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The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
Flexkeeping (Glitch Management)
4.9 (19 REVIEWS)
Jaime, Kevin, Fabrizio + 13 more experts recommend Flexkeeping
Read RecommendationsUnranked in Guest Survey Software
Guarantee that every guest leaves satisfied.
97% recommended by 179 hotels
Sheraton, Hilton, Accor & 176 others
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Flexkeeping products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Flexkeeping Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Flexkeeping Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Flexkeeping
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Flexkeeping's Provided Description:
"View prioritized tasks, feedback, and guest satisfaction stats in the palm of your hand to quickly resolve issues. Quality and compensation cost analytics help to keep your property financially on track and in the black."
Capabilities
Flexkeeping doesn’t have any benefits or use cases available
Features
Survey Builder
Delivery Channels
Review Generation
Follow-up & Resolution
Reporting, Analytics & Insights
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping (Glitch Management) is the #3 most trending product in the Guest Survey Software category (out of 26) and the #118 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Flexkeeping Case Studies
Housekeeping Automation at REVO Munich
Kreisfreie Stadt München (Germany)
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Porec (Croatia)
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Petrcane (Croatia)
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Rovinj (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Cozumel (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
London (United Kingdom)
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Buenos Aires (Argentina)
References
"With Flexkeeping, we don’t miss anything anymore. There are no communication breakdowns, and it’s all done immediately. In the old days, we used to have everything in a book, which was massively inefficient."
"We reviewed several platforms, but Flexkeeping was a clear winner. The product was superior and the team was incredibly enthusiastic."
"I can’t imagine working without Flexkeeping. It’s such a time saver and the most significant improvement we have seen in our daily operations."
"Housekeeping was running on papers, the maintenance team constantly got calls, and our management team lost hours every week preparing reports."
"Organization would take multiple hours combining PMS reports, printed reports and other notes. With Flexkeeping, we could automate over 1 million room service deliveries per year."
"Our Front Desk can now be sure that the rooms marked as clean are ready. Flexkeeping saves us so much time and encourages full accountability."
"Every comment a guest makes gets immediately communicated throughout the whole hotel. Since it’s such a transparent platform, staff can react instantly, and management can stay informed about the situation. Flexkeeping empowered us to use our existing resources better. We managed to increase guest satisfaction by delivering personalized customer service."
"Flexkeeping is a project with a WOW effect. I experienced this only once before in my entire career. It’s been a great pleasure working with you."
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Featured Customers
More Products by Flexkeeping
Hotelier Rating
Looking for specific info?
Excelent hospitality tool.
executive Housekeeper from 100 to 199 room Boutique in Kranjska Gora (Slovenia)
Everyone must have Flexkeeping ??
Housekeeping manager from 100 to 199 room Resort in Porec (Croatia)
Our staff is thrilled with Flexkeeping!
Senior IT Manager from 200 to 499 room Bed & Breakfast & Inn in Sofia (Bulgaria)
Communication, organization and planning tool
Quality Assurance Manager from 200 to 499 room Boutique in Podstrana (Croatia)
Essential for Housekeeping & Maintenance
Director from 10 to 24 room Bed & Breakfast & Inn in Wilmington (United States of America)
A much needed housekeeping application!
Hotel Operation/student lecturer from 10 to 24 room in Zuzemberk (Slovenia)
Useful program
Front office manager from 100 to 199 room Branded Hotel in Stari Grad (Croatia)
Best company to support and improve your service and guest experience
Senior Sales Manager from 100 to 199 room Boutique in London (United Kingdom)
An application that understands the hotel operations.
Hotel Manager from 200 to 499 room Casino in Nova Gorica (Slovenia)
Amazing company
GM from 25-49 room Boutique in Ljubljana (Slovenia)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Flexkeeping is a fantastic way for hoteliers to tap into real-time communication and task management all through a user-friendly interface with particularly great reporting and analytics. Overall, Flexkeeping supports hotels in enhancing their operational efficiency and guest satisfaction. With an integration with Canary - this process becomes even more seamless for hotels.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Flexkeeping goes above and beyond with the deep customizations for hotels to build, which leads to more personalized and more enjoyable guest experiences. With our integration, we see execution of ticketing much more effective and efficient; not to mention, with greater customer satisfaction.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Most hotels are used to manual processes when it comes to overall Operations, especially with Housekeeping. Flexkeeping is capable of doing so much more than simply bringing technology into the arsenal. Add as many codes and ticketing requests that are remotely possible offerings from the hotel. This has been one of Canary's newest most exciting integrations.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Flexkeeping
1 month ago
Flexkeeping Launches Breakthrough Solution to Completely Automate Personalized Guest Experiences
Flexkeeping
4 months ago
Housekeeping Automation at REVO Munich
Flexkeeping
4 months ago
Strawberry Chooses Flexkeeping to Completely Automate its Operations
Flexkeeping
8 months ago
Flexkeeping Launches First-Ever AI Voice Assistant For Multilingual Hotel Teams
Flexkeeping
1 year ago
Transforming Operations: How Valamar Parentino Hotel streamlined their operations with Flexkeeping
Flexkeeping
1 year ago
FlexKeeping Introduces Innovative Automated Cleanings Feature to Enhance Housekeeping Efficiency and Customisation
Flexkeeping
1 year ago
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Flexkeeping
1 year ago
How Flexkeeping helped Grand Park Hotel improve the guest experience by automating operations and supercharging collaboration
Flexkeeping
2 years ago
The Remington Orange achieves housekeeping triumph with Flexkeeping
Flexkeeping
2 years ago
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Flexkeeping
2 years ago
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
Flexkeeping
2 years ago
Elevating Hostel Dynamics: How Flexkeeping helped Viajero Hostel Buenos Aires digitalise their operations
Flexkeeping
2 years ago
In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
Flexkeeping
3 years ago
16 Key Features to Look for in a Hotel Housekeeping Software
Flexkeeping
3 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
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Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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