Canary Upsells

4.8 (869 REVIEWS)

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HT Score  
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Silvio, Emilio, Andrija + 65 more experts recommend Canary Technologies

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Canary Upsells

Ranked 1 (out of 65) in Upselling Software

2026 Winner Hotel Software

Hoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

Canary Upsells is the complete upselling tool for hotels that immediately increases revenues.

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Bell avatar Bell - AI powered product analyst

I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Canary Technologies significantly enhances hotel revenue and guest experience through strategic upselling and operational efficiency. Users praise its ability to streamline contactless check-ins, boost upsell revenues via automated recommendations, and maintain effective guest communication through messaging tools and AI integration. The platform's seamless integration with PMS notably reduces manual errors, increases staff efficiency, and optimizes guest satisfaction. However, users highlight areas for improvement, such as increased customization for automated messages and AI communication, better synchronization with systems, and more flexible guest data integration.

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Four Seasons, Ace Hotel, Hilton & 2571 others

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Partners say

Industry experts recommend Canary Technologies for providing a comprehensive and secure Guest Management Platform tailored specifically for the hospitality sector. Highlights include its paperless operations, customizable guest interactions, fraud prevention features, and modular design that allows hotels to choose specific solutions or a unified platform. The platform is user-friendly, requiring no app downloads, and integrates seamlessly with existing systems, making it adaptable for a wide range of hotel types.

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Silvio, Emilio, Andrija and 52 others

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What Types of Hotels Canary Technologies is Popular For

Size

28 | X-Small (1-9 room)

200 | Small (10-49 room)

1036 | Mid-Sized (50-99 room)

2231 | Large (100-499 room)

259 | X-Large (500+ room)

Country

2859 | United States

462 | Canada

53 | United Kingdom

47 | Australia

44 | Mexico

22 | Italy

19 | Bahamas

19 | Singapore

12 | Turks and Caicos Islands

10 | Jordan

10 | Spain

8 | Puerto Rico

8 | India

8 | Turkey

7 | France

7 | Malaysia

6 | Japan

6 | United Arab Emirates

6 | Ireland

6 | Portugal

6 | Colombia

5 | Czech Republic

5 | Philippines

5 | New Zealand

5 | China

4 | Bahrain

4 | Switzerland

4 | Kenya

4 | Hungary

3 | Hong Kong

3 | Netherlands

3 | Guatemala

3 | Egypt

3 | Antigua and Barbuda

3 | Cayman Islands

3 | Austria

3 | Qatar

3 | Greece

3 | Brazil

3 | Costa Rica

2 | Belgium

2 | Saudi Arabia

2 | Maldives

2 | Thailand

1 | Bulgaria

1 | Malta

1 | Panama

1 | Vanuatu

1 | Chile

1 | Burkina Faso

1 | South Africa

1 | Tanzania

1 | Mongolia

1 | Malawi

1 | Russian Federation

1 | Oman

1 | Germany

1 | Nepal

1 | Tunisia

1 | Slovakia

Type

2053 | Branded Hotels

1783 | Boutique Hotels

1678 | Bed & Breakfast & Inns

1395 | Luxury Hotels

1378 | Airport/Conference Hotels

1218 | Limited Service & Budget Hotels

1196 | Resorts

948 | City Center Hotels

371 | Extended Stay & Serviced Apartments

273 | Hostels

214 | Motels

169 | Casinos

76 | RV Parks & Campgrounds

74 | Vacation Rentals & Villas

Region

3365 | North America

133 | Europe

63 | Asia Pacific

53 | Oceania

45 | Central America

33 | Middle East

17 | South America

9 | Africa

Category

1872 | Cyber Security & Fraud Prevention

1508 | Contactless Check-in

1471 | Guest Messaging Software

869 | Upselling Software

606 | Digital Tipping Solutions

189 | Hotel Chatbots

32 | Call Center Software

Canary Technologies Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Upselling Software for Mid-sized Hotels
#1 of 16
Best Upselling Software for Enterprise Hotels
#1 of 6
Best Upselling Software for Luxury Hotels
#1 of 17

Canary Technologies Upselling Software Rankings

By size
Best Upselling Software for Small Hotels 95% recommended by 78 Small hotels
#2 of 12
Small hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, is favored for its seamless guest communication, efficient upsell management, and user-friendly interface. It enables easy contactless check-ins, enhancing guest experience while driving ancillary revenue, crucial for Small operations.
Best Upselling Software for Mid-sized Hotels 96% recommended by 586 Mid-sized hotels
#1 of 16
Medium hotels say that Canary Technologies' Upselling Software ranks highly due to its effective communication tools, seamless guest management, and ease of upselling, according to verified HotelTechReport reviews. These features enhance operational efficiency and improve guest satisfaction, critical for Medium hotels.
Best Upselling Software for Large Hotels 97% recommended by 132 Large hotels
#2 of 13
Large hotels say that Canary Technologies' Upselling Software ranks highly in verified HotelTechReport reviews due to its intuitive customization of offers based on guest preferences, seamless PMS integration, and the ability to effectively streamline communication with guests.
Best Upselling Software for Enterprise Hotels 93% recommended by 59 Enterprise hotels
#1 of 6
X Large hotels say that Canary Technologies' Upselling Software significantly streamlines guest communication and operations, enhancing efficiency through seamless pre-arrival services and secure payment processing, as highlighted in verified HotelTechReport reviews. Its intuitive interface and profitable upselling system are crucial strengths for large properties.
By type
Best Upselling Software for Vacation Rentals & Villas 95% recommended by 12 Vacation Rentals & Villas hotels
#4 of 6
Vacation-Rentals-Villas hotels say that Canary Technologies' Upselling Software, based on verified HotelTechReport reviews, effectively enhances guest communication, allows easy add-on sales, and facilitates user-friendly upsell management. These features are crucial for boosting revenue in Vacation-Rentals-Villas operations.
Best Upselling Software for Luxury Hotels 95% recommended by 327 Luxury Hotels hotels
#1 of 17
Luxury hotels say that Canary Technologies' Upselling Software ranks highly due to its easy navigation, significant revenue boosts, and improved guest communication, as noted in verified HotelTechReport reviews. These features cater well to luxury hotels' needs for streamlined operations and enhanced guest service.
Best Upselling Software for RV Parks & Campgrounds 99% recommended by 14 RV Parks & Campgrounds hotels
#2 of 4
Rv-Parks-Campgrounds hotels say that Canary Technologies' Upselling Software receives high marks in verified HotelTechReport reviews for its user-friendly interface, effective communication tools, and seamless credit card management. These features enhance guest experiences and streamline operations, crucial for these hotels.
Best Upselling Software for Extended Stay & Serviced Apartments 98% recommended by 69 Extended Stay & Serviced Apartments hotels
#1 of 10
Extended-Stay-Serviced-Apartments hotels say that Canary Technologies' Upselling Software is highly ranked in verified HotelTechReport reviews for its integration of seamless guest communication, efficient contactless check-in procedures, and effective fraud prevention, all of which enhance operational efficiency and guest satisfaction.
Best Upselling Software for Limited Service & Budget Hotels 96% recommended by 297 Limited Service & Budget Hotels hotels
#1 of 12
Limited-Service-Budget hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, strengthens guest communication, automates upsell offers, and enhances operational efficiency. These features collectively improve guest satisfaction and help increase ancillary revenue, crucial for budget-conscious properties.
Best Upselling Software for Airport/Conference Hotels 96% recommended by 294 Airport/Conference Hotels hotels
#1 of 15
Conference hotels say that Canary Technologies' Upselling Software ranks highly in verified HotelTechReport reviews due to its integration simplicity, revenue-boosting capabilities, and streamlined communication features. These elements help enhance guest experience and operational efficiency, crucial for conference-focused settings.
Best Upselling Software for Bed & Breakfast & Inns 97% recommended by 370 Bed & Breakfast & Inns hotels
#1 of 14
Bed-N-Breakfast hotels say that Canary Technologies' Upselling Software stands out in verified HotelTechReport reviews for enhancing guest experience with easy upsell tools, streamlining guest communication, and facilitating efficient contactless check-ins, all critical for improving operational efficiency in such establishments.
Best Upselling Software for Boutique Hotels 95% recommended by 410 Boutique Hotels hotels
#1 of 17
Boutique hotels say that Canary Technologies' Upselling Software, per verified HotelTechReport reviews, effectively boosts revenue through tailored upsell options and enhances guest communication with seamless messaging capabilities. Its ease of integration with existing systems is frequently praised by Boutique properties.
Best Upselling Software for Casinos 97% recommended by 35 Casinos hotels
#1 of 4
Casino hotels say that Canary Technologies' Upselling Software is valued for enhancing guest experiences through contactless check-in and streamlined pre-arrival communications. Verified HotelTechReport reviews frequently highlight its ability to increase revenue via customizable upsell options and secure payment processes crucial for Casino operations.
Best Upselling Software for Branded Hotels 96% recommended by 399 Branded Hotels hotels
#1 of 15
Branded hotels say that Canary Technologies' Upselling Software ranks highly in verified HotelTechReport reviews for its ease of guest communication, effective revenue generation via upsells, and streamlined check-in processes, which are crucial for Branded hotels.
Best Upselling Software for City Center Hotels 96% recommended by 220 City Center Hotels hotels
#1 of 16
City-Center-Hotel hotels say that Canary Technologies' Upselling Software is well-regarded in verified HotelTechReport reviews for boosting ancillary revenue, simplifying guest communication, and improving operational efficiency. These strengths align with City-Center-Hotel's focus on maximizing revenue, enhancing guest experiences, and streamlining operations.
Best Upselling Software for Hostels 94% recommended by 62 Hostels hotels
#1 of 7
Hostel hotels say that Canary Technologies' Upselling Software, highlighted in verified HotelTechReport reviews, is effective due to its user-friendly interface, seamless integration with property management systems, and efficiency in boosting revenue through targeted offers.
Best Upselling Software for Motels 97% recommended by 57 Motels hotels
#1 of 2
Motel hotels say that Canary Technologies' Upselling Software ranks highly due to its ability to enhance guest experience through seamless upselling and contactless check-ins, according to verified HotelTechReport reviews. These reviews consistently cite increased revenue and efficient guest communication as key strengths.
Best Upselling Software for Other 96% recommended by 99 Other hotels
#1 of 13
Other hotels say that Canary Technologies' Upselling Software, based on verified HotelTechReport reviews, effectively boosts revenue through intuitive automation, enhances guest satisfaction via seamless integration, and streamlines operations across different property management systems, presenting valuable upselling opportunities.
Best Upselling Software for Resorts 96% recommended by 282 Resorts hotels
#1 of 17
Resort hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, excels in enhancing guest satisfaction through seamless pre-check-in processes, real-time guest messaging, and robust revenue generation via efficient upselling features—all crucial for Resort operations.
By region
Best Upselling Software for hotels in Asia Pacific 96% recommended by 18 hotels in Asia Pacific
#4 of 7
Ap hotels say that Canary Technologies' Upselling Software, based on verified HotelTechReport reviews, is valued for enhancing guest satisfaction through efficient guest communication and upselling capabilities. Its integration with PMS systems and ease of use are particularly beneficial for Ap properties.
Best Upselling Software for hotels in North America 96% recommended by 736 hotels in North America
#1 of 10
Na hotels say that Canary Technologies' Upselling Software excels due to its streamlined check-in, upselling features, and efficient guest communication, as highlighted in verified HotelTechReport reviews. These strengths are vital for enhancing operational efficiency and guest satisfaction in Na hotels.
Best Upselling Software for hotels in Oceania 93% recommended by 22 hotels in Oceania
#1 of 3
Oc hotels say that Canary Technologies' Upselling Software ranks highly in verified HotelTechReport reviews due to its ability to boost ancillary revenue and enhance guest experience through seamless communication and contactless check-in, which are essential for busy hotel environments in Oc.
Best Upselling Software for hotels in Europe 93% recommended by 42 hotels in Europe
#5 of 17
Europe hotels say that Canary Technologies' Upselling Software ranks highly in verified HotelTechReport reviews due to its seamless integration with existing systems, user-friendly interface that enhances guest satisfaction, and effective revenue generation through upselling strategies tailored to guest needs.
Best Upselling Software for hotels in Middle East 96% recommended by 10 hotels in Middle East
#4 of 6
Me hotels say that Canary Technologies' Upselling Software is rated highly due to its ease of use, customizable upsell options, and effective contactless check-in process, according to verified HotelTechReport reviews. These features enhance guest experiences and aid in generating additional revenue.
Best Upselling Software for hotels in Central America 96% recommended by 8 hotels in Central America
#1 of 1
Ca hotels say that Canary Technologies' Upselling Software, highlighted in verified HotelTechReport reviews, enhances revenue through effective upselling, streamlines check-in processes with contactless options, and provides secure credit card authorizations, making it valuable for streamlining operations.
Best Upselling Software for hotels in Africa 97% recommended by 6 hotels in Africa
#2 of 3
Africa hotels say that Canary Technologies' Upselling Software receives positive feedback in verified HotelTechReport reviews for enhancing guest experience, generating ancillary revenue, and streamlining operations. Its ease of use, contactless check-in, and dynamic pricing capabilities are particular strengths noted by African hotels.
By country
Best Upselling Software for hotels in Australia 94% recommended by 18 hotels in Australia
#1 of 3
Au hotels say that Canary Technologies' Upselling Software is highly rated due to its user-friendly interface, seamless integration with existing systems, and effectiveness in driving ancillary revenue and enhancing guest satisfaction. Verified HotelTechReport reviews emphasize its ability to streamline operations and improve communication.
Best Upselling Software for hotels in Bahamas 98% recommended by 6 hotels in Bahamas
#1 of 1
Bs hotels say that Canary Technologies' Upselling Software, as noted in verified HotelTechReport reviews, effectively enhances pre-check-in convenience and secures credit card authorizations while boosting revenue through strategic upselling, seamlessly integrating with existing operations.
Best Upselling Software for hotels in Canada 95% recommended by 110 hotels in Canada
#1 of 2
Ca hotels say that Canary Technologies' Upselling Software ranks highly, according to verified HotelTechReport reviews. Recognized strengths include enhancing guest communication, streamlining check-in with contactless options, and effectively increasing revenue through user-friendly upsell features, important for Ca hotels.
Best Upselling Software for hotels in United Kingdom 94% recommended by 21 hotels in United Kingdom
#2 of 7
Gb hotels say that Canary Technologies’ Upselling Software streamlines operations, enhances guest experiences, and boosts revenue, according to verified HotelTechReport reviews. Key strengths include intuitive user interfaces, seamless integration with existing systems, and effective guest engagement features.
Best Upselling Software for hotels in Italy 95% recommended by 6 hotels in Italy
#2 of 2
It hotels say that Canary Technologies' Upselling Software excels due to its ease of use, seamless integration with existing systems, and enhanced guest experience, according to verified HotelTechReport reviews. These strengths align well with operational needs in Italy.
Best Upselling Software for hotels in Mexico 87% recommended by 12 hotels in Mexico
#1 of 3
Mx hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, is valued for its ease of use, efficient payment handling, and effective pre-arrival guest communication. These strengths are notably important for enhancing operations and guest experiences in Mx hotels.
Best Upselling Software for hotels in Singapore 92% recommended by 5 hotels in Singapore
#1 of 1
Sg hotels say that Canary Technologies' Upselling Software, according to verified HotelTechReport reviews, ranks highly due to its ease of use in streamlining operations, improving guest experiences through contactless check-ins, and increasing revenue by effectively targeting guest needs.
Best Upselling Software for hotels in United States 96% recommended by 614 hotels in United States
#1 of 9
Us hotels say that Canary Technologies' Upselling Software rates highly due to its ability to streamline communication, enhance revenue through customized upselling options, and securely handle credit card authorizations. Verified HotelTechReport reviews consistently highlight these practical advantages for improving efficiency and guest satisfaction.

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What is Canary Technologies?

Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Upsells is a specialized upselling software designed for the hospitality industry. It enables hoteliers to intelligently offer additional services or upgrades to guests throughout their journey—from booking to checkout. This platform significantly enhances revenue by presenting pre-arrival offers and in-stay promotions, resulting in substantial incremental income for properties. Canary Upsells integrates seamlessly with existing hotel systems, ensuring a smooth user experience without requiring app downloads. Its ability to enhance guest satisfaction through customized interactions and prompt communication makes it a valuable tool for optimizing operations and driving additional revenue.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by Canary Technologies

FAQs

Capabilities

Offer Library and Templates

Personalized Upsells

Click to Purchase

Moderation Flow

Seamless Ticketing System Integration

Features

Offer Delivery

4/5 features

Offers & Merchandising

4/5 features

Operations & Fulfillment

4/5 features

Performance & Control

4/5 features

Available Add-ons & Modules

Canary Mobile Ordering

Mobile Ordering & Room Service
Increase revenue by allowing your guests to order directly from their own phone. No app download required and completely customize the experience for your own brand.

INCLUDED

Canary Guest App

Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.

INCLUDED

Canary Messaging

Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.

INCLUDED

Canary Technologies Reviews Summary

4.8
Excellent
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Canary Upsells is the #1 most trending product in the Upselling Software category (out of 65) and the #16 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Canary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Canary Technologies Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

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49

Success Stories

7

References

10

Featured Customers

Canary Technologies Case Studies

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How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months

Caldes de Malavella (Spain)

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How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals

Byron Bay (Australia)

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How Casa Faena Delights Guests and Drives 55% More Upsells with Canary

Miami Beach (United States)

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Fewer Calls, Better Service: Canary AI at The Pines Resort

Bass Lake (United States)

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Elevating the Swiss Resort Experience with Canary and Protel

Grindelwald (Switzerland)

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How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey

ValThorens (France)

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AI Brings Modern Guest Communication to a Historic Resort

Stowe (United States)

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Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How

Chandler (United States)

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Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work

Perth (Australia)

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How Digital Tipping Decreases Staff Turnover by 75% at Linchris

Plymouth (United States)

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How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium

Santa Cruz (United States)

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Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint

Durham (United States)

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How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary

St. George (United States)

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84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary

Truckee (United States)

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How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary

Plymouth (United States)

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How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System

Provincetown (United States)

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How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging

San Francisco (United States)

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Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn

Orlando (United States)

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How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X

Rehoboth Beach (United States)

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Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration

Miami (United States)

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How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping

Kissimmee (United States)

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How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months

Cocoa Beach (United States)

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How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping

FenwickIsland (United States)

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How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary

Bend (United States)

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How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary

FenwickIsland (United States)

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How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes

Banff (Canada)

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How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary

San Francisco (United States)

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How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay

Accord (United States)

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How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property

Boston (United States)

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How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations

Capri (Italy)

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How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Saskatoon (Canada)

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How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating

Kihei (United States)

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How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary

(United Kingdom)

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How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary

Whistler (Canada)

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How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping

Hyannis (United States)

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How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Anaheim (United States)

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How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution

Eagar (United States)

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How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary

San Clemente (United States)

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How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time

Seattle (United States)

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Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience

Seattle (United States)

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How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary

Seattle (United States)

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How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue

London (United Kingdom)

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How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies

Las Vegas (United States)

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How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program

Litchfield Park (United States)

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How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Whitehorse (Canada)

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How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary

Greensboro (United States)

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Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In

Los Angeles (United States)

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How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency

Monastir (Tunisia)

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How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary

Richmond (United States)

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Canary Technologies Reviews

Hotelier Rating

Excellent
770
Very Good
65
Average
23
Poor
7
Terrible
4

Property Size

  • X-Small (8)
  • Small (75)
  • Mid-Sized (240)
  • Large (482)
  • X-Large (58)

Country

  • United States
    United States
    (614)
  • Canada
    Canada
    (110)
  • United Kingdom
    United Kingdom
    (21)
  • Australia
    Australia
    (18)
  • Mexico
    Mexico
    (12)
  • Bahamas
    Bahamas
    (6)
  • Italy
    Italy
    (6)
  • Singapore
    Singapore
    (5)
  • New Zealand
    New Zealand
    (4)
  • Philippines
    Philippines
    (4)
  • Kenya
    Kenya
    (4)
  • Portugal
    Portugal
    (4)
  • India
    India
    (3)
  • United Arab Emirates
    United Arab Emirates
    (3)
  • Spain
    Spain
    (3)
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    (2)
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  • Maldives
    Maldives
    (1)
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    (1)
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    Turks and Caicos Islands
    (1)
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    (1)
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    (1)
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    (1)
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    (1)
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    (1)
  • Antigua and Barbuda
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    (1)
  • Germany
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    (1)
  • Brazil
    Brazil
    (1)

Region

  • North America
    North America
    (736)
  • Europe
    Europe
    (42)
  • Asia Pacific
    Asia Pacific
    (18)
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    Oceania
    (22)
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    Middle East
    (10)
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10

Love the updates!

Front Desk Agent from 100 to 199 room in Louisville (United States)

Verified
5 months ago
I absolutely love the updates to the new software, the check in process is SO easy and I love the real time messaging. I am also loving that about 80% for bookings come with the charges pre authorized already instead of having to do the manually in the folio. Way to go guys, this was an amazing update.
Country United States
Front Desk Agent
Large Hotel
10

It was wonderful

Front desk agent from 50-74 room Bed & Breakfast & Inn in Hattiesburg (United States)

Verified
5 months ago
The Easy check-in the ability to do upsells like pet fees or late checkouts and to be able to message guests.
Country United States
Front desk agent
Mid-Sized Hotel
10

Perfect

Assistant Front desk Manager from 200 to 499 room Bed & Breakfast & Inn in Wrightsville Beach (United States)

Verified
5 months ago
We use Canary for a lot of things such as pre-registration, credit card authorizations, sending out messages or texting with guest is amazing.
Country United States
Assistant Front desk Manager
Large Hotel
10

Canary as an excellent technology partner

GM from 100 to 199 room Bed & Breakfast & Inn in Bass Lake (United States)

Verified
5 months ago
Canary software is not only the best, but they are innovating at the speed of AI. In addition to their innovation and development, they are also asking a lot of questions, trying to really understand what issues and opportunities hoteliers have to deal with. And then implementing them.
Country United States
GM
Large Hotel
9

Secure credit card authorizations with ease of access

Front desk agent from 100 to 199 room Boutique in Long Beach (United States)

Verified
6 months ago
Convenience with contacting guests and having reliable service. makes our guest pre check in process smoother and easier. guests are given more options to contact and request amenities.
Country United States
Front desk agent
Large Hotel
10

I love my staff and guests. Tons of cool stories and experiences

Front Desk from 50-74 room Branded Hotel in Ashland (United States)

Verified
6 months ago
The smiles and cool stories we hear form our guests. Love to hear that their stay was amazing and that staff were nice etc .
Country United States
Front Desk
Mid-Sized Hotel
9

It is quite helpful to stay connect with Guest

GM from 75-99 room Bed & Breakfast & Inn in Middletown (United States)

Verified
6 months ago
Guest can pick their room and so no conflict when they arrive, also they can do upgrade to many other things, Extra Rev for Hotel.
Country United States
GM
Mid-Sized Hotel
8

Satisfaction with the Canary platform

Food & Beverage Operation Coordinator from 500+ room Branded Hotel in Tumon (Mariana Islands)

Verified
6 months ago
The digital credit card authorization forms have been particularly valuable. Prior to Canary, we relied on manual, paper-based authorization forms. Canary’s Digital Authorizations solution, which includes a proprietary fraud algorithm, has been crucial in helping us substantially reduce fraud and chargebacks. - The platform has streamlined...
Country Mariana Islands
Food & Beverage Operation Coordinator
X-Large Hotel
10

I have experience working in a hotel where I interact with guests daily, handle their needs, and support team operations. I’m used to a fast-paced environment, focus on good customer service, and work well with others to ensure guests have a positive stay.

Receptionist from 100 to 199 room Boutique in Emerald Park (Canada)

Verified
6 months ago
What I like most about working at a hotel is the people.Every day is different—you meet guests from all over the world, hear their stories, and help make their stay comfortable or memorable. I also like the fast-paced environment there’s always something happening, so it never feels boring.Another big plus is the teamwork. Hotel staff usual...
Country Canada
Receptionist
Large Hotel
7

Accessible, convenient, easy-friendly

Front Office Manager from 100 to 199 room Branded Hotel in Seattle (United States)

Verified
6 months ago
Broadcasting messages to multiple guests is a great feature - Quick process to share when requesting company's preferred billing information.
Country United States
Front Office Manager
Large Hotel
  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • ...
  • 87

Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

Provides for an End to End Guest Journey experience which is different to other vendors. The easy of deployment and onboarding is flexible and adaptable to a variey of properties. Each of the modules can be selected and deployed as the property progresses during the digital transformation.

Question:

What differentiates this product or service from the competition?

Answer:

The team behind the product and each module is industry leading. Canary has listed to the customer and developed a suite of modules which are can migrate leagcy options and on-board staff quickly. This enables Hoteliers to better engage guests.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

You can significantly improve your guest engagement using this product from arrival to departure and post stay. Guest Interaction is streamlined and every call is answered in a timely manner and managed promptly.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 52 recommend
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Are you a consultant or vendor that recommends Canary Technologies? Leave a recommendation

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