ICRTOUCH EPOS vs. Mews POS: Qual e o Ideal para Voce?

Atualizado em May 16, 2026  ·  169 avaliacoes verificadas analisadas

TLDR

Analisamos 169 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:

ICRTOUCH se destaca .

Mews se destaca em ease of use and customer support , com funcionalidades exclusivas como Payment Log Reports and Mobile Ordering.

Veja a analise completa abaixo ↓

Como ICRTOUCH EPOS se Compara a Mews POS?

Avaliacoes lado a lado baseadas em 169 avaliacoes verificadas de hoteleiros no HTR.

HTScore
0
100
Probabilidade de Recomendar
0%
95%
Facilidade de Uso
0.0/5
4.7/5
Suporte ao Cliente
0.0/5
4.4/5
Custo-Beneficio
0.0/5
4.4/5
Preco Inicial Contact sales From $200/mo
Avaliacoes Verificadas 0 169

Quais Sao os Pros e Contras de ICRTOUCH EPOS vs Mews POS?

Apos analisar 169 avaliacoes verificadas, os usuarios do ICRTOUCH mais valorizam , enquanto os usuarios do Mews destacam interface do usuário e geração de relatórios, integration with third-party systems, seamless pms integration. Clique em qualquer tema para ver o que os avaliadores dizem.

ICRTOUCH Mews Mews
Pros
+ Interface do usuário e geração de relatórios
+ Integration with Third-Party Systems
+ Seamless PMS Integration
+ Automation and Efficiency
Contras
Product Development and Feature Evolution
Personalização e Flexibilidade
Aperfeiçoamentos operacionais

ICRTOUCH vs Mews: Rankings por Segmento Hoteleiro

Como cada produto se classifica entre os fornecedores de Sistemas POS para hotéis para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.

Por Tamanho do Hotel

Segmento ICRTOUCH Mews Mews
Pequeno (10-24 quartos) #2 44 avaliacoes
Medio (25-74 quartos) #3 94 avaliacoes
Grande (75-199 quartos) #5 7 avaliacoes
Extra Grande (200+ quartos) #2 9 avaliacoes

Por Tipo de Propriedade

Segmento ICRTOUCH Mews Mews
Boutique #3 74 avaliacoes
Luxo #3 41 avaliacoes
Rede / Cadeia #3 31 avaliacoes
Estadia Prolongada #2 12 avaliacoes

Por Regiao

Segmento ICRTOUCH Mews Mews
America do Norte #3 14 avaliacoes
Europa #2 130 avaliacoes
Asia-Pacifico #5 4 avaliacoes
Oriente Medio #6 0 avaliacoes

The Decision

Choosing between ICRTOUCH EPOS and Mews POS hinges on your hotel’s specific needs, operational complexity, and growth plans. Both systems aim to streamline point-of-sale operations, but they approach this goal very differently. ICRTOUCH offers a broad, industry-agnostic EPOS solution with versatile modules, while Mews POS is a purpose-built hotel restaurant system with a tight integration focus. Which platform aligns best with your property’s scale and ambition?

ICRTOUCH’s lack of recent reviews and a score of 0/5 indicate it’s not actively supported or trusted by current users. Conversely, Mews POS’s recent, high-volume reviews and a 95% likelihood to recommend clearly position it as the more reliable choice for hotels today. Do you want a system with proven user satisfaction and ongoing development?

Is ICRTOUCH or Mews POS Better for Hotels?

ICRTOUCH is a traditional EPOS solution designed for various sectors including retail and hospitality, offering extensive inventory and sales management features. Mews POS, on the other hand, is a dedicated hotel restaurant POS that integrates with property management systems, offering features like online ordering, digital menus, and guest billing.

While ICRTOUCH may theoretically serve broad needs, it lacks recent reviews, active support, and a clear road map, making it less appealing for hotels seeking a modern, reliable POS. Mews POS is praised for its ease of use, automation, and seamless PMS integration, which directly impact guest service and operational efficiency. If your hotel prioritizes smooth restaurant operations and guest experience, Mews is the clear choice. Do you need a flexible, well-supported POS system designed specifically for hotels?

Mews POS vs ICRTOUCH: Which Should Your Hotel Choose?

If your hotel needs a user-friendly, fully integrated POS that reduces manual work and enhances guest satisfaction, go with Mews POS. Its recent reviews highlight over 150 hotel users praising its ease of use, automation, and comprehensive features like online ordering and guest billing—features that are absent in ICRTOUCH.

If your hotel requires a broad, multi-industry POS with extensive inventory and sales management capabilities, and you're prepared for a potentially outdated or unsupported platform, ICRTOUCH might seem appealing. However, given the lack of recent reviews and support issues, Mews POS is the safer, more future-proof investment. For most hotels, especially those prioritizing guest experience and operational insights, Mews provides a more dependable solution.

Is ICRTOUCH or Mews POS Easier to Use?

Mews POS scores an impressive 4.74 out of 5 for ease of use, supported by reviews emphasizing its intuitive interface, quick onboarding, and cross-device flexibility. Users praise how new staff can be trained rapidly, and daily operations flow smoothly, even across multiple outlets.

ICRTOUCH has a 0/5 usability rating and no recent reviews, suggesting it’s either outdated or poorly supported, making it difficult to evaluate its user experience. Without recent user feedback, it’s hard to recommend ICRTOUCH as a straightforward, hotel-friendly POS. Edge: Mews.

Which Has Better Features: ICRTOUCH or Mews POS?

Mews offers 29 features tailored to hotel restaurants, including PCI compliance, digital menus, mobile ordering, integrated kitchen display, inventory management, rewards programs, and detailed reporting. ICRTOUCH lacks publicly listed features, indicating it may not have the same depth or hotel-specific functions.

The richness of Mews’s feature set, especially for guest interaction and restaurant automation, makes it more adaptable for modern hotel F&B outlets. ICRTOUCH’s limited or unspecified features leave your team potentially missing out on operational efficiencies. Edge: Mews.

Which Has Better Customer Support: ICRTOUCH or Mews POS?

Mews scores 4.43 out of 5 for customer support, with recent reviews citing reliable, solution-oriented assistance and a structured onboarding process. Hotels like Gut Boltenhof and Hotel Lancaster commend Mews’s onboarding and ongoing support, noting quick resolutions to issues.

ICRTOUCH’s support ratings are not available, and the absence of recent reviews suggests support may be lacking or inactive. For hotel teams needing dependable help, Mews’s positive support reputation is a decisive advantage. Edge: Mews.

Which Has More Integrations: ICRTOUCH or Mews POS?

Mews boasts 336 verified integrations, including popular partners like Criton, Sage, and Orange Hotel Marketing, along with API flexibility for custom connections. ICRTOUCH has no verified partners listed, limiting its integration capabilities.

The extensive partner network in Mews enables your hotel to connect seamlessly with PMS, revenue management, marketing, and other essential systems—saving time and reducing errors. ICRTOUCH’s limited connectivity options make it less adaptable for modern hotel ecosystems. Edge: Mews.

Which Do Hoteliers Rate Higher: ICRTOUCH or Mews POS?

With over 150 recent reviews, Mews consistently scores high for user satisfaction, particularly among boutique, city center, and small hotels. Reviewers praise its ease of use, automation, and support, with a 95% likelihood of recommending it.

ICRTOUCH has no recent reviews or ratings, so its reputation among hoteliers is unknown or outdated. Given the clear preference for Mews among current users, it’s safe to say Mews is the higher-rated, more trusted choice today.

How Much Do ICRTOUCH and Mews POS Cost?

ICRTOUCH’s pricing details are unavailable, and it appears to lack a free trial or transparent subscription model. Mews charges a starting fee of $200 per month, with no mention of implementation fees or tiered pricing, but no free trial is offered either.

While Mews’s transparent pricing helps with budgeting, the lack of detailed plans for ICRTOUCH makes cost comparison difficult. Considering Mews’s extensive features and support, its value aligns well with hotel budgets aiming for reliability and growth.

What Type of Hotel Should Use ICRTOUCH?

  • Hotels that require a broad, industry-agnostic EPOS system capable of handling retail, leisure, and hospitality across multiple properties.
  • Teams that prioritize extensive inventory and sales management features over hotel-specific automation.
  • Properties with a stable, mature operation that do not need frequent updates or ongoing support.
  • Hotels with minimal focus on guest-facing digital solutions or integrated restaurant technology.

Not ideal if:

  • You seek a user-friendly, hotel-specific POS with modern features.
  • Your property depends on real-time support and ongoing software updates.
  • You prioritize guest digital engagement, online ordering, or detailed reporting.

What Type of Hotel Should Use Mews POS?

  • Hotels with on-site restaurants, cafes, bars, or F&B outlets looking for an integrated POS solution.
  • Teams that want to automate billing, online ordering, and inventory management with minimal manual input.
  • Hotels focused on delivering seamless guest experiences through digital menus and contactless payments.
  • Properties that value real-time reporting, data-driven insights, and flexible customization.

Not ideal if:

  • Your property has no restaurant or F&B component.
  • You’re seeking a standalone POS without integration needs.
  • Your team prefers simple, manual processes and minimal automation.

Mews vs ICRTOUCH: The Bottom Line for Hotels

The core difference is that Mews POS is a hotel-optimized, user-friendly, and well-supported platform with extensive integrations, while ICRTOUCH offers a broad, multipurpose EPOS solution that lacks recent support and reviews. For hotels looking for a modern, reliable POS system that enhances guest experience and operational efficiency, Mews is the clear choice.

Choose Mews if you want a system already proven to deliver value, with high user satisfaction, frequent updates, and comprehensive features designed specifically for hotels. If your hotel needs a flexible, multi-industry EPOS and can manage with limited support, ICRTOUCH might still be on your radar—but current data suggests it’s not the best investment today.


In summary: For most hotels today, Mews POS provides a more dependable, feature-rich, and highly-rated solution backed by recent positive reviews. Its seamless integrations, ease of use, and support make it the recommended choice for hotels aiming to improve restaurant operations and guest satisfaction.

Quanto Custam ICRTOUCH EPOS e Mews POS?

Os precos de Sistemas POS para hotéis raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.

ICRTOUCH Mews Mews
Starting Price From $200/mo

Quais Funcionalidades ICRTOUCH EPOS Tem Que Mews POS Nao Tem (e Vice-Versa)?

De acordo com o banco de dados de produtos do HTR, ICRTOUCH EPOS e Mews POS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.

Funcionalidade ICRTOUCH Mews Mews
Cardápios Digitais
Compatível com PCI
Descontos e promoções
Divisão de cheques
Relatórios de Log de Pagamento
Upselling

Mostrando as principais diferencas. 17 funcionalidades adicionais diferem entre esses produtos.

Resultados Reais: ICRTOUCH vs Mews por Objetivo de Negocio

Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.

Aumentar Receita e Reduzir Custos
ICRTOUCH

Nenhum estudo de caso publicado para este objetivo ainda.

Mews Got City Center Hotels Medio
+ 55% RevPAR increase (2021 to 2022)
+ 10.3% booking conversion rate at Hotel Vasa and Göteborgs Mini-Hotel (industry average is 3.3%)
+ 7% higher average booking value for direct bookings (compared to channel managers)

"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."

Aumentar Eficiencia Operacional
ICRTOUCH

Nenhum estudo de caso publicado para este objetivo ainda.

Mews Mercure Roeselare Pequeno
+ Staff save huge amounts of time by not having to file and manage paper tickets.
+ They can also easily search and find tickets when questions arise rather than searching through stacks of paper.
+ Around six hours saved per day thanks to automation across Mews

"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."

Damien Janssens
Damien Janssens
General Manager, Mercure Roeselare
Melhorar a Experiencia do Hospede
ICRTOUCH

Nenhum estudo de caso publicado para este objetivo ainda.

Mews LyLo Pequeno
+ 4,000+ positive reviews of LyLo Auckland on Booking.com
+ A score of 86.3 on TrustYou
+ Faster check-in and check-out times

"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."

T
Tim Alpe
Managing Director

ICRTOUCH vs Mews: Conclusao Final

ICRTOUCH
0.0/5 de 0 avaliacoes
0.0/5 facilidade de uso 0.0/5 suporte 0 integracoes
Ver Perfil
Mews
Mews
4.8/5 de 169 avaliacoes

O que os hoteleiros adoram

Interface do usuário e geração de relatórios 89% positivo

A interface do Mews é descrita como moderna e intuitiva, facilitando uma navegação fluida. No entanto, algumas avaliações sugerem melhorias na complex... A interface do Mews é descrita como moderna e intuitiva, facilitando uma navegação fluida. No entanto, algumas avaliações sugerem melhorias na complexidade e flexibilidade das ferramentas de geração de relatórios, particularmente para configurações com múltiplas propriedades e análises operacionais detalhadas.

Integration with Third-Party Systems 63% positivo

Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.

Seamless PMS Integration 100% positivo

Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.

Onde os hoteleiros criticam

Product Development and Feature Evolution 56% negativo

Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.

Personalização e Flexibilidade 57% negativo

A plataforma é elogiada por suas opções de personalização, que permitem fluxos de trabalho e alertas sob medida para aprimorar a experiência do hósped... A plataforma é elogiada por suas opções de personalização, que permitem fluxos de trabalho e alertas sob medida para aprimorar a experiência do hóspede. No entanto, os usuários também expressam a necessidade de recursos de personalização mais intuitivos para necessidades operacionais específicas e interações com os hóspedes.

Capacidades exclusivas

Compatível com PCI Descontos e promoções Upselling Relatórios de Log de Pagamento Divisão de cheques
4.7/5 facilidade de uso 4.4/5 suporte 335 integracoes
Ver Perfil

Onde as avaliacoes mais divergem

Facilidade de Uso Mews 4.7 vs 0.0 (+4.7)
Suporte ao Cliente Mews 4.4 vs 0.0 (+4.4)
Custo-Beneficio Mews 4.4 vs 0.0 (+4.4)
Integracao Mews 4.4 vs 0.0 (+4.4)

Perguntas Frequentes Sobre ICRTOUCH EPOS vs Mews POS

ICRTOUCH EPOS pode substituir Mews POS?

Depende dos seus requisitos. ICRTOUCH EPOS e Mews POS compartilham muitas funcionalidades principais de Hotel POS Systems, mas cada um tem capacidades unicas. ICRTOUCH EPOS oferece 0 parceiros de integracao verificados, enquanto Mews POS oferece 335. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.

Qual e melhor para hoteis pequenos ou independentes?

Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Mews POS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.

ICRTOUCH EPOS ou Mews POS oferecem um plano gratuito?

ICRTOUCH EPOS: Nao. Mews POS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel POS Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.

Como o HTR Avalia e Classifica ICRTOUCH EPOS e Mews POS?

O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. ICRTOUCH tem um HT Score de 0 e Mews tem 100. Veja como a pontuacao e calculada.

Grupo de Criterios Peso O Que Mede
Avaliacoes e Reviews de Clientes

O quanto os usuarios recomendam este produto?

Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso

O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao.

Ecossistema de Parceiros

O quanto os parceiros de tecnologia recomendam esta empresa?

Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes

Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada.

Foco no Cliente

Qual o nivel de foco no cliente desta organizacao?

Suporte Certificado, Consistencia de Reviews, Completude do Perfil

Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades.

Alcance, Solidez e Recursos

Qual a extensao do alcance e dos recursos desta empresa?

Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia

Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses.

As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →

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