The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Erisoft se destaca .
HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.
Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | Contact sales | From $600/mo |
| Avaliacoes Verificadas | 0 | 549 |
Apos analisar 549 avaliacoes verificadas, os usuarios do Erisoft mais valorizam , enquanto os usuarios do HOTELTIME destacam user interface and learning curve, suporte técnico, reporting and analytics. Clique em qualquer tema para ver o que os avaliadores dizem.
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User Interface and Learning Curve
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Suporte técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Otimização para dispositivos móveis
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
| Segmento | Erisoft |
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| Pequeno (10-24 quartos) ▾ | — | #5 219 avaliacoes |
| Medio (25-74 quartos) ▾ | — | #3 238 avaliacoes |
| Grande (75-199 quartos) ▾ | — | #2 46 avaliacoes |
| Extra Grande (200+ quartos) ▾ | — | #8 7 avaliacoes |
Por Tipo de Propriedade
| Segmento | Erisoft |
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| Boutique ▾ | — | #5 239 avaliacoes |
| Luxo ▾ | — | #3 241 avaliacoes |
| Rede / Cadeia ▾ | — | #4 143 avaliacoes |
| Estadia Prolongada ▾ | — | #4 49 avaliacoes |
Por Regiao
| Segmento | Erisoft |
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| America do Norte | — | #52 4 avaliacoes |
| Europa ▾ | — | #2 384 avaliacoes |
| Asia-Pacifico ▾ | — | #5 111 avaliacoes |
| Oriente Medio ▾ | — | #1 21 avaliacoes |
Choosing a property management system (PMS) is critical to streamlining your hotel operations, improving guest experiences, and boosting revenue. You’re evaluating Ericsoft by Erisoft and HotelTime PMS, both promising to elevate your hotel’s management capabilities. While Ericsoft offers a basic, less visible solution, HotelTime provides a feature-rich platform with extensive integrations and a strong recent review base. Which system aligns better with your hotel’s needs?
HotelTime PMS has garnered over 433 reviews in the last six months, with a 4.83/5 overall rating and a 93% likelihood to recommend. In contrast, Ericsoft has no recent reviews or ratings available, meaning HotelTime’s extensive, current feedback makes it the clearer choice.
Both products aim to simplify hotel operations but diverge significantly in market presence and feature depth. Ericsoft’s lack of recent reviews, support, or a broad customer base suggests limited adoption and development. HotelTime, on the other hand, is actively used by over 650 properties across 20+ countries, with recent reviews highlighting its ease of use, automation, and support.
While Ericsoft is marketed as a comprehensive PMS, the absence of recent data or customer feedback indicates it may lack ongoing support, updates, and real-world validation. HotelTime is repeatedly praised for its real-time management, extensive integrations, and dedicated support, making it a more reliable, proven choice. Are you prioritizing a system with recent, validated customer experiences?
If your hotel needs a scalable, feature-packed PMS with extensive integrations, choose HotelTime. Its broad module set—including POS, CRM, revenue management, and automation—supports properties of all sizes and enhances operational efficiency. For hoteliers seeking a platform proven in diverse markets, HotelTime’s recent reviews affirm its ability to meet complex needs.
If your hotel only needs basic reservation management and you’re comfortable with minimal features or support, Ericsoft might suffice—though the lack of recent customer feedback suggests limited ongoing development. Given HotelTime’s extensive feature set and recent validation, it’s the safer, more forward-looking choice for most hotels.
HotelTime scores highly for user experience, with a 4.66/5 ease of use rating and numerous reviews praising its intuitive interface and straightforward onboarding. Users mention that staff adoption is smooth, and the platform’s design simplifies daily tasks, leading to fewer training hurdles.
Ericsoft’s usability ratings aren’t available, and with no recent customer reviews, it’s impossible to verify ease of implementation or daily use. The scarcity of feedback suggests it may lack the polish and support needed for quick staff adoption. Edge: HotelTime.
HotelTime boasts over 51 features, including integrated CRS, payment processing, guest CRM, online check-in, automated night audits, and revenue management modules. It also offers advanced integrations with channel managers, POS, and third-party tools, which are absent in Ericsoft.
Ericsoft’s feature set appears limited or unspecified, with no unique modules highlighted. The lack of detailed features suggests it may not support the depth of automation or integration needed by larger or more complex properties. Edge: HotelTime.
HotelTime’s recent reviews consistently praise its customer support, rating it at 4.73/5, with comments on prompt responses and helpful onboarding. Users highly value ongoing support, which they say improves their operational confidence.
Ericsoft has no recent reviews or support ratings available, indicating it may lack active customer service or ongoing engagement. Without verified support quality, HotelTime’s demonstrated support edge is decisive.
HotelTime offers 58 verified integrations, including popular tools like Profitroom, Bookboost, and STR, enabling a highly interconnected tech ecosystem. These integrations facilitate smooth workflows across marketing, revenue, and operations.
Ericsoft has no verified partner integrations listed, limiting its ability to connect with third-party tools. This restricts scalability and flexibility, making HotelTime the clear winner for hotels seeking an integrated platform. Edge: HotelTime.
HotelTime enjoys a 4.83/5 rating from 433 reviews in the last six months, with a 93% likelihood to recommend across various segments including resorts, boutique hotels, and city-center properties. Recent reviews emphasize its ease of use, automation, and support quality.
Ericsoft’s lack of recent reviews or ratings makes it impossible to gauge user satisfaction. Given the robust, current feedback for HotelTime, it’s the preferred choice for hotels valuing proven performance.
HotelTime charges $600 per month, with no free tier or trial, offering a clear subscription model aligned with its extensive feature set. Pricing details for Ericsoft are unavailable, which makes it difficult to compare value directly.
Given the transparent pricing of HotelTime and its proven features, it provides predictable costs for your budgeting. Without pricing info for Ericsoft, HotelTime’s value proposition is more tangible.
Not ideal if:
Not ideal if:
HotelTime is a versatile, highly-rated PMS with recent, positive reviews and a broad feature set. Its extensive integrations and support make it suited for hotels aiming to streamline operations and improve guest satisfaction.
Ericsoft appears to be a minimal or outdated solution, with no recent customer validation or advanced features. If your hotel values current, proven technology and comprehensive support, HotelTime is the clear choice.
For hotels seeking a full-featured PMS with reliable support, extensive integrations, and ongoing development, HotelTime is the superior option. Conversely, if your needs are basic, and you’re willing to accept limited validation, Ericsoft might suffice—but at your own risk.
Note: Due to the limited publicly available details on Ericsoft’s current features, support, and pricing, HotelTime’s comprehensive recent data makes it the more trustworthy option for most hotels needing advanced management solutions.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
| Erisoft |
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| Starting Price | — | From $600/mo |
De acordo com o banco de dados de produtos do HTR, Ericsoft e HotelTime PMS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
| Funcionalidade | Erisoft |
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| Acompanhamento de receita auxiliar | ||
| CRM convidado | ||
| EPoS | ||
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| SRC integrado | ||
| Visualização do calendário |
Mostrando as principais diferencas. 39 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
Nenhum estudo de caso publicado para este objetivo ainda.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nenhum estudo de caso publicado para este objetivo ainda.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
O que os hoteleiros adoram
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Onde os hoteleiros criticam
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Ericsoft e HotelTime PMS compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. Ericsoft oferece 0 parceiros de integracao verificados, enquanto HotelTime PMS oferece 58. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Ericsoft: Nao. HotelTime PMS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Erisoft tem um HT Score de 0 e HOTELTIME tem 92. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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