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Everguest Intelligence
5.0 (6 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Everguest Intelligence
Unranked in Reputation Management
Revolutionise your hospitality business with AI-powered feedback management, turning insights into richer experiences and lasting satisfaction.
99% recommended by 10 hotels
Seabel Hotels, Zien Group, Amadria Park & 7 others
What is Everguest?
Founded in 2020 | Headquarters in Budapest (Hungary) | 45 employees
Everguest Intelligence is a next-generation, AI-powered reputation management platform designed for hospitality professionals. It facilitates real-time decision-making by aggregating and analyzing guest reviews from all major platforms, offering valuable insights into customer feedback. Users can track competitors, benchmark their performance, and respond to reviews effortlessly, all from a user-friendly interface. This platform streamlines operations and enhances guest satisfaction by providing actionable insights that can improve service quality, making it an essential tool for optimizing guest experiences and maintaining a competitive edge in the hospitality industry.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Everguest products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Everguest Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Everguest Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Everguest
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Everguest's Provided Description:
"Everguest Intelligence is a next-generation, AI-powered reputation management platform that supports hospitality professionals with real-time decision-making. It gathers and analyses guest reviews from all major platforms, providing unprecedented insights. Track competitors, benchmark performance, and respond effortlessly to reviews — all within an intuitive interface built to streamline operations and enhance guest satisfaction."
FAQs
Capabilities
Multi-Channel Review Integration
Multi-Channel Review Integration
Collect and manage reviews from all major review platforms, allowing you to see and respond to feedback from one central location.
AI-Generated Responses
AI-Generated Responses
Automatically generate thoughtful, contextually relevant replies to guest reviews, saving you hours of manual response time.
Real-Time Overview
Real-Time Overview
Monitor key performance indicators like guest feedback, operational metrics, and competitor activity all in one comprehensive dashboard.
Real Time Competitor Analysis
Real Time Competitor Analysis
Understand how your competitors are performing, from their guest feedback trends to their operational strengths and weaknesses. Monitor competitors' changes in performance over time, helping you stay ahead of industry trends.
24/7 Hospitality AI Assistant
24/7 Hospitality AI Assistant
EVI is available around the clock, providing insights and recommendations based on real-time data. Receive professional, AI-generated tips that guide you on how to enhance guest satisfaction, operational efficiency, and review management.
Live Guest Feedback
Live Guest Feedback
Gather real-time feedback directly from guests, allowing you to address issues instantly during their stay.
Historical Data Access
Historical Data Access
Retrieve and review feedback trends from up to 3 years back, ensuring long-term performance tracking.
Comprehensive Data Insights
Comprehensive Data Insights
Analyze in-depth guest feedback and performance data, helping you make data-driven decisions for improvements.
Intelligent Filters and Prioritization
Intelligent Filters and Prioritization
Use smart filters to prioritize reviews that need attention, such as negative feedback or high-impact comments.
Sentiment Breakdown
Sentiment Breakdown
Leverage advanced sentiment analysis to understand guest emotions and opinions in detail, allowing you to prioritize actionable insights.
AI-Driven Interpretations
AI-Driven Interpretations
Receive topline summaries of your performance data, providing clarity on complex metrics within a second.
Automated Reporting
Automated Reporting
Set up reports to be delivered daily, weekly, or monthly, reducing the manual effort required to compile performance summaries. Adapt reports to match your business needs, focusing on specific metrics, time periods, or property comparisons.
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
Available Add-ons & Modules
Live or post-stay guest feedback via SurvAI
Guest Survey Software
Collects real-time guest feedback effortlessly, allowing you to make quick, data-driven adjustments to improve guest experience and operational efficiency. Automate guest follow-up surveys to collect valuable feedback after they leave, maintaining engagement and loyalty. Let AI analyze survey data, providing concise summaries and actionable insights tailored to your property.
Everguest Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, Everguest Intelligence is the #8 most trending product in the Reputation Management category (out of 57) and the #329 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreEverguest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Everguest Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
"Everguest Intelligence platform is a very modern one and I will also emphasize it's user-friendly profile, so everyone can have access to it. Not only me as a guest experience specialist who takes a lot of care about our online reputation, but also hotel managers and my colleagues from the reception and different departments within the hotel properties can easily work and benefit from it. And what is more, it also provides us with numerous and valuable data at any moment."
Barbara Klarić
Guest Experience Specialist @
Amadria Park Kids Hotel Andrija
Featured Customers
More Products by Everguest
Hotelier Rating
Looking for specific info?
10
A total game changer for guest feedback
Facility manager from 25-49 room Bed & Breakfast & Inn in Visegrad (Hungary)
Verified
7 days ago
We love how intuitive the system is. The dashboard is so well designed that even our less tech-savvy colleagues picked it up on day one. And the AI assistant. I’ve never seen anything like it. It gives smart, human-sounding replies instantly, and the insights it generates are like having a consultant on your team.
Hungary
Hungary
Facility manager
Mid-Sized Hotel
10
It just makes our lives so much easier
Hotel director from 25-49 room Bed & Breakfast & Inn in Visegrad (Hungary)
Verified
7 days ago
The first thing we noticed was how clean and beautiful the platform is. Everything is where you expect it to be, and the learning curve was basically zero. The AI review replies honestly blew us away — it feels like it actually understands the tone of the guest. We use it every single day.
Hungary
Hungary
Hotel director
Mid-Sized Hotel
10
The AI is from another planet
Front Office Manager from 100 to 199 room Extended Stay & Serviced Apartment in Sharm El Sheikh (Egypt)
Verified
7 days ago
I’ve genuinely never seen AI this good in a hotel tool. The responses it writes are better than what most of us would come up with on a busy day. And the way the dashboard is designed is beautiful — it doesn’t overwhelm you, even though there’s a lot of data.
Egypt
Egypt
Front Office Manager
Large Hotel
10
Overall, the implementation of Everguest Intelligence has allowed the hotel to continuously enhance the guest experience, strengthening both its customer base and its position in the market.
PR & Marketing manager from 100 to 199 room City Center Hotel in Debrecen (Hungary)
Verified
8 months ago
The Everguest Intelligence program has proven to be really beneficial for the hotel. This AI software has enabled the hotel to easily track guest reviews, significantly improving the quality of its services. The system automatically analyzed guest feedback, allowing the hotel staff to respond quickly to any issues that arose. This not only...
Hungary
Hungary
PR & Marketing manager
Large Hotel
10
All guest feedback in one place, a modern solution to increase your reputation!
Director from 200 to 499 room Branded Hotel in Tihany (Hungary)
Verified
9 months ago
The best part is that we don't have to do any special online gathering to find our guest's feedback. We can immediately find a solution, fix a problem, or fix an error for our guests who are still staying at our hotel.
Hungary
Hungary
Director
X-Large Hotel
10
Helpful, flexible, reliable
General Manager from 75-99 room Boutique in Budapest (Hungary)
Verified
10 months ago
Helps us save time, use the language of the guest this is a great help in enhancing guest experience, also the monthly / weekly summary highlights action points that we need to address.
Hungary
Hungary
General Manager
Large Hotel
- 1
It looks like Everguest is not recommended by any hotels
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Support
Unverified
Everguest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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Ease of Use
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