10 beste Customer Alliance alternatieven 2025
Reputatiebeheer
Customer Alliance, opgericht in 2009 in Berlijn, is de Europese leider in oplossingen voor gastervaring en online reputatiebeheer voor de horeca. Duizenden onafhankelijke hotels en hotelketens over de hele wereld werken samen met Customer Alliance om hun ...
Recommended by 50 hoteliers
10 Alternatives & Competitors to Customer Alliance
Revinate
Reputatiebeheer Revinate helpt hotels meer te weten te komen over hun gasten, zodat ze gepersonaliseerde ervaringen kunnen bieden die waardevolle relaties en levenslange klanten creëren. Door gebruik te maken van gastgegevens in combinatie met ons reputatiebeheer, enquêt...
Reviewers say compared to Customer Alliance, Revinate is
- More features
- Better for: Extended Stay & Serviced Apartments, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Marketing Manager in San Diego (United States)
Clean interface, easy to use, robust reporting, and many different ways to view data. It was easy to implement and...
Sojern
Reputation ManagementManaging guest satisfaction and your hotel’s reputation are key to your property’s success. Reputation Manager lets you generate feedback from guests and instantly respond to both in-stay and online guest reviews. Create a system of rules to raise real-ti...
Hotel Speaker
Reputatiebeheer Your one-stop service for personalized review responses that boost revenue. - Centralized reviews & surveys in our new intuitive platform. - AI + human-crafted replies for maximum impact in all languages. - Easy validation & posting across all platforms....
Reviewers say compared to Customer Alliance, Hotel Speaker is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, RV Parks & Campgrounds
- Less features
- Worse for: Bed & Breakfast & Inns, Luxury Hotels, Resorts, Vacation Rentals & Villas
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
Marketing Manager in Bruxelles (Belgium)
Hun naadloze en intuïtieve aanpak bij het omgaan met onze reputatie heeft onze online aanwezigheid aanzienlijk ver...
Digital Marketing Manager in Barcelona (Spain)
Ik ben helemaal weg van Hotelspeaker! Het is een tijdbesparend juweeltje dat ongelooflijk eenvoudig te gebruiken i...
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COMPARE TOP Customer Alliance ALTERNATIVES
Everguest
Reputation ManagementEverguest Intelligence is an AI-powered new generation AI-driven reputation management platform that empowers hospitality professionals with real-time decision-making support. It collects and analyzes guest reviews from all major platforms, delivering dee...
MARA Solutions
Reputatiebeheer Responding to online reviews can be a daunting task, but it doesn't have to be with our AI Review Assistant of MARA. Our tool is designed to ease your Online Reputation Management process, making it more efficient, personalized, and time-saving. It offers...
Reviewers say compared to Customer Alliance, MARA Solutions is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Less features
- Worse for: Luxury Hotels
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
GM
Ik waardeer het vermogen om met meerdere communicatiestijlen te reageren. Onbetaalbaar is de tijd die ik heb bespa...
Expert Quality & Standards
Feedback van gasten in online reviewportals is zeer waardevol en absoluut essentieel om de kwaliteit voortdurend t...
Innspire
Reputation ManagementAI Review Management transforms guest feedback into actionable insights. It reads and understands every review about your hotel, highlighting key contributors to success, and helping your team focus on what matters most. The AI also instantly drafts perso...
TrustYou
Reputatiebeheer
Gastfeedback beïnvloedt 95% van de boekingsbeslissingen. Met de Reputation Management-oplossing van TrustYou kunnen hoteliers een positieve invloed hebben op de online beoordelingen en beoordelingen van hun hotel door hun gasten beter te begrijpen en verb...
Reviewers say compared to Customer Alliance, TrustYou is
- Better for: Hostels, RV Parks & Campgrounds
- More press mentions
- Worse at support
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Limited Service & Budget Hotels, Luxury Hotels, Motels, Other, Resorts, Vacation Rentals & Villas
RECENT HOTELIER RECOMMENDATIONS
Quality Control Manager in (Thailand)
When it comes to online reputation, TrustYou's user could understand the reports easier, with its very useful tool...
Vice President of Brand Compliance in (Egypt)
TrustYou gives me a superb overview of all guest feedback for our hotels in one platform. Everything is at hand a...
Qualitando
Reputatiebeheer Beheer de relatie met uw klant, voorkom eventuele klachten, stuur tevredenheidsvragenlijsten, zet de tevredenheid van uw gasten om in waardevolle reviews en vele andere tools om uit te blinken in communicatie en reputatie. Alles in één platform! Met de fu...
Reviewers say compared to Customer Alliance, Qualitando is
- Better at support
- Faster to reach ROI
- Easier to use
- More highly recommended
- Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Hostels, Limited Service & Budget Hotels, Luxury Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Less features
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
CEO
geweldige initiële opleiding over het instrument, behulpzame installatie, geweldige hulp en ondersteuning bij het ...
Business Analysis & Organization
Het systeem is zeer eenvoudig zelf te installeren, zeer gebruiksvriendelijk. Qualitando heeft in ieder geval een z...
Hotellistat GmbH
Reputatiebeheer Met Hotellistat krijgt u EEN systeem voor alle gebieden van digitale marktpositionering en marktanalyse. Met onze innovatieve aanpak als RMB (revenue-market- en business intelligence) kunt u tijd en geld besparen! We hebben Rate Shopping, Revenue Manageme...
Reviewers say compared to Customer Alliance, Hotellistat GmbH is
- Better at support
- Better for: Bed & Breakfast & Inns, Boutiques, Airport/Conference Hotels, Hostels, Limited Service & Budget Hotels, Other, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- Slower to reach ROI
- Harder to use
- Less highly recommended
- Less features
- Worse for: Branded Hotels, City Center Hotels, Extended Stay & Serviced Apartments, Luxury Hotels
- Fewer press mentions
RECENT HOTELIER RECOMMENDATIONS
gm in
- Rate shopping combinded with overview own pricing/Occupancy/Pickup - Pickup overview combinde with bookings on t...
GM
- Very nice tool to have several applications in one software integrated - Daily pricing with direct two way conne...
GuestRevu
Reputatiebeheer • Probeer GuestRevu LITE • Voor altijd gratis • guestrevu.com/get-guestrevu-lite • Door middel van geautomatiseerde gastonderzoeken, het verzamelen van beoordelingen en geconsolideerde rapportage, helpen we drukke horecaprofessionals om te luisteren naar,...
Reviewers say compared to Customer Alliance, GuestRevu is
- Faster to reach ROI
- Better for: Bed & Breakfast & Inns, Boutiques, Branded Hotels, Hostels, Limited Service & Budget Hotels, Resorts, RV Parks & Campgrounds, Vacation Rentals & Villas
- More press mentions
- Worse at support
- Harder to use
- Less highly recommended
- Less features
- Worse for: Casinos, City Center Hotels, Airport/Conference Hotels, Extended Stay & Serviced Apartments, Luxury Hotels, Other
RECENT HOTELIER RECOMMENDATIONS
Operations Director in Durban (South Africa)
Its a great and easy way to manage your guest satisfaction. Easy to use and understand, quick integration and ver...
General Manager in Draycott (United Kingdom)
It is simple enough to use and implement. It adds to your time where often technology if too complicated can stea...
Regional Marketing Manager in New Orleans (United States)
The Revinate platform is very user friendly and provides a very good snapshot of your review rating in comparison ...