Canary Upsells

Ranked 8 (out of 54) in Upselling Software

Upselling Software

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

Ratings Snapshot

Certificate of Excellence
Read 28 reviews
96%
Recommend
HTR Score icon
HT SCORE
84 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #8 out of 54 in Upselling Software

Ease of Use
4.9/5
ROI
4.8/5
Implementation
4.8/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 9 verified reviews
    91%
  • Resorts 5 verified reviews
    96%
  • Branded Hotels 5 verified reviews
    100%
  • Luxury Hotels 4 verified reviews
    100%
  • Limited Service & Budget Hotels 2 verified reviews
    100%
  • City Center Hotels 2 verified reviews
    100%

Canary Upsells Overview

Canary Upsells Overview

Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

Integrates with

  • Hotel Management Software
  • Property Management Systems
  • Cyber Security & Fraud Prevention
Browse integrations (14 verified)

What customers love about Canary Upsells

Like 96% recommend

Director of Sales & Marketing from Boutiques in

love every thing about it. From contracts to the Amenity store. it works great on all front, and the contactless check in is great

General Manager from Limited Service & Budget Hotels

In our current reality of a staffing crunch and the need to minimize contact between our staff and guests, Canary fit a need that I have not seen another company provide in this space. Canary allows our guests to check ...

Hotel Manager from Other

I love the ease of this system. From contactless check-in to sending messages, it's lovely. It helps tremendously with our check-in scores and allows the front desk to have more face to face time with the guest verses lo...

Area Director of Sales and Marketing from City Center Hotels

I like that it is easy to use and the customer interface looks nice. Can be easily customized.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

As a hospitality Consultant, we had great feedback from hoteliers using Canary Technologies to provide seamless solutions to enhance the guest experience. Giving Hoteliers the opportunity to customise guest stay and use technology for smooth payment options.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (4)
Question:

What differentiates this product or service from the competition?

Answer:

Easy to integrate and good customer support. They are built with the key focus on solving issues for Hoteliers. With PCI certification they are one of a few hospitality technologies with a high level of security.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (4)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

With a very busy space in the hospitality solutions, Canary could provide you with a very easy way to improve the guest experience without investing in hardware or a complicated setup process. The ROI deal is guaranteed.

by Mohamad Masri (BizGate Consultancies) on May 18, 2022

See more answers (4)
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+ 2 recommend
Recommended by

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Multi-Prop Management

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities.
Vaughn Davis General Manager at the Dream Hollywood
Testimonial avatar
Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property.
Ryan McGhee General Manager at the Fifty Hotel & Suites by Affinia

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States of America
  • Mexico
  • Bahamas

28 Verified Canary Technologies Reviews

Likelihood to Recommend
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May 13, 2022

Canary Upsells Review: A fabulous tool that streamlines so many front desk operations!

General Manager from Branded Hotels in Petaluma (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

We love the contactless check-in. It keeps lines and wait times short for our guests. The upsells and messaging functions are also extremely useful and help keep operations running smoothly (and bring in ...

What do you dislike or think could be improved?

The UI can sometimes be confusing, but they are constantly working on improvements. There is not very much I would complain about!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 10, 2022

Canary Upsells Review: Increased Revenue...

Operations Manager from Luxury Hotels in Monterey (United States of America)

Recommend 10/10
Full blue star
Full blue star
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Full blue star
Full blue star

What do you like most?

Upsell feature has helped us increase early check in revenue, which was not as consistent without Canary. Three more words. :-)

What do you dislike or think could be improved?

It would be awesome to be able to check out via Canary and have guests receive their folio. Two words. :-)

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 04, 2022

Canary Upsells Review: Concierge Review of Canary Upsells

Concierge from Resorts in San Martin (United States of America)

Recommend 10/10
Full blue star
Full blue star
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What do you like most?

I love Canary. It really helps with making our job easier. Guest are able to request anything they need before they get here or without having to contact the front desk directly. It also saves and stores ...

What do you dislike or think could be improved?

We usually cant accept room upgrades all the time so if there was a way to separate room upgrades and amenities that would be helpful but not necessary!

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 03, 2022

Canary Upsells Review: It is a great amenity for guest to place pre arrival orders.

Room Service Manager from Resorts in Coeur d'Alene (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

The program is very user friendly in controlling what is advertised. It's very easy to upload and remove items. It helps us to make the guests experience an even better one.

What do you dislike or think could be improved?

I really can't think of anything that needs to be improved. I am extremely satisfied with my overall experience using the program.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 26, 2022

Canary Upsells Review: A Great Addition

Hotel Manager from Limited Service & Budget Hotels in San Francisco (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

Since instituting Canary, we have found the service and the functionality to be a major asset. Not only are we able to provide upsell opportunities to our guests before they arrive, we are able to provide...

What do you dislike or think could be improved?

The only improvement that we could see is to add a little more navigation ability when it comes to messaging by providing the ability to search for a guest. It is true that we can leave the messaging func...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

April 26, 2022

Canary Upsells Review: This system makes it so easy

Global Account Manager from Resorts in Phoenix (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I feel like my customers like and trust this very secure Canary link for payments. The payment info comes across clear and makes it easy to use every time. It give the hotel and customers full trust in th...

What do you dislike or think could be improved?

I think improvements could maybe be get a notification when received, sometimes that is delayed. Or the ability to add more than one person on to the sent do.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month