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Review of Everguest

8
Laura has done a good job as point of contact and is very responsive
Director of Hotels from 100 to 199 room Boutique Hotels in Dublin (Ireland)
Verified
5 months ago
Products Reviewed
Reputation Management
What do you like most?
Easy to use and clear, allows for further innovation to the product as it develops, very good for a portfolio of hotels to allow comparisons.
What do you dislike or think could be improved?
There are additional features which I have suggested for internal complaint handling that the team are developing now. They are responsive to clients needs.
4.0
Very Good
Ease of Use
4.0/5
Customer Support
4.0/5
ROI
4.0/5
Implementation
4.0/5
laszlo h. from Everguest replied
Thank you very much for your feedback. We’re delighted to hear that you find the platform easy to use and valuable for comparing hotels across your portfolio. We’re also very pleased to hear that your experience working with Laura has been positive — we will be sure to pass your kind words on to her. We’re continuously working on developing new features, and it’s great to know that our ongoing improvements are supporting your needs. Best regards, The Everguest Intelligence Team

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