Canary Upsells

Ranked 5 (out of 57) in Upselling Software

Upselling Software

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

Ratings Snapshot

Certificate of Excellence
Read 48 reviews
97%
Recommend
HTR Score icon
HT SCORE
91 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #5 out of 57 in Upselling Software

Ease of Use
4.9/5
ROI
4.7/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Boutiques 17 verified reviews
    95%
  • Branded Hotels 13 verified reviews
    100%
  • Luxury Hotels 12 verified reviews
    98%
  • Resorts 10 verified reviews
    96%
  • City Center Hotels 9 verified reviews
    96%
  • Bed & Breakfast & Inns 4 verified reviews
    100%
  • Motels 3 verified reviews
    100%
  • Limited Service & Budget Hotels 2 verified reviews
    100%
  • Airport/Conference Hotels 1 verified reviews
    100%
  • Extended Stay & Serviced Apartments 1 verified reviews
    100%

Canary Upsells Overview

Canary Upsells Overview

Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

About Canary Technologies View website

Founded in 2016 | Headquarters in San Francisco United States | 55 employees

Our mission is to help hoteliers thrive through innovative software solutions. Our flagship products include contactless check-in and digital authorizations. T...

Other Products by Canary Technologies

1/2

Integrates with

  • Hotel Management Software
  • Property Management Systems
  • Cyber Security & Fraud Prevention
Browse integrations (32 verified)

What customers love about Canary Upsells

Like 97% recommend

General Manager

In our current reality of a staffing crunch and the need to minimize contact between our staff and guests, Canary fit a need that I have not seen another company provide in this space. Canary allows our guests to check ...

Hotel Manager

I love the ease of this system. From contactless check-in to sending messages, it's lovely. It helps tremendously with our check-in scores and allows the front desk to have more face to face time with the guest verses lo...

Area Director of Sales and Marketing

I like that it is easy to use and the customer interface looks nice. Can be easily customized.

Front Office Manager

Very easy to use and detailed with the information acquired. Highly recommend the full 2-way integration if available for your PMS. Acquires all information necessary to speed the process along. Quick response from the t...

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (7)
Question:

What differentiates this product or service from the competition?

Answer:

So far we are satisfied with the Guest Messaging service. We are currently working to fasten up the contactless check-in process process so we can take care of situations where we have lines of customer corresponding to corporate groups coming over at the same time. We are using the QR Code printed ...

by Walter Krause (MICROS) on September 28, 2022

See more answers (7)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Having Canary on board help us with the day to day operation, allowing our Front Desk Team to do a better quality job in less time, which is always good in order to respond to other customer needs. What works best for us is the Credit Card Fraud prevention system, as it help us identify potential is...

by Walter Krause (MICROS) on September 28, 2022

See more answers (7)
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+ 5 recommend
Recommended by Show More (3)

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Clients & references

References & testimonials

Testimonial avatar
Contactless Check-In paid for itself quickly through the offering of upsells and amenities.
Vaughn Davis General Manager at the Dream Hollywood
Testimonial avatar
Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property.
Ryan McGhee General Manager at the Fifty Hotel & Suites by Affinia

Featured partners

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Awards & Certifications

Active Markets

MARKETS SERVED
  • Antarctica
  • North America
  • South America
  • Europe
  • Central America
  • Asia Pacific
  • Middle East
  • Africa
  • Oceania
VERIFIED MARKETS
  • United States of America
  • Mexico
  • Bahamas
  • United Kingdom
  • Australia
  • Maldives
  • Canada
  • France

48 Verified Canary Technologies Reviews

Likelihood to Recommend
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November 24, 2022

Canary Upsells Review: Easy to use and great revenue generator!

Sales & Events Coordinator from City Center Hotels in Spring Hill (Australia)

Recommend 8/10
Full blue star
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Empty blue star

What do you like most?

We are really enjoying the upsell feature which is generating additional revenue without us having to go out of our way. The contactless check in also works really well especially for busy days as it mean...

What do you dislike or think could be improved?

The only negative we have is that there is no option to reorder the room upgrades so they are below the other upsell items.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 24, 2022

Canary Upsells Review: It's a great tool. Guests spend less time at our desk and can get to their rooms quickly. Contactless check-in...

Recommend 10/10
Full blue star
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What do you like most?

Upsell features is the best so far and can boost revenue easily. Our room upgrades and shop sales have increased with canary.

What do you dislike or think could be improved?

Better integration. Ability to not send the check-out links to people who didn't yet check-in. Ability to expand the top selling items list in the insights dashboard.

Customer Support
5
Ease of Use
5
Value for money
4
Implementation
4

November 23, 2022

Canary Upsells Review: Exceptional Products

Manager from City Center Hotels in (United Kingdom)

Recommend 10/10
Full blue star
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What do you like most?

Since we introduced Canary, our guest communications have improved immeasurably. The system is intuitive and easy to use, allowing us to contact guests and hotel users in a professional and effective way....

What do you dislike or think could be improved?

In truth, very little. Any minor issues that we have experienced have been dealt with quickly, and once we got to know the system and its capabilities, we found the user experience to be first class.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2022

Canary Upsells Review: Simple and Significant

Director of Sales & Service from Resorts in Chincoteague (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

I love the ease of the system for our staff and the customer service is the best I have ever seen from any company we have ever used in my 23 years here. It is professional and it really helps my staff ga...

What do you dislike or think could be improved?

Honestly, I can’t think of anything. If I do have any troubles, they are resolved I a timely manner. Their customer service is outstanding! I recommend Canary Technologies to everyone I talk to at our c...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2022

Canary Upsells Review: Effective

Reservations Supervisor Four Seasons from Luxury Hotels in Denver (United States of America)

Recommend 10/10
Full blue star
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What do you like most?

how fast i can create a credit card link and send it to my clients without any problems. Making my job easier

What do you dislike or think could be improved?

if there was a direct click to go to the email we want to send including the link from canary

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

November 23, 2022

Canary Upsells Review: Amazing application

Operations assistant from Boutiques in San Clemente (United States of America)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Here at Nomads Hotel we utilize Canary for 95% of our hotel check-in needs. Our hotel is strictly a contactless check-in hotel and with Canary's safe and secure check-in process our guests feel confident ...

What do you dislike or think could be improved?

In the future I would like to see the ability to change check-in/out dates after the check-in has been created, deleting both the check-in/out and making a new one just to change the dates is tme consumin...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (/room/month)
Less than $3/room/month

Popular Canary Upsells Integrations

View all (32 Canary Technologies Integrations)