Hotel Treats Online Gift Voucher Shops

4.7 (17 REVIEWS)

HT Score

0 out of 100

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Hotel Treats Online Gift Voucher Shops

Name: Hotel Treats Online Gift Voucher Shops
Rating: 4.7 (17 reviews)

4.8 (17 REVIEWS)

Unranked in Upselling Software

Hotels are not just for tourists! Award-winning marketplace for luxury hotel experiences.

95% recommended by 15 hotels

Hotel Treats has 0 reviews from United States so we’re unable to verify that they operate in your local market.

What is Hotel Treats?

Founded in 2017 | Headquarters in London (United Kingdom) | 4 employees

This description was generated by AI which analyzed the following sources to summarize a description of Hotel Treats products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

Hotel Treats Reviews Analyzed: 0

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Verified expert recommendations

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

Hotel Treats Expert Recommendations Analyzed: 0

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Description provided by Hotel Treats

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

Hotel Treats's Provided Description:

"Hotel restaurants, spas, pools and bars are often underused, becoming money pits, instead of the cash machines they should be. Luckily, there are millions of local residents living around them, who crave Instagrammable experiences to enjoy themselves and to buy as gifts. We help them meet. At Hotel Treats we create beautifully branded online shops for hotels & operate a marketplace (www.hoteltreats.com) enabling hotels to sell gift vouchers and experiences to local residents. Experiences such as Sunday brunch, spa treatments, pool day passes, tasting menus and romantic getaways. We currently work with over 300 properties in 6 countries, including brands such as Nobu, St. Regis, Iberostar & H10. In 2022 we generated over $3m in additional revenues for our clients. But, when hotels open their doors to local residents, they don't just increase their revenues. They also create a long-term positive impact on MICE sales and turn locals into ambassadors. Does this resonate? Let's talk!"

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Hotel Treats doesn’t have any benefits or use cases available

Features

Content Management

4/5 features

Deal/Offer Templates Library

The Upselling Tool helps their hotels to come up with creative ideas to upsell to their guests / Ideally, this is segmented and personalized per hotel. The power of this feature is for hotels to receive suggestions of the best converting offers depending on their guest mix and facilities.
Dynamic Upgrade Pricing

The Upselling Tool offers Room Upgrade dynamic pricing to the guests, supporting the overall pricing strategy set up by the Revenue Manager / This allows to follow exactly the pricing strategy of the hotel only, increasing the amount of upgrades and maximizing the profit generated by these upgrades. This is the best way to maximize RevPAR (by boosting ADR) at any time. If you upsell in advance, you can even resell the rooms that became available.
Automated A/B Testing
On property upsells
Future stay offers
Gift Vouchers

Customer Profiles

4/5 features

Segmentation

Making sure guests only see relevant offers / Increases conversion and relevance for the guests meaning happier guests and more revenue for the properties.

Guest Communication

4/5 features

Omnichannel (email, chat, sms, Whatsapp)

Ability to use more than one channel (email, chat, sms, whatsapp) / A great benefit to use omnichannel communication is to be able to reach a much higher volume of guests. With an integrated chat solution, you can let your guests upgrade their stay on your website, with sms or whatsapp, you can reach out to all guests that left their phone number.
Check-in upselling
Pre-arrival emails
Upsell at booking

Fulfillment & Payments

4/5 features

Type 2 SOC 2 Certified (Data Security)

Data Security/Audit Certification: https://www.onelogin.com/compliance/soc-2-type-2
Fulfillment Task Automation (via Task Mgmt Integrations)

Operations software / The Upselling tool integrates to one or many Operations software (like Hotelkit or Alice or Optii), automating many operational tasks and allowing hotels to reduce manual work of preparation for the guest arrival. / This allows hotels to automate tasks to prepare the guest arrival by adding the right extra to the right room.
On property upsells
Check-in upselling
Gift Vouchers

Analytics/Reporting

4/5 features

Automated A/B Testing

Multi-Prop Management

4/5 features

Multi-Property/Chain Dashboard

Other

0/1 features

Offer Performance Analytics

Direct access to property/group data on offer performance including revenue by guest exposure (booking, pre-arrival, at arrival), by offer type, and by staff member. Properties never have to wait for month-end or QBR meetings; data is immediately available for view or export into local BI tools

Hotel Treats Reviews Summary

4.7

Excellent

17 reviews

Ease of Use

4.8/5

Customer Support

4.9/5

ROI

4.6/5

Implementation

4.7/5

Recommended for

Upselling Software Ranked #17 out of 64

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Hotel Treats Integrations

Company	Functionality
Quinta 94% recommended by 296 hotels	Hotel Chatbots
Stripe 100% recommended by 2 hotels	Payments Processing Software

Support

Unverified

Hotel Treats has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

View Support Certification

Help Center

Product Updates

2026

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

95%

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