Compare Helix by micrometrics vs Flexkeeping (Glitch Management)

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Compare Helix by micrometrics vs Flexkeeping (Glitch Management)

Guest Survey Software vendor comparison between Helix by micrometrics vs Flexkeeping (Glitch Management) . Find out which Guest Survey Software is right for you based on realtime data from 21 verified hotelier reviews across 7 countries.

Ratings Summary

HT Score

Helix by micrometrics

unranked

Flexkeeping (Glitch Management)

unranked

Popularity

Helix by micrometrics

2 verified reviews

Flexkeeping (Glitch Management)

19 verified reviews

Likelihood to Recommend

Helix by micrometrics

95%

Flexkeeping (Glitch Management)

99%

Ease of Use

Helix by micrometrics

5

Flexkeeping (Glitch Management)

5

ROI

Helix by micrometrics

5

Flexkeeping (Glitch Management)

4.8

Implementation

Helix by micrometrics

Not enough data available

Flexkeeping (Glitch Management)

4.9

Customer Support

Helix by micrometrics

4.8

Verified Customer Support

Flexkeeping (Glitch Management)

5

Verified Customer Support

Certificate of Excellence

Helix by micrometrics

Flexkeeping (Glitch Management)

Features

Survey Builder

On-site/In-Stay Surveys

Customizable questions

Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.

Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.

Responsive surveys

Net Promoter Score (NPS)

Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys

On-site/In-Stay Surveys

Pre-arrival Surveys

Mobile Access

Guest room TV or tablets

Email

Review Generation

Review Routing

Certified TripAdvisor Review Collection Partner

Social review tracking

SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System

Real Time Alerts

Assign alerts to departments

In app email response

In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis

Flexible role based reporting

Social review tracking

Helix by micrometrics

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

Flexkeeping (Glitch Management)

Survey Builder

On-site/In-Stay Surveys
Customizable questions
Conditional logic

Use conditional logic to display or hide survey questions based on the guest's response.
Segmented surveys

Send customized Segmented Surveys to specific audiences based on PMS or contact list criteria.
Responsive surveys
Net Promoter Score (NPS)
Guest satisfaction surveys

Delivery Channels

SMS Text Based Surveys
On-site/In-Stay Surveys
Pre-arrival Surveys
Mobile Access
Guest room TV or tablets
Email

Review Generation

Review Routing
Certified TripAdvisor Review Collection Partner
Social review tracking
SMS text review collection

Follow-up & Resolution

Case Management/Ticketing System
Real Time Alerts
Assign alerts to departments
In app email response
In app call back

Reporting, Analytics & Insights

Analytics & Sentiment Analysis
Flexible role based reporting
Social review tracking

GATHER BIDS FROM THESE 3-VENDORS IN 1-CLICK

TOP Matches

MicroMetrics

MicroMetrics

vs.

Flexkeeping

vs.

Take recommendations quiz

Customers

Top 3 Segments

Helix by micrometrics

Other - 50%

Boutiques - 50%

Resorts - 0%

Flexkeeping (Glitch Management)

Resorts - 42%

City Center Hotels - 16%

Casinos - 5%

Featured clients

-

Flexkeeping (Glitch Management)

Fit Score for Your Property

Want to find out which vendor is the best fit for your hotels?

Pricing

Pricing Benchmark

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

How many rooms does your hotel have?

X-Small (1-9 rooms)
Small (10-24 rooms)
Mid-Sized (25-74 rooms)
Large (75-199 rooms)
X-Large (200+ rooms)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Helix by micrometrics

Pricing Available By Request

MicroMetrics has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

Flexkeeping (Glitch Management)

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Custom Price Quote

MicroMetrics

MicroMetrics

vs.

Flexkeeping

vs.

1-click quote request

What Customers Are Saying

Most Recent Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Everyone must have Flexkeeping ??

Housekeeping manager

Most Positive Review

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Essential for Housekeeping & Maintenance

Director

Most Critical

Helix by micrometrics

Outstanding Guest Engagement. We changed the rating level so we could increase the number of responses from 7 to 8.

General Manager from (United States)

Flexkeeping (Glitch Management)

Amazing company

GM

References

-

Flexkeeping (Glitch Management)

Flexkeeping doesn’t have any references available

General Info

Screenshots

Integrations

Helix by micrometrics

Property Management Systems (1)

View all integrations (1)

Flexkeeping (Glitch Management)

Property Management Systems (12) Hotel Management Software (7) Channel Managers (3)

View all integrations (20)

Recent Company Updates

-

Flexkeeping (Glitch Management)

Villa Copenhagen Automates Over 13,700 Tasks in 3 Months Using Flexkeeping’s Automated Services

Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences

Recent Articles

Helix by micrometrics

MicroMetrics doesn’t have any recent articles

Flexkeeping (Glitch Management)

16 Key Features to Look for in a Hotel Housekeeping Software

In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion

2 years ago

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