HotelTime PMS vs. Zimmersoftware: Qual e o Ideal para Voce?

Atualizado em June 20, 2026  ·  549 avaliacoes verificadas analisadas

TLDR

Analisamos 549 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

HOTELTIME se destaca em ease of use and customer support — especialmente para propriedades brand (4.9/5) , com funcionalidades exclusivas como Payment processing and Guest CRM.

Zimmersoftware se destaca , com funcionalidades exclusivas como On premise.

Veja a analise completa abaixo ↓

Como HotelTime PMS se Compara a Zimmersoftware?

Avaliacoes lado a lado baseadas em 549 avaliacoes verificadas de hoteleiros no HTR.

HTScore
89
0
Probabilidade de Recomendar
93%
0%
Facilidade de Uso
4.7/5
0.0/5
Suporte ao Cliente
4.8/5
0.0/5
Custo-Beneficio
4.5/5
0.0/5
Preco Inicial From $600/mo From $200/mo
Avaliacoes Verificadas 549 0

Quais Sao os Pros e Contras de HotelTime PMS vs Zimmersoftware?

Apos analisar 549 avaliacoes verificadas, os usuarios do HOTELTIME mais valorizam user interface and learning curve, suporte técnico, reporting and analytics, enquanto os usuarios do Zimmersoftware destacam . Clique em qualquer tema para ver o que os avaliadores dizem.

HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
Pros
+ User Interface and Learning Curve
+ Suporte técnico
+ Reporting and Analytics
+ System Stability and Updates
Contras
Customization Options
Automation Features
Otimização para dispositivos móveis

HOTELTIME vs Zimmersoftware: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Sistemas de Gestão de Propriedades para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
Pequeno (10-24 quartos) #5 219 avaliacoes
Medio (25-74 quartos) #3 238 avaliacoes
Grande (75-199 quartos) #2 46 avaliacoes
Extra Grande (200+ quartos) #8 7 avaliacoes

Por Tipo de Propriedade

Segmento HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
Boutique #5 239 avaliacoes
Luxo #3 241 avaliacoes
Rede / Cadeia #4 143 avaliacoes
Estadia Prolongada #4 49 avaliacoes

Por Regiao

Segmento HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
America do Norte #52 4 avaliacoes
Europa #2 384 avaliacoes
Asia-Pacifico #5 111 avaliacoes
Oriente Medio #1 21 avaliacoes

The Decision

Choosing between HotelTime PMS by HOTELTIME and Zimmersoftware hinges on your hotel's specific operational needs and scale. Both products aim to streamline hotel management, but HotelTime offers a comprehensive, feature-rich platform with a global presence and extensive integrations, while Zimmersoftware markets itself as a straightforward, intuitive solution for smaller properties. Your decision should consider your property size, regional focus, budget, and required features.

HotelTime, with over 430 reviews and recent user feedback, clearly demonstrates a strong industry foothold and high user satisfaction. Zimmersoftware, lacking publicly available review data, does not provide the same level of proven user confidence. Is your priority a proven, extensively supported platform with broad capabilities?

Is HotelTime or Zimmersoftware Better for Hotels?

HotelTime excels in supporting large and complex operations with its vast feature set, including EPoS, advanced revenue management, integrated POS, and guest CRM. It’s built for properties seeking a full-service PMS that can handle multiple departments and property types. Conversely, Zimmersoftware markets itself as a simplified, mobile-friendly platform ideal for smaller hotels, guesthouses, or vacation rentals needing basic reservation and billing functionalities.

HotelTime’s extensive feature catalog makes it suitable for mid-sized to large hotels aiming for operational automation and detailed reporting. Zimmersoftware’s limited feature scope suggests a focus on ease of use and quick deployment, better suited for properties with straightforward needs. Would your team benefit more from an all-in-one system or a streamlined, easy-to-navigate platform?

HotelTime vs Zimmersoftware: Which Should Your Hotel Choose?

If your hotel needs a scalable, feature-rich PMS capable of managing multiple revenue streams, complex operations, and extensive integrations, go with HotelTime. It’s proven in over 650 properties across 20+ countries, with high ratings for ease of use, support, and value. For smaller properties or those prioritizing simplicity and lower upfront costs, Zimmersoftware might seem attractive due to its lower base price and straightforward interface, but its lack of review-based validation makes HotelTime the safer choice overall.

For properties seeking extensive third-party integrations, advanced automation, and a strong regional presence, HotelTime is the clear winner. If you prefer a minimal setup with essential features and are comfortable with less proven support, Zimmersoftware could suffice, but there's limited evidence of its performance at scale.

Is HotelTime or Zimmersoftware Easier to Use?

HotelTime has an average ease of use rating of 4.66/5 from over 430 reviews, with users praising its intuitive interface and quick onboarding. It scores well on staff adoption, supported by detailed onboarding processes and continuous support, though some mention complex module setups requiring training.

Zimmersoftware’s user interface is marketed as intuitive and mobile-friendly, but without publicly available reviews, we lack concrete user feedback to compare. Given HotelTime’s high review count and recent positive comments, the edge clearly goes to HotelTime for user-friendliness.

Which Has Better Features: HotelTime or Zimmersoftware?

HotelTime provides a total of 39 features exclusive to its platform, including EPoS, integrated CRS, payment processing, guest CRM, automation tools, and a variety of modules like housekeeping, revenue management, and digital registration. These enable hotels to operate more efficiently across departments and scale their services.

Zimmersoftware offers a limited set of features with only one exclusive feature (on-premise deployment). Its core functionalities focus on reservations and billing, without the extensive automation and integration options found in HotelTime. Given the feature disparity, HotelTime’s extensive capabilities give it a decisive advantage. Edge: HotelTime.

Which Has Better Customer Support: HotelTime or Zimmersoftware?

HotelTime’s support team scores a robust 4.73/5 from 433 reviews, with many users praising their quick responses and helpfulness. Customers frequently mention that HotelTime’s support staff provides detailed onboarding, ongoing assistance, and rapid problem resolution.

There is no publicly available review data for Zimmersoftware’s support, which makes it impossible to compare support quality confidently. Given the extensive positive feedback for HotelTime, the clear edge is its dedicated, well-rated customer support.

Which Has More Integrations: HotelTime or Zimmersoftware?

HotelTime has verified integrations with 58 partners, including major industry players like Profitroom, STR, and Umi Digital, supporting a broad ecosystem of distribution and revenue management tools. Its extensive API and integration capacity allow for a highly connected hotel tech stack.

Zimmersoftware, with only 4 verified partners, offers limited integration options, focusing mainly on core reservation and billing functionalities. The disparity in integration depth further favors HotelTime. Edge: HotelTime.

Which Do Hoteliers Rate Higher: HotelTime or Zimmersoftware?

HotelTime’s overall rating of 4.83/5 from 433 reviews emphasizes its strong reputation among hoteliers, with recent feedback highlighting operational improvements and excellent support. It scores particularly high across all categories—ease of use, support, onboarding, and value.

Zimmersoftware’s review count is zero, with no available ratings or testimonials. Based on the available data, HotelTime is the clearly preferred product in terms of user satisfaction. Edge: HotelTime.

How Much Do HotelTime and Zimmersoftware Cost?

HotelTime’s pricing starts at $600 per month, with no freemium or trial options publicly listed. Its higher price reflects its extensive features and support.

Zimmersoftware’s base price is $200 per month, with a 30-day trial available. Its lower price point suggests a more basic offering aligned with small properties, but with less proven support and fewer features.

What Type of Hotel Should Use HotelTime?

  • Hotels that need a scalable, full-featured PMS capable of supporting multiple revenue streams, departments, and large property counts.
  • Resorts and large hotel groups seeking extensive integrations, automation, and detailed reporting.
  • Hotels aiming for operational efficiency through modules like EPoS, revenue management, and guest CRM.
  • Properties that want real-time data and cloud access from anywhere.
  • Teams that require robust support and ongoing updates.

Not ideal if your hotel:

  • Is small, with straightforward reservation and billing needs.
  • Prefers a low-cost, simple system without extensive features.
  • Operates primarily offline or in regions with limited internet access.

What Type of Hotel Should Use Zimmersoftware?

  • Small hotels, guesthouses, or vacation rentals seeking an easy-to-use, mobile-friendly PMS.
  • Properties with minimal operational complexity and a focus on reservations and billing.
  • Hotels that prefer a lower upfront investment and are comfortable with less extensive support.
  • Teams prioritizing quick deployment and simple management.

Not ideal if your hotel:

  • Is a large or complex operation requiring extensive automation.
  • Needs deep integrations with third-party systems.
  • Operates across multiple regions with diverse operational demands.

HotelTime vs Zimmersoftware: The Bottom Line for Hotels

HotelTime offers a comprehensive, feature-rich platform trusted by hundreds of properties worldwide. Its extensive integrations, proven support, and high user ratings make it the clear choice for hotels seeking a scalable, reliable PMS capable of handling complex operations.

If your hotel requires a flexible, all-in-one solution with broad capabilities and regional support, HotelTime is the superior option. Its proven track record outweighs the lower-cost simplicity of Zimmersoftware.

Conversely, if your property is small, with basic needs, and budget is a primary concern, Zimmersoftware’s limited scope and lower price might suffice. However, the lack of review data and proven performance at scale makes HotelTime the safer, more future-proof investment for most hotels.


In summary, HotelTime’s extensive feature set, large user base, recent positive reviews, and broad integrations make it the preferred choice for hotels ready to scale and optimize their operations.

Quanto Custam HotelTime PMS e Zimmersoftware?

Os precos de Sistemas de Gestão de Propriedades raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
Starting Price From $600/mo From $200/mo

Comparacao de funcionalidades: HotelTime PMS vs Zimmersoftware

Estas sao as funcionalidades que cada fornecedor configurou, organizadas por grupo de funcionalidades — os mesmos dados mostrados no painel do fornecedor. Expanda um grupo para comparar as funcionalidades lado a lado.

Funcionalidade HOTELTIME HOTELTIME Zimmersoftware Zimmersoftware
Contabilidade e finanças
100%
80%
Faturamento direto
Relatórios RevPaR e ADR
Multi Moeda
E-mails transacionais (reservas, fólios, etc.)
Auditoria noturna automatizada
Marketing e comércio eletrônico
88%
75%
Comunicação com convidados (mensagens SMS)
E-mail marketing nativo
Perfis de convidados
CRM convidado
cartões de presente
Gerente de canal
Motor de reservas
E-mails transacionais (reservas, fólios, etc.)
Administração e configuração
75%
100%
Gerenciamento centralizado de usuários e funções
Multilíngue
Baseado em nuvem
Na premissa
Gestão de Clientes
50%
50%
Comunicação com convidados (mensagens SMS)
Perfis de convidados
Mensagens centralizadas
E-mails transacionais (reservas, fólios, etc.)
Recepção
84%
17%
Notas e tarefas do dispositivo móvel (voz para texto)
Aplicativo móvel
Auditoria noturna automatizada
Visualização do calendário
Multilíngue
Gerenciamento de tarefas
Lembretes automatizados
Perfis de convidados
Check-in tablet/quiosque
Solicitações de pagamento
Mensagens centralizadas
Otimização de espaço automatizada
Gerenciamento de Grupos
100%
0%
Funcionalidade do grupo
Otimização de espaço automatizada
Experiência do hóspede
78%
12%
Scanner integrado de identidade e passaporte
Registro digital
Aplicativo convidado
Check-in on-line
Check-out on-line
Mensagens de convidados
E-mails transacionais (reservas, fólios, etc.)
Pré-preenchimento de digitalização e registro de identidade
Quiosque do saguão
Serviço de limpeza
75%
0%
Módulo de limpeza
Aplicativo móvel de limpeza
Atualizações de status em tempo real
Atribuições automatizadas
Relatórios em tempo real
Planejamento de Turno
Mensagens de funcionários
Check-out on-line
Pagamentos
100%
40%
Terminal de pagamento integrado e leitor de cartão
Faturamento direto
Multi Moeda
Processo de pagamento
Solicitações de pagamento
Gestão de Reservas
100%
45%
Relatórios RevPaR e ADR
cartões de presente
Gerente de canal
SRC integrado
Tapechart de arrastar e soltar
Gerenciamento de taxa
Otimização de espaço automatizada
Atribuições de Sala Baseadas em Regras
E-mails transacionais (reservas, fólios, etc.)
Gerenciamento de receita
100%
20%
Relatórios RevPaR e ADR
Taxas personalizadas
Acompanhamento de receita auxiliar
Módulo de gestão de receitas
Preço base
Impostos e Conformidade
75%
0%
Compatível com PCI
Compatível com GDPR
Reclamação SOC2
Configuração de impostos
Suporte e treinamento
100%
0%
Suporte on-line 24 horas por dia, 7 dias por semana
Comida & Bebida
100%
0%
EPoS
Spa
100%
0%
Módulo de spa e bem-estar

Resultados Reais: HOTELTIME vs Zimmersoftware por Objetivo de Negocio

Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Eficiencia Operacional
HOTELTIME Chateau Mcely Pequeno
+ Accommodation is run by HotelTime PMS, restaurant by HotelTime Vento ePOS and spa services by Hoteltime Libero software. One platform takes care of everything, systems are perfectly integrated.
+ Being cloud-based, HotelTime Solutions allows the chateau's team to offer the best possible services because they have access to all the data they need from anywhere which means they can see what their guests like and need anytime and make the best informed decisions.
+ A luxurious boutique property needs proper information to be run smoothly and wisely. HotelTime robust reports offer everything management and staff need.

"We needed to change an on-site system we were using as we wanted to move our operation forward. We achieved that with HotelTime systems. They are reliable, and stable and offer fea..."

Petra Horáková
Petra Horáková
Deputy Managing Director
Zimmersoftware Zimmersoftware

Nenhum estudo de caso publicado para este objetivo ainda.

Melhorar a Experiencia do Hospede
HOTELTIME Nezvalova Archa Pequeno
+ Thanks to HotelTime Solutions and third-party systems integrated with it the hotel automated accommodation services which means the guests are autonomous and the hotel needs minimum staff.
+ If guests want anything to eat/drink, they simply enter the restaurant, select the food and/or drinks, mark everything at the self-service cash registers and pay. It is also possible to cook there
+ Whole operation works smoothly, all the guests need is a mobile phone through which they order accommodation, pay for it, unlock all doors, pay for food and check in/out.

"In 2018 we were choosing a system for our first completely self-service ART and design hotel. We decided on HotelTime and after 4 years I have to say that the choice was the right..."

Daniel Šram
Daniel Šram
Operational Manager, Nezvalova Archa
Zimmersoftware Zimmersoftware

Nenhum estudo de caso publicado para este objetivo ainda.

HOTELTIME vs Zimmersoftware: Conclusao Final

HOTELTIME
HOTELTIME
4.7/5 de 549 avaliacoes

O que os hoteleiros adoram

User Interface and Learning Curve 68% positivo

While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of... While the system’s intuitive interface and ease of learning are generally appreciated, a few users mention initial challenges due to the complexity of features offered. Overall, once users become familiar with the system, it significantly enhances efficiency and simplifies hotel operations.

Suporte técnico 94% positivo

Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para... Embora a presteza e a disponibilidade da equipe de suporte sejam apreciadas, algumas avaliações sugerem que um horário de atendimento mais amplo para o suporte técnico melhoraria ainda mais a experiência do usuário, garantindo assistência em todos os momentos, especialmente para usuários internacionais.

Reporting and Analytics 80% positivo

HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users... HotelTime's robust reporting features are praised for providing comprehensive data insights into occupancy, revenue, and customer satisfaction. Users appreciate the variety of reports available for management, yet some desire more customization and advanced visualizations within the tool itself to better suit individual hotel needs.

Onde os hoteleiros criticam

Customization Options 75% negativo

Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to... Some users voice a need for more customizable features, particularly in terms of reporting and interface personalization, which would allow hotels to better tailor the PMS to their specific operational strategies and guest services.

Automation Features 50% negativo

The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time... The automation capabilities in HotelTime, such as invoice processing and reservation management, are frequently mentioned for saving significant time for staff. Users highlight these features as reducing manual workload and minimizing the risk of human error, although they also express a desire for enhanced automation in guest communication and reporting.

Capacidades exclusivas

EPoS SRC integrado Processo de pagamento CRM convidado Visualização do calendário
4.7/5 facilidade de uso 4.7/5 suporte 58 integracoes
Ver Perfil
Zimmersoftware
Zimmersoftware
0.0/5 de 0 avaliacoes

Capacidades exclusivas

Na premissa
0.0/5 facilidade de uso 0.0/5 suporte 4 integracoes
Ver Perfil

Onde as avaliacoes mais divergem

Avaliacao Geral HOTELTIME 4.8 vs 0.0 (+4.8)
Facilidade de Uso HOTELTIME 4.7 vs 0.0 (+4.7)
Suporte ao Cliente HOTELTIME 4.7 vs 0.0 (+4.7)
Custo-Beneficio HOTELTIME 4.5 vs 0.0 (+4.5)
Integracao HOTELTIME 4.6 vs 0.0 (+4.6)

Perguntas Frequentes Sobre HotelTime PMS vs Zimmersoftware

HotelTime PMS pode substituir Zimmersoftware?

Depende dos seus requisitos. HotelTime PMS e Zimmersoftware compartilham muitas funcionalidades principais de Property Management Systems, mas cada um tem capacidades unicas. HotelTime PMS oferece 58 parceiros de integracao verificados, enquanto Zimmersoftware oferece 4. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. HotelTime PMS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

HotelTime PMS ou Zimmersoftware oferecem um plano gratuito?

HotelTime PMS: Nao. Zimmersoftware: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Property Management Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica HotelTime PMS e Zimmersoftware?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. HOTELTIME tem um HT Score de 89 e Zimmersoftware tem 0. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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