Duve Upselling

4.7 (136 REVIEWS)

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HT Score  
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Javier, Paul, Kanza + 31 more experts recommend Duve

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Duve Upselling

4.7 (136 REVIEWS)

Ranked 3 (out of 60) in Upselling Software

2023 Finalist HotelTechAwards

Hoteliers voted Duve as the #2 Upselling Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Upsell - increase revenue with a personal touch

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Ratings Summary

4.7
Excellent
136 reviews
Ease of Use
4.8/5
Customer Support
4.6/5
ROI
4.8/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Duve Upselling is the #2 most trending product in the Upselling Software category (out of 60) and the #29 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Duve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Duve as the #2 Upselling Software provider in the 2023 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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98 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Duve Upselling
Founded in 2016 | Headquarters in Tel Aviv-Yafo (Israel) | 52 employees
Personalize your upsell offerings to instantly maximize the potential revenue that you generate from each guest. By integrating with numerous PSP’s, your guests can easily select and pay for upsells from their personal devices. ● Smart upselling: With smart tools that recognize when you have extra room availability, your guests will be offered early check in, late check out, or room upgrades. ● In-house services: Personalize upsells that you offer in-house according to different guest profiles. Duve’s customization tools allow you to automatically offer more personalized offerings to guests such as kids club access to families with children or a couple’s massage at your spa to lovebirds on a honeymoon. ● Transportation services: Coordinate your guests arrival details to offer them arrival and departure services to and from your property. ● Marketplace services: Connect third party vendors to Duve’s marketplace and earn additional profit when your guests purchase services from third-party vendors or reserve at local spots near your property. ● Customized discounts: Offer profile-drive discounts for upsells, such as guests that are part of your loyalty club or any other of the dozens of filters that you can customize by.

Capabilities

Personalized Upselling

Marketplace Services

Smart Upselling

Transportation Services

No-Touch Upselling Technology

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Pricing

Above Average

This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.

Duve Average Duve

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No matching results

14

Success Stories

12

References

18

Featured Customers

Popularity by Segment

Size

105 | Medium (25-74 room)

86 | X-Large (200+ room)

83 | Large (75-199 room)

51 | X-Small (1-9 room)

27 | Small (10-24 room)

Type

118 | Vacation Rentals & Villas

73 | Luxury Hotels

71 | Hostels

69 | Boutiques

54 | Extended Stay & Serviced Apartments

42 | Resorts

37 | City Center Hotels

30 | Bed & Breakfast & Inns

28 | Branded Hotels

5 | Motels

4 | RV Parks & Campgrounds

3 | Limited Service & Budget Hotels

2 | Casinos

2 | Airport/Conference Hotels

Region

173 | Middle East

141 | Europe

40 | North America

10 | Asia Pacific

10 | Oceania

3 | Central America

1 | South America

Category

246 | Guest Messaging Software

239 | Contactless Check-in

209 | Hotel Guest Apps

136 | Upselling Software

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136

Reviews

25

Expert Recommendations

Hotelier Rating

Excellent
345
Very Good
25
Average
12
Poor
3
Terrible
2

By Product

  • Guest Messaging Software
    Guest Messaging Software
  • Contactless Check-in
    Contactless Check-in
  • Hotel Guest Apps
    Hotel Guest Apps
  • Upselling Software
    Upselling Software

Property Size

  • X-Small
  • Small
  • Medium
  • Large
  • X-Large

Region

  • North America
    North America
  • Europe
    Europe
  • Asia Pacific
    Asia Pacific
  • Oceania
    Oceania
  • Middle East
    Middle East
  • South America
    South America
  • Central America
    Central America
9

Contact the guest

Senior Project Manager from 500+ room City Center Hotel in Tel Aviv-Yafo (Israel)

Verified
3 days ago
You can contact your guest before, during and on they departure, offer activities or services according to the kind of stay.you can contact before the departure and take care if there was any complain in the pre check out form.
10

very good

marketing manager from 100 to 199 room Hostel in Ein Gev

Verified
3 days ago
it is easy for us to contact our clients for check-in before the arrival, upselling and upgrading, and more function
10

Game changing platform

General manager from 10 to 24 room City Center Hotel in Yafo (Israel)

Verified
3 days ago
The fact that we can communicate with guests that easy now and that they can make all the pre check in in advance save us so much time and give us the opportunity to be a host full time.
9

An ultimate tool for enriching the guest experience

cmo from 500+ room City Center Hotel in Tel Aviv-Yafo (Israel)

Verified
3 days ago
* Direct communication starting from the reservation stage. * Possibility to make a up sale * Saves time at check-in * Allows the guest to receive preliminary information about the hotel, the facilities and what is going on in the surroundings before arrival
10

Great system

Revenue manager from 50-74 room Vacation Rentals & Villa in Tel Aviv-Yafo (Israel)

Verified
10 days ago
Easy to use for the hotel and for the guests.Looks good.Help the hotel to look professional The communication with the guests can't be easier
10

Duve , a great support for our business

Responable expérience client from 500+ room in Paris (France)

Verified
1 months ago
We are using the Guest Messaging Software every day to communicate with our client - it is very useful, because we can see if our clients have sent us a message , and we can answer directly to their demands. We ask all of our guests to use the online check-in system to pre-register themselves. This option helps us and our local teams grea...
10

Online Check In

FOM from 200 to 499 room Resort in (Israel)

Verified
1 months ago
Minimum contact with reception staff at arriving time. Option for prepayment before arriving and without paper bills. Chat with guest and communication before arriving.
10

Great product for anyone running a number of properties or hotel

Manager from Boutique in Tel Aviv-Yafo (Israel)

Verified
1 months ago
Great product for anyone running a number of properties or hotels and wish to scale, this product lets you automate on a whole new level and well as upsell products, highly recommend.
10

Efficient with great support!

Client Success Teamleader from 500+ room Vacation Rentals & Villa in Oostkamp (Belgium)

Verified
9 months ago
Duve is very easy to use and it literally provides all the features we were looking for. It is intuitive and clean. It helps us to communicate with our guests more efficiently with faster response time which results in higher customer satisfaction. Support by the team of Duve is great. The team is helpful and responsive when we have any que...
10

Great Peace of Mind knowing my guests are being looked after

Owner from 5 to 9 room Bed & Breakfast & Inn in Vancouver (Canada)

Verified
9 months ago
- Love the platform in which all of my lose ends are taken care of. I never have to worry about guests not knowing exactly what is going on as the automation ensures information is delivered on time and when my guests need it. The simple easy to use software for my guests is personal and completely formatted to our style which helps promote...
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  • 14

Newsfeed

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Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate

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How Charles Hope Apartments Revamped Their Guest Engagement with Duve

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How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI

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How Your Host Helper Reached 625% ROI with Duve's Upselling Tools

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11 months ago

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1 year ago

How Duve Helped The Setai Hotel Completely Transform the Arrival Experience

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1 year ago

Duve Named Best Guest App & Best Contactless Check-in Finalist

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Responsiveness

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