Helix by micrometrics

We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.

MicroMetrics Reviews Analyzed: 0

We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.

MicroMetrics Expert Recommendations Analyzed: 0

While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.

MicroMetrics's Provided Description:

"Flexible solution that facilitates personal, intended and timely in-stay service recovery — allowing guest-centric hoteliers to reach a high-repeat market. Helix’s customizable and easily deployable engagement platform has empowered top hotel brands around the world to drive positive online reputation, offer high guest satisfaction services and improve their bottom line.  "