Runnr.ai is a virtual hotel concierge platform that proactively engages with guests on WhatsApp and SMS throughout the guest journey from post reservation to post check-out. It automates guest communication and repetitive tasks such as upsells and housekeeping requests using AI and integrations with your used technology.
Runnr.ai is also integrated with the Booking.com, Expedia and the Airbnb inbox resulting in a unified inbox specifically for the hospitality industry.
This results in happy guests, operational efficiency, and additional upsell revenues.
Reviewers say compared
to Canary Technologies, RUNNR.ai is
From emails to check in forms, in-room directories and review collection - Guest Engagement gives you everything you need to communicate with your guests, all in the one place. Send one-off or automated marketing and upsell communications that make your property shine.
Reviewers say compared
to Canary Technologies, SiteMinder is
Better at support
Better for: Bed & Breakfast & Inns, Boutiques, Hostels, Luxury Hotels, Resorts, RV Parks & Campgrounds
Slower to reach ROI
Harder to use
Less highly recommended
Less features
Worse for: Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Motels, Other, Vacation Rentals & Villas
Queries about offers are everyday life for your reception. With Smart Host correspondence management, your reception never loses track: we record all guest communication for you and bundle it to the created offers. This way you have everything in view, can react faster and increase guest satisfaction sustainably.
Smart communication for hoteliers and guests.
Simple. Automated. Profitable.
Reviewers say compared
to Canary Technologies, Smart Host GmbH is
Better at support
Better for: Luxury Hotels
Slower to reach ROI
Harder to use
Less highly recommended
Less features
Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Motels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
At chatlyn, we’re rethinking how communication works in hospitality. Our platform connects messaging apps, booking systems, and hotel teams in one seamless place, powered by AI that actually understands guest needs.
We help hotels, resorts, and travel providers automate the repetitive, personalize the important, and respond faster across every channel. The result? Happier guests, more efficient teams, and higher revenue.
Hospitality is still a people business, we’re just giving teams the right tools to focus on what really matters.
Re:Guest is the most advanced hotel CRM on the market, with an intelligent guest communication system for sales and marketing at every stage of the guest journey. It unifies all channels in a clearly arranged Omnichannel Inbox, whether (potential) guests prefer to communicate via email, the Re:Guest Messenger or WhatsApp, keeping the reception team organized. The communication and CRM are based on Re:Guest Intelligence – the artificial intelligence tailored for the hotel industry, available 24/7 in all areas and driving CR:IS, a virtual hotel employee who answers guests’ questions around the clock.
Reviewers say compared
to Canary Technologies, Reguest is
Better at support
More highly recommended
Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
Slower to reach ROI
Harder to use
Less features
Worse for: Extended Stay & Serviced Apartments, Other
IT Manager