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Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
Verificado
9 anos atrás
Produtos Revisados
Software de Vendas para Hotéis
O que você mais gosta?
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
O que você não gosta ou acha que poderia ser melhorado?
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
Muito bom
Fácil de usar
2.0/5
Suporte ao cliente
1.0/5
ROI
3.0/5
Implementação
2.0/5

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