marseille (France)

Verified
2 days ago
Mews is developing day by day to improve according to the expectations and needs of its users. Customer support is quite responsive, which is appreciated.
Country France
Large Hotel
10

PMS/POS system of the future

General Manager, Mercure Roeselare from 75-99 room Branded Hotel in Roeselare (Belgium)

Verified
2 days ago
The countless and wide variety of integration partners makes Mews the most future prove company to help hoteliers to step into the digital world.
Country Belgium
General Manager, Mercure Roeselare
Large Hotel
10

Enhancing Excellence: A comprehensive look at Mews' impact on Maison Albar's hotel operations

CCO from 50-74 room Bed & Breakfast & Inn in Paris (France)

Verified
2 days ago
Mews has significantly transformed our hotel operations at Maison Albar, offering seamless Property Management System solutions that enhance guest experiences and improve overall efficiency. Through Mews, we've effectively addressed booking management, elevated guest communication, and optimized staff workflows, resulting in heightened cust...
Country France
CCO
Medium Hotel
10

Innovative PMS

Manager from 100 to 199 room Boutique in Firenze (Italy)

Verified
2 days ago
Mews is an innovative PMS with intuitive operation. The front office procedures are quick and allow you to save time that can be invested in customer management. It can be integrated with software for managing all departments. The management of reservations, which in our case are downloaded directly from the CRM, is also easy and quick, as...
Country Italy
Manager
Large Hotel
10

Super

Reception from 25-49 room City Center Hotel in Paris (France)

Verified
2 days ago
System really intuitive and easy to use. Invoicing is a bit hard at beginning to understand but really easy at the end when we are used to it
Country France
Reception
Medium Hotel
10

Much more than a Pms

Hotel Manager from 25-49 room Hostel in Torino (Italy)

Verified
2 days ago
Mews is incredibly versatile, with extensive features and with easy integrations with all the other systems we use to manage our hotel. Has an easy to use timeline to manage reservations, a robust reporting tool, a professional booking engine, and much more. It covers every aspect of hotel operations. The automation capabilities have signif...
Country Italy
Hotel Manager
Medium Hotel
9

PMS - dynamic, intuitive and saves time!

Sales from 25-49 room City Center Hotel in Barcelona (Spain)

Verified
2 days ago
Mews is a PMS that adapts according to your work model. It is very dynamic for receptions, revenue and sales, it is not the typical square and hermetic PMS, which does not allow you to do anything or understand it. You have all the reports you need to analyze.
Country Spain
Sales
Medium Hotel
9

An agile and connected PMS!

Directrice Revenue Management from 25-49 room Boutique in Paris (France)

Verified
2 days ago
Mews is an agile and efficient PMS. Its ease of handling is an essential asset for adapting to the significant turnover of reception teams. The other big strong point of this tool is the “historic” openness of their API which has allowed reliable connectivity with a multitude of complementary tools. Compared to other PMS on the market, sett...
Country France
Directrice Revenue Management
Medium Hotel
8

Good solution for mid to small sized properties

General Manager from 100 to 199 room City Center Hotel in Málaga (Spain)

Verified
2 days ago
I like the idea of having an all-in-one solution that allows staff to focus on the guest experience. There's a very well put together booking engine-payment processsing - PMS atomatization with plentyful features.
Country Spain
General Manager
Large Hotel
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Mews cloud PMS is innovative and modern, easy to use and with a clear user interface. It is build to make hoteliers lives easier so they can focus on what matters that is no other than increase guest satisfaction.

Question:

What differentiates this product or service from the competition?

Answer:

Our longstanding partnership with Mews has a common goal of helping hoteliers increase their direct business. Their open API allows for an easy integration and implementation and allows for multiple options to our common clients to connect with our solutions.