Flexkeeping (Glitch Management)
4.9 (19 REVIEWS)
HT Score
unranked
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Nadia, Karina, Tatjana + 4 more experts recommend Flexkeeping
Read RecommendationsFlexkeeping (Glitch Management)
4.9 (19 REVIEWS)
Unranked in Guest Surveys & Feedback
Guarantee that every guest leaves satisfied.
99% recommended by 115 hotels
Ratings Summary
4.9
Excellent
19 reviews
Ease of Use
5.0/5
Customer Support
5.0/5
ROI
4.8/5
Implementation
4.9/5
Recommended by
Achievements
This vendor's trending score is rising, Flexkeeping (Glitch Management) is the #5 most trending product in the Guest Surveys & Feedback category (out of 26) and the #139 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreFlexkeeping has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
About Flexkeeping (Glitch Management)
Founded in 2012 | Headquarters in Ljubljana (Slovenia) | 20 employees
View prioritized tasks, feedback, and guest satisfaction stats in the palm of your hand to quickly resolve issues. Quality and compensation cost analytics help to keep your property financially on track and in the black.
Capabilities
Flexkeeping doesn’t have any benefits or use cases available
Features
Survey Builder
4/5 features
Delivery Channels
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Pricing
Pricing Available By Request
Flexkeeping has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Success Stories
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Zadar (Croatia)
The Remington Orange achieves housekeeping triumph with Flexkeeping
Orange (Australia)
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
San Miguel de Cozumel (Mexico)
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
(United Kingdom)
References
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping manager @
Grand Hotel Union
"Flexkeeping is not only facilitating communication between departments, it also contributes to a massive improvement of our work processes. We really appreciate it and we absolutely don’t want to work without it any more."
Stefanie Augustin
Head of Housekeeping @
Holiday Inn Vienna - South, an IHG Hotel
"You want to know what we got with Flexkeeping? A revolution. We barely use our phones, the app is really user-friendly and everything we need to know is a click away. The workflow in our department is smooth and the number of errors has decreased enormously."
Barbara Polak Tomsic
Housekeeping Manager @
Grand Hotel Union
"Flexkeeping is most definitely an indispensable element in innovative hotel management, which takes you a step closer to a luxurious service. By optimizing all work processes among the staff it minimizes human errors. Flexkeeping enhances the quality of our service, which leads to greater guest satisfaction."
Gregor Jamnik
General manager @
Best Western Premier Hotel Slon
Featured Customers
Popularity by Segment
Size
47 | X-Large (200+ room)
40 | Large (75-199 room)
33 | Medium (25-74 room)
9 | Small (10-24 room)
2 | X-Small (1-9 room)
Type
36 | Resorts
34 | Luxury Hotels
24 | City Center Hotels
19 | Boutiques
18 | Branded Hotels
12 | Bed & Breakfast & Inns
9 | Extended Stay & Serviced Apartments
9 | RV Parks & Campgrounds
6 | Hostels
5 | Limited Service & Budget Hotels
4 | Airport/Conference Hotels
2 | Casinos
1 | Motels
1 | Vacation Rentals & Villas
Region
117 | Europe
9 | South America
8 | North America
3 | Oceania
2 | Central America
1 | Asia Pacific
Category
136 | Housekeeping Software
88 | Hotel Maintenance Software
44 | Staff Collaboration Tools
28 | Mobile Ordering & Room Service
19 | Guest Surveys & Feedback
19 | Concierge Software
More Products by Flexkeeping
19
Reviews
4
Expert Recommendations
Hotelier Rating
10
Everyone must have Flexkeeping ??
Housekeeping manager from 100 to 199 room Resort in Banjol (Croatia)
Verified
9 months ago
10
Useful program
Front office manager from 100 to 199 room in Stari Grad (Croatia)
Verified
10 months ago
10
Excelent hospitality tool.
executive Housekeeper from 200 to 499 room Boutique in (Slovenia)
Verified
10 months ago
10
Our staff is thrilled with Flexkeeping!
Senior IT Manager from 200 to 499 room Luxury Hotel in Sofia (Bulgaria)
Verified
10 months ago
10
A much needed housekeeping application!
Hotel Operation/student lecturer from 10 to 24 room in (Slovenia)
Verified
10 months ago
10
An application that understands the hotel operations.
Hotel Manager from 200 to 499 room Casino in (Slovenia)
Verified
10 months ago
10
Best company to support and improve your service and guest experience
Senior Sales Manager from 100 to 199 room Luxury Hotel in (United Kingdom)
Verified
10 months ago
9
Communication, organization and planning tool
Quality Assurance Manager from 200 to 499 room Resort in Split (Croatia)
Verified
11 months ago
10
Essential for Housekeeping & Maintenance
Director from 1 to 4 room in Vermont (Australia)
Verified
11 months ago
10
Amazing company
GM from 25-49 room Boutique in (Slovenia)
Verified
2 years ago
- 1
- 2
Newsfeed
Flexkeeping
1 month ago
FlexKeeping Introduces Innovative Automated Cleanings Feature to Enhance Housekeeping Efficiency and Customisation
Flexkeeping
2 months ago
From Housekeeping to Maintenance and beyond - automating Operations at Falkensteiner Hotel Diadora with Flexkeeping
Flexkeeping
9 months ago
The Remington Orange achieves housekeeping triumph with Flexkeeping
Flexkeeping
9 months ago
How Palace Resorts automated daily operations in 10 all-inclusive luxury resorts with Flexkeeping
Flexkeeping
9 months ago
Digitize, automate, win: The Zetter Group's story of triumph with Flexkeeping
Flexkeeping
10 months ago
In Flexkeeping, Selina Finds a Perfect Partner To Support Their Global Operations Expansion
Flexkeeping
1 year ago
16 Key Features to Look for in a Hotel Housekeeping Software
Flexkeeping
2 years ago
Flexkeeping Announces Technology Integration with apaleo, an API-First Cloud Platform
Integrations
Need help with an integration?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
Cloudbeds
91% recommended by 1104 hotels |
Channel Managers
+3 more |
|
|
RoomRaccoon
97% recommended by 507 hotels |
Property Management Systems
|
|
|
Oracle Hospitality
89% recommended by 425 hotels |
Property Management Systems
|
|
|
RMS
86% recommended by 325 hotels |
Hotel Management Software
|
|
|
Mews
90% recommended by 318 hotels |
Property Management Systems
|
|
|
InnQuest
85% recommended by 109 hotels |
Hotel Management Software
|
|
|
Planet
81% recommended by 100 hotels |
Property Management Systems
|
|
|
Hoteza
99% recommended by 28 hotels |
Hospitality TV
|
|
|
Benbria
89% recommended by 7 hotels |
Guest Messaging Software
|
|
|
RoomKey PMS
94% recommended by 49 hotels |
Property Management Systems
|
Support
Verified Support
Flexkeeping has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .