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Stayntouch
4.7 (425 REVIEWS)
HT Score
94 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
JS
Tobias, Julia, Pascal + 69 more experts recommend Stayntouch
Read Recommendations
Stayntouch
Ranked 3 (out of 364) in Property Management Systems
The open, flexible PMS that puts your hotel in control
94% recommended by 288 hotels
Yotel, Zoku, Sage & 285 others
Bell - AI powered product analyst
I analyzed all of Stayntouch’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Stayntouch is praised as a cloud PMS that speeds front-desk work, simplifies reservations, room assignments, billing, and housekeeping, and gives managers real-time visibility into occupancy, revenue, and guest activity. Reviewers say it helps reduce manual tasks, support faster check-in/out, and improve staff training and guest service. The biggest gaps are reporting depth, room diary navigation, and some integration/workflow edge cases.
Yotel, Zoku, Sage & 285 others
Read their reviewsPartners say
Industry experts recommend StayNTouch for its cloud-native, mobile-first PMS that lets staff operate from tablets anywhere on property while simplifying check-in/out, housekeeping sync and upsells. Experts repeatedly highlight its open API ecosystem, fast integrations, and multi-property scalability. The main cautions are smaller-team size and that some advanced workflows depend on partner integrations.
JS
Tobias, Julia, Pascal and 69 others
Read their recommendationsWhat Types of Hotels Stayntouch is Popular For
Size
4 | X-Small (1-9 room)
71 | Small (10-49 room)
113 | Mid-Sized (50-99 room)
177 | Large (100-499 room)
60 | X-Large (500+ room)
Country
308 | United States
19 | Sweden
14 | South Africa
13 | Canada
11 | France
10 | Netherlands
7 | United Kingdom
6 | Austria
4 | Belgium
4 | Saint Martin (French part)
3 | Norway
3 | Switzerland
2 | Malta
2 | Virgin Islands, U.S.
2 | Denmark
1 | Cayman Islands
1 | India
1 | Australia
1 | Mexico
1 | Malaysia
1 | Japan
1 | Ireland
1 | Portugal
1 | Mozambique
1 | New Zealand
Type
271 | Boutique Hotels
205 | Luxury Hotels
165 | Branded Hotels
161 | Airport/Conference Hotels
149 | Resorts
146 | Bed & Breakfast & Inns
125 | City Center Hotels
74 | Hostels
69 | Limited Service & Budget Hotels
22 | Motels
19 | Extended Stay & Serviced Apartments
10 | Vacation Rentals & Villas
8 | RV Parks & Campgrounds
7 | Casinos
Region
322 | North America
69 | Europe
15 | Africa
7 | Central America
3 | Asia Pacific
2 | Oceania
Category
425 | Property Management Systems
16 | Hotel Management Software
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What is Stayntouch?
Founded in 2012 | Headquarters in 7 (United States) | 131 employees
Stayntouch is a cloud-based property management system for hotels. It helps teams manage reservations, front desk operations, housekeeping, billing, and room/rate updates in one intuitive platform. Its flexible workflows let each property adapt the system to its operations, while real-time data improves coordination and guest service. With broad integrations and multi-property support, it fits easily into existing hotel tech stacks and helps staff work more efficiently without heavy hardware or complex setup.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Stayntouch products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Stayntouch Reviews Analyzed: 64
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Stayntouch Expert Recommendations Analyzed: 60
Read expert recommendationsDescription provided by Stayntouch
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Stayntouch's Provided Description:
"Stayntouch is a flexible, cloud-based property management system designed to fit the way each hotel operates, rather than forcing every property into the same rigid workflows. Its open platform connects with more than 1,400 hotel technology solutions, giving operators the freedom to build the tech stack that works best for their property or portfolio. The intuitive user experience makes the system easy for staff to learn and use, while fast implementation and dedicated support help hotels modernize without unnecessary complexity, disruption, or vendor lock-in."
FAQs
Capabilities
Multi-Property Management
Multi-Property Management
Stayntouch makes it easier to manage multiple hotels without losing sight of what is happening at each property. Teams can view availability and reservations across the portfolio, share guest profiles so returning guests are recognized wherever they stay, and apply consistent settings without rebuilding everything property by property. That means less manual work, faster property openings, and a more consistent experience across the entire hotel group.
Front Desk Management
Front Desk Management
Stayntouch makes it easier for front desk teams to check guests in, change rooms, manage charges, and see room status without clicking through complicated screens. Hotels have reported reducing check-in and checkout times by 25%, helping staff serve guests faster and keep the front desk moving. Automation handles repetitive tasks such as bulk check-ins, payment collection, and scheduled reports, giving staff more time to focus on guests.
Revenue Management
Revenue Management
Stayntouch helps hotels automatically adjust rates based on occupancy and demand, so teams can stay competitive without constantly changing prices by hand. Because Rate Strategy is built directly into the PMS, hotels can manage pricing without adding another system, contract, or support team. Staff can be fully trained in just 20 minutes, making it easy to start saving time and capturing more revenue right away.
Reservation Management
Reservation Management
Stayntouch gives teams one clear place to view and manage reservations, guest details, room assignments, charges, and special requests. Drag-and-drop room management, automatic room assignment, and real-time updates make it easier to handle changes quickly, reduce mistakes, and keep every department working from the same information. Hotels can also automatically offer upgrades, early check-in, late checkout, and add-ons, with properties seeing ROI increases of up to 240% from these offers.
Group Management
Group Management
Stayntouch brings room blocks, rates, rooming lists, guest details, and billing together in one place, making group business easier to manage from booking through checkout. Teams can upload rooming lists, update multiple reservations at once, and route charges to a master bill, reducing manual work and costly mistakes. Whether it is a 10-room block or a 500-person conference, hotels can manage every group efficiently and generate more revenue.
Profile Management
Profile Management
Easily build a robust guest profile and disseminate that information to staff and third-party platforms. Personalized guest profiles allow you to craft more impactful messaging, drive conversions for more revenue, and boost guest loyalty.
Mobile Housekeeping
Mobile Housekeeping
Stayntouch helps housekeeping teams turn rooms faster and keep the entire hotel updated without constant calls or radio checks. Daily cleaning tasks are assigned automatically, while housekeepers can update room status, report maintenance issues, and track progress from any device. Real-time smart assignments can improve housekeeping efficiency by 25%, helping teams prioritize the right rooms, reduce delays at check-in, and maintain high standards even when staffing is tight, across every shift and every occupied floor.
Reporting & Analytics
Reporting & Analytics
Stayntouch gives hotel leaders a clear, real-time view of performance, so they can spot issues, understand what is driving results, and make confident decisions faster. Customizable dashboards and reports put the most important operational, guest, and revenue data in one place, without forcing teams to dig through spreadsheets. Reports can also be scheduled and delivered automatically, ensuring the right people receive the information they need while saving managers time and keeping the entire team aligned.
Financials
Financials
Get robust capabilities and best-in-class payment automation tools for an instant snapshot of your hotel’s performance, from detail to big-picture, in near real-time. Plus, connect to best-of-breed accounting systems.
Integrations & Open APIs
Integrations & Open APIs
Stayntouch gives hotels the freedom to choose the technology that works best for their property, rather than being locked into tools selected by their PMS provider. With more than 1,400 integrations and open APIs, hotels can connect the systems they already use, replace vendors as needs change, and build a tech stack around their operation. That means more flexibility, fewer compromises, and greater control over costs, workflows, guest experience, and future technology decisions with confidence.
Onboarding & Customer Support
Onboarding & Customer Support
Stayntouch makes switching PMS less disruptive with an onboarding process tailored to how hotel teams prefer to work, whether remotely, on-site, or both. A dedicated project manager guides your team through configuration, integrations, training, and go-live, with portfolios typically deployed in 30 to 45 days. After launch, you receive 24/7 support from real hospitality and product specialists, with guaranteed responses in under an hour and no added fees or service tiers, regardless of property size.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Spa
4/5 features
Available Add-ons & Modules
Stayntouch Kiosk
Contactless Check-in
Reimagine your guests’ welcome and departure experience! Give guests the option of checking in through a smart kiosk designed to fit your brand’s standards and streamline the guest check-in and check-out journey.
Booking Engine
Booking Engine
Deliver a seamless guest booking experience with a plug-n-play booking widget that comes pre-integrated with Stayntouch PMS and is compatible with any website. Let your guests easily change or update their reservations, purchase add-ons, or book group reservations, with automatic updates to the PMS.
Stayntouch Pay
Payments Processing Software
Stayntouch Pay delivers a fully customizable payment solution, including payment processing, acquisition, and settlement, that is directly integrated with Stayntouch PMS. Cut the middlemen and deal with one trusted provider, one simplified transparent bill, zero hidden fees, and direct priority support.
Grab & Go POS
Retail Software
Stayntouch Grab & Go gives hotels a simple way to add 24/7 self-service retail without adding more work for the front desk. Guests and visitors can quickly purchase snacks, drinks, and travel essentials, then charge the purchase to their room or pay by card. Every transaction posts automatically to the PMS, helping hotels capture more lobby revenue, reduce manual transactions, and give staff more time to focus on guests at any hour of the day.
Digital Registration Card
Stayntouch Digital Registration Cards help hotels speed up arrivals while reducing paperwork and manual data entry at the front desk. Guests can enter their details, review policies, and sign digitally from a mobile device or kiosk, with everything syncing automatically to the PMS. This gives staff cleaner guest data, keeps check-in moving during busy periods, and creates a clear record of guest consent that can help protect revenue from disputes and chargebacks when issues arise.
Guest Messaging
Guest Messaging Software
Stayntouch Guest Messaging helps hotels respond faster and stay connected with guests across SMS, WhatsApp, OTA messages, and web chat, all from one inbox linked to live reservations. AI handles routine questions and requests, with an easy handoff to staff when a personal response is needed. Hotels can save 25 hours per 100 reservations while also using conversations to promote upgrades, amenities, and add-ons that improve the guest experience and generate more revenue each stay.
Channel Manager
Channel Managers
Keep your rates, availability, and inventory in sync across every OTA and distribution channel, directly from Stayntouch PMS. Updates happen in real time, helping you avoid overbookings, incorrect rates, and time-consuming manual work. With fewer systems to manage and less reconciliation, your front desk and revenue teams can spend less time fixing errors and more time focused on your guests and your business.
Mobile Check-in & Check-out
Contactless Check-in
Stayntouch lets guests check-in and check-out entirely from their own phone, skipping the front-desk line altogether. Guests select their room, complete ID verification and payment, and head straight to the door, while checkout takes seconds with a folio sent right to their inbox. For your staff, that means shorter lines, fewer routine transactions, and more time for high-value guest interactions, all while delivering the fast, contactless experience today's travelers expect.
Stayntouch Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Stayntouch is the #3 most trending product in the Property Management Systems category (out of 364) and the #124 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreStayntouch has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Stayntouch Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Stayntouch Case Studies
How Highpoint Hotel Streamlined Operations and Opened With Confidence Thanks to Stayntouch
SiouxFalls (United States)
How CODA Williamsburg Reduced PMS Costs and Simplified Hotel Operations With Stayntouch
Brooklyn (United States)
How Harbor Hotel Simplified Reporting and Group Management With Stayntouch PMS
Provincetown (United States)
How Hotel Maverick Cut Housekeeping Assignment Time by More Than Half With Stayntouch PMS
Grand Junction (United States)
How Cambridge Suites Hotel Made Its PMS Easier for Staff and Smoother to Implement
Halifax (Canada)
Trianon Bonita Bay Saves Hours Each Week With a Faster, More User-Friendly PMS
Bonita Springs (United States)
K/S Atlantic Hotels Lowers Payment Costs and Simplifies Operations with Stayntouch Pay
Kolding (Denmark)
How The Glenmore Inn & Convention Centre Found Operational Stability with Stayntouch
Calgary (Canada)
How VIP Hospitality Group Unified 11 Independent Properties on a Single, Customizable PMS
Lincoln City (United States)
How Raines Built Team Confidence with a More Intuitive PMS
Charlotte (United States)
Catbird Hotel Enjoys 20 Point Surge in Guest Satisfaction After Implementing Stayntouch
Denver (United States)
How Stoney Creek Hospitality Leverages Stayntouch to Streamline Operations and Maximize Revenue
Broken Arrow (United States)
How Fidi Hotel Reversed a Failed PMS Migration and Got Back to Business on Stayntouch
New York City (United States)
Streamlining Accounting and Elevating Efficiency at Stoweflake Mountain Resort & Spa
Stowe (United States)
Sentral Achieves Service Excellence and Drives High ROI With Stayntouch PMS & Kiosk
Denver (United States)
How the TWA Hotel Leverages Stayntouch to Simplify Complex Operations with Cutting Edge Technology
Queens (United States)
References
"Stayntouch's platform feels lightweight and intuitive, and it comes packed with robust functionality that allows our independent properties to deliver the best service possible. The system in general is very easy to use — we are able to train new associates in a matter of days. Stayntouch's support system is also phenomenal: They stood with us every step of the way, from the start of implementation, to product training, to ensuring that their PMS continues to facilitate our business and service goals."
Matt Schwartz
Chief Technology Officer @
"For me, the most important factor in selecting a PMS is reliability and round-the-clock stability. Stayntouch PMS is incredibly reliable, allowing our staff to deliver exemplary service without distraction and without interruption. We have an extremely dedicated staff, but the team is not very large. We needed a PMS that a team member can pick up and learn easily, and won't get in the way of their interactions with guests."
Dirk Raufeisen
Director @
Boutique Hotel Belle Epoque
"We needed a nimble cloud PMS that could deliver full functionality for a large and diverse portfolio of premium properties. Stayntouch more than fits the bill: The platform is robust enough to deliver all of the functionality we need, while its intuitive interface and comprehensive integration library is flexible enough to operate in hotels with different operational requirements and brand goals. We were especially impressed with Stayntouch's ability to quickly deploy their solution in our properties in under a month, as well as how quickly our hotels' staff were able to pick up and learn the system."
Bradley Koch
Chief Technology Officer @
"We chose to partner with Stayntouch because we were looking for a partner that would help us progress in the world of technology. We were really excited to find technology partners that were hoteliers and that understood where we were coming from."
Josie Kilgore
Brand President @
Cobblestone Hotel & Suites - Erie
"We chose Stayntouch because we were looking for a modern, cloud-based PMS that was easy to train on and easy to learn, and it helped us improve our operational efficiency. Stayntouch checked all those boxes for us, and we've been with them now for going on four years, and they've continued to deliver on that; letting us focus on the guest experience and the staff experience, as opposed to having our nose in the computer doing all the administrative side."
Mark Creger
Chief Revenue Officer @
Stoney Creek Hotel & Conference Center - Tulsa
Featured Customers
More Products by Stayntouch
Hotelier Rating
Looking for specific info?
10
Fast, user-friendly reports — but promo-code detail is missing
Rooms Division Director from 200 to 499 room Airport/Conference Hotel in Rehoboth Beach (United States)
Verified
4 days ago
I really enjoy the reports feature, reports are generated rather quickly and have a lot of information. Also, the system is very user friendly and is easy for someone to learn quickly if they are new to the system. Our Housekeeping department also finds the system easy to use to communicate internally along with easily seeing the status of...
United States
United States
Rooms Division Director
Large Hotel
10
Easy to use and train, but date changes are clunky
Director of Rooms from 200 to 499 room Luxury Hotel in Whitefield (United States)
Verified
5 days ago
I like the ease of use. It has been very easy for my team to catch on, it's easy to train on. The diary is easy to use, the rate routing could not be easier, I like the action and add on set up as well. Billing is clear and easy to read. It is pretty to look at, I love that it computes how many times a guest has stayed before. Profiles are...
United States
United States
Director of Rooms
Large Hotel
9
Color-coded dashboard that saves front desk time — reporting could be stronger
Director of Sales and Marketing from 500+ room Bed & Breakfast & Inn in New Orleans (United States)
Verified
6 days ago
StayNTouch color coded dashboard makes daily operations more manageable for the front desk to see everything at a glance. Saves time instead of running a report.
United States
United States
Director of Sales and Marketing
X-Large Hotel
10
Simple to use with helpful mobile check-in — but 90-day holds are missing
GM/Accounting from 100 to 199 room Boutique in Corte Madera (United States)
Verified
6 days ago
Simple to learn and use for new front desk associate. Copying a reservation from a previous guest stay is simple. Mobile check-in for guest convenience and check-in ease too. Victor Azul handled our entire process with efficiency and professionalism. We really enjoyed working with him on our conversion.
United States
United States
GM/Accounting
Large Hotel
10
Smooth PMS transition with helpful support — a few gaps remain
General Manager from 25-49 room Limited Service & Budget Hotel in Waimea (United States)
Verified
7 days ago
Reports are good. Victor being on hand while we transitioned over from the old PMS system to Stay In Touch system made the transition so smooth. He was able to answer questions and make changes as needed. This is critical to the success of the property during implementation.
United States
United States
General Manager
Small Hotel
10
Easy to use with strong support — housekeeping and store options lag
General Manager from 25-49 room Boutique in Concord (United States)
Verified
7 days ago
The system is the easiest and most user friendly I have worked with. The support team is strong and responds quickly.
United States
United States
General Manager
Small Hotel
5
Fast support and a well-structured program — but it’s extremely slow and crashes
Head of Reception from 75-99 room Boutique in Heiden (United States)
Verified
9 days ago
The support for questions is very fast and usually effective. The program itself is well structured and clearly designed.
United States
United States
Head of Reception
Mid-Sized Hotel
10
How Harbor Hotel Simplified Reporting and Group Management With Stayntouch PMS
General Manager from 100 to 199 room Boutique in Provincetown (United States)
Verified
11 days ago
I really enjoy all of the reports. If there's anything I need statistics on, it's very easy for me to figure out.
United States
United States
General Manager
Large Hotel
9
Outstanding support — but dashboards and reports need more customization
Front Office Manager from 75-99 room Branded Hotel in Vienna (Austria)
Verified
11 days ago
The support of SnT is really one of a kind. Our Customer Success Manager Uli is dedicated and treats every request or issue as if it were her top priority.
Austria
Austria
Front Office Manager
Mid-Sized Hotel
10
How Hotel Maverick Cut Housekeeping Assignment Time by More Than Half With Stayntouch PMS
Rooms Division Manager from 50-74 room Bed & Breakfast & Inn in Grand Junction (United States)
Verified
12 days ago
We used to spend 30 to 40 minutes, whoever the housekeeping supervisor was, doing the boards in the morning, and now it takes them 15 at most.
United States
United States
Rooms Division Manager
Mid-Sized Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
Stayntouch is a cloud PMS built with mobile use in mind. Staff can check guests in and handle tasks anywhere on the property instead of being tied to the front desk, and guests can check in and out on their own phones. As an integration partner, we have also found Stayntouch easy to work with. The API partner team was responsive and the process of connecting MARA was straightforward.
Showing all answers to: "What does this product or service do well?"
Stayntouch is a cloud PMS built with mobile use in mind. Staff can check guests in and handle tasks anywhere on the property instead of being tied to the front desk, and guests can check in and out on their own phones. As an integration partner, we have also found Stayntouch easy to work with. The API partner team was responsive and the process of connecting MARA was straightforward.
Stayntouch PMS is a modern, cloud-based property management system that makes daily hotel operations noticeably simpler. It is fast, stable and mobile-friendly, which helps teams work wherever they are. Through our bidirectional integration with hotelkit Housekeeping, reservation and guest data are synchronized in real time, so front office and housekeeping always work with the same, up-to-date room status.
Stayntouch is a partner we value highly. Their PMS is easy to use and quick to implement, and the hoteliers we meet who use it consistently tell us how intuitive the platform is. Their support team is also always available when needed.
Our integration with Stayntouch is very strong, so whenever we have customers in common, the process is smooth for everyone involved: the hotel, Stayntouch and LodgIQ.
Stayntouch provides a modern, cloud-based property management system that helps hotels streamline daily operations, improve efficiency, and deliver a better guest experience. Its intuitive interface, mobile capabilities, and flexible functionality make it easier for hotel teams to manage their properties while adapting to evolving guest expectations. When paired with complementary hospitality technology like SHR's distribution, CRS, and revenue solutions, hotels can create a more connected and efficient technology ecosystem.
StayNTouch offers hotels a new and updated way to manage rooms, housekeeping, guest communications, distribution and third-party integrations or apps. The SNT platform allows hoteliers to save time and centralize all operations.
Question:
What differentiates this product or service from the competition?
Answer:
The openness of the platform. Stayntouch has a large library of integrations and an API partner program that makes it practical for companies like ours to connect. From our side, working with guest feedback, we see how much it matters when a hotel’s PMS data can flow into the other tools it uses. It lets a hotel connect what guests say about their stay with the details of that stay.
Showing all answers to: "What differentiates this product or service from the competition?"
The openness of the platform. Stayntouch has a large library of integrations and an API partner program that makes it practical for companies like ours to connect. From our side, working with guest feedback, we see how much it matters when a hotel’s PMS data can flow into the other tools it uses. It lets a hotel connect what guests say about their stay with the details of that stay.
Stayntouch combines a cloud-native, mobile-first approach with strong openness for integrations. Instead of being a closed system, it connects seamlessly with operational tools like hotelkit, enabling a fully digital housekeeping workflow. The real-time, bidirectional data exchange removes manual updates between departments and supports hotel teams along the entire guest stay lifecycle, from arrival to departure.
We’ve built a very strong partnership with Stayntouch over the past years and have continuously improved our integration together. It’s a true partnership, where each party takes ownership of what is expected.
Stayntouch stands out through its modern, cloud-native architecture, intuitive user experience, and focus on simplifying hotel operations. Its flexibility and integration-friendly approach make it a strong fit for hotels looking to modernize their technology stack. We see particular value in how Stayntouch complements SHR's solutions, including Windsurfer CRS and distribution capabilities, allowing hoteliers to connect property-level operations with broader reservation, distribution, and revenue strategies.
Customers tell me they enjoy the easy to understand user-interface and experience. We also hear positive feedback on customer service and ease of integrating new technology into the platform to help manage all hotel operations.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Look at your whole tech stack before you switch, and check which of your current tools already integrate with Stayntouch. Plan time for your team to actually use the mobile features, because that is where much of the day-to-day benefit comes from.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Look at your whole tech stack before you switch, and check which of your current tools already integrate with Stayntouch. Plan time for your team to actually use the mobile features, because that is where much of the day-to-day benefit comes from.
Think beyond the PMS itself and plan your integrations from day one. Connecting Stayntouch with an operations platform like hotelkit Housekeeping gives your teams real-time room status and clear task distribution. This removes phone calls and paper lists between front office and housekeeping, saves time every day and directly improves the service quality your guests experience.
Very reactive team that will assist you from day one. An easy to use and to implement solution with all the features a hotelier needs to run his property and the operations. The name StayNTouch summarizes it all.
Consider how Stayntouch will fit into your broader hotel technology ecosystem, not just your property management needs. A strong PMS is foundational, but its value increases when it works seamlessly with complementary solutions for reservations, distribution, and revenue management. Stayntouch and SHR offer complementary capabilities that can help hotels create a more connected technology environment, streamline operations, and maximize revenue opportunities. Evaluate your integration needs and long-term technology strategy when making your decision.
StayNTouch is a strong mobile-first property management system. Check that your RMS gets real-time rate and inventory sync, ask what setup and training cost, and book demos with two hotels your size before you commit.
JS
+ 69
recommend
Recommended by
Tobias Roelen-Blasberg
Co-Founder
@
MARA Solutions
JS
Julia Steixner
Performance Marketing & SEO
@
hotelkit
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Stayntouch Names Jeff Down as Head of Sales, EMEA
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