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Canary Upsells
4.8 (907 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Nora, Carlo, Natalia + 73 more experts recommend Canary Technologies
Read Recommendations
Canary Upsells
Ranked 1 (out of 65) in Upselling Software
2026 Winner
Hotel Software
Hoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldCanary Upsells is the complete upselling tool for hotels that immediately increases revenues.
96% recommended by 2679 hotels
Four Seasons, Ace Hotel, Hilton & 2676 others
Bell - AI powered product analyst
I analyzed all of Canary Technologies’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Canary Technologies is praised for turning pre-arrival and contactless check-in into revenue drivers, with hotels using it to collect IDs/cards, reduce front-desk labor, and sell upgrades, late check-outs, pet fees, and add-ons. Reviewers say Canary also cuts call volume through guest messaging, improves response times, and boosts satisfaction, but integrations, AI accuracy, alerting, and some fee/tipping workflows can be inconsistent.
Four Seasons, Ace Hotel, Hilton & 2676 others
Read their reviewsPartners say
Industry experts recommend Canary Technologies for providing a comprehensive and secure Guest Management Platform tailored specifically for the hospitality sector. Highlights include its paperless operations, customizable guest interactions, fraud prevention features, and modular design that allows hotels to choose specific solutions or a unified platform. The platform is user-friendly, requiring no app downloads, and integrates seamlessly with existing systems, making it adaptable for a wide range of hotel types.
Natalia, Anjali, Emilio and 55 others
Read their recommendationsWhat Types of Hotels Canary Technologies is Popular For
Size
28 | X-Small (1-9 room)
230 | Small (10-49 room)
1086 | Mid-Sized (50-99 room)
2358 | Large (100-499 room)
251 | X-Large (500+ room)
Country
3018 | United States
487 | Canada
54 | United Kingdom
47 | Australia
44 | Mexico
22 | Italy
18 | Bahamas
16 | Singapore
12 | Turks and Caicos Islands
10 | Jordan
10 | Spain
8 | Puerto Rico
8 | Turkey
7 | India
7 | France
7 | Malaysia
6 | United Arab Emirates
6 | Portugal
6 | Japan
6 | Ireland
6 | Colombia
5 | China
5 | New Zealand
5 | Philippines
5 | Czech Republic
4 | Austria
4 | Hungary
4 | Bahrain
4 | Kenya
4 | Switzerland
3 | Thailand
3 | Guatemala
3 | Netherlands
3 | Greece
3 | Cayman Islands
3 | Egypt
3 | Costa Rica
3 | Brazil
3 | Antigua and Barbuda
3 | Hong Kong
3 | Qatar
2 | Saudi Arabia
2 | Panama
2 | Maldives
2 | Belgium
1 | Chile
1 | Vietnam
1 | Vanuatu
1 | Malta
1 | South Africa
1 | Tanzania
1 | Germany
1 | Tunisia
1 | Mongolia
1 | Slovakia
1 | Nepal
1 | Oman
1 | Russian Federation
1 | Malawi
1 | Bulgaria
1 | Burkina Faso
Type
2140 | Branded Hotels
1911 | Boutique Hotels
1760 | Bed & Breakfast & Inns
1470 | Luxury Hotels
1438 | Airport/Conference Hotels
1282 | Resorts
1272 | Limited Service & Budget Hotels
1014 | City Center Hotels
388 | Extended Stay & Serviced Apartments
297 | Hostels
231 | Motels
176 | Casinos
80 | RV Parks & Campgrounds
79 | Vacation Rentals & Villas
Region
3549 | North America
135 | Europe
61 | Asia Pacific
53 | Oceania
44 | Central America
33 | Middle East
18 | South America
9 | Africa
Category
1914 | Cyber Security & Fraud Prevention
1567 | Contactless Check-in
1550 | Guest Messaging Software
907 | Upselling Software
632 | Digital Tipping Solutions
204 | Hotel Chatbots
99 | Hotel Keyless Entry Systems
34 | Call Center Software
6 | Mobile Ordering & Room Service
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What is Canary Technologies?
Founded in 2016 | Headquarters in San Francisco (United States) | 303 employees
Canary Upsells is a specialized upselling software designed for the hospitality industry. It enables hoteliers to intelligently offer additional services or upgrades to guests throughout their journey—from booking to checkout. This platform significantly enhances revenue by presenting pre-arrival offers and in-stay promotions, resulting in substantial incremental income for properties. Canary Upsells integrates seamlessly with existing hotel systems, ensuring a smooth user experience without requiring app downloads. Its ability to enhance guest satisfaction through customized interactions and prompt communication makes it a valuable tool for optimizing operations and driving additional revenue.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Canary Technologies products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Canary Technologies Reviews Analyzed: 131
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Canary Technologies Expert Recommendations Analyzed: 41
Read expert recommendationsDescription provided by Canary Technologies
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Canary Technologies's Provided Description:
"Intelligently offer upsells to your guests throughout their journey. Upsells can be bought from the time of booking all the way through checkout and results in thousands of dollars of new revenue a week for your property."
FAQs
Capabilities
Offer Library and Templates
Offer Library and Templates
Quickly and easily choose the items, packages and services you want to offer to guests. Customize prices, blackout dates and more. Canary also offers a pre-built library of popular items and prices for super simple implementation.
Personalized Upsells
Personalized Upsells
Canary Upsells automatically presents upsells to your guests from the time of booking all the way through checkout. Offers are pushed via text message (SMS & WhatsApp) and email to increase conversion.
Click to Purchase
Click to Purchase
Guests are able to select upsells at any point before or during their stay. They can browse all upsell options and make a purchase simply by clicking a few buttons.
Moderation Flow
Moderation Flow
Once a guest requests an upsell option, staff have the ability to quickly approve or deny the request based on item or service availability. Canary automatically informs the guest about the status of their purchase.
Seamless Ticketing System Integration
Seamless Ticketing System Integration
Effortlessly sync upsell requests from guests into your ticketing system so your staff can efficiently fulfill them.
Features
Offer Delivery
4/5 features
Offers & Merchandising
4/5 features
Operations & Fulfillment
4/5 features
Performance & Control
4/5 features
Available Add-ons & Modules
Canary Mobile Ordering
Mobile Ordering & Room Service
Increase revenue by allowing your guests to order directly from their own phone. No app download required and completely customize the experience for your own brand.
Canary Guest App
Hotel Guest Apps
Your customized and branded Guest App built for the modern guest. No app download required and integrates seamlessly into your PMS.
Canary Messaging
Guest Messaging Software
Canary Messages enables your front desk and concierge team to save valuable time through automated, broadcast and direct messages.
Canary Technologies Reviews Summary
Ease of Use
4.9/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Canary Upsells is the #1 most trending product in the Upselling Software category (out of 65) and the #39 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCanary Technologies has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Canary Technologies as the #1 Upselling Software provider in the 2026 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Canary Technologies Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Canary Technologies Case Studies
Yavapai Lodge Eliminates Long Lobby Lines With Canary’s Self-Service Kiosk
Grand Canyon Village (United States)
How Flanigan’s Resort & Spa Boosted Ancillary Revenue by 57% With Canary’s GMS
Springdale (United States)
From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×
Williamsburg (United States)
From Long Lines to Warm Welcomes: How Mangia’s Modernized the Guest Journey with Canary
Pollina (Italy)
How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
Paris (France)
Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key
Malibu (United States)
Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering
Covington (United States)
Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr
San Francisco (United States)
How Beaumier Uses Canary Technologies to Elevate the Guest Experience
Bonnieux (France)
How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience
Milan (Italy)
Answering Every Call and Eliminating Lobby Lines at The Gale Miami
Miami (United States)
A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary
Garden City (United States)
Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio
Chipping Campden (United Kingdom)
How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary
Newcastle upon Tyne (United Kingdom)
How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
Snowshoe (United States)
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
New York City (United States)
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
Caldes de Malavella (Spain)
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
Byron Bay (Australia)
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
Miami Beach (United States)
Fewer Calls, Better Service: Canary AI at The Pines Resort
Bass Lake (United States)
Elevating the Swiss Resort Experience with Canary and Protel
Grindelwald (Switzerland)
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
ValThorens (France)
AI Brings Modern Guest Communication to a Historic Resort
Stowe (United States)
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
Chandler (United States)
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
Perth (Australia)
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
Plymouth (United States)
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
Santa Cruz (United States)
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
Durham (United States)
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
St. George (United States)
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
Truckee (United States)
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
Plymouth (United States)
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Provincetown (United States)
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
San Francisco (United States)
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Orlando (United States)
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Rehoboth Beach (United States)
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Miami (United States)
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Kissimmee (United States)
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Cocoa Beach (United States)
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
FenwickIsland (United States)
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
Bend (United States)
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
FenwickIsland (United States)
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
Banff (Canada)
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
San Francisco (United States)
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
Accord (United States)
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
Boston (United States)
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Capri (Italy)
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
Saskatoon (Canada)
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
Kihei (United States)
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
(United Kingdom)
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
Whistler (Canada)
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Hyannis (United States)
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
MountLaurel (United States)
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Eagar (United States)
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
San Clemente (United States)
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Seattle (United States)
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Seattle (United States)
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Seattle (United States)
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
London (United Kingdom)
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
New York City (United States)
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
Litchfield Park (United States)
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
Whitehorse (Canada)
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
Greensboro (United States)
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Los Angeles (United States)
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
Monastir (Tunisia)
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
Richmond (United States)
References
"We had another message solution before we switched to Canary. We switched providers since Canary could easily integrate with our PMS and has a number of really useful features."
Bailey O’Neil
Front Desk Manager @
The Coeur d'Alene Golf & Spa Resort
"Canary does the work for you when it comes to any extra revenues. Whether it’s upsells, early check-in’s, late-checkout’s, etc. by streamlining the communication between the guest and property."
Ryan McGhee
General Manager @
Fifty Hotel & Suites by Affinia
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"Canary helps us compete in this high-tech environment by getting of the antiquated paper auth forms."
Lacey Lamm
General Manager @
Cambria hotel & suites Minneapolis Maple Grove
"Contactless Check-In paid for itself quickly through the offering of upsells and amenities"
Vaughn Davis
General Manager @
Dream Hollywood, By Hyatt
"It’s the Canary link that convinced Amex we were good with charging the guest the $14K!!! Canary is future-thinking and brings data-centric insights into our portfolio like never before."
Sue Russ DePascale
Vice President of Finance @
Pinnacle Management
Featured Customers
More Products by Canary Technologies
Hotelier Rating
Looking for specific info?
8
Post-stay guest chat without phone calls — AI answers too fast
AGM from 100 to 199 room Boutique in Martensville (Canada)
Verified
1 days ago
We like the ability to use chat features to contact guests after they've left. We can let them know about small lost & found without calling.
Canada
Canada
AGM
Large Hotel
9
Great potential — but messaging needs better user control
General manager from 200 to 499 room Branded Hotel in london (United Kingdom)
Verified
1 days ago
The system is great and huge amount of potential - we currently have some system users that are lacking the concept but I am sure the platform can achieve much more.
United Kingdom
United Kingdom
General manager
Large Hotel
8
Digitizes guest communication and cuts front-desk work — PMS integration needs improvement
Front Desk Supervisor from 25-49 room Boutique in Victoria (Canada)
Verified
1 days ago
Canary Technologies is a good tool for hotels because it digitizes guest communication and front-desk processes, helping hotels improve the guest experience, increase revenue, and reduce manual work.
Canada
Canada
Front Desk Supervisor
Small Hotel
10
Digital check-in skips the wait, but ID upload feels uneasy
General Manager from 75-99 room Bed & Breakfast & Inn in Duluth (United States)
Verified
3 days ago
Digital check-in features allow for guests to skip the wait once they arrive at the hotel. We also use the guest messaging to keep communication flowing.
United States
United States
General Manager
Mid-Sized Hotel
10
Saves front desk time and boosts revenue — with a few gaps
GM from 100 to 199 room Bed & Breakfast & Inn in Durham (United States)
Verified
3 days ago
Credit Card Authorization helps preventing chargebacks, Digital Tipping for employees, Upselling helps increase additional revenue, prearrival check in helps reduce front desk time.
United States
United States
GM
Large Hotel
10
Easy guest texting and review collection — but workflow gaps remain
Guest Services Manager from 200 to 499 room Branded Hotel in Saint John (Canada)
Verified
3 days ago
I can contact guest any time through text to solve any problems and the automated system helps us get more reviews.
Canada
Canada
Guest Services Manager
Large Hotel
10
Streamlined guest communication and upgrades — clearer tracking needed
Front desk agent from 75-99 room Boutique in Camrose (Canada)
Verified
4 days ago
I like having digital tools that help streamline guest communication, present optional upgrades and make digital tipping more convenient. These features can support a smoother guest experience and make some front desk interactions easier to manage.
Canada
Canada
Front desk agent
Mid-Sized Hotel
10
Exceptional guest messaging and an easy back end — AI needs oversight
Lead Concierge from 200 to 499 room Boutique in Miami Beach (United States)
Verified
5 days ago
Guest journey in messages is exceptional. The program and back-end are very easy to use. The AI features are neat but must be edited/overseen.
United States
United States
Lead Concierge
Large Hotel
10
Hotel Tech that works seamlessly
General Manager from 200 to 499 room Boutique in Byron Bay (Australia)
Verified
7 days ago
Review of the Canary Technology System: A Game-Changer for Hospitality Management
Our experience with the Canary Technology system has been nothing short of excellent. From the moment we implemented it, the platform has proven to be a well-designed and effective solution for streamlining operations, improving guest experiences, and generati...
Australia
Australia
General Manager
Large Hotel
10
Instant guest texting and upsells — but AI needs approval controls
Front Desk/ Night Auditor from 100 to 199 room Bed & Breakfast & Inn in Del Rio (United States)
Verified
8 days ago
I enjoy how easy it is to communicate with guests with this technology as we are able to text and respond to any questions or requests instantly. Guests are also able to reach out to us prior to their stay and able to request early check-ins, late check-outs, and allows us to upsell through the program.
United States
United States
Front Desk/ Night Auditor
Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Canary Technologies has built a strong hospitality technology platform that directly enhances guest experiences and hotel operations. The team is collaborative, responsive, and a pleasure to work with.
Showing all answers to: "What does this product or service do well?"
Canary Technologies has built a strong hospitality technology platform that directly enhances guest experiences and hotel operations. The team is collaborative, responsive, and a pleasure to work with.
The combination of technology and ease of use is what stands out to me. Canary makes it easier for hotels to digitalise parts of the guest journey without creating unnecessary complexity for the hotel team.
Canary is a highly innovative solution that helps hoteliers streamline operations, increase revenue and enhance the guest experience by automating processes and leveraging AI.
It is also a very dynamic, fast-growing company, continuously releasing new and smarter features.
Provides for an End to End Guest Journey experience which is different to other vendors. The easy of deployment and onboarding is flexible and adaptable to a variey of properties. Each of the modules can be selected and deployed as the property progresses during the digital transformation.
Canary Technologies delivers an elegant, reliable, and scalable suite of guest experience tools that solve real operational pain points for hotels. The platform stands out for its intuitive user interface, seamless integrations with PMS systems, and the tangible revenue uplift achieved through contactless check-in, upselling, and digital tipping. It enables hotels to modernize guest touchpoints while reducing friction for both staff and guests.
Question:
What differentiates this product or service from the competition?
Answer:
Canary combines a broad product offering with a very strong focus on the hotel guest experience. The platform continues to evolve, particularly around automation and AI, which makes it stand out in the hospitality technology space.
Showing all answers to: "What differentiates this product or service from the competition?"
Canary combines a broad product offering with a very strong focus on the hotel guest experience. The platform continues to evolve, particularly around automation and AI, which makes it stand out in the hospitality technology space.
Canary is different because it goes beyond a single hotel technology solution. Its platform covers multiple use cases across the guest journey, giving hotels the opportunity to consolidate technology with one partner.
The first key differentiator I would highlight is usability: the solution is very easy to use, even for non tech-savvy users. This makes a real difference not only on the guest side, but also for hoteliers, especially when it comes to change management across the organization.
The second one is the breadth of the product portfolio, which covers the entire guest journey, from the first guest touchpoints across hotel’s digital channels to post-stay phase.
The team behind the product and each module is industry leading. Canary has listed to the customer and developed a suite of modules which are can migrate leagcy options and on-board staff quickly. This enables Hoteliers to better engage guests.
Unlike fragmented or legacy solutions, Canary offers a unified ecosystem that covers the entire guest journey—from pre-arrival verification to in-stay communication and post-stay engagement. Its rapid implementation process, strong security standards, and measurable ROI make it a top choice for hoteliers. The company’s customer success and support teams are also exceptional, ensuring hotels extract full value from every product module.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
My advice would be to look at Canary based on your hotel´s specific priorities and see where the technology can have the biggest impact. The combination of guest experience, automation and operational efficiency makes it a strong option for hotels.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
My advice would be to look at Canary based on your hotel´s specific priorities and see where the technology can have the biggest impact. The combination of guest experience, automation and operational efficiency makes it a strong option for hotels.
I would recommend Canary to hotels looking to modernise the guest journey and automate repetitive processes. The platform is easy to understand, and it offers different products depending on where the hotel wants to make the biggest impact.
I would suggest booking a demo and piloting the solution by starting with 2–3 modules, allowing the team to test the platform in a controlled and pragmatic way.
This approach makes it possible to quickly assess the strong return on investment, particularly in terms of increased upsell performance, improved conversion opportunities and significant operational efficiency gains through time savings and process automation across the organization.
You can significantly improve your guest engagement using this product from arrival to departure and post stay. Guest Interaction is streamlined and every call is answered in a timely manner and managed promptly.
Start with one or two modules such as Contactless Check-In or Upselling to quickly realize ROI, then expand into the broader suite. Canary’s modular approach makes scaling easy, and the guest experience improvements are immediate and measurable. It’s an ideal solution for hotel groups seeking both operational efficiency and elevated guest satisfaction.
+ 55
recommend
Recommended by
Natalia Garrido
Product Marketing Senior Director
@
Cendyn
Anjali Arora
Sales Manager - PMS (UK)
@
Planet
Emilio Zappalà
CEO
@
Best Hotel Tech
Silvio Reale
Lead Advisor
@
GAIN
Vincent Somsen
Advisor
@
GAIN
Natalia Garrido
Product Marketing Senior Director
@
Cendyn
Anjali Arora
Sales Manager - PMS (UK)
@
Planet
Emilio Zappalà
CEO
@
Best Hotel Tech
Silvio Reale
Lead Advisor
@
GAIN
Vincent Somsen
Advisor
@
GAIN
Andrija Rađenović
Sales Director
@
Montora
Damien Cazabonne
Senior Manager Marketplace Partners
@
Mews
Kamal Bhatia
CEO
@
Wide Computer Systems
Alasdair Fawcett
Partner Director and Ecosystem Operations
@
SiteMinder
Ines Santos
Head Europe
@
FLEXIPASS
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro
Matt Lanzano
Growth Manager
@
Nowsta
Mattia Zanella
Senior Partner Manager Hospitality
@
Adyen
Rodrigo Perez Garofalo
CMO
@
Zerf
Melanie Staub
CEO & Founder
@
Hotel Boost AG
David Andersen
Purchaser
@
Samhandel
Jaime Rivera
Partner Manager
@
Mews
Lorna McGinnis
Marketing Assistant
@
WebRezPro
Jory Garcia
Regional Director
@
Flexkeeping
Denis Wolters
Digital Marketing Manager
@
Planet
Brendon Granger
Chief Experience Officer
@
Technology4Hotels
Andrada Paraschiv
VP Hospitality
@
Beekeeper
Mason Bell
Partnerships Program Manager
@
Revinate
Alexander Shalan
Senior Partnerships Manager
@
Adyen
Gianluca Magri
CSM Team Lead (EMEA)
@
Cloudbeds
Johnny Morin
Director Of Strategic Alliances
@
Visual Matrix PMS
Yumiko Pagnoux
Partner Associate
@
Mews
Yumiko Pagnoux
Partner Associate
@
Mews
Darlene Blankenship
Director of Membership
@
Select Registry
Marcy Albert
Vice President of Sales
@
OpenKey
Mohamad Masri
Managing Director
@
BizGate Consultancies
Teresa Alves
Product Manager
@
Planet (protel Cloud PMS)
Zoltan Molnar
Sales and Business Development
@
Flexkeeping
Mark Kelly
Solutions and Partner Integration Consultant
@
Maestro
Kriska Kay Francisco
Marketing & Customer Relations
@
FLEXIPASS
Brendon Granger
Chief Experience Officer
@
Technology 4 Hotels
Dana Kwak
Production & Writing Specialist
@
WebRezPro
Alliyah Gergovska
BD Hospitality Products
@
Bizgate
Sarah Duguay
Sales & Marketing Manager
@
WebRezPro
Damien Cazabonne
Partner Sales Manager
@
Mews
Nikita Johnston
Marketing Manager
@
HiRUM Software Solutions
sarah Shafer
Customer Success Manager
@
SkyTouch Technology
Haley Eder
Customer Success Manager
@
SkyTouch Technology
Bayan Kamal
Client Success Specialist
@
BizGate
Nawal El Mourad
Event Marketing Coordinator
@
BizGate
Nixie Ylagan
Sales Manager
@
OpenKey
Amanda English
Senior Manager, Programs
@
Preferred Hotels & Resorts
Michael Osgood
Vice President
@
Preferred Travel Group
Lina Buss
Sales Assistant Middle East
@
FLEXIPASS
Luise Elenz
Digital Sales
@
FLEXIPASS
Stewart Black
Customer Success Manager
@
SkyTouch Technology
Noureldean Barakat
Account Manager
@
BizGate Marketing & Consultancies
Walter Krause
IT
@
MICROS
Martin Slack
Senior Implementation Specialist
@
Hospitality Impact
David Sawers
CEO
@
HiRUM Software Solutions
Aaron Price
Strategic Account Development Manager
@
SkyTouch Technology
Javier Gonzalez
Opera PMS Support specialist
@
Nexplay
Patrick Lomsdalen
CEO
@
FLEXIPASS Keyless Mobile Access
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From $5K to $50K: How Williamsburg Lodge Increased Annual Upsell Revenue by 10×
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How Holiday Inn Paris — Gare de Lyon Bastille Unlocked an Extra €2K in Monthly Revenue
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Speedy Arrivals, Seamless Stays: How Hotel June Malibu Eliminated Wait Times With Canary’s Mobile Key
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Hotel Covington Increases Average Check Size by 15% With Canary’s F&B Mobile Ordering
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Handling 800+ Calls a Month With Canary’s AI Voice at Hotel Zephyr
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How Beaumier Uses Canary Technologies to Elevate the Guest Experience
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How Galleria Vik Milano Generated Nearly €35,000 in Annual Upsell Revenue Through an Elevated Guest Experience
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Answering Every Call and Eliminating Lobby Lines at The Gale Miami
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A Year of F&B Revenue in Just Two Months: Garden City Hotel’s Success Story With Canary
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Strengthening the Guest Experience: How Bespoke Hotels is Using Canary Across its UK Portfolio
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How Crowne Plaza Newcastle Captures New Revenue and Scales Guest Communication With Canary
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How Point Hotel Saved Nearly 300 Staff Hours in Six Months With Canary
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1 month ago
How Corduroy Inn & Lodge Solved Seasonal Staffing Challenges With Canary’s Self-Service Kiosks
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1 month ago
How CIVILIAN Hotel Uses Canary to Eliminate Lobby Lines in a Small Space
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4 months ago
Canary Technologies’ F&B Mobile Ordering Now Available on Oracle Cloud Marketplace
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4 months ago
Canary Technologies Launches Agentic Sales Coordinator for Hotel Group and Event Sales
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6 months ago
Canary Technologies Named Best Digital Tipping Solution in 2026 HotelTechAwards
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7 months ago
Hotel AI Adoption Surges with 82% Expanding Use in 2026
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7 months ago
Canary Technologies Named Best AI Guest Messaging Platform in 2026 HotelTechAwards
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7 months ago
Canary Technologies Introduces F&B Mobile Ordering to Boost Hotel Revenue
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7 months ago
Canary Technologies Launches First-of-Its-Kind Hospitality AI Agent Studio
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7 months ago
Regency Hotel Management Elevates Guest Engagement at Scale with Canary Technologies
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7 months ago
Canary Technologies Adds Industry Veteran Jeff Thoman to Fuel Enterprise Momentum
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8 months ago
Omni Hotels & Resorts Modernizes Guest Engagement With Canary Technologies
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8 months ago
Canary Technologies Expands Mobile Key Capabilities With Acquisition of OpenKey
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8 months ago
Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary
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9 months ago
Canary’s AI Voice Recognized as Best Hospitality Solution by HotelTechReport
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9 months ago
HotelTechAwards Names Canary Technologies the Best Guest Experience System
Canary Technologies
10 months ago
deLuna Hotels Taps Canary Technologies for Seamless Stays
Canary Technologies
10 months ago
Canary and Wyndham Roll Out AI Voice Globally
Canary Technologies
11 months ago
Bespoke Hotels Selects Canary Technologies to Enhance the Digital Guest Journey
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11 months ago
Embergrove Hospitality Group Selects Canary to Modernize the Guest Journey
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11 months ago
Canary Technologies Wins American Hotel & Lodging Association Tech Acceleration Award
Canary Technologies
11 months ago
How Hotel Camiral Digitized the Guest Journey and Unlocked $33k in Upsells in 4 Months
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11 months ago
How Elements of Byron Achieved AUD 250,000+ in Upsells & Transformed Guest Arrivals
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11 months ago
Mehr Consultancy Selects Canary to Elevate Guest Service and Drive Revenue
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11 months ago
McMenamins Selects Canary Technologies as Its Guest Management System
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1 year ago
Canary Technologies Launches AI-Powered Sales & Catering Payments Hub for Hotels
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1 year ago
Arlo Hotels Elevates the Guest Journey with Canary Technologies
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1 year ago
How Casa Faena Delights Guests and Drives 55% More Upsells with Canary
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1 year ago
Fewer Calls, Better Service: Canary AI at The Pines Resort
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1 year ago
Elevating the Swiss Resort Experience with Canary and Protel
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1 year ago
How Hotel Le Pashmina Enhanced Luxury Hospitality with Canary’s Digital Guest Journey
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1 year ago
AI Brings Modern Guest Communication to a Historic Resort
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1 year ago
Canary Transformed the Guest Journey at Gila River Resorts & Casinos—Here's How
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1 year ago
Crowne Plaza Upgrades to Canary for Better Guest Engagement and 40% Less Admin Work
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1 year ago
How Digital Tipping Decreases Staff Turnover by 75% at Linchris
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1 year ago
How Dream Inn Santa Cruz Drives Revenue and Keeps Guests Informed with Digital Compendium
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1 year ago
Reduced Staff Turnover, Improved Guest Service: Digital Tipping at Hyatt Place Durham Southpoint
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1 year ago
Brøchner Hotels Elevates Boutique Hospitality with Canary Technologies
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1 year ago
Hospitality Associates Selects Canary Technologies for AI Guest Messaging
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1 year ago
Proper Hospitality Selects Canary Technologies to Modernize the Guest Journey
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1 year ago
Canary Technologies Marks Housekeeping Week with Over 3X Growth in Digital Tips to Hotel Staff
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1 year ago
Navigating AI: Emerging Trends in Hospitality
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1 year ago
Canary Technologies Raises $80M to Solidify Its Position as the Hospitality AI Leader and Accelerate Global Reach
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1 year ago
Canary Technologies Named Guest Engagement Solution of the Year
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1 year ago
Aimbridge Hospitality Selects Canary Technologies for Digital Tipping
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1 year ago
Canary Technologies Unveils the First End-To-End AI Voice Platform Built for Hospitality
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1 year ago
New Study Finds 73% of Hoteliers Believe AI Will Transform Hospitality
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1 year ago
Canary Technologies Sweeps 2025 HotelTechAwards With 8 Wins
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1 year ago
Guldsmeden Hotels Chooses Canary Technologies to Transform the Digital Guest Journey
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1 year ago
Canary Technologies Named to the 2024 Deloitte Technology Fast 500™
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1 year ago
How Best Western Coral Hills Increased Revenue and Drove 2x More Google Reviews with Canary
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1 year ago
84% Fewer Chargebacks & Faster Check-ins: How Best Western Plus Truckee-Tahoe Transformed Guest Experience with Canary
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1 year ago
How Hotel 1620 Plymouth Harbor Streamlined Operations and Increased Revenue with Canary
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1 year ago
How Surfside Hotel and Suites Increased Guest and Staff Satisfaction Through Canary’s Guest Management System
Canary Technologies
2 years ago
Canary Technologies Enhances Guest Management System with Next-Generation Digital Compendium
Canary Technologies
2 years ago
How the LINE SF Improved Guest Experience and Efficiency with AI Guest Messaging
Canary Technologies
2 years ago
Inside the AI-Powered Guest Experience Transformation at an Orlando Holiday Inn
Canary Technologies
2 years ago
How the Residence Inn Rehoboth Beach Increased Staff Tips by 5X
Canary Technologies
2 years ago
Greener Check-Ins, Happier Guests: Mr. C. Coconut Grove's Sustainability Transformation with Tablet Registration
Canary Technologies
2 years ago
How a Marriott SpringHill Suites Improved Guest Service, Increased Tips and Boosted Staff Morale with Canary Digital Tipping
Canary Technologies
2 years ago
How the Best Western Cocoa Beach Hotel & Suites Covered Their Upsell Costs Within Three Months
Canary Technologies
2 years ago
BWH℠ Hotels Selects Canary Technologies to Power its AI-Driven Guest Engagement Platform
Canary Technologies
2 years ago
TUI Hotels & Resorts Taps Canary Technologies to Power its Digital Guest Journey
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2 years ago
Canary Technologies Raises $50M to Accelerate AI Guest Technology in Hospitality
Canary Technologies
2 years ago
IHG Hotels & Resorts Selects Canary Technologies as an Approved Vendor for Digital Tipping
Canary Technologies
2 years ago
Canary Technologies Named #1 Guest Experience Platform & Winner of 8 Awards at 2024 HotelTechAwards
Canary Technologies
2 years ago
Canary Technologies & Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
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2 years ago
Conferma Pay and Canary Technologies Remove the Barriers to Hotel Virtual Payment
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2 years ago
Select Registry Chooses Canary Technologies as a Preferred Guest Management System For Its Network of Craft Lodging Properties
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2 years ago
How Fenwick Shores Hotel Increased Guest Tips and Enhanced Service with Canary Digital Tipping
Canary Technologies
2 years ago
How Waypoint Hotel Streamlined Front Desk Operations, Achieved 39% Mobile Check-Ins and Drove $17K in Upsells With Canary
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2 years ago
How Real Hospitality Group Increased Guest Satisfaction Scores by 7% and Boosted Staff Morale with Canary
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3 years ago
How Peaks Hotel Achieved 55% Mobile Check-Ins and Up to an 80% Success Rate in Chargeback Disputes
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3 years ago
How Staypineapple Hotels Increased Upsells By 200% & Staff Efficiency by 20% With Canary
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3 years ago
How Canary Digital Tipping Helps INNESS Resort Increase Staff Pay
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3 years ago
How Canary Stops Chargebacks & Improves the Guest Experience at a Preferred Hotels & Resorts Member Property
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3 years ago
How the Capri Tiberio Palace Improved the Guest Experience With Digital Authorizations
Canary Technologies
3 years ago
How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary
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3 years ago
How Ali’i Resorts Used Contactless Check-In & Checkout To Increase Their Average Star Rating
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3 years ago
Canary Technologies to Power Wyndham's New AI-Enabled Guest Engagement Platform
Canary Technologies
3 years ago
How The Mandolay Hotel Modernized IT Operations & Guest Experience With Canary
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3 years ago
How Pinnacle Won a $14,000 Chargeback Against AMEX and Reduced Chargebacks by 30–85% across their Portfolio with Canary
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3 years ago
How the Cape Codder Resort & Spa Boosted Employee Morale & Pay with Digital Tipping
Canary Technologies
3 years ago
Wyndham Elevates the Hotel Ownership Experience, Launches New Owner and Guest Engagement Platforms
Canary Technologies
3 years ago
Amadeus Partners with Canary Technologies to Make Strategic Expansion in the Hospitality Sector
Canary Technologies
3 years ago
Canary Flies High as Fast Company’s Most Innovative Hotel Technology Company of 2023
Canary Technologies
3 years ago
Canary Technologies' Survey Finds Wide Discrepancies In National Hotel Tipping Habits
Canary Technologies
3 years ago
How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary
Canary Technologies
3 years ago
How the Best Western Sunrise Inn & Suites Ended Chargebacks & Fraud With Canary’s Digital Authorization Solution
Canary Technologies
3 years ago
How a Boutique Hotelier Operates an Entire Hotel From His Phone With Canary
Canary Technologies
3 years ago
How Canary Helped Hotel FIVE Increase Staff Efficiency & Boost Revenue at the Same Time
Canary Technologies
3 years ago
Why the Watertown Hotel Chose Canary To Help Them Increase Revenue & Improve the Guest Experience
Canary Technologies
3 years ago
How The Maxwell Hotel Increased Upsells & Staff Efficiency With Canary
Canary Technologies
3 years ago
How Canary Helps The Copthorne Tara Hotel London Improve the Guest Experience & Drive More Revenue
Canary Technologies
3 years ago
How one of NYC’s Top Boutique Hotels Eliminated Fraud and Front-Desk Lines with Canary Technologies
Canary Technologies
3 years ago
Canary Technologies Raises $30M In Series B Funding To Accelerate the Modernization of Guest Facing Technologies At Hotels Around the Globe
Canary Technologies
4 years ago
How The Wigwam Increased Revenue & Guest Satisfaction with Canary — The Exclusive Guest Management System within Preferred Hotels & Resorts' Partner Program
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4 years ago
How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant
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4 years ago
How the Clarion Pointe Greensboro Airport Modernized Guest Management With Canary
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4 years ago
Canary Adds Digital Tipping to Its End-to-End Guest Management Solution To Help Hoteliers Retain Employees Amid Historic Staffing Crisis
Canary Technologies
4 years ago
Curator Hotel and Resort Collection Selects Canary Technologies as a Preferred Vendor for Digital Credit-Card Authorizations
Canary Technologies
4 years ago
Canary Technologies Raises $15 Million to Modernize the Hotel Tech Stack, Accelerate Growth and Global Market Penetration
Canary Technologies
5 years ago
Dream Hollywood Embraces Changing Guest Preferences and Implements Contactless Check-In
Canary Technologies
5 years ago
How a Design Hotels Property & Historic Hotels Worldwide Member Increased Revenue & Efficiency
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5 years ago
How The Commonwealth Improved the Guest Experience & Increased Staff Efficiency With Canary
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