The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 169 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Mews se destaca em ease of use and customer support , com funcionalidades exclusivas como Payment Log Reports and Mobile Ordering.
Viktoria Data GmbH se destaca .
Avaliacoes lado a lado baseadas em 169 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $200/mo | Contact sales |
| Avaliacoes Verificadas | 169 | 0 |
Apos analisar 169 avaliacoes verificadas, os usuarios do Mews mais valorizam interface do usuário e geração de relatórios, integration with third-party systems, seamless pms integration, enquanto os usuarios do Viktoria Data GmbH destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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Interface do usuário e geração de relatórios
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Integration with Third-Party Systems
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Seamless PMS Integration
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Automation and Efficiency
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Product Development and Feature Evolution
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Personalização e Flexibilidade
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Como cada produto se classifica entre os fornecedores de Sistemas POS para hotéis para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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| Pequeno (10-24 quartos) ▾ | #2 44 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #3 94 avaliacoes | — |
| Grande (75-199 quartos) ▾ | #5 7 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #2 9 avaliacoes | — |
Por Tipo de Propriedade
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| Boutique ▾ | #3 74 avaliacoes | — |
| Luxo ▾ | #3 41 avaliacoes | — |
| Rede / Cadeia ▾ | #3 31 avaliacoes | — |
| Estadia Prolongada ▾ | #2 12 avaliacoes | — |
Por Regiao
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| America do Norte ▾ | #3 14 avaliacoes | — |
| Europa ▾ | #2 130 avaliacoes | — |
| Asia-Pacifico | #5 4 avaliacoes | — |
| Oriente Medio | #6 0 avaliacoes | — |
Choosing the right POS system for your hotel means balancing features, usability, support, and cost. Mews POS by Mews and Viktoria.POS by Viktoria Data GmbH both aim to modernize your food and beverage operations, but they diverge significantly in market presence, reviews, and capabilities.
Mews POS is the clear leader with over 150 recent reviews and a high Trust Score, indicating strong user satisfaction. Viktoria.POS, however, has little to no publicly available feedback or recent reviews, making it difficult to assess its effectiveness and customer satisfaction.
Would you prefer a proven, highly-rated solution supported by extensive integrations and a global presence? Or are you considering a lesser-known platform with limited feedback? Read on to see how these two compare in key areas.
Mews POS and Viktoria.POS are both designed to connect seamlessly with hotel operations, but their scope and maturity differ. Mews POS is purpose-built for hotels, integrating tightly with its property management system (PMS), providing automation, detailed reporting, and a broad feature set. Viktoria.POS, on the other hand, focuses on retail and hospitality, offering inventory management and CRM functions but with limited hotel-specific features.
While Mews POS offers a unified experience for front desk, F&B, and payments, Viktoria.POS primarily emphasizes sales tracking, inventory, and customer insights. The user reviews for Mews highlight its ease of use, extensive integrations, and operational automation, whereas Viktoria.POS lacks publicly available reviews to validate its performance.
Given the lack of recent feedback for Viktoria.POS, the choice seems to lean toward Mews POS, especially if your hotel prioritizes proven performance and comprehensive support. Are you comfortable with a product that has a track record and active user community?
If your hotel needs a dining and F&B POS integrated into a broader hotel management platform, go with Mews POS. Its features include digital menus, mobile ordering, integrated kitchen display, inventory management, and advanced reporting—tools that are essential for modern hotel restaurants.
If your focus is on sales tracking, customer insights, and inventory management without deep hotel-specific integration, Viktoria.POS might seem suitable. However, the absence of reviews, case studies, or detailed feature validation makes it a risky choice for hotel operators seeking reliability.
For hoteliers seeking a well-supported, feature-rich POS with proven results, Mews POS is the definitive choice. Conversely, if your hotel has a retail component or needs a basic POS without hotel-specific needs, Viktoria.POS could be considered, but with caution.
Mews POS scores a 4.74 out of 5 for ease of use, based on detailed reviews praising its modern, intuitive interface and smooth onboarding process. Users mention that staff can quickly learn the system, and onboarding support has been rated highly, making it accessible for teams of all tech levels.
Viktoria.POS, on the other hand, has no publicly available reviews or user feedback. Its user interface and onboarding experience are unverified, leaving uncertainty about how easily your team could adopt it. Without concrete data or user testimonials, the edge clearly goes to Mews POS.
Edge: Mews POS.
Mews POS boasts 29 unique features including PCI compliance, discounts & promotions, upselling, checkout splitting, digital menus, mobile ordering, integrated kitchen display, inventory and ingredient management, rewards programs, and numerous reporting tools. These capabilities support seamless guest experiences and operational efficiency.
Viktoria.POS offers core sales tracking, inventory, CRM, and employee scheduling, but lacks the extensive hotel-specific features seen in Mews POS. The absence of detailed feature data or reviews for Viktoria.POS makes it difficult to compare directly, but the number and depth of features favor Mews POS.
Edge: Mews POS.
Mews support and onboarding ratings are 4.43/5, with reviews praising its responsiveness, support team reliability, and extensive onboarding resources. Users highlight that Mews support is solution-oriented, making implementation smoother despite some initial complexity.
Viktoria.POS offers no publicly available reviews or support ratings, leaving its customer service reputation unverified. The lack of feedback suggests a higher risk for hoteliers seeking reliable, responsive support.
Edge: Mews POS.
Mews boasts 336 verified integrations with third-party systems like channel managers, payment gateways, and other hotel tech solutions, enabling a highly connected environment. Its extensive partner network supports automation and data flow across your hotel’s tech stack.
Viktoria.POS has zero listed integrations, indicating limited connectivity options. This could hinder your ability to streamline operations or expand functionalities in the future.
Edge: Mews POS.
Mews's 156 recent reviews with a 4.39/5 rating for value, onboarding, and ease of use, and a 9.32/10 NPS score showcase strong, recent user satisfaction across diverse hotel segments. Hoteliers emphasize its intuitive interface, automation, and support.
Viktoria.POS lacks any reviews or recent feedback, preventing a meaningful comparison. Until it garners verified user ratings, Mews POS remains the preferred choice.
Edge: Mews POS.
Mews POS is priced at a flat $200 monthly fee, with no implementation fees or trial options listed publicly. It offers a transparent, predictable subscription model suitable for hotels of various sizes.
Viktoria.POS does not disclose pricing details, making it difficult to assess its affordability or value. The absence of pricing transparency favors Mews POS as the clearer, more predictable investment.
Not ideal if your hotel primarily operates retail or has minimal F&B needs, or if you require a POS solution outside the hospitality sector.
Not ideal if your hotel requires comprehensive hotel-specific POS features, proven support, and extensive integrations.
Mews POS is a proven, well-supported hotel restaurant POS that integrates tightly with its property management ecosystem. Its extensive feature set, support network, and strong user ratings make it the safer, more reliable choice for most hotels.
Viktoria.POS appears to be a retail-focused POS with limited hotel-specific capabilities and no available reviews or recent feedback. For hoteliers seeking a trusted, experience-backed solution, Mews POS should be your first consideration.
If your hotel values proven performance, broad integrations, and robust support, opt for Mews POS. If your needs are limited to basic sales functions and retail operations, Viktoria.POS could be a secondary option, though caution is advised due to the lack of validation.
Os precos de Sistemas POS para hotéis raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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| Starting Price | From $200/mo | — |
De acordo com o banco de dados de produtos do HTR, Mews POS e ViktoriaData Viktoria.POS compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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| Cardápios Digitais | ||
| Compatível com PCI | ||
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| Relatórios de Log de Pagamento | ||
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Mostrando as principais diferencas. 17 funcionalidades adicionais diferem entre esses produtos.
Analisamos 8 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"We’ve been with Mews for a few years now and it helped to transform the way we operate. It’s very intuitive to work with and saves our team so much time."
Nenhum estudo de caso publicado para este objetivo ainda.
"In an industry where human contact is more important than digital contact, having a platform like Mews that not only reduces time at a screen but also gives us more face time with..."
Nenhum estudo de caso publicado para este objetivo ainda.
"Self-check-in kiosks are integral to LyLo's DNA. Coupled with Mews capabilities like guest messaging and online check-out, they form the essence of our guest experience. In fact, t..."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
A interface do Mews é descrita como moderna e intuitiva, facilitando uma navegação fluida. No entanto, algumas avaliações sugerem melhorias na complex... A interface do Mews é descrita como moderna e intuitiva, facilitando uma navegação fluida. No entanto, algumas avaliações sugerem melhorias na complexidade e flexibilidade das ferramentas de geração de relatórios, particularmente para configurações com múltiplas propriedades e análises operacionais detalhadas.
Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centraliz... Mews provides strong connectivity with various third-party systems like channel managers and payment gateways. These integrations facilitate centralized operations, real-time booking management, and accurate financial reporting, although occasional synchronization issues are noted.
Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data... Reviews highlight Mews' outstanding integration between its POS and PMS, allowing direct posting of charges to guest rooms and synchronized guest data. This integration is praised for improving billing accuracy, reducing departmental friction, and enhancing guest service experience by personalizing interactions.
Onde os hoteleiros criticam
Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a... Mews' commitment to developing new features and evolving its product is seen positively. Users appreciate its openness to feedback, though there is a need for more polished features and quicker implementation of user suggestions.
A plataforma é elogiada por suas opções de personalização, que permitem fluxos de trabalho e alertas sob medida para aprimorar a experiência do hósped... A plataforma é elogiada por suas opções de personalização, que permitem fluxos de trabalho e alertas sob medida para aprimorar a experiência do hóspede. No entanto, os usuários também expressam a necessidade de recursos de personalização mais intuitivos para necessidades operacionais específicas e interações com os hóspedes.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Mews POS e ViktoriaData Viktoria.POS compartilham muitas funcionalidades principais de Hotel POS Systems, mas cada um tem capacidades unicas. Mews POS oferece 335 parceiros de integracao verificados, enquanto ViktoriaData Viktoria.POS oferece 0. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Mews POS lidera em facilidade de uso com 4.7/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Mews POS: Nao. ViktoriaData Viktoria.POS: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel POS Systems oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Mews tem um HT Score de 100 e Viktoria Data GmbH tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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