Review of Everguest

4
It’s fine
Support manager from 100 to 199 room Boutique Hotels in Cork (Ireland)
Verified
6 months ago
What do you like most?
The AI generated answers helps speed up response process to reviews for the one platform that is linked to Everguest.
What do you dislike or think could be improved?
It isn’t linked to the review platforms so you have to log into multiple platforms to post the reviews and defeats the purpose of the app. It ends up only using Everguest to mark as answered.
2.0
Poor
Ease of Use
2.0/5
Customer Support
3.0/5
ROI
3.0/5
Implementation
3.0/5
laszlo h. from Everguest replied
Thank you for your valuable feedback. We understand the importance of seamless connectivity across platforms and are continuously working to expand these integrations to ensure the best possible user experience. Some channels are already fully connected, while others will follow soon. At the same time, Everguest Intelligence’s main goal remains to provide meaningful insights to enhance guest experience. The Reports and Statistics modules already include the platforms most commonly used by our partners, helping turn guest feedback into actionable improvement opportunities. Best regards, The Everguest Intelligence Team

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