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Duve Upselling
4.7 (292 REVIEWS)
Xavier, Axel, Jenna + 66 more experts recommend Duve
Read RecommendationsRanked 3 (out of 63) in Upselling Software
Hoteliers voted Duve as the #3 Upselling Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldUpsell - increase revenue with a personal touch
96% recommended by 546 hotels
AFI Hotels, Astotel, Fattal Hotels & 543 others
Capabilities
Personalized Upselling
Marketplace Services
Smart Upselling
Smart Upselling
Increase guest revenue and experience by understanding what your guests want, and offering them add-on services based on their specific profile. Arriving early? Duve will check if you have live availability and if so, offer them early check-in options? Better rooms are left empty? Automatically offer room upgrades without any extra effort from your side. With Duve, you'll be sure that you're not leaving any money on the table.
Transportation Services
No-Touch Upselling Technology
Features
Content Management
Customer Profiles
Guest Communication
Fulfillment & Payments
Analytics/Reporting
Multi-Prop Management
Other
Available Add-ons & Modules
Review Management
Reputation ManagementReview collection & optimization
Guest Surveys & FeedbackGuest Communication
Guest Messaging SoftwareNo-Download Guest App
Hotel Guest AppsOnline Check-in
Contactless Check-inRecommended by
Achievements
This vendor's trending score is rising, Duve Upselling is the #3 most trending product in the Upselling Software category (out of 63) and the #87 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreDuve has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Duve as the #3 Upselling Software provider in the 2024 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
Get an Instant Price Estimate
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Duve Case Studies
How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO
Las Vegas (United States of America)
How Duve helped increase guest satisfaction scores at Sofitel London St James
(United Kingdom)
How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests
Protaras (Cyprus)
How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve
Rhein-Kreis Neuss (Germany)
Jo&Joe Nation reaches a 60% online check-in rate within one month of rolling out with Duve
Paris (France)
How The Gate Collection Achieved a 5x Increase in App Engagement and 1030% ROI with Duve's Guest Experience Suite
Paris (France)
How BeMate optimized their guest journey to increase online check-in rates by 30% within one month
Milano (Italy)
Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve
Paris (France)
How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI
Laverune (France)
Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority
Paris (France)
Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI
Berlin (Germany)
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
Picton (Canada)
Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era
Paris (France)
Astotel achieves 8x increase in opt-in email addresses collected with Duve
Paris (France)
How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI
Oostkamp (Belgium)
Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve
Kfar Giladi (Israel)
Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI
Tel Aviv (Israel)
How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications
Tel Aviv (Israel)
Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless
South Lake Tahoe (United States of America)
How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins
Fuengirola (Spain)
How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands
Cabourg (France)
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
Paris (France)
How IsRentals Remotely Manages 120 Vacation Rentals with Duve
Jerusalem (Israel)
Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate
Paris (France)
How Charles Hope Apartments Revamped Their Guest Engagement with Duve
Brentford (United Kingdom)
How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI
Funchal (Portugal)
How Your Host Helper Reached 625% ROI with Duve's Upselling Tools
Caen (France)
How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling
Lisbon (Portugal)
Doubling Online Check-In Rate: A Fattal & Duve Success Story
Tel Aviv-Yafo (Israel)
How Duve Helped The Setai Hotel Completely Transform the Arrival Experience
Tel Aviv (Israel)
How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve
Tel Aviv (Israel)
References
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
"Duve is a seamless partner to our guest journey and is an integral part of the personalized and unique experience we offer our guests"
"What surprised me the most was how simple the system was on our end and how cooperative guests turned out to be. We sold out on every tour offered through Duve."
"Online check-in have dramatically changed our entire operations and allowed us save so much valuable time."
Featured Customers
Popularity by Segment
Size
52 | X-Small (1-9 room)
80 | Small (10-24 room)
179 | Medium (25-74 room)
212 | Large (75-199 room)
261 | X-Large (200+ room)
Country
324 | Israel
98 | France
55 | United States of America
39 | United Kingdom
28 | Spain
26 | Australia
18 | Germany
17 | Mexico
17 | Greece
17 | Cyprus
16 | Italy
14 | Portugal
11 | Belgium
9 | Canada
7 | Switzerland
6 | India
6 | Thailand
6 | Netherlands
4 | Austria
4 | Finland
3 | United Arab Emirates
3 | Poland
3 | Japan
3 | Philippines
2 | Romania
2 | Ireland
2 | Taiwan
2 | Malaysia
2 | Turkey
2 | Luxembourg
2 | Czech Republic
2 | Turks and Caicos Islands
2 | Lithuania
1 | Singapore
1 | Monaco
1 | Croatia
1 | Brazil
1 | Costa Rica
1 | Korea, South
1 | Serbia
1 | Norway
1 | South Africa
1 | Albania
1 | Virgin Islands, British
1 | Honduras
1 | Indonesia
1 | Bulgaria
Type
334 | Luxury Hotels
278 | City Center Hotels
273 | Boutiques
252 | Resorts
246 | Branded Hotels
208 | Vacation Rentals & Villas
162 | Bed & Breakfast & Inns
146 | Hostels
134 | Limited Service & Budget Hotels
112 | Airport/Conference Hotels
105 | Extended Stay & Serviced Apartments
8 | Motels
8 | RV Parks & Campgrounds
7 | Casinos
Region
329 | Middle East
298 | Europe
81 | North America
26 | Oceania
25 | Asia Pacific
3 | South America
3 | Central America
1 | Africa
Category
595 | Guest Messaging Software
525 | Contactless Check-in
494 | Hotel Guest Apps
292 | Upselling Software
63 | Mobile Ordering & Room Service
More Products by Duve
Hotelier Rating
Hoteliers like how Duve's automated communication tools uplift guest satisfaction and streamline operations. The platform's upselling features, allowing for tailored recommendations, significantly boost revenue by offering appealing services such as room upgrades and experiences. Moreover, Duve provides a customizable guest experience, enhancing brand affinity. However, integration with Opera and handling negative feedback are reported as areas needing improvement. It offers potential cost savings by reducing administrative tasks through enhanced automation.
AI-generated from the text of customer reviews
Looking for specific info?
Boosting hotel revenue and enhancing guest experience with DUVE
Directrice Marketing from 100 to 199 room Branded Hotel in Saint Ouen (France)
A tailored in-stay experience and a great team
Digital and Innovation Director from 25-49 room Limited Service & Budget Hotel in Fethiye (Turkey)
Easy guest messaging, and effective communication way.
Rooms Division manger from 100 to 199 room Branded Hotel in Jerusalem (Israel)
Automated Communications
Manager from 200 to 499 room Luxury Hotel in Tel Aviv (Israel)
8x increase in opt-in email addresses collected with Duve
Director of Strategy and Innovation from 50-74 room Boutique in Paris (France)
DUVE is THE answer to bring your guest relation to the top level
Manager from 25-49 room City Center Hotel in Paris (France)
Amazing application
Sales manager from 200 to 499 room Luxury Hotel in Tel Aviv (Israel)
Tool that improve the contact with our guest and make it easier and efficient
Gm from 200 to 499 room Bed & Breakfast & Inn in Tel Aviv (Israel)
It is great to upselling!
Property manager from Luxury Hotel in Mexico City (Mexico)
Useful Tool and very practical
Reception supervisor from 100 to 199 room Boutique in Ein Bokek (Israel)
Expert Q&A and Partner Recommendations
Submit RecommendationIndustry experts recommend Duve for its impressive versatility and comprehensive integration of key functionalities, such as guest messaging, dedicated guest apps, upselling techniques, and contactless check-ins. Key insights include its successful adaptability to dynamic hospitality needs, seamless integration with existing systems, and the ability to provide personalized experiences that enhance guest satisfaction and revenue. Critical feedback highlights occasional setup complexity and integration issues.
AI-generated from the text of customer reviews
What does this product or service do well?
Duve provides a seamless omnichannel communication platform that centralizes guest interactions in hotels and short-term rentals, ensuring efficiency, personalization, and effortless upselling opportunities.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Duve's openness to partnerships, like with Swikly for online deposit management, sets it apart. Julia's exceptional approach to partnership relations adds a unique touch, making collaboration effortless and rewarding.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Take full advantage of Duve's customizable tools, like the branded Guest App and online check-in, to create a seamless and personalized guest experience. Centralize all communications through the platform to ensure consistent, efficient interactions, and use the upselling features to boost revenue by tailoring offers to guest preferences. Additionally, analyze guest data regularly to refine your services and enhance satisfaction.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Posts
Duve
1 month ago
How Duve and Igloohome join forces to streamline check-ins and guest experiences for OYO
Duve
1 month ago
How Duve helped increase guest satisfaction scores at Sofitel London St James
Duve
1 month ago
How Leonardo Crystal Cove Hotel & Spa uses Duve as their window to guests
Duve
1 month ago
Hotel Tech Report and Duve Launch 'The Ultimate Buyer’s Guide to Guest-Facing Apps for Hotels 2025’
Duve
2 months ago
How Leonardo Hotels Enhanced Guest Experience and Operational Efficiency with Duve
Duve
2 months ago
Duve And Planet Partner To Ease Payment Processing For Hospitality Businesses Throughout The Guest Journey
Duve
2 months ago
Jo&Joe Nation reaches a 60% online check-in rate within one month of rolling out with Duve
Duve
2 months ago
How The Gate Collection Achieved a 5x Increase in App Engagement and 1030% ROI with Duve's Guest Experience Suite
Duve
2 months ago
How BeMate optimized their guest journey to increase online check-in rates by 30% within one month
Duve
3 months ago
Duve Introduces Automated Regulatory Reporting and Document Verification for Online Check-in
Duve
4 months ago
Duve Integrates Access Codes by TESA ASSA ABLOY for a Streamlined Check-in Experience
Duve
5 months ago
Duve and Booking.com Launch Direct Integration to Elevate Host-Guest Communications
Duve
7 months ago
Duve’s Online Check-in Selected As “Contactless Check-in Solution Of The Year” By TravelTech Breakthrough
Duve
8 months ago
Duve Launches Its Integration with SIHOT PMS
Duve
10 months ago
Duve Acquires Easyway, Pioneering a New Era in Hospitality AI-Driven Guest Experiences
Duve
11 months ago
Duve Awarded The Best Guest App of 2024 in HotelTechAwards
Duve
11 months ago
Elevating the 4-Star Experience at Hotel Le Six with 206% ROI Generated Through Duve
Duve
1 year ago
Leonardo Hotels Partners with Duve to Redefine Experiences Across Their Hotels in Europe
Duve
1 year ago
How Domaine de Biar Elevates their Guest Experiences with Duve and Achieves 143% ROI
Duve
1 year ago
Duve Introduces DuveConnect to Empower Hosts and Hoteliers to Easily Exchange Data between Duve and Third-Party Systems
Duve
1 year ago
Welkeys' Digital Leap: Prioritizing Guest Communication with DuveAI's SmartPriority
Duve
1 year ago
Homaris' Digital Transformation: Enhancing Guest Satisfaction with SmartPriority by DuveAI
Duve
1 year ago
Merrill House's Digital Transformation: Boosting Revenues and Guest Satisfaction with Duve
Duve
1 year ago
Maison Mere & Duve: Crafting Personalized Guest Experiences in the Digital Era
Duve
1 year ago
Astotel achieves 8x increase in opt-in email addresses collected with Duve
Duve
1 year ago
How HUSWELL Reduced Response Times by 30% with SmartPriority by DuveAI
Duve
1 year ago
Pastoral Hotel's Digital Evolution: Revolutionizing Check-Ins with Duve
Duve
1 year ago
Abraham Group's Digital Transformation: Elevating Guest Experiences with Duve and Achieving 360% ROI
Duve
1 year ago
Duve’s Guest Experience Platform Integrates Onity Mobile Key Technology for Contactless Room Entry
Duve
1 year ago
Duve Sponsors Hotel Tech Report’s 2024 Buyer Guide for Guest Apps
Duve
1 year ago
Duve Unleashes Major Innovations in Guest Experience Platform to Help Hoteliers Stay Ahead the Summer Peak Season
Duve
1 year ago
Thaïs PMS and Duve Integrate to Help Hoteliers Improve Their Guest Experience Management
Duve
1 year ago
Duve Launches Advanced Email Marketing Capabilities to Foster Post-Stay Guest Experience for Hoteliers
Duve
1 year ago
Duve Guest Experience Management Platform Now Available on Oracle Cloud Marketplace
Duve
1 year ago
Revolutionizing Guest Experience, Duve Introduces AI into Hospitality with ‘DuveAI’
Duve
1 year ago
The Ultimate Guide to Guest Management
Duve
1 year ago
Duve Amongst the First SaaS Companies in Hospitality to Achieve ISO 27001 & ISO 27701 Certifications
Duve
1 year ago
Duve is Named The Best Guest Experience Platform in the 2023 HotelTechAwards
Duve
1 year ago
How Holiday Rentals Saved an Average of 3 Hours a Day From Automating Communications
Duve
2 years ago
Duve Takes Imagos Hospitality Group's Hotel to the Next Level of Contactless
Duve
2 years ago
How Costa Rentals Began Growing Revenues by Automatically Selling Early Check-ins
Duve
2 years ago
How HostnFly Used Duve to Streamline Guest Communication and Uplift Revenues Across 90 Different Brands
Duve
2 years ago
How the 4-Star Hotel, Les Bulles De Paris, Used Duve to Manage their Guest Experience From Start to Finish
Duve
2 years ago
How IsRentals Remotely Manages 120 Vacation Rentals with Duve
Duve
2 years ago
Pick A Flat's Successful Implementation of Duve's Guest Experience Solution Led to a 98% Online Check-In Rate
Duve
2 years ago
How Charles Hope Apartments Revamped Their Guest Engagement with Duve
Duve
2 years ago
How An Island Apart Used Duve's Smart Upselling Tools to Reach 1120% ROI
Duve
2 years ago
How Your Host Helper Reached 625% ROI with Duve's Upselling Tools
Duve
2 years ago
How Kula Uses Duve's Guest Experience Solution to Offer Millennials an Updated Version of Future Travelling
Duve
2 years ago
Doubling Online Check-In Rate: A Fattal & Duve Success Story
Duve
2 years ago
From Tel Aviv to Paris: Duve, the Hospitality Tech Company Announces Expansion into the French Market
Duve
2 years ago
How Duve Helped The Setai Hotel Completely Transform the Arrival Experience
Duve
2 years ago
How Brown Hotels Cut Costs Through Automation and Generated Upsell Revenue Using Duve
Duve
2 years ago
Hospitality Tech Startup Duve Announces a $10M Funding Round
Duve
2 years ago
Duve Named Best Guest App & Best Contactless Check-in Finalist
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Duve has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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