The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Guest CRM and Ancillary revenue tracking.
ManCloud se destaca .
Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $600/mo | From $700/mo |
| Avaliacoes Verificadas | 549 | 0 |
Apos analisar 549 avaliacoes verificadas, os usuarios do HOTELTIME mais valorizam user interface and learning curve, suporte técnico, reporting and analytics, enquanto os usuarios do ManCloud destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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User Interface and Learning Curve
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Suporte técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) ▾ | #5 219 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #3 238 avaliacoes | — |
| Grande (75-199 quartos) ▾ | #2 46 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #8 7 avaliacoes | — |
Por Tipo de Propriedade
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| Boutique ▾ | #5 239 avaliacoes | — |
| Luxo ▾ | #3 241 avaliacoes | — |
| Rede / Cadeia ▾ | #4 143 avaliacoes | — |
| Estadia Prolongada ▾ | #4 49 avaliacoes | — |
Por Regiao
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| America do Norte | #52 4 avaliacoes | — |
| Europa ▾ | #2 384 avaliacoes | — |
| Asia-Pacifico ▾ | #5 111 avaliacoes | — |
| Oriente Medio ▾ | #1 21 avaliacoes | — |
Choosing the right property management system (PMS) is crucial for your hotel's efficiency, guest satisfaction, and scalability. HotelTime PMS by HOTELTIME and Lobbi Hotel Software by ManCloud both aim to streamline operations, but they differ significantly in features, support, and market presence. Your choice depends on your hotel’s size, complexity, and specific operational needs.
HotelTime offers a comprehensive, feature-rich platform with a proven track record across diverse markets. Lobbi, while simpler and newer, emphasizes ease of use for smaller hotels and properties with straightforward requirements. Which system aligns better with your property’s needs?
HotelTime PMS stands out with over 650 properties worldwide, boasting a high 91.17 HTR Score and an overall rating of 4.83/5 from 433 reviews, with 27 recent reviews. It’s recognized for its extensive features, robust integrations, and strong customer support, making it a preferred choice for larger or more complex hotels.
Lobbi, with no reviews or market data available, has a minimal footprint and a less established reputation. Its simpler interface might appeal to small, independent hotels or those new to PMS technology seeking quick setup.
Given the data, HotelTime’s extensive user base and recent reviews suggest it provides more reliable, well-supported solutions. Are you prepared for a system with deeper capabilities and a broader ecosystem?
If your hotel needs a feature-rich, scalable PMS capable of handling multiple properties, extensive integrations, and advanced reporting, HotelTime is the clear choice. It suits mid-sized and large hotels, resorts, and groups aiming for operational automation and data-driven decisions.
If your property is small, with straightforward operations, and you prioritize ease of use over advanced features, Lobbi might fit. It’s suitable for boutique hotels or independent properties focusing on guest interaction and minimal administrative hassle.
Given HotelTime’s strong market presence, recent reviews, and rich feature set, it’s the safer, more future-proof option for most hotels seeking growth and efficiency.
HotelTime’s interface scores 4.66/5 on ease of use and is praised for its intuitive design, making onboarding smoother for staff. Its onboarding rating of 4.63/5 reflects a generally positive experience, though some users note initial complexity due to its extensive features.
Lobbi, lacking detailed user reviews or ratings, likely offers a simpler, more streamlined interface—ideal for small teams or properties with limited training capacity. However, without specific data, it’s difficult to confirm.
Edge: HotelTime. Its well-documented, user-friendly interface and comprehensive onboarding support make it preferable for hotels needing a scalable solution.
HotelTime offers 36 features exclusive to its platform, including EPoS, integrated CRS, guest CRM, ancillary revenue tracking, online check-in, and a mobile app—covering a broad array of operational needs. It also supports automation, digital registration, and real-time reporting, making it a highly versatile system.
Lobbi, with zero unique features listed, provides basic reservation, check-in, and management functions, focusing on core administrative tasks. Its limited feature set suggests it’s better suited for simple operations without complex requirements.
Edge: HotelTime. Its extensive feature library provides more control, automation, and integration options, making it a more comprehensive PMS.
HotelTime’s support rating of 4.73/5 indicates strong, responsive customer service, reinforced by positive reviews highlighting quick responses and dedicated onboarding. Hoteliers appreciate the knowledgeable team and continuous updates that improve the platform.
Lobbi offers no publicly available support reviews or ratings, making it difficult to assess its support quality. Small teams or hotels requiring dependable assistance might find this a potential risk.
Edge: HotelTime. Its proven support track record and extensive onboarding resources give it a clear advantage.
HotelTime boasts 58 verified partners, including popular integrations like RevControl, SiteMinder, Cloudbeds, and STR, enabling seamless connectivity with booking engines, revenue management, and POS systems. Its broad ecosystem supports comprehensive operational management.
Lobbi has only 10 verified partners, with most integrations limited to basic booking and housekeeping functions. It lacks the extensive ecosystem that HotelTime provides.
Edge: HotelTime. Its larger, more diverse integration network ensures greater flexibility and future expansion.
HotelTime has a review count of 433, with recent reviews rating it 4.83/5, and a likelihood to recommend of 93%. Its high ratings span various segments, including resorts, boutique hotels, and city center properties.
Lobbi has no reviews, ratings, or recent user feedback available, leaving its reputation unverified.
Edge: HotelTime. Its well-documented high ratings and recent reviews make it the more trusted choice.
HotelTime is priced at $600/month, with no trial or implementation fees listed, suggesting a straightforward, predictable cost structure. Lobbi’s cost is not publicly available but listed at $700/month, slightly higher, with no trial info.
While HotelTime offers a slightly lower starting price, the value also depends on features, support, and scalability. Its extensive capabilities justify the cost for hotels seeking comprehensive management.
Not ideal if you operate a very small, boutique hotel with minimal tech needs or limited budget.
Not ideal if your hotel is expanding rapidly, needs extensive integrations, or requires advanced automation.
HotelTime stands out with a comprehensive, proven platform supported by a large user base and recent, positive reviews. It offers a deep feature set, extensive integrations, and strong support, making it suitable for mid-sized to large hotels, resorts, and groups seeking operational efficiency.
Lobbi offers a simpler, more streamlined approach, ideal for small hotels or independents that prioritize ease of use and minimal setup. However, the lack of reviews and limited features suggest it’s less suitable for more complex or growing properties.
If your hotel values robust features, integration, and ongoing support, HotelTime is the clear choice. For small, straightforward operations, Lobbi might suffice but with less confidence in long-term scalability and support.
This comparison highlights the importance of aligning your hotel’s size, complexity, and growth plans with the capabilities and reputation of your PMS choice. HotelTime’s extensive data and recent reviews make it the more reliable option for most hotels aiming for operational excellence.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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| Starting Price | From $600/mo | From $700/mo |
De acordo com o banco de dados de produtos do HTR, HotelTime PMS e Lobbi Hotel Software compartilham 15 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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| Acompanhamento de receita auxiliar | ||
| CRM convidado | ||
| EPoS | ||
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| SRC integrado | ||
| Suporte on-line 24 horas por dia, 7 dias por semana |
Mostrando as principais diferencas. 24 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nenhum estudo de caso publicado para este objetivo ainda.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Onde os hoteleiros criticam
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. HotelTime PMS e Lobbi Hotel Software compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. HotelTime PMS oferece 58 parceiros de integracao verificados, enquanto Lobbi Hotel Software oferece 10. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
HotelTime PMS: Nao. Lobbi Hotel Software: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. HOTELTIME tem um HT Score de 92 e ManCloud tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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