ResNexus HMS

4.8 (213 评论)

HT评分

100 分中的 79 分

Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
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ResNexus HMS

4.8 (213 评论)

在 76 中排名第 11 位的酒店管理软件

为精品酒店经营者提供简单有效的一体化解决方案。

97% 推荐度，280 家酒店推荐

超過 50% 的 ResNexus’s 評論來自 United States of America。

Bell avatar Bell - AI驅動的產品分析師

我分析了ResNexus的產品評論、專家推薦、功能、定價、整合及其他資訊，以生成以下摘要。

酒店業者說

Hoteliers like ResNexus for its ability to streamline operations, increase presence in the market through robust OTA integrations, and enhance customer experience with features like contactless check-in, smart lock integration, and SMS/email marketing. Additionally, its powerful data analysis and reporting tools help make informed decisions to maximize revenue, while the support from dedicated Hospitality Coaches ensures efficient problem resolution and optimization. However, there were some critical concerns about report accuracy, mobile app absence, and usability issues with certain features.

閱讀他們的評論

價值

平衡

Hoteliers often highlight that ResNexus offers significant value for money. The software delivers a strong return on investment by automating tasks such as reservations, contactless check-ins, and data analysis, enabling hoteliers to streamline operations effectively. Users frequently note that the features provided are well worth the cost, as the system helps in improving guest experiences and maximizing revenue. Though ResNexus is positioned as a premium service with transparent pricing, hoteliers appreciate the comprehensive features and ongoing upgrades that justify the expenditure. Many emphasize that the benefits and enhancements in operational efficiency and market presence derived from using ResNexus significantly outweigh the costs, making it a worthwhile investment for hospitality businesses.

Owner

9 个月前

已验证

... 团队合作让梦想成真 ...

查看完整评论

Owner

7 个月前

已验证

... 我曾经是你最大的粉丝。但最近却不那么喜欢你了。 ...

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Owner

6 个月前

已验证

... Resnexus 是最好的！ ...

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Operations Manager

5 个月前

已验证

... 最好的预订软件和支持公司！ ...

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酒店業者最常提及

Customer Communication Tools

Booking Engine and Channel Manager

Website Design and Integration

Customization and Personalization

Customer Data Analysis and Reporting

Automated Marketing (SMS and Email)

Contactless Check-In and Smart Lock Integration

Revenue Management and Yield Optimization

Mobile Support and Usability

Contactless and CRM Tools

按細分市場的受歡迎程度

類別

113 | 特小 (1-9 房间)

88 | 小 (10-24 房间)

51 | 中等的 (25-74 房间)

22 | 大 (75-199 房间)

10 | 特大 (200+ 房间)

國家

259 | United States of America

8 | Canada

3 | Mexico

2 | United Kingdom

2 | Costa Rica

1 | Australia

1 | Panama

1 | India

1 | Morocco

類型

187 | 住宿加早餐旅馆

86 | 度假村

47 | 精品店

46 | 房车公园和露营地

45 | 有限的服务和经济型酒店

34 | 豪华酒店

34 | 度假出租屋和别墅

28 | 汽车旅馆

25 | 品牌酒店

23 | 机场/会议酒店

19 | 市中心酒店

7 | 长住服务式公寓

5 | 赌场

5 | 旅馆

地區

270 | 北美

3 | 南美洲

2 | 欧洲

1 | 亚太地区

1 | 大洋洲

1 | 非洲

類別

213 | 酒店管理软件

207 | 物业管理系统

118 | 网站设计

沒找到您要找的內容嗎？

特征

会计与金融

4/5 features

多币种
礼品卡
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

营销与电子商务

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
团体预订引擎
网站开发
预订引擎
频道管理员
礼品卡
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

管理和配置

4/5 features

多种语言
多币种
Centralized user & role management

用户管理

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
客人反馈管理
礼品卡
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

前台

4/5 features

客人反馈管理
家政
物业管理系统
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

群组管理

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

宾客体验

4/5 features

客人反馈管理
礼品卡
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

家政

4/5 features

家政
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

付款

4/5 features

多币种
礼品卡
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

预订管理

4/5 features

评分购物模块
物业管理系统
RevPaR & ADR Reports
礼品卡
频道管理员
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

收入管理

4/5 features

评分购物模块
收益管理模块
定价情报
频道管理员
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

税务与合规

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

支持与培训

4/5 features

Online 24/7 support

食品与饮料

4/5 features

销售点

可用的附加元件和模組

ResNexus 的評論總結

4.8

出色的

213 评论

使用方便

4.7/5

客户支持

4.8/5

投资回报率

4.7/5

执行

4.7/5

推荐用途

213

酒店管理软件在 76 个排名中排名第 11

207

物业管理系统在 315 个排名中排名第 19

118

网站设计在 46 个排名中排名第 6

ResNexus 的定價

高于平均水平

该产品的定价高于该类别中的平均产品，这通常表明它是一种高端产品，具有增强的功能，专为更复杂的操作、更大规模的用例和更大的属性而设计。

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独立酒店的终极一体化解决方案

看法 top ResNexus 备择方案

想知道是否 ResNexus 最适合您的酒店?

告诉我们您酒店的位置、房间数量、集成和要求，我们将免费发送推荐供应商的自定义列表。

` 参加测验 `

ResNexus 的整合

公司	功能
Canary Technologies 96% 推荐，来自 1770 家酒店	无接触办理登机手续 +2 more
此集成尚未经 ResNexus 验证。 Cloudbeds 90% 推荐，来自 1682 家酒店	渠道经理
Actabl 93% 推荐，来自 1568 家酒店	商业智能
Asksuite 98% 推荐，来自 680 家酒店	酒店聊天机器人
此集成尚未经 ResNexus 验证。 Inn-Flow 97% 推荐，来自 210 家酒店
Stayntouch 93% 推荐，来自 203 家酒店	物业管理系统
The Guestbook 96% 推荐，来自 191 家酒店	独立人士忠诚度计划
此集成尚未经 ResNexus 验证。 Otelier 89% 推荐，来自 101 家酒店
PriceLabs 100% 推荐，来自 47 家酒店	VR动态定价 +2 more
Triptease 93% 推荐，来自 147 家酒店	酒店平价

Browse all integrations (11)

支持

验证支持

ResNexus 已向 Hotel Tech Report 开放其内部支持工具和流程，并已获得 GCSC 支持认证，该认证验证了他们为支持客户而采用的工具和流程。

查看支持认证帮助中心产品更新

2025

了解有关 GCSC 认证的更多信息

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响应时间

少于一天

推荐的

97%

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ResNexus HMS

酒店業者最常提及

什麼是ResNexus？

Cloudbeds

Mews

roomMaster

WebRezPro

多币种

礼品卡

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

原生电子邮件营销

团体预订引擎

网站开发

预订引擎

频道管理员

礼品卡

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

多种语言

多币种

Centralized user & role management

原生电子邮件营销

客人反馈管理

礼品卡

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

客人反馈管理

家政

物业管理系统

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

客人反馈管理

礼品卡

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

家政

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

多币种

礼品卡

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

评分购物模块

物业管理系统

RevPaR & ADR Reports

礼品卡

频道管理员