Collect Guest Surveys to Improve Operations
GuestRevu (Surveys)
4.7 (318 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
GuestRevu (Surveys)
4.7 (318 REVIEWS)
Ranked 1 (out of 26) in Guest Surveys & Feedback
Get the valuable feedback you need to improve your guest experience.
94% recommended by 334 hotels
Ratings Summary
4.7
Excellent
318 reviews
Ease of Use
4.6/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, GuestRevu (Surveys) is the #1 most trending product in the Guest Surveys & Feedback category (out of 26) and the #33 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreGuestRevu has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted GuestRevu as the #1 Guest Surveys & Feedback provider in the 2023 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
About GuestRevu (Surveys)
Founded in 2014 | Headquarters in United Kingdom | 22 employees
• Try GuestRevu LITE • Free Forever • www.guestrevu.com/LITE •
Customisable surveys reflect your brand's look and feel, while asking the questions your business needs answers to. Dynamic smart surveys ask relevant questions to drill down to the heart of your guests' experiences (request a demo on our website, linked below). Multiple surveys help you analyse different aspects of your offering, different party sizes, or room types – collect guest feedback about what matters most
Capabilities
Customisable surveys for brand consistency
Customisable surveys for brand consistency
Customisable surveys reflect your brand's look and feel, while asking the questions your business needs answers to
Smart survey logic for quicker surveys
Smart survey logic for quicker surveys
Dynamic smart surveys only ask relevant questions to drill down to the heart of your guests' experiences
Multiple surveys for different experiences
Multiple surveys for different experiences
Multiple surveys help you analyse different aspects of your offering, different party sizes, or room types – collect guest feedback about what matters most
Automated surveys with PMS integrations
Automated surveys with PMS integrations
Automated integrations with other leading hospitality technology solutions reduce your workload, save you time and give you powerful access to your data
Feedback notifications and reports
Feedback notifications and reports
Notifications and reports can be delivered to your inbox, viewed online in your dashboard, or downloaded in multiple file formats
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Popularity by Segment
Size
104 | Medium (25-74 room)
49 | Large (75-199 room)
46 | Small (10-24 room)
41 | X-Large (200+ room)
31 | X-Small (1-9 room)
Type
102 | Luxury Hotels
80 | Boutiques
70 | Resorts
49 | Bed & Breakfast & Inns
44 | Branded Hotels
16 | Extended Stay & Serviced Apartments
11 | Hostels
11 | Limited Service & Budget Hotels
11 | RV Parks & Campgrounds
9 | Airport/Conference Hotels
8 | City Center Hotels
6 | Vacation Rentals & Villas
3 | Motels
1 | Casinos
Region
250 | Africa
107 | Europe
13 | North America
9 | Asia Pacific
3 | Oceania
1 | Middle East
Category
318 | Guest Surveys & Feedback
275 | Reputation Management
318
Reviews
16
Expert Recommendations
Hotelier Rating
10
Great feedback survey product
Sales and marketing manager from 75-99 room Airport/Conference Hotel in Lusaka (Zambia)
Verified
5 days ago
10
Guest reviews
Guest Relations from 50-74 room Luxury Hotel in Ross Inner (United Kingdom)
Verified
3 months ago
10
Reviews makes guests who have not booked with us get to know us before even exeperiencing Finch Hattons.Guests are aware of what to expect.
reservations from 10 to 24 room Luxury Hotel in (Kenya)
Verified
5 months ago
10
The Ease
Owner from 10 to 24 room in Hoedspruit (South Africa)
Verified
9 months ago
10
Excellent company to work with.
General Manager from 5 to 9 room Luxury Hotel in Rhodes (South Africa)
Verified
9 months ago
10
Excellent service
General manager from 10 to 24 room in Skukuza (South Africa)
Verified
9 months ago
10
Great hospitality app
General Manager from 5 to 9 room Boutique in East (South Africa)
Verified
9 months ago
10
Efficient tool
General Manager from 10 to 24 room Boutique in Vilanculos (Mozambique)
Verified
9 months ago
10
Great platform
C.T.O from 200 to 499 room Luxury Hotel in Jerusalem (Israel)
Verified
9 months ago
10
Great platform to use to colleect reviews.
Front Office Manager from 50-74 room Branded Hotel in Maldives (Maldives)
Verified
9 months ago
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Integrations
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