Canary Upsells

4.8 (206 REVIEWS)

HTR Score icon
HT Score  
99 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Teresa, Zoltan, Mark + 37 more experts recommend Canary Technologies

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Canary Upsells

4.8 (206 REVIEWS)

Ranked 2 (out of 62) in Upselling Software

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

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More than 50% of Canary Technologies’s reviews come from United States of America.

Ratings Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Canary Upsells is the #2 most trending product in the Upselling Software category (out of 62) and the #32 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
99 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Canary Upsells
Founded in 2016 | Headquarters in San Francisco (United States) | 130 employees
Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property.

View website

Capabilities

Offer Library and Templates

Personalized Upsells

Click to Purchase

Moderation Flow

Features

Content Management

4/5 features

Customer Profiles

4/5 features

Guest Communication

4/5 features

Fulfillment & Payments

4/5 features

Analytics/Reporting

4/5 features

Available Add-ons & Modules

Canary Mobile Ordering

Mobile Ordering & Room Service
Increase revenue by allowing your guests to order directly from their own phone. No app download required and completely customize the experience for your own brand.

INCLUDED

Canary Guest App

Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.

INCLUDED

Canary Messaging

Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

INCLUDED

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Canary Technologies Average Canary Technologies

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Enter your room count to get an instant price estimate for your property

No matching results

24

Success Stories

7

References

16

Featured Customers

Success Stories

profile-carrusel-screenshot

How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

profile-carrusel-screenshot

How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

Seattle (United States of America)

profile-carrusel-screenshot

How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Rochester (United States of America)

profile-carrusel-screenshot

How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States of America)

profile-carrusel-screenshot

How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

profile-carrusel-screenshot

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

profile-carrusel-screenshot

How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States of America)

profile-carrusel-screenshot

How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

profile-carrusel-screenshot

How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Dublin (United States of America)

profile-carrusel-screenshot

How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Barnstable (United States of America)

profile-carrusel-screenshot

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Winnipeg (Canada)

profile-carrusel-screenshot

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Stony Plain (Canada)

profile-carrusel-screenshot

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States of America)

profile-carrusel-screenshot

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States of America)

profile-carrusel-screenshot

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States of America)

profile-carrusel-screenshot

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States of America)

profile-carrusel-screenshot

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

(United Kingdom)

profile-carrusel-screenshot

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

New York (United States of America)

profile-carrusel-screenshot

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States of America)

profile-carrusel-screenshot

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

profile-carrusel-screenshot

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States of America)

profile-carrusel-screenshot

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States of America)

profile-carrusel-screenshot

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Mérida (Mexico)

profile-carrusel-screenshot

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States of America)

Popularity by Segment

Size

7 | X-Small (1-9 room)

7 | Small (10-24 room)

191 | Medium (25-74 room)

430 | Large (75-199 room)

259 | X-Large (200+ room)

Country

693 | United States of America

128 | Canada

16 | Mexico

14 | United Kingdom

10 | Australia

6 | Bahamas

5 | Turkey

5 | Singapore

5 | Italy

4 | United Arab Emirates

4 | Egypt

3 | Saint Lucia

3 | Costa Rica

3 | Puerto Rico

3 | Malaysia

3 | Spain

2 | Colombia

2 | Hong Kong

2 | Brazil

2 | Jamaica

2 | Netherlands Antilles

2 | Guatemala

2 | Qatar

2 | Maldives

2 | Greece

2 | Antigua and Barbuda

1 | Netherlands

1 | France

1 | Saudi Arabia

1 | Kenya

1 | Hungary

1 | Germany

1 | Japan

1 | Austria

Type

344 | Branded Hotels

318 | Luxury Hotels

248 | Boutiques

177 | Bed & Breakfast & Inns

177 | Resorts

99 | Limited Service & Budget Hotels

86 | City Center Hotels

66 | Airport/Conference Hotels

44 | Hostels

40 | Motels

22 | Vacation Rentals & Villas

17 | Extended Stay & Serviced Apartments

16 | RV Parks & Campgrounds

14 | Casinos

Region

837 | North America

29 | Europe

18 | Central America

16 | Middle East

13 | Asia Pacific

10 | Oceania

9 | South America

1 | Africa

Category

549 | Cyber Security & Fraud Prevention

435 | Contactless Check-in

212 | Guest Messaging Software

206 | Upselling Software

73 | Digital Tipping Solutions

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Hotelier Rating

Excellent
832
Very Good
58
Average
27
Poor
14
Terrible
2

Property Size

  • X-Small (7)
  • Small (7)
  • Medium (192)
  • Large (430)
  • X-Large (258)

Country

  • United States of America
    United States of America
    (693)
  • Canada
    Canada
    (128)
  • Mexico
    Mexico
    (16)
  • United Kingdom
    United Kingdom
    (14)
  • Australia
    Australia
    (10)
  • Bahamas
    Bahamas
    (6)
  • Turkey
    Turkey
    (5)
  • Singapore
    Singapore
    (5)
  • Italy
    Italy
    (5)
  • United Arab Emirates
    United Arab Emirates
    (4)
  • Egypt
    Egypt
    (4)
  • Saint Lucia
    Saint Lucia
    (3)
  • Costa Rica
    Costa Rica
    (3)
  • Puerto Rico
    Puerto Rico
    (3)
  • Malaysia
    Malaysia
    (3)
  • Spain
    Spain
    (3)
  • Colombia
    Colombia
    (2)
  • Hong Kong
    Hong Kong
    (2)
  • Brazil
    Brazil
    (2)
  • Jamaica
    Jamaica
    (2)
  • Netherlands Antilles
    Netherlands Antilles
    (2)
  • Guatemala
    Guatemala
    (2)
  • Qatar
    Qatar
    (2)
  • Maldives
    Maldives
    (2)
  • Greece
    Greece
    (2)
  • Antigua and Barbuda
    Antigua and Barbuda
    (2)
  • Netherlands
    Netherlands
    (1)
  • France
    France
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)
  • Kenya
    Kenya
    (1)
  • Hungary
    Hungary
    (1)
  • Germany
    Germany
    (1)
  • Japan
    Japan
    (1)
  • Austria
    Austria
    (1)

Region

  • North America
    North America
    (837)
  • Europe
    Europe
    (29)
  • Asia Pacific
    Asia Pacific
    (13)
  • Oceania
    Oceania
    (10)
  • Middle East
    Middle East
    (16)
  • South America
    South America
    (9)
  • Central America
    Central America
    (18)
  • Africa
    Africa
    (1)
8

To reach out the guest easily

receptionist from 100 to 199 room Hostel in (Turkey)

Verified
6 days ago
The quick payment process is the best to get payment. when you ask payment to guests it is always accurate. the quick payment process is the best to get payment. when you ask payment to guests it is always accurate. the quick payment process is the best to get payment. when you ask payment to guests it is always accurate. the quick payment...
Country Turkey
receptionist
Large Hotel
10

Collecting card preauthorization for prepayment purposes.

Makani Beach Club Manager from 200 to 499 room Luxury Hotel in Doha (Qatar)

Verified
7 days ago
Easy step-by-step platform with user friendly interface and follow up email.Its simple and straight forward and requires minimum details very basic.
Country Qatar
Makani Beach Club Manager
X-Large Hotel
10

Ex

Restaurant Manager from 5 to 9 room Luxury Hotel in (Egypt)

Verified
7 days ago
Simple, easy, good, professional, good, fine, I'm always using this application to be more official way of securing and managing my business
Country Egypt
Restaurant Manager
X-Small Hotel
10

Reliable and Knowledgable

Business Services Manager from 200 to 499 room City Center Hotel in Portland (United States of America)

Verified
8 days ago
The vendor is always very responsive and helpful. I can reach out to any one of them and even if not the correct person (tech vs sales, etc.) they all respond. They are also very patient as we decide what to use of all the great product parts to Canary!
Country United States of America
Business Services Manager
X-Large Hotel
10

It is user friendly

Front Office Agent from 75-99 room Boutique in Boston (United States of America)

Verified
8 days ago
Everything about this is just absolutely amazing. I must mention again that it so straight forward and easy to use. It make the work so much easier.
Country United States of America
Front Office Agent
Large Hotel
10

Cannary is easy to use

Sales Director from 50-74 room Boutique in Playa del Carmen (Mexico)

Verified
10 days ago
I'm truly impressed by Cannary's intuitive interface and user-friendly design. The standout feature for me, however, is their unwavering commitment to customer support. The support team is consistently available and incredibly helpful, making troubleshooting a breeze. It's reassuring to know that assistance is just a message away, ensuring...
Country Mexico
Sales Director
Medium Hotel
9

Good platform with Great potential

Front Office Manager from 100 to 199 room Branded Hotel in Liverpool (United Kingdom)

Verified
12 days ago
The initial installation and communication were fantastic and we had semi-regular meetings with members of your team who would check for any changes or improvements. The ability to upsell guests has been amazing generating us and additional 10k YTD. It has also improved the guest experience we can see and note improvement in check-in tim...
Country United Kingdom
Front Office Manager
Large Hotel
10

Seamless tool

Director of Sales & Marketing from 200 to 499 room Luxury Hotel in Monterey (United States of America)

Verified
13 days ago
We use Canary for E signing contract, secure credit card authorization forms, and an on-line store created to sell our merchandise works great!
Country United States of America
Director of Sales & Marketing
X-Large Hotel
10

Delivers value from day 1

Owner from 50-74 room Bed & Breakfast & Inn in Austin (United States of America)

Verified
13 days ago
Digital authorizations is a no-brainer. Upselling has yielded actual revenue growth and the contactless checkins have eased overcrowding at check in time.
Country United States of America
Owner
Medium Hotel
9

The super usefulness for cards

FO from 50-74 room Luxury Hotel in Eivissa (Spain)

Verified
18 days ago
the easy use and the service provided makes everything super fast and easy for the workers of hotels and other properties
Country Spain
FO
Medium Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 21

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Canary offers a comprehensive solution that streamlines the entire guest journey into a seamless experience. Guests can conveniently check in or out using their personal devices, and the messaging feature allows interaction with guests even before their arrival. Integration with protel Cloud PMS is also being explored, aiming to simplify the user's experience by enabling them to seamlessly manage both PMS tasks and guest interactions through the Canary messaging system, all within the PMS platform.

Question:

What differentiates this product or service from the competition?

Answer:

The Canary team demonstrates a strong commitment to collaboration and success for both parties involved. Their willingness to engage with partners and their flexibility stand out, reflecting a genuine desire to tailor the solution to meet the needs of guests. This collaborative approach ensures a seamless integration, emphasizing the shared goal of providing a positive experience for both vendors and guests.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Highly recommend Canary products. Their exceptional offerings can significantly enhance the guest experience, simplifying interactions for both staff and guests. The goal is to create memorable stays and experiences, beginning from the moment guests search for the hotel, extending through check-out, and beyond. Canary ensures meaningful touchpoints throughout the digital journey, contributing to an unforgettable and positive overall experience for guests.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 37 recommend
Recommended by
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Are you a consultant or vendor that recommends Canary Technologies? Leave a recommendation

Posts

logo

Canary Technologies

1 month ago

How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

post image
logo

Canary Technologies

1 month ago

How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

post image
logo

Canary Technologies

1 month ago

How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

post image
logo

Canary Technologies

1 month ago

How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

post image
logo

Canary Technologies

1 month ago

How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

post image
logo

Canary Technologies

1 month ago

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

post image
logo

Canary Technologies

1 month ago

How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

post image
logo

Canary Technologies

1 month ago

Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform

post image
logo

Canary Technologies

1 month ago

How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

post image
logo

Canary Technologies

1 month ago

How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

post image
logo

Canary Technologies

2 months ago

How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

post image
logo

Canary Technologies

2 months ago

Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms

post image
logo

Canary Technologies

6 months ago

Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector

post image
logo

Canary Technologies

8 months ago

Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023

post image
logo

Canary Technologies

8 months ago

Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits

post image
logo

Canary Technologies

11 months ago

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

post image
logo

Canary Technologies

11 months ago

How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

post image
logo

Canary Technologies

11 months ago

How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

post image
logo

Canary Technologies

11 months ago

How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

post image
logo

Canary Technologies

11 months ago

Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

post image
logo

Canary Technologies

11 months ago

How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

post image
logo

Canary Technologies

11 months ago

How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

post image
logo

Canary Technologies

11 months ago

How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

post image
logo

Canary Technologies

1 year ago

Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe

post image
logo

Canary Technologies

1 year ago

How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

post image
logo

Canary Technologies

1 year ago

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

post image
logo

Canary Technologies

1 year ago

How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

post image
logo

Canary Technologies

1 year ago

Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis

post image
logo

Canary Technologies

1 year ago

Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations

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logo

Canary Technologies

1 year ago

Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration

post image
logo

Canary Technologies

2 years ago

Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

post image
logo

Canary Technologies

2 years ago

How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

post image
logo

Canary Technologies

2 years ago

How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

post image

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Support

Verified Support

Canary Technologies has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Help Center

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Response Time

Less than a day

Responsiveness

Excellent

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