Stayntouch

4.7 (273 REVIEWS)

HTR Score icon
HT Score  
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Mobile checkin, selfservice and the most user friendly screens out there!

More than 50% of Stayntouch’s reviews come from United States of America.

What is Stayntouch?

Founded in 2012 | Headquarters in 7 (United States) | 131 employees
Stayntouch is a cloud-based property management system (PMS) designed to streamline hotel operations. It enhances guest experiences and operational efficiency through a user-friendly interface, mobile access, and seamless integration capabilities. The platform simplifies tasks such as reservation management, front desk operations, revenue management, and housekeeping. Additionally, it supports group and multi-property management, boosting staff productivity and driving revenue. Stayntouch's open APIs and contactless check-in solutions, combined with comprehensive remote installation and training, make it an invaluable tool for modern hotels aiming to scale their business and delight guests.

Stayntouch Alternatives

Not sure if Stayntouch is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for integrating multiple functions into a single, easy-to-use system.
  2. 2. Agilysys — Best for seamless property management and exceptional guest service.
  3. 3. Shiji Group — Best for integrating property management systems effortlessly
  4. 4. InnQuest — Best for integrating all your hospitality tools in one place
  5. 5. WebRezPro — Best for integrating online bookings and payment systems seamlessly.
  6. 6. Preno — Best for properties looking for an all-in-one that's easy-to-use
  7. 7. Mews — Best for simplifying operations, managing bookings, and boosting your hotel's income.
  8. 8. Oracle Hospitality — Best for reliable hotel operations and increased guest satisfaction
  9. 9. Stayntouch — Best for integrating property management with third-party systems
  10. 10. Yanolja — Best for real-time updates to inventory and rates everywhere

Capabilities

Multi-Property Management

Front Desk Management

Revenue Management

Reservation Management

Group/Allotment Handling

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Available Add-ons & Modules

Stayntouch Kiosk

Contactless Check-in
Reimagine your guests’ welcome and departure experience! Give guests the option of checking in through a smart kiosk designed to fit your brand’s standards and streamline the guest check-in and check-out journey.

PREMIUM ADD-ON

Stayntouch Booking

Booking Engine
Deliver a seamless guest booking experience with a plug-n-play booking widget that comes pre-integrated with Stayntouch PMS and is compatible with any website. Let your guests easily change or update their reservations, purchase add-ons, or book group reservations, with automatic updates to the PMS.

PREMIUM ADD-ON

Stayntouch Pay

Payments Processing Software
Stayntouch Pay delivers a fully customizable payment solution, including payment processing, acquisition, and settlement, that is directly integrated with Stayntouch PMS. Cut the middlemen and deal with one trusted provider, one simplified transparent bill, zero hidden fees, and direct priority support.

PREMIUM ADD-ON

UpsellPRO

UpsellPRO is a cutting-edge hotel upsell solution, powered by ABS and dynamic pricing and uniquely native to Stayntouch PMS. It empowers guests to customize their stay experience and enables hotels to drive ancillary and room revenue through innovative functionality.

PREMIUM ADD-ON

Stayntouch Reviews Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Stayntouch is the #4 most trending product in the Property Management Systems category (out of 315) and the #88 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Stayntouch’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
94 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Stayntouch Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Stayntouch Average Stayntouch

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Popularity by Segment

Size

4 | X-Small (1-9 room)

9 | Small (10-24 room)

73 | Medium (25-74 room)

111 | Large (75-199 room)

72 | X-Large (200+ room)

Country

204 | United States of America

19 | Sweden

11 | France

7 | United Kingdom

4 | Belgium

3 | Norway

2 | Austria

2 | Denmark

2 | Switzerland

1 | Japan

1 | Canada

1 | India

1 | Cayman Islands

1 | Australia

1 | Malta

1 | Netherlands

1 | Ireland

1 | New Zealand

Type

171 | Boutiques

125 | Luxury Hotels

97 | Branded Hotels

94 | Resorts

90 | Bed & Breakfast & Inns

90 | Airport/Conference Hotels

67 | City Center Hotels

51 | Hostels

34 | Limited Service & Budget Hotels

15 | Motels

11 | Extended Stay & Serviced Apartments

6 | RV Parks & Campgrounds

5 | Vacation Rentals & Villas

4 | Casinos

Region

205 | North America

53 | Europe

2 | Asia Pacific

2 | Oceania

1 | Central America

Category

273 | Property Management Systems

Stayntouch Reviews

Hotelier Rating

Excellent
219
Very Good
36
Average
15
Poor
3
Terrible
0

Property Size

  • X-Small (4)
  • Small (9)
  • Medium (73)
  • Large (111)
  • X-Large (72)

Country

  • United States of America
    United States of America
    (204)
  • Sweden
    Sweden
    (19)
  • France
    France
    (11)
  • United Kingdom
    United Kingdom
    (7)
  • Belgium
    Belgium
    (4)
  • Norway
    Norway
    (3)
  • Austria
    Austria
    (2)
  • Denmark
    Denmark
    (2)
  • Switzerland
    Switzerland
    (2)
  • Japan
    Japan
    (1)
  • Canada
    Canada
    (1)
  • India
    India
    (1)
  • Cayman Islands
    Cayman Islands
    (1)
  • Australia
    Australia
    (1)
  • Malta
    Malta
    (1)
  • Netherlands
    Netherlands
    (1)
  • Ireland
    Ireland
    (1)
  • New Zealand
    New Zealand
    (1)

Region

  • North America
    North America
    (205)
  • Europe
    Europe
    (53)
  • Asia Pacific
    Asia Pacific
    (2)
  • Oceania
    Oceania
    (2)
  • Central America
    Central America
    (1)

Hoteliers say

NEW AI Review summary

Hoteliers like the StayNTouch PMS for its intuitive design, cloud-based accessibility, and beneficial features such as group management and customization. The mobile check-in/out and easy learning curve improve customer experience and operational efficiency, leading to increased revenue and reduced training costs. However, some users have noted slower system performance and limitations in reporting and conference booking functionalities.

AI-generated from the text of customer reviews

Ease of Use and Training
Customization and Add-ons
Reporting Limitations
Cloud-Based and Mobile Access
Room Inventory Management
Group Management
Integration with Other Systems
Slower Performance
9

As we have transitioned to this new system it has been really smooth and user friendly.

General Manager from 50-74 room Bed & Breakfast & Inn in Soda Springs (United States of America)

Verified
3 days ago
I like that the system is color coded and easy to view. Creating reservations is simple and there are many ways to create reservations.
Country United States of America
General Manager
Medium Hotel
10

Staff Friendly & Knowledgable

General Manager from 50-74 room Branded Hotel in Devils Lake (United States of America)

Verified
4 days ago
The software is geared to be user friendly and similar to being online with side menus, boxes to type in your information, & the same internet style we all have been growing up with. This makes the training of new staff easier. It makes it less scary for all staff to learn the system & navigate. Chrissia went above and beyond to ensure my s...
Country United States of America
General Manager
Medium Hotel
9

General Manager

General Manager from 50-74 room Luxury Hotel in Greenville (United States of America)

Verified
5 days ago
The reports are good, the lay out is nice. Checking guest in and out is easy. Some like the system better
Country United States of America
General Manager
Medium Hotel
7

Easy to use interface

Front Desk from in

Verified
6 days ago
The system is easy to understand and has plenty of resources for any sort of problem you can encounter. It's simple and nice to look at.
Front Desk
8

Great System

General Manager from 25-49 room Boutique in Wayne (United States of America)

Verified
7 days ago
Its a lot easier and more detailed. The system has brought new light to our hotel here in Wayne
Country United States of America
General Manager
Medium Hotel
8

Holdrege Cobblestone Review

Front desk supervisor from 25-49 room Bed & Breakfast & Inn in Holdrege (United States of America)

Verified
7 days ago
Housekeeping task management, being able to open multiple tabs, easy to navigate, the account section being able to put the products into system and price and having slack to call for help... They are very nice.
Country United States of America
Front desk supervisor
Medium Hotel
10

New User

General Manager from 50-74 room Branded Hotel in Two Rivers (United States of America)

Verified
7 days ago
This system has been easier to learn than I anticipated. My staff and I are excited to learn more about this system!
Country United States of America
General Manager
Medium Hotel
10

Navigation

General Manager from 50-74 room Luxury Hotel in Lamar (United States of America)

Verified
7 days ago
Ease of navigating through system and ability to find what I am looking for. Ease of making a new reservation.
Country United States of America
General Manager
Medium Hotel
10

Ms. Julia, was very clear and direct. Made it very easy to learn

Front Desk Agent from 100 to 199 room Boutique in Atlantic Beach (United States of America)

Verified
16 days ago
Ms. Julia, was awesome! she sat down with me and did a one-on one section. I learned quickly with confidence in what I learned
Country United States of America
Front Desk Agent
Large Hotel
10

Great traning and great support.

Regional Director of Operations. from 100 to 199 room Bed & Breakfast & Inn in Lloydminster (Canada)

Verified
22 days ago
Natasja, was the best she made sure the entire team was confident in all they are trained in and she followed up with great support and care for the team.. Natasja was excellent in instilling confidence and providing exceptional support and care to the entire team, ensuring they were trained proficiently.
Country Canada
Regional Director of Operations.
Large Hotel
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