Canary Upsells

Ranked 8 (out of 54) in Upselling Software

Upselling Software

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

Ratings Snapshot

Certificate of Excellence
Read 20 reviews
95%
Recommend
HTR Score icon
HT SCORE
83 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #8 out of 54 in Upselling Software

Ease of Use
5.0/5
ROI
4.7/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to

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Most popular for
  • Boutique 8 verified reviews
    90%
  • Resort 5 verified reviews
    96%
  • Branded 3 verified reviews
    100%
  • City Center 2 verified reviews
    100%
  • Limited Service 1 verified reviews
    100%

Canary Upsells Overview

Canary Upsells Overview

Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

1/2

Integrates with

  • Property Management Systems
Browse integrations (4 verified)

What customers love about Canary Upsells

Like 95% recommend

Director of Sales & Marketing from Boutique in

love every thing about it. From contracts to the Amenity store. it works great on all front, and the contactless check in is great

General Manager from Limited Service

In our current reality of a staffing crunch and the need to minimize contact between our staff and guests, Canary fit a need that I have not seen another company provide in this space. Canary allows our guests to check ...

Hotel Manager from Other

I love the ease of this system. From contactless check-in to sending messages, it's lovely. It helps tremendously with our check-in scores and allows the front desk to have more face to face time with the guest verses lo...

Area Director of Sales and Marketing from City Center

I like that it is easy to use and the customer interface looks nice. Can be easily customized.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

The Canary solutions are designed for ease of use and simplicity. For the hotel, it takes little or no time to get set up and running. For the guest, there is no need to download an App and the check-in process takes no more than a minute or two.

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

Question:

What differentiates this product or service from the competition?

Answer:

There are a couple of things that differentiate Canary Technologies. The first is they focus solely on hotels. Their solutions are simple for the hotel team to use and extremely flexible. The level of customisation and branding that the hotel can apply to the solution is the best that I have seen....

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Make sure the product can be customised easily to reflect your brand and any local requirements, i.e. COVID waivers etc. Consider ease of use and simplicity for the guest. They shouldn't need to download an App to use mobile check-in. It should look great and be extremely simple for your guests.

by Brendon Granger (Technology 4 Hotels) on September 09, 2021

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Features

  • Gift Vouchers
  • Segmentation
  • Upsell at booking
  • Pre-arrival emails
  • On property upsells
  • Future stay offers
  • Automated A/B Testing
  • Check-in upselling
  • Dynamic Upgrade Pricing
  • Deal/Offer Templates Library
  • Omnichannel (email, chat, sms, Whatsapp)
  • Fulfillment Task Automation (via Task Mgmt Integrations)
  • Type 2 SOC 2 Certified (Data Security)
  • Multi-Property/Chain Dashboard

Clients & references

References & testimonials

Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities.
Vaughn Davis General Manager at the Dream Hollywood
Testimonial avatar
Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property.
Ryan McGhee General Manager at the Fifty Hotel & Suites by Affinia

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Mexico
  • Bahamas

20 Verified Canary Technologies Reviews

Likelihood to Recommend
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December 01, 2021

Canary Upsells Review: CANARY LOVE

GM from Boutique in Coronado (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

LOVE OUR AUTHORIZATION AND OUR CONTRACTS! THE ABILITY TO SIGN OFF QUICKLY MAKES IT SO EASY FOR US AND OUR GST. UPSELLS/CK IN HAVE RECENTLY STARTED BUT THEY'VE BEEN A GREAT ASSET ON CAPTURING EMAILS.

What do you dislike or think could be improved?

CONTINUE TO GROW AS YOU NEED! love that the messaging was changed so random ppl don't send us bad messages.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 01, 2021

Canary Upsells Review: Canary Hooray

Supervisor from Boutique in Chicago (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Canary allows safer, easier and a productive way, check in guest. No issue

What do you dislike or think could be improved?

Informing the guest their I.D needs resubmission. When they arrive to hotel.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

December 01, 2021

Canary Upsells Review: Great tool for hospitality business

Operations Manager from Boutique in (Mexico)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-we can really save time at check in -we can sell more previous check in -we can anticipate our guests needs -we use less paper for the environment

What do you dislike or think could be improved?

Maybe a chat between future guests and recepcionists, it could be a nice tool. Guests will be directly in touch with the reception for any extra request. Maybe it could boost the upsells too.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
5

November 08, 2021

Canary Upsells Review: Easy check-in, upsells and authorizations.

Assistant IT Manager from Resort in Nassau (Bahamas)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

-Seamless Contactless Check-in integration to Opera PMS - Secure Credit Card authorizations. - Revenue generator through upsells during check-in process - Our Operations and Guests appreciates the plat...

What do you dislike or think could be improved?

So far no comments. All is well. We ran into a few glitches post-implementation but was able to resolve. Posting to PMS/Query of the confirmation number was a challenge for us.

Customer Support
4
Ease of Use
5
Value for money
5
Implementation
4

November 08, 2021

Canary Upsells Review: A Pivotal Service

Front Desk Manager from Resort in Coeur d'Alene (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Our time with Canary Technologies has been remarkably beneficial to our property. They have assisted in our hotel operations tremendously and we utilize many of their services constantly day after day. Th...

What do you dislike or think could be improved?

All of the Canary Technologies services have been so helpful that we are eager for the company to launch more products that we can utilize in different departments of our property. Right now our Front Des...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 02, 2021

Canary Upsells Review: Contactless Check-in

Front Office Manager from Boutique in Boise (United States of America)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

- Canary Contactless assists the front desk process check-ins and guest payment information quickly and efficiently. - The site is organized well, very intuitive and user friendly. - Many of our guests...

What do you dislike or think could be improved?

- Sending credit card authorizations through Canary can be a bit tedious with numerous steps. The former platform our company used send directly from the site, Canary authorization links can be created bu...

Customer Support
5
Ease of Use
4
Value for money
4
Implementation
5

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

Recent News & Content

Resources & reports

Profile empty

Canary Technologies doesn’t have any free e-books or reports available

Popular Canary Upsells Integrations

View all (4 Canary Technologies Integrations)