Ratings Snapshot
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Ranked #14 out of 254 in Property Management Systems
StayNTouch’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn moreStayNTouch Overview
StayNTouch Overview
Stayntouch offers an intuitive Cloud PMS that simplifies hotel operations from end-to-end; including reservation management, front desk management, revenue management, housekeeping, group and allotment handling, financials and reporting, and multi-property management. With Stayntouch PMS, hotels can increase staff productivity, drive revenues, reduce costs, and provide a unique guest experience to...
About StayNTouch
Founded in 2012 | Headquarters in 7 United States | 61 employeesStayntouch delivers a fully mobile guest-centric hotel property management system (PMS) with a comprehensive library of over 1100+ best-of-breed integrations. O...
Integrates with
- Hotel Reservations Systems
- Guest Surveys & Feedback
- Revenue Management Systems
Pros & Cons
Senior Regional Manager in
The system is effortless and very user friendly. Quick training & employee onboarding process. The cloud base solution makes it easy to browse on the go via cell phone, tablet, pc
Director
It is a user-friendly system which makes it easy to onboard new team members to the hotel quickly and efficiently
Deputy Director
Most of the report are in CSV and need to be transformed to be use. it ould be better to have it in PDF. Android application
Living Room Manager
I think the system could be improved on room diary. For example, showing the exact time a guest is departing.
Manager
• The system is sometimes a bit slow • The auto-assign room section in the group module could be improved with more filters
Expert Q&A and Partner Recommendations
What does this product or service do well?
StayNTouch is an excellent customer focused PMS. They offer an easy to use and flexible experience for their customers. Not only that, but they offer a great modern interface to connect with as a partner. Their teams are passionate, friendly and customer focused.
by Trevor MacLean (Event Temple) on December 09, 2022
See more answers (15)What differentiates this product or service from the competition?
StayNTouch stays different by being a modern and future looking company. They understand the key to winning in todays world is by connecting with partners and specialization. They are excellent at what they do and allow their partners to shine as well
by Trevor MacLean (Event Temple) on December 09, 2022
See more answers (15)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Make sure you understand what your whole tech stack will look like and don't be worried to ask their team for advice. The StayNTouch team are well versed in their ecosystem and will be happy to recommend the best fit tools for your hotel
by Trevor MacLean (Event Temple) on December 09, 2022
See more answers (15)StayNTouch Alternatives
Mews
Property Management SystemsAn innovative hospitality management cloud that empowers the modern hotelier to improve performance, maximize revenue, and provide remarkable guest experiences.
Oracle OPERA PMS
Property Management SystemsOPERA Hospitality Property Management Suite is a leading enterprise platform for hotel operations and distribution. It offers the comprehensive, next-generation capabilities hotels need to enhance guest experiences and improve operating efficiency.

Features
Active Markets
- South America
- Central America
- Africa
- Antarctica
- North America
- Europe
- Asia Pacific
- Middle East
- Oceania
- United States of America
- Sweden
- France
- United Kingdom
- Norway
- Belgium
- Netherlands
- Denmark
- Switzerland
This vendor is 59% below the category average..
September 12, 2022
StayNTouch Review: Excellence in Hotel Technology
Front Desk Representative from Other in Pasadena (United States of America)
What do you like most?
- easy to navigate through the system to perform all front desk and housekeeping functions - easy to train and understand
What do you dislike or think could be improved?
- still new to the overall system, so far have not encountered any technical issues - overall, the system works wonderfully
September 06, 2022
StayNTouch Review: woow this is amazing!
Chief Engineer from Other in Pasadena (United States of America)
What do you like most?
I find that stay n touch its very easy to use and also very easy to learn and to teach
What do you dislike or think could be improved?
I have use many property management systems and in my experience stay n touch is as complete as its gets.
September 06, 2022
StayNTouch Review: My Review of SNT
FD Agent from Other in Pasadena (United States of America)
What do you like most?
Add some pros of the system. Ease of useSo easy to train!Love how intuitive the system is, so much better than Opera! System is far more robust than Mews…and even better it ACTUALLY works!Etc.Etc.It may...
What do you dislike or think could be improved?
Still new to the system, but haven’t found any yet. The implementations team was super open to my feedback and addressed the small issues I had during onboarding. Overall, great.Etc.It may ask if you wa...
September 06, 2022
StayNTouch Review: Easy to use
Guest Services from Other in Pasadena (United States of America)
What do you like most?
I like the ease of access of the property management systems. I love that it is cloud based property management system.
What do you dislike or think could be improved?
I think that there are some system accessibilities that could be improved. There also might be more options that can be added.
September 05, 2022
StayNTouch Review: User Friendly
Director of Front Office from Resorts in (United States of America)
What do you like most?
Training new hires is a breeze with how direct and user friendly the system is. Need to check in? Hit 'CHECK IN'. Could not be easier.
What do you dislike or think could be improved?
None! Each update the system has continues to add features which I would not have even thought of. They are one step ahead.
September 05, 2022
StayNTouch Review: User Friendly
Director of Front Office from Resorts in (United States of America)
What do you like most?
Stay N Touch is extremely user friendly and a simple system to learn. It makes the training time and process very streamlined.
What do you dislike or think could be improved?
Stay N Touch could be a bit faster as I work for a larger property, the load time is a bit delayed at times.
Maitre de Maison (Hotel Manager)
StayNTouch Rover PMS is extremely easy to use and adapt. Configuration can be done in house easily and you do not have to pay every time to have a support for small changes in the system. Support is great, usually you wi...