At chatlyn, we’re rethinking how communication works in hospitality. Our platform connects messaging apps, booking systems, and hotel teams in one seamless place, powered by AI that actually understands guest needs.
We help hotels, resorts, and travel providers automate the repetitive, personalize the important, and respond faster across every channel. The result? Happier guests, more efficient teams, and higher revenue.
Hospitality is still a people business, we’re just giving teams the right tools to focus on what really matters.
Re:Guest is the most advanced hotel CRM on the market, with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It unifies all channels in a clearly arranged Omnichannel Inbox, whether (potential) guests prefer to communicate via email, the Re:Guest Messenger or WhatsApp, keeping the reception team organized. The communication and CRM are based on Re:Guest Intelligence – the artificial intelligence tailored for the hotel industry, available 24/7 in all areas and driving CR:IS, a virtual hotel employee who answers guests’ questions around the clock.
Reviewers say compared
to alliants, Reguest is
Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your property shine.
Reviewers say compared
to alliants, SiteMinder is
Better at support
Faster to reach ROI
Easier to use
More highly recommended
Better for: Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, can react faster and increase guest satisfaction sustainably.
Smart communication for hoteliers and guests.
Simple. Automated. Profitable.
Reviewers say compared
to alliants, Smart Host GmbH is
Assistent Manager