The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.
NEC se destaca .
Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $600/mo | Contact sales |
| Avaliacoes Verificadas | 549 | 0 |
Apos analisar 549 avaliacoes verificadas, os usuarios do HOTELTIME mais valorizam user interface and learning curve, suporte técnico, reporting and analytics, enquanto os usuarios do NEC destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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User Interface and Learning Curve
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Suporte técnico
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Reporting and Analytics
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System Stability and Updates
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Customization Options
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Automation Features
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Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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NEC |
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| Pequeno (10-24 quartos) ▾ | #5 219 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #3 238 avaliacoes | — |
| Grande (75-199 quartos) ▾ | #2 46 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #8 7 avaliacoes | — |
Por Tipo de Propriedade
| Segmento |
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NEC |
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| Boutique ▾ | #5 239 avaliacoes | — |
| Luxo ▾ | #3 241 avaliacoes | — |
| Rede / Cadeia ▾ | #4 143 avaliacoes | — |
| Estadia Prolongada ▾ | #4 49 avaliacoes | — |
Por Regiao
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NEC |
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| America do Norte | #52 4 avaliacoes | — |
| Europa ▾ | #2 384 avaliacoes | — |
| Asia-Pacifico ▾ | #5 111 avaliacoes | — |
| Oriente Medio ▾ | #1 21 avaliacoes | — |
Choosing the right property management system (PMS) is critical for your hotel’s operational success. HotelTime PMS by HOTELTIME and Nehops by NEC both aim to streamline hotel operations, but they diverge significantly in scope, maturity, and user feedback. HotelTime offers a comprehensive, cloud-based platform with extensive features and a proven track record, while Nehops emphasizes AI-driven revenue management without a substantial volume of user reviews. How do these differences impact your decision?
HotelTime PMS is a feature-rich, cloud-based platform used by over 650 properties worldwide, offering modules like housekeeping, billing, and reservations integrated into one system. Nehops, on the other hand, focuses primarily on AI-driven revenue management, analyzing reviews, and offering strategic price recommendations, but lacks the broad operational features or extensive user feedback HotelTime provides. Does your hotel need a full operational PMS or just advanced revenue insights?
HotelTime scores highly across all categories, with a 91.17 HTR Score, 4.83/5 overall rating, and 433 recent reviews, making it the most trusted choice. Nehops has no available review data, reviews, or ratings, which diminishes confidence in its reliability and user satisfaction. Are you comfortable choosing a solution with proven user backing or one still emerging in the market?
If your hotel needs a full-featured, scalable PMS with integrated modules like EPoS, guest CRM, payment processing, and housekeeping, HotelTime is the clear winner. Its broad feature set supports properties of all sizes, especially resorts and branded hotels looking for operational efficiency.
If your primary goal is leveraging AI for revenue optimization and review analysis, and if your hotel is smaller or digitally advanced, Nehops might seem appealing. However, given the lack of reviews and proven track record, HotelTime remains the more reliable choice for most hotels seeking a comprehensive PMS.
HotelTime scores 4.66/5 for ease of use, with positive reviews highlighting its intuitive interface and quick onboarding—most users report becoming proficient within a short period. Its mobile app and cloud access facilitate remote management, although some users desire further mobile optimization.
Nehops has no user ratings or reviews available, making it impossible to assess its usability or onboarding experience. Without user feedback, it's risky to assume it offers a straightforward or reliable experience. Edge: HotelTime PMS.
HotelTime boasts 51 unique features, including integrated CRS, guest CRM, online check-in, automated night audit, and numerous modules like spa & wellness, group management, and digital registration. It also offers integrations with 58 verified partners, allowing seamless connectivity with industry tools.
Nehops offers AI-powered review summaries and strategic pricing recommendations but lacks detailed operational features or third-party integrations. Its limited feature set and absence of review-backed validation make HotelTime the superior choice. Edge: HotelTime PMS.
HotelTime support ratings average 4.73/5, with 27 recent reviews in the last six months. Users praise its responsiveness, detailed onboarding, and continual updates, with comments like, "Support staff are always helpful and willing to help" and "The support team is responsive and knowledgeable."
Nehops provides no publicly available customer support ratings, reviews, or testimonials. Without evidence of active support, HotelTime’s proven track record makes it the safer, more reliable choice. Edge: HotelTime PMS.
HotelTime integrates with 58 verified partners, including booking engines, POS, and revenue management tools, providing a broad and mature ecosystem. In contrast, Nehops has no listed integrations, limiting its compatibility and flexibility within existing hotel systems.
This extensive integration network allows HotelTime to adapt to diverse operational needs, making it more versatile. Edge: HotelTime PMS.
HotelTime’s latest reviews show an overall rating of 4.83/5, with 93% likelihood to recommend, and recent reviews praising its user-friendliness and operational impact. Properties across various segments, from boutique hotels to resorts, appreciate its comprehensive features and support.
Nehops lacks any review data, ratings, or recent user feedback, hindering confidence in its performance or satisfaction levels. Given the importance of peer validation, HotelTime is the clearly higher-rated option. Edge: HotelTime PMS.
HotelTime’s pricing starts at a $600 monthly flat fee, with no free trial or implementation fee, offering transparency for budgeting. Nehops’ pricing is not publicly available, and without clear cost details, evaluating value becomes difficult.
HotelTime’s known pricing structure allows for straightforward budgeting; Nehops’ undefined costs may pose risks for planning. Edge: HotelTime PMS.
Not ideal if you operate a very small or niche property without complex operational needs or prefer a simple revenue management tool.
Not ideal if your hotel needs an all-in-one PMS or prefers a tested, review-backed platform with extensive features.
HotelTime PMS is a comprehensive, proven solution built for hotels seeking operational efficiency and growth. It integrates a wide range of modules, supports large-scale operations, and enjoys high user ratings, making it the most reliable choice.
Nehops positions itself as an AI-driven revenue management tool but lacks user reviews and a broad feature set, which makes it less suitable for most hotels at this stage. For hotels wanting confidence, support, and proven performance, HotelTime is the clear choice.
If your hotel needs a full-featured PMS that can scale and adapt, HotelTime’s extensive capabilities and recent positive feedback make it the strongest option. Its proven track record globally and high satisfaction ratings give you peace of mind.
However, if your primary focus is optimizing pricing with AI insights and you operate a small, tech-savvy property willing to accept less proven support, Nehops could be considered. But beware of the lack of reviews and real-world validation.
In conclusion, HotelTime PMS offers a fuller, more validated solution for most hoteliers, while Nehops remains an untested alternative in revenue management without proven user satisfaction. Your choice should reflect your hotel’s operational complexity and confidence in vendor support.
Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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NEC | |
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| Starting Price | From $600/mo | — |
De acordo com o banco de dados de produtos do HTR, HotelTime PMS e Nehops compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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| Acompanhamento de receita auxiliar | ||
| CRM convidado | ||
| EPoS | ||
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| SRC integrado | ||
| Visualização do calendário |
Mostrando as principais diferencas. 39 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."
Nenhum estudo de caso publicado para este objetivo ainda.
"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.
Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.
HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.
Onde os hoteleiros criticam
Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.
The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. HotelTime PMS e Nehops compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. HotelTime PMS oferece 58 parceiros de integracao verificados, enquanto Nehops oferece 0. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
HotelTime PMS: Nao. Nehops: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. HOTELTIME tem um HT Score de 91 e NEC tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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