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SurvAI by Everguest Intelligence
5.0 (3 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
SurvAI by Everguest Intelligence
Unranked in Guest Surveys & Feedback
Live survey solution to engage guests
100% recommended by 7 hotels
Seabel Hotels, Zien Group, Amadria Park & 4 others
Bell - AI powered product analyst
I analyzed all of Everguest’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
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What is Everguest?
Founded in 2020 | Headquarters in Budapest (Hungary) | 45 employees
Discover the power of our Hospitality SurvAI, enhanced by EVI, our advanced AI system. Capture live feedback during stays or meals with our user-friendly surveys. Choose from built-in questionnaires or create custom surveys using a simple drag-and-drop interface. Easily share surveys via QR codes, direct email, or contact lists, ensuring you reach guests conveniently and efficiently. EVI analyzes feedback to convert sentiments into actionable data, providing deep insights into guest experiences and preferences. Save time with automatic report generation and AI-driven analysis. These features streamline processes, allowing your staff to focus on enhancing the guest experience.
Capabilities
Real-Time Guest Feedback Collection
Real-Time Guest Feedback Collection
SurvAI enables hospitality properties such as hotels and restaurants to gather immediate feedback from guests during their stay, allowing for prompt service adjustments and enhanced guest satisfaction.
AI-Driven Sentiment Analysis
AI-Driven Sentiment Analysis
Utilizing advanced AI algorithms, SurvAI analyzes guest feedback to provide actionable insights, helping management make informed decisions swiftly.
Easy Survey Customization for Unique Needs
Easy Survey Customization for Unique Needs
SurvAI makes it simple to design and deploy feedback surveys tailored to your guests. With an intuitive drag-and-drop interface, you can customize questions, formats, and languages in minutes, ensuring a seamless experience that matches your brand. Whether for a specific campaign or everyday use, SurvAI adapts effortlessly to your needs.
Seamless NFC and QR Code Integration
Seamless NFC and QR Code Integration
SurvAI simplifies feedback collection through NFC cards and QR codes, offering guests a convenient and contactless way to share their experiences.
Comprehensive Interactive Reporting
Comprehensive Interactive Reporting
SurvAI delivers clear, interactive reports that highlight guest preferences and emerging trends, enabling continuous service improvement.
Post-Stay Insights That Drive Loyalty
Post-Stay Insights That Drive Loyalty
Capture guest feedback even after checkout with SurvAI's post-stay survey options. Such surveys allow you to gather comprehensive insights on the overall guest experience, helping you identify trends, enhance services, and build long-term loyalty. Post-stay feedback ensures no opportunity for improvement is missed.
24/7 AI Assistant Support
24/7 AI Assistant Support
SurvAI's AI assistant offers round-the-clock support, providing instant pro tips and insights to enhance decision-making and operational efficiency.
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Everguest Reviews Summary
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
5.0/5
Implementation
5.0/5
Recommended by
Achievements
This vendor's trending score is rising, SurvAI by Everguest Intelligence is the #7 most trending product in the Guest Surveys & Feedback category (out of 25) and the #477 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreEverguest’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Everguest Pricing
Above Average
This product is priced higher than the average product in the category which is usually an indicator that it is a premium product with enhanced functionality designed for more complex operations and use cases and larger properties.
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References
"Everguest Intelligence platform is a very modern one and I will also emphasize it's user-friendly profile, so everyone can have access to it. Not only me as a guest experience specialist who takes a lot of care about our online reputation, but also hotel managers and my colleagues from the reception and different departments within the hotel properties can easily work and benefit from it. And what is more, it also provides us with numerous and valuable data at any moment."
Barbara Klarić
Guest Experience Specialist @
Amadria Park Kids Hotel Andrija
Featured Customers
More Products by Everguest
Hotelier Rating
Looking for specific info?
10
All guest feedback in one place, a modern solution to increase your reputation!
Director from 200 to 499 room Branded Hotel in Tihany (Hungary)
Verified
3.1740123560532 days ago
The best part is that we don't have to do any special online gathering to find our guest's feedback. We can immediately find a solution, fix a problem, or fix an error for our guests who are still staying at our hotel.
Hungary
Hungary
Director
X-Large Hotel
10
All around great service
Resort Manager from 200 to 499 room Extended Stay & Serviced Apartment in Budapest (Hungary)
Verified
1.1991616899414 months ago
Every platform (google, booking.com, trip advisor) where guests can leave a review is collected, therefore we only have to use EverGuest. There is no need to login to any other sites. Their team provides quick and professional service. The website is easy to use. It is great that we can customize our own post os pre-stay surveys.
Hungary
Hungary
Resort Manager
X-Large Hotel
10
Real-time insights
Front Office Manager from 25-49 room Bed & Breakfast & Inn in Visegrad (Hungary)
Verified
1.2314197551012 months ago
The tool helps address guest issues immediately, thereby improving satisfaction. Automation accelerates the processing of guest reviews and immediately highlights negative feedback allowing it to be addressed more quickly.
Hungary
Hungary
Front Office Manager
Medium Hotel
- 1
It looks like Everguest is not recommended by any hotels
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Everguest Integrations
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Support
Unverified
Everguest has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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